This was posted 6 years 11 months 2 days ago, and might be an out-dated deal.

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TPG (also iiNet, Internode and most others?) NBN 25/5Mbps Users - Free Upgrade to 50/20Mbps

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TPG (also iiNet, Internode and most others?) NBN 25/5Mbps Users - Free Upgrade to 50/20Mbps
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cooperdog on 19/12/2017 - 10:51 tpg.com.au (6776 clicks)
Last edited 19/12/2017 - 15:05

So only relevant to TPG users on NBN 25Mbs plans (although maybe other ISPs have done the same?). Given they are a popular ISP and this is most popular NBN speed that should be a lot of us.

TPG has scrapped this tier and the 50Mbps tier is the same price. However upgrade is not automatic, so you need to login to your account and change to the new equivalent.

https://www.itnews.com.au/news/tpg-moves-on-discounted-50mbp…
https://forums.whirlpool.net.au/forum-replies.cfm?t=2684867#…

Lets see if it makes a difference, my real speed (http://beta.speedtest.net) is 19.8/4.9 at the moment

UPDATE 2PM, looks like just been updated, now reporting 43.5/17.6.

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closed Comments

        • SuperLemming on 20/12/2017 - 11:08

          I interpreted it as a joke is greater than oz broadband.

        • Plug on 20/12/2017 - 18:36

          @SuperLemming: Perhaps < should be replaced with = to save any further confusion. Either way I'm happy and thanks to the OP for the heads up :)

      • stan-C on 19/12/2017 - 11:55
        -3

        In 2017, Aussies are still happy with a LIMITED data on INTERNET BROADBAND to prevent CVC congestion. If you are the one, congrats mate, keep enjoying your limited data and have a nice day.

    • gasman70 on 19/12/2017 - 11:47
      +3

      I completely agree. It’s the laughing stock of the world. How on earth can people living in major western cities be getting ADSL in 2017?

      • mj7312 on 19/12/2017 - 20:23
        +1

        Because of the Liberal Party of Australia, and specifically Malcolm Turnbull.

  • b3au on 19/12/2017 - 11:30

    Telstra are following suit as well https://forums.whirlpool.net.au/forum-replies.cfm?t=2687585

  • Rimzi on 19/12/2017 - 11:35

    I can’t figure it out through TPG’s site… gives a higher price

  • Max999 on 19/12/2017 - 11:37
    +1

    For those wondering, i made this switch from 25 to 50 last week via online account management. Tooka few hours to have it implemented by tpg.

    Restarted the modem after tpg did their thing and the download speed is now doubled as intended.

    I did a speed test in the evening and got 40+ download speed. Very satisfied.

  • ruud8941209 on 19/12/2017 - 11:38

    Just be aware. I did the upgrade the other day. Lost internet for 1 whole day.

    • hollykryten on 19/12/2017 - 11:40

      Some thing is not right there. It's just a speed upgrade. You shouldn't lost internet at all.

      Did you try restarting your modem?.

  • cam83 on 19/12/2017 - 11:38
    +3

    Iinet changed theirs around Wed/Thurs last week

    I changed mine from 25 to 50, within a few hours after a connection reboot I was getting 48/19

    Perth, HFC

    • hollykryten on 19/12/2017 - 11:41
      +1

      I changed mine on iiNet the other day from 100 down to 50 because that's all the line is capable of thanks to FTTN. I saved $20 per month in the process.

  • Panama on 19/12/2017 - 11:43

    Question for those on NBN. I used to be on Optus HFC 100mbps cable but would always get 5mbps and get 300+ ping in online games during every arvo. Is NBN as bad that as that or better? Might have to move to the Gong if its as bad.

    • b3au on 19/12/2017 - 11:45

      NBN on FTTP, FTTN, FTTB or HFC?

      • Panama on 19/12/2017 - 11:58

        The non HFC ones. Think ill be getting FTTC next year.

        • follow on 19/12/2017 - 12:42

          Fttc is just under fttp. So pretty good. Now it depends on the isp

    • daleyboy79 on 19/12/2017 - 11:49
      +1

      depends on the type of nbn i spose … for lucky buggers like me with fibre to the house i have the 100/40 with tpg and consistently get 95/35 speeds and 1-3ms ping

    • frewer on 19/12/2017 - 12:09

      Im with Dodo, on 100MB plan + ~1km from exchange ( FTTN ) this is what I get

      http://beta.speedtest.net/result/6891755162

      Used to be 25/7+ BEFORE upgrade to 100MB … goes figure

      EDIT: ping is 300ms+ for USA server and it was Total War Arena and suchs

  • Viospeed on 19/12/2017 - 11:44
    -5

    Pretty sad tight wads like TPG skimp on CVC costs and now even advertise an "Evening Speed"

    http://www.tpg.com.au/nbn

    • b3au on 19/12/2017 - 11:46
      +8

      Nah, that's a mandate from the ACCC. All the other RSPs are doing it now, Telstra was first.

      Our guidance proposes four labels to show how different services will typically operate during the busy evening period between 7.00pm and 11.00pm.
      If a provider does not use these labels you should ask how its services will operate during the busy period, and which plan best suits your needs.
      https://www.accc.gov.au/consumers/national-broadband-network…

      • Viospeed on 19/12/2017 - 11:47
        +2

        Ya i guess it's sad that this is what the NBN has come to.

    • memphisraynz on 19/12/2017 - 11:51

      But if they don't "skimp on CVC" then you're going to have to pay more per month.

      • Viospeed on 19/12/2017 - 12:03

        This is why I'm with a different ISP, I'd rather pay more and get the full speeds at all times.

        • memphisraynz on 19/12/2017 - 12:17

          I avoided them as well. The deals look great but if the bandwidth isn't available, whats the point.
          I went with AussieBB and so far it has been happy days.

        • cloudy on 19/12/2017 - 12:18

          And if ur not a typical evening user, u can pay less :) it’s not so sad after all yea?

    • cloudy on 19/12/2017 - 12:19

      U so sad, I am sad for you.

  • elzilcho on 19/12/2017 - 11:46
    +1

    Upgraded my iiNet account when I saw the post here last week
    https://www.ozbargain.com.au/node/349399

    Speed is now 50/20, downloading at full speed from Usenet and no upgrade fee (or any fee at all) to make the change :)

  • [Deactivated] on 19/12/2017 - 11:47

    still stuck with ADSL2. Best download speed I get on a good day is 200kbps… true story

    • cloudy on 19/12/2017 - 12:19

      I believe you, I am ona similar boat. Slightly better ona. Good day.

    • bardlee on 19/12/2017 - 15:39

      Had a friend once sharing his phone line with his neighbour (pair gained) getting 2.5k a sec after that he had to go wireless @ 120 dollars a month for 10 gig.

  • Perz on 19/12/2017 - 11:50

    Cheers op!
    Just upgraded so I'll see whether i see any improvements in the next few days when it switches over.

    I was just about to switch to 100mbps so this is a nice little tester to see whether it's worth it.

  • Cfoo123 on 19/12/2017 - 11:57

    anyone have any experience with getting HFC at a new property? got a question to ask

    • cloudy on 19/12/2017 - 12:20

      What’s yr question? I am getting it in the next 6 months according to nbn

      • [Deactivated] on 19/12/2017 - 13:57

        No ones getting hfc for the next 6 months.

  • Jack D Price on 19/12/2017 - 11:58
    +2

    My line is limited to 25 anyway….. so (profanity) you Turnbull

  • Krondorf on 19/12/2017 - 11:59
    +1

    Just found this…
    Nice :)

    What does the upload speed go to? 20Mbps?

    • pformag on 19/12/2017 - 12:07
      +1

      Yep 20

  • Lancerx on 19/12/2017 - 12:00

    what's the point? You could be on the 100/40 plan, and still get adsl speed during peak hours

  • Futurist on 19/12/2017 - 12:06

    But they still have a 12mbps plan that costs $59.99/month.

    Which is same price as my asdl2+ at 25mpbs.
    Same price, for half the speed under the NBN.. excellent! ./sigh

    • Scab on 19/12/2017 - 12:18
      +3

      But they still have a 12mbps plan that costs $59.99/month.

      Wish I had NBN, I pay $69 for ADSL2+ and lucky to get 6Mbps.

      Plus the $2.95 Telstra silent number extortion every month.

      • Consumer Sheep on 19/12/2017 - 18:10

        $2.95 to stop JV calling seems like a deal

  • pformag on 19/12/2017 - 12:07

    I was on the 25 plan, was averaging around 20Mbps, now on the 50 plan and average around 40Mbps, but I did notice it can move right down to 15Mbps at night, where the 25 plan, never changed, always around the 20Mbps mark.

