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AmEx Shop Small - Spend $20 and Get $10 Statement Credits (up to 5 Times) [November 2017]

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This year, you can earn $10 statement credits from up to 5 different participating small businesses, as opposed to 10 like back in 2016, 2015 and 2014.

Registration Link

Edit (2/11): 100,000 card enrolments reached.
Edit (3/11): 18,000 more cards can be enrolled.
Edit (6/11): 118,000 card enrolments reached.


Terms and Conditions:

  • Save the offer to your eligible Card between 31 October 2017 and 30 November 2017.
  • Limited to the first 118,000 Cards to save the offer.
  • Spend $20 or more on the eligible Card in one transaction in-store at participating small businesses listed
    on maps.americanexpress.com/aushopsmall between 1 November 2017 and 30 November 2017 to receive a $10 credit. Offer is limited to five credits per registered Card, with no more than one credit per participating small business.
  • Excludes transactions where you do not spend directly at participating small businesses. For example, purchases made through a third party such as a department store (e.g. David Jones, Myer or PayPal).
  • Excludes online purchases and gift cards.
  • Business Cards that are affiliated with a wholesaler partner, American Express Business Travel Accounts, Government Cards, Corporate Purchasing Cards, Corporate Meeting Cards, Corporate Cards and David Jones Storecards are excluded.
  • Credit is not redeemable for cash or other payment form.
  • Credit should appear on your billing statement within 5 business days from date of qualifying spend.
  • Credit will not be applied to your Card account if your Card has been suspended or cancelled.
  • Credit may be reversed if your qualifying purchase is subsequently refunded or cancelled.

Full Terms and Conditions
OzBargain Shop Small Event Tag. Past deals, forum discussions etc.
Shop Small Map & Wiki including Opal & Myki Top Up Locations
Spreadsheet of locations thanks thydzik

Referral Links

Business Explorer Card: random (1)

Referrer: 40,000 Reward Points

Centurion Personal Charge Card: random (7)

Referee gets 200,000 MR points. Referrer gets 150,000 MR points.

Related Stores

AmEx Statement Offers
AmEx Statement Offers
Marketplace
American Express
American Express

closed Comments

    • I went to the Fastway convenience at 4/27 Park St and City convenience at 1/525 George Street . I received email straight away for both location and 30 cents surcharge.

      • You didn't try 44 Park across the road?

        • The shop in 44 Park street is no longer there

      • I can't find this place on the shop small map anymore, but i gave it a shot today and still got my email!

      • City convenience at 1/525 George Street charged $0.05 surcharge only today. But the machine stopped working after 2 top-ups. (serious??)

      • Fastway's surcharge is now 40c , clearly displayed at the counter

  • Darling Park newsagency refused as it was lunch time.. Wtf

    • I went to Darling Park yesterday, the older lady asked me how many cards, I said 4, she said "NO" (very unfriendly way too), we can only do maximum 2 cards, we have to attend to our regular customers and we are busy. NO CUSTOMER WAS IN THE SHOP EXCEPT ME!! It was quiet (3.15pm) when I were there.

      • I got the same response about 2 cards max. I told them I came all the way from Circular Quay and no1 else was in the store. They let me do 3 but told me if anyone else comes they wouldn't do it. Not very friendly reception at this place

      • Yeah that's the one.. She was so rude and there were hardly more than 2 ppl in the shop..

        • I was limited there to only one card.

    • ah, it worked for me this morning.
      525 george street says machine not working :(

      • I just went there again and the staff said the machine is not working

        • Same.

        • @noskich:
          I went there at lunch and it still down ……

        • @neohazard:

          I doubt it truly is. More likely the owner instructed staff not to do it.
          Should be taken off the list.

        • @noskich: These machines tend to magically repair themselves come Dec 1.

        • @SydneySwan: I think when they max out their recharge limit their account gets locked up and can take days to work again. This happened years ago at Woolies when their Opal machines were newly installed and they had a promo for it. IIRC it only took a few hours to get Ozbargained.

  • +5

    The enrolment cap has just been changed, it's now 118,000 cards compared to when it started where it was 100,000. So they've allowed 18,000 more cards to join, which is great.

  • +2

    ezymart 58 pitt st sydney did not charge fee for opal but don't let you do more than a few
    ezymart 15-23 bligh st sydney charge 40 cents 2% surcharge for opal

    • You got confirmation emails for both? Can't seem to find them on the AMEX map

  • I did a quick search but didn't find anyone posting it - if anyone happens to be at Sculptures by the Sea @ Bondi, the food store (there's only really one) at the top of the hill is a Shop Small location. I bought lunch and got a rebate unexpectedly. Hadn't planned it so it was a nice bonus.

  • