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Aussie Broadband nbn 50 & nbn 100 Unlimited Plans $59/ $79 for First 6 Months (New Customers)

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SWITCH20MUNGI20

This month we’re bringing back the SWITCH20 promotion for the whole month of November.
If you sign up using the above promo code at checkout you will receive $20 off either our nbn 50 or nbn 100 Unlimited plans for the first 6 months of your service. That means that you can get a nbn 50 Unlimited plan for $59 per month or a nbn 100 Unlimited plan at $79 per month for the first 6 months of your service.

Don't forget that if you're already an Aussie Broadband customer you can share this promotion with a friend and use our refer-a-friend promo to get a $50 credit on your account.

Terms and conditions apply:
New customers only.
Promotion applies for new nbn orders and pre-orders placed with promo code from 10:00AM AEDT 1/11/18 until 11:59PM 30/11/18
Offer only available on nbn 50 and nbn 100 Unlimited data plans.
One promo per application, highest value offer will be applied.
Available either online or over the phone.
Promotion cannot be applied to orders already placed.
Service not available in all areas.
See www.aussiebroadband.com.au for full terms and conditions

Referral Links

Referral: random (282)

$50 each for referrer & referee apply afterwards.

Related Stores

Aussie Broadband
Aussie Broadband

closed Comments

  • +5

    Rep I signed up for last months promotion (free month) but for a commencement date end of November - is it possible to change to this offer considering the service has yet to commence?

    • Same here. Guess at worst just cancel your current order and make another.

      • +10

        So i can cancel an order and redo it?

        • +2

          No, your location ID is basically 'burnt' if you use a previous code and the system won't accept a different one. There's various timeframes I've seen that you can be accepted again as a 'new customer' but if you cancel and sign up right away it won't work.

          • @Nousernamehere: What would be the timwframe? If I cancel the service today and have ported to another provider, will I be able to be treated as new customer to have the connection Feb 2019 with this offer?

            • @yht: I'm not sure, there's never really been an exact answer. I've seen Phil from ABB say once you've used any code you'll never get to use one again but then users said they had. I'd assume maybe a couple of months?

              I'm looking at jumping over to ABB from Mungi for this price, but I had previously signed up as a pre order with them so not sure if it'll be accepted or not.

              • +2

                @Nousernamehere: Once you've signed up for any deal with them, that's your "new" customer chance used up.

                Don't waste your time arguing with them over it would be my advice, they wont budge.

                • @Gracey:

                  Once you've signed up for any deal with them, that's your "new" customer chance used up.

                  Not from what I've seen unless they've changed it again recently. Wouldn't surprise me though.

          • +4

            @Nousernamehere: I hope this isn't so. Aussie BB are (were) known to be quite flexible with plans and customer service in my experience. But from what i can see they are slowly reducing the customer benefits of their products as they grow as a business.

            The refer a friend deal from the looks of it only give you $50 credit now instead of a month free.

            Please guys be aware of your place in the market, you are a breath of fresh air to this anti consumer culture we face with ISPs. Please don't go the way of the IINET.

            • @Justaddgrum:

              I hope this isn't so. Aussie BB are (were) known to be quite flexible with plans and customer service in my experience. But from what i can see they are slowly reducing the customer benefits of their products as they grow as a business.

              Yeah think they use to be but as far as I know they've never allowed people to change over to a different promo code even when it's a pre order. It's what made me cancel my last pre order with them as that just annoyed me! Haha

          • @Nousernamehere: Thanks. Been on pre-order for a month already, and have another month to go until ready so a bit annoying overall. What was the point of the pre-order.

            • @kulprit: Isn't that the point of pre-order? You pre-order so you don't have to order when the service is available. If you don't want to wait, then why did you pre-order in the first place? You should have just waited till your service is available, then you order it.

      • +2

        I'm waiting for my connection to start - still a week off an install date. Surely some flexibility here for a non-active service is in store…

        • +3

          It wont happen mate, I went through it all.

          If you dont like it, cancel it.

    • +1

      I'm in the same situation - I've just called them - I can cancel, but another person, with a new mobile number, needs to sign up for the new promo.

      So they confirmed (not to happy, I assume), that I can have my first month for free - the service started only today, an hour before I saw the promo from this deal - then cancel, then another person signs up for new contract at the same address, from the next month.

      • Just another reason I avoid telco contracts like the plague.

  • +3

    wow i just signed up late yesterday…..

  • +49

    Hate it, when loyal customers don't get benefits like this

    • hey bud, I assume you are with Aussie Broadband. How's their speed so far? We are getting nbn (hfc) soon so we're now checking our options. thanks!

      • +3

        not sure about HFC, I'm on FTTN, speeds are whatever they promise, hardly had any fallouts.

        • +3

          Well I sure as shit hope they don't have any fallout. That could be detrimental to your health.

          • +1

            @Munki: Unless its the new fallout, looks good

        • HFC has been so so good

      • +8

        Hi sigplay,

        I'm with AussieBB (And have been for about a year now) in South Australia on HFC Connection.
        I'm loving it, I've never had any issues apart from the random drop out here and there.

        I'm constantly hitting my max 100mbps per second, I've never actually ever seen my speeds drop below 90mbps.

        Would def recommend.

        • +1

          Thanks @letmesingh and @zekedot! I would definitely consider them now. I was only looking at the TPG, Optus and Telstra before moreso due to name recognition. Starting to rethink my life choices now…

          • +1

            @sigplay: Why rely on two points of data?

            ACCC conducted a report on speeds, I just googled accc net speeds and got this.

            https://www.accc.gov.au/media-release/australias-broadband-s…

            • +1

              @cloudy: After seeing the ACCC:

              -Find the retail electricity sector is a complete failure but recommend keeping it around while they set the price to pay for it all.

              -Criticise the state owned electricity grids for spending money on grid maintenance because electricity customers don't mind blackouts.

              -Rod Sims informing ACMA that 5G internet, which is an imaginary thing that might be 25% better than 4G LTE, will remove the need for fibre. Might even kill the NBN apparently.

              I have swiftly come to the conclusion that the ACCC my enemy because it's intent on keeping the electricity price as high as possible as long as it's not "unsustainable". And that Professor Rod Sims is a rube who believes telco industry marketing instead of actually knowing anything about the internet.

              • +1

                @Diji1: What do you smoke? I want some

          • @sigplay: If you really want to know how good their service is, head over to whirlpool.net and look at the boards there.
            Generally ABB is highly ranked for being Aussie, having Aussie call centre and great speeds and reliability.
            There's always discussions about providers on there, so that will be your best place to look for any questions you have about them.

            • +2

              @MCPokey: Thanks guys. I am not relying on two points of data rather, since the first comment was complaining about deals for existing customers, I surmised that he is a "genuine" customer. I normally trust that a little bit more. However, I am still reading up on the resources you've mentioned. Thanks again for the comments!

        • +1

          I've never had any issues apart from the random drop out here and there.

          What is it now? Never had any issues or random drop out ? LOL

      • +1

        I’m with ABB, on HFC 100/40. Usual speed throughout the day is at least 90mbps

        • thanks bud. we've signed up with ABB and are just waiting for NBN to be available at our place sometime in december.

          • +2

            @sigplay: Yeah good luck. I’ve certainly had pleasant interactions with ABB compared to my previous provider buzztelco/telecube. Connection has been very stable. If it doesn’t meet your expectations can always op out!

            Edit: been with them for 5 months now

      • +1

        We've been with them on HFC for just over a year. We're on 100mbps and usually pull a solid 85-90 through wired (less through wireless, but this could be our router). We've only had to call for customer service once when we first set up the router and it was excellent. We get regular emails about service updates & maintenance.

        Sorry for the late reply, but hope this helps.

        • +1

          we've signed up about a week ago but your responses make me feel more confident about our service. fingers crossed i get the same level of service you are getting!

          • +1

            @sigplay: Good luck with it all, I'm confident that it'll all work out well! And, if not, they don't have lock in contracts so that's always a bonus.

    • +5

      These are generally a variation of a loss leader. They take a hit to get people on board and hope they stay.

      Offering to current customers doesn't make much sense, unless of course they had retention problems.

    • +1

      You mean like the referral option in the post given that no-one ever does specials on broadband for existing customers?

    • +3

      Not this crap again. A comment every deal.

      Have an actual think about it.

    • Whinge whinge whinge

    • I, too, was shocked to learn a business's goal is to increase their customer base and profit

  • What happens after 6 months ?

    • +1

      Full price

      • +1

        And no discounts ever again?

        • Leave…. Come back when it suits?

          • @scuderiarmani: Apparently once u have used a code ur barred from using one again? Look up for comments.

            • +2

              @cloudy: Yes, once your surname and phone number (mobile number) used a promo code, you can't use another one - that's what I've been just told over phone.

              ABB seems to have a really good customer service - confirmed by the internet, by my friends and by myself, so far.

          • @scuderiarmani: There seems to be a 2 year contract. Can't just leave.

        • Maybe read the post, there is a referral scheme if you want.

        • There are other possibilities for discounts, though not often. I prepaid 6 months of ABB early this year and saved 10 bucks a month by doing so.

  • I was thinking about signing up for the small business premium/advanced. (100gB, 500GB)

    https://www.aussiebroadband.com.au/small-business/nbn-plans/

    as i would like a static IP - any way to swing a discount that way?

    • The ip address does not reset very often even when you restart your modem

      • Aussie BB are moving to a NAT solution in the future.

  • -4

    Rep, is this only for unlimited plans?

    • +2

      "Offer only available on nbn 50 and nbn 100 Unlimited data plans."

    • +2

      Did the rep stutter?

  • +2

    Hey rep, is it possible to subscribe for the promotion within this month, but not activating it till next year? If it is possible, will the 6 months commence on activation of the plan (e.g. $20 off Feb 2019 - July 2019)?