  • pformag on 19/12/2017 - 12:09

    Also with TPG, they seem to be throttling Kodi, so use a VPN and it goes right up.

    • follow on 19/12/2017 - 12:44

      No need, just change ur dns

    • samfisher5986 on 19/12/2017 - 12:48
      +2

      TPG don't throttle.

      The main reason a VPN could be giving you better speeds is the better routing.

      • pformag on 19/12/2017 - 14:59

        It goes down to 0.1Mbps without the VPN, only on Kodi. With VPN, I am around 30Mbps

        • samfisher5986 on 19/12/2017 - 15:20
          +2

          Doesn't matter, still not throttling.

        • Rutger on 19/12/2017 - 15:32
          +1

          Kodi checks for updates, a few kb, and that's it. They provide a grand total of zero streaming services.

          If you can't even work out that then you really shouldn't be claiming an ISP is throttling.

          Sam is 100% correct.

  • Kirnl on 19/12/2017 - 12:09
    +1

    This is happening because nbnco dropped the price for isps to sell higher speed plans.

    • JF on 19/12/2017 - 12:16

      Spot on

    • ozmian on 19/12/2017 - 12:26

      yep and they're also providing the ISP with more CVC for users on 50 and 100mbit plans to there's more incentive for the ISPs to get ppl onto 50 instead of 25 as they receive double the CVC which helps up their CVC average with less spending.

    • Consumer Sheep on 19/12/2017 - 18:17

      In preparation for a net neutrality style decision in favour of nbnco?

  • Goraka on 19/12/2017 - 12:11
    -2

    Don't buy TPG if you willing to play online games, i have terrible ping issues with them, i prefer iinet

    • samfisher5986 on 19/12/2017 - 12:48
      +7

      They are the same network…

      Sounds like you have some technical issues you needed to solve.

      • [Deactivated] on 24/12/2017 - 19:32

        ^

        Most likely you are running on WIFI. I have better ping with a VPN (PIA) than my mates who is down the street, the only reason is using a shit router/combo and using wifi connection.

  • frewer on 19/12/2017 - 12:13

    I read it last week, NBN will drop their price next year. Also OPTUS is in trouble with their NBN pricing too

  • Deal finder on 19/12/2017 - 12:16

    I'm with Teleron at the moment but thinking of shifting to another provider. Any recommendations?

  • punkel on 19/12/2017 - 12:21

    Changed with Internode, $74.99 a month 500gb on 25mbs, now 500gb on 50mpbs for same price. thanks

  • cobrakai on 19/12/2017 - 12:25

    Side question from someone considering switching to TPG, whats the free modem/router like? Im on FTTP. Thanks

    • neophyte2 on 19/12/2017 - 12:34

      I've found it pretty rubbish and got my own. But its not a big deal when considering plan costs IMO

    • Vylen on 19/12/2017 - 13:11

      They provide a TPLink VR1600V. I had mine since September and it failed just last night.

      Past couple weeks it would disconnect from the internet every couple days and freeze. Had to power cycle it each time.
      Then, last night, it reset itself and only the Power light was ON. Power-cycled a couple times and then it wouldn't turn back on. No lights.

      So yea, a piece of crap. I don't think it handles hot temperatures and so can overheat and die easily. Great for Australian weather!

    • [Deactivated] on 24/12/2017 - 19:33

      They rubbish, not worth IMO. Much better if you have your own networking gear.

  • neophyte2 on 19/12/2017 - 12:32

    Not sure if I should approve of this or not. It convinced me to jump up from the 12 to the 50… so now I'll see if it improves my speeds!

  • Rukiata on 19/12/2017 - 12:33

    How can you upgrade or change plans? I cant, im stuck on 25Mbps and i get low 3 is all i get and its so painful. im using nbn HFC sadly and they said we cant change or upgrade our plan, looks like were stuck im confused how others can do this.

  • jabroni on 19/12/2017 - 12:38

    changed it for my folks with iinet

  • elcheapodeniro on 19/12/2017 - 12:43

    Yeah thanks for finfing this.
    I wanted iinet on 50 originally.
    Works a treat.

  • bargainuser on 19/12/2017 - 12:44
    -1

    So everyone complaining about the speed drops or low speeds, are you guys actually on FTTP or FTTN? I have been with TPG since the start of NBN with FTTP connection 100mbps connection and using the TPG supplied modem, I’m getting 85-95 speeds depending on how much apps I have open. Peak or offpeak doesn’t really affect it as it is FTTP and not sharing the line with others. Also running lan connection from NBN box all the way to my pc.

    Btw, I was told from the NBN installer that the speed quality isnt affected by your ISP as everything goes through the NBN company. Just look for the cheapest and best value deal you can get.

    • samfisher5986 on 19/12/2017 - 12:49

      Same, i get 95mbit in peak time on my TPG 100mbit NBN FTTP.

    • Bugsarse on 19/12/2017 - 13:00
      +1

      You FTTP guys are in the minority. They stopped rolling that out years ago.

      • bargainuser on 19/12/2017 - 13:06

        well we were the first to be upgraded in our area after having adsl speeds of 1mbps. Try surviving on that for years.

  • davedrastic on 19/12/2017 - 12:45

    I have a non NBN ADSL2+ account with iinet, unless they've changed that to an NBN account without informing me (I believe that's impossible as there are hardware requirements (?))

    Will this change affect me?

    I used to be very very happy with the speed, but for the last couple of years it deteriorates consistently in peak times - I believe because everyone's watching Netflix and it's clogging up the pipes - is that fundamentally a correct understanding if not technically correct?

    • scrimshaw on 19/12/2017 - 12:57

      This upgrade affects current NBN users only. There is no choice in speeds for ADSL users — how fast your ADSL connection is largely depends on factors that you cannot control — such as line distance, the condition of the century-old copper lines, network congestion etc.

      The only way you'll get faster speeds is when your current ADSL2 connection is converted to NBN — using either Fiber to the Node, Fiber to the Curb, HFC or Fiber to the Home — so yes, ADSL infrastructure is quite different from NBN infrastructure.

      For you to benefit from this, you'll first need to signup to an NBN plan.

      IInet will tell you if you're able to signup using the address you provide.

      • davedrastic on 19/12/2017 - 14:02

        Thanks for that.

        I live in a, I don't know how to describe it, high population suburb within Sydney - not regional at all. Actually i'm pretty close to a major Telstra exchange, less than 2 miles away.

        I checked the iinet page and it said that there is no NBN here.

        Is that normal?

        I think I read that it's compulsory to convert to NBN at a certain stage, I thought within less than a year.

        Should I expect to have to upgrade shortly, and if so is the NBN almost always an upgrade / improved service. And the costing should be roughly the same?

        Sorry if these aren't good questions for you

  • TheOneWhoKnocks on 19/12/2017 - 12:53
    +1

    Anyone unable to change the plan with iiNet?

    • ozzyoi on 19/12/2017 - 13:09
      -2

      s

  • swilso on 19/12/2017 - 12:56

    Looks like decent plans. I wonder how it would go in rural qld on fixed wireless@50mbps. Unless Skymesh follow suit soon.

    • kiwiinoz on 19/12/2017 - 14:30
      +1

      I am waiting for Skymesh to follow suit too….I talked to their rep last week and he did say prices might come down in coming months….

  • Bugsarse on 19/12/2017 - 12:59

    I pay for a 100/40 HFC plan and every night starting around 5:30pm it goes down to 15/0. Thats right I get no measurable upload speed. Everything gets connection reset due to lack of response. TPG sucks big hairy ones.

    • [Deactivated] on 24/12/2017 - 19:36

      Have you tried calling them about the problem? You should go collect some data of the speed/ping issues at certain time throughout the day. Somehow magically i called/message them and show them my finding about the high ping (800ms just to ping google dns/TPG website) and low speed during peak hours. He said he would fix the issues in few days, which somehow he did. I have no issues since (been 6 months), but this is before their advertises the evening speeds.

  • yogihogi on 19/12/2017 - 12:59
    +1

    Wish I could change stuck on 100/40 (free upgrade) with Telstra and am luck to get 15/3 ( down from 85/40 when I first connected) they have massively oversold in my area that I use 4g after 6pm

  • Superbad on 19/12/2017 - 13:03

    Can anybody explain what this means at the bottom of the page in the NBN50 plan…

    Monthly Usage Quota and Speed Shaping

    1GB (Gigabyte) = 1000 MB (Megabyte). Unused usage quota forfeited each month.

