Availability:
Telstra - In Store & Online Chat (New, Port-In customers only)
JB Hi-Fi - In Store (Details here, thanks nismo)
Mod: The above information is gathered from reps. Note that some existing/upgrading users were able to obtain the deal via Telstra online chat, however from what we've been told they aren't authorised to offer such a deal so don't expect to receive this.
Mod 2: Users purchasing in store (not online), have reported receiving a bonus pair of earphones. Thanks KLoNe
If you have successfully claimed this offer please share your results as to where / which store you successfully purchased from.
I went to JB to take the Pixel 2 XL back today…
"Hi, I'm wanting to lodge a warranty claim for my Pixel 2 XL due to the blue colour shift…"
interrupts "It's actually a feature so no, you can't".
After a getting another sales rep and showing them the multitude of forum posts and posts by Google themselves acknowledging the extreme shift on some models they agreed to do a warranty claim. However, they said it can take up to 8 weeks and they could only provide me with a crappy Android phone in the interim (while I continue to pay $59 a month).
JB, you've done it again. Now to try direct with Google - anyone know if they do an advanced replacement? (They used to when I had to return my Nexus)