    • Following - I get NBN in December, hoping i can sign up now

      • same, piggybacking as i'd like to use this for December too

        • +3

          Promotion applies for new nbn orders and pre-orders

  • +6

    I signed up for this deal nearly 6 months ago and have been very happy, fast and reliable internet which is far superior to my previous provider.

  • -6

    I wish someone would compete on price for a change - I dont want to change providers every few months, so giving me a discount for the first few months is of no interest, reduce your price and I would even sign up to a plan —-

    • +11

      Everyone pays the same price for access to NBN backhaul, so it's not easy to compete on price.

    • +1

      I don't understand… There are clearly other providers out there that compete on price.

      If you don't want to change every few months, then sign up for one that is cheaper.

    • +2

      You can always switch to other cheaper providers if you want. People are happy to pay a premium for Aussie because of their better customer service and generally more stable internet speed. If you want cheaper monthly price, join other providers.

      • If the service itself is any good you won't need their customer service.

    • +1

      There are plenty that do. A race to the bottom that ends in people changing ISP every few months.

      Thankfully, ABB concentrate more on having Australia's best quality.

  • -2

    Drop out is quite serious avg once or twice a day on mine.

    • +16

      You have a fault or a shitty router then.

      • +2

        Gotta agree with you there. Used to have dropouts every so often and just put up with it. Went away for a week came back with an NTD that had a dead uni port. After reporting to Aussie, NBN came out a couple of days later to replace the NTD but also checked other things like tap conenctions and signal. He found a couple of bad connections and a signal way out of range causing the dropouts. Havent had one since. (Aussie HFC NBN 50/20)

      • +2

        Router is supplied by them like 2 months ago. FTTN speed is good but just not stable and gets dropped out once or twice a day. Not that is bothers me because I don't game online but if you do you will need to consider it first. There is no string attached with Aussie Bradband so if you are not happy just go elsewhere.
        Thanks for negging my comment on my experience with AUSSIE BROADBAND.

        • +4

          log a fault. could be a minor fault in the street

    • +6

      Considering ABB's reputation + track record, I'd say the issue is probably with your Modem, your connection to the node/pit/curb, or your internal wiring.

      • Do you have FTTN/FTTC/FTTP/HFC?
      • What Modem/Router do you use?
      • How old is your house?
      • How old is your street/neighborhood
      • What speed tier are you signed up to, and what sort of speeds do you get from it?
  • +1

    The critical information summary says "This service is month-to-month with no fixed term."

    But the website says "Total Cost $1896" (aka $79 x 24 months). Why?

    • +7

      The standard plans are a 24 month contract with a 'free' modem ($149). If you leave within that time, you just pay out the cost of the modem. If you don't want the modem just select the 'Build your own plan' and it doesn't have the modem or contract.

      • Thanks for the info! :)

      • So I take it this code is still valid on the month to month plans then.

        • +1

          Yep, and their contracts are fair as they don't lock you into a stupid exit fee (like my old ISP Internode did, $99 connection fee no contract, but if you go on a contract and cancel within 6 months it's $300 early termination fee. Even in the last 19-24 months it's still $100). Ridiculous.

  • +2

    Good timing. I've been ready to jump ship from my current provider as the speeds are steadily getting worse.

    • +1

      Would be nice to mention your current provider for the record.

    • +3

      Sounds like mine (Myrepublic)!

    • I'm having the same problem with Aussie Broadband. I've gone from about 88Mbit down to around 75 right now and it gets worse every time there's an outage. When I reported it a couple of days ago the response was basically "well can you prove you were ever getting 88?". Awesome.

      • Fttn?

        • Yeah. I know it's not likely to be AussieBB's issue, I was just reporting it so they could feed it back to NBN. Still disappointed by the expectation that a customer would meticulously log their sync rates in case of a problem lol

          • @omgitzrick: Not really .. when u checked your speed .. do the same via speedtest.net and bookmark the URL after the test finishes, that is unique for the test. You can always go back to the result and share it.

            • @freewhere: Speed tests don’t tell the whole story. I’m more interested in the actual rate the modem is syncing.

      • Out of genuine curiosity, does a speed of 75 impact you in an way over a speed of 88? I was previously on the 100 plan getting speeds of about 90 but downgraded to the 50 plan - not getting 45 and don't notice any difference in normal day to day use with Netflix and random downloads.

  • +1

    if they did a special which was more of a litetime one i would sign on, and i would be a customer for life ( as long as they don't degrade the service )
    Thats why i went with mungi, they gave me a $5 off for live and i don't think i will ever change.

    • I was looking for ABB to match my existing NBN plan, which I have been on for 7+ years. They wouldn't drop the $5 to meet the price. Good luck.

    • Until there's a better deal.

    • +2

      lol RIP Mungi

  • This may be a good timing for me. Proposed NBN FTTC service will be available at home at the end of December. I assume I can sign up as pre-order now?

  • I am moving to a new house next month and i'm with ABB, if I cancel then get connected up with this promo will that work?

    • If it does not work, then sign under a different family member name.

  • I thought the normal price was 69 per month so wouldn't twenty off make it 49 per month. What am I missing here

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