    1Consists of peak (8:30am - 2:30am) and off peak (2:30am - 8:30am) monthly usage quota. Speed will be shaped to 128Kbps/128Kbps for the period in which the monthly usage quota has been exceeded (peak and/or off peak). Downloads and uploads counted.

    2Speed will be shaped to 32Kbps/32Kbps for the billing cycle in which the monthly usage quota has been exceeded. Downloads and uploads are counted.

    • Antares on 19/12/2017 - 13:28
      +1

      The 1GB is a reference to how they measure GB. An actual GB is 1024MB, so that's their disclaimer.

      The peak and offpeak are if you have peak and offpeak quotas. Some plans give say 500gb peak and 500gb off peak. This was mostly on ADSL, I'm not sure if they use it for NBN still. Internode doesn't, which is who I'm with.

      Shaping is what happens if you go over the above quotas. Note, the quotas are measured separately, but once you go over one you've gone over both. The speed listed is what they set your connection speed to once they shape you. That's practically unusable now.

  • onetwothreefour on 19/12/2017 - 13:04

    My TPG plan says it is NBN Broadband SL Bundle 12/1, does this mean I can upgrade?

    • Antares on 19/12/2017 - 13:29
      +1

      You're on the lowest tier, so to upgrade to 50/20, you would need to start paying more.

      • onetwothreefour on 19/12/2017 - 14:51

        OK thanks I'll leave it then.

        • mathew42 on 19/12/2017 - 20:12

          Congestion impacts the hardest on faster speeds so if use the internet during peak time there may be little point.

  • Herbse on 19/12/2017 - 13:11

    So this is targetted, retail price and not a deal all in one.

  • Mozz13 on 19/12/2017 - 13:16

    TBH, I kinda see this coming. I'm with Optus but after I moved to NBN, the speed was horrendous on my 25mbps down plan. It was worse than my old adsl with Internode. Call and complain to them for a month and back then they weren't able to offer no penalty cancellation and they bumped me to 50mbps down plan FOC. Even this plan on peak hours can only give me an average between 30-35mbps down. So yeahh. Talk about getting your moneys' worth.

  • bargainuser on 19/12/2017 - 13:28
    -2

    guys dont blame the ISP for your shitty neighbours hogging the bandwidth.

  • nagev5 on 19/12/2017 - 13:32

    And here I am paying $80 a month to Telstra for the service that drops to 6 Mbps sometimes (ideally 30/1 Mbps). Wish my area was supported by more ISPs.

  • ipiok on 19/12/2017 - 13:33
    +1

    pretty stupid really… the new NBNco wholesale pricing was supposed to allow RSPs to provision more CVC per user eliminating some of the congestion problems… Upgrading everyone to the next tier for free pretty much defeats the purpose as it will likely cause more congestion over time.

  • legendarypoo on 19/12/2017 - 13:45

    Internode still appears to be $10 more expensive than iiNet and TPG.

    • Antares on 19/12/2017 - 13:50

      Internode and iiNet seem to be the same price to me. They are both $10 more than TPG.

  • Winsomenow on 19/12/2017 - 13:59

    Am I do it wrong? Seem need to pay extra 10AUD per month if I upgrade it to 50Mbps. I am with TPG
    Thank

  • neonlight on 19/12/2017 - 14:02

    Cable > NBN keep it as long as you can

  • hasher22 on 19/12/2017 - 14:02

    I strongly believe the "typical" speeds are for NBN users that recently been connected to NBN in the area.

    Why? Cause I live in Blacktown, Blacktown was one of the first areas to get NBN approx 3-4 years ago. I got a TPG plan for $60 for 100 mbps and 24/7 I would get roughly 95mbps+… always! I had no issues.

    I moved back to my parents house, same area, Blacktown but NBN was installed approx 8 months later at my parents house. They are on Telstra 100mbps and I just ran a speed test and I am getting 91mbps right now. But I did check my speeds at night, and it's always 90 mbps+

    My theory is, the new areas that get NBN, they are cheating with the installation. I believe Blacktown and the other areas that got NBN first got proper installation, therefor getting stable and true speeds close to advertised.

    I heard from an NBN rep that they are using DSL copper lines merged with NBN lines to cut cost so it's not full NBN lines, hence my theory.

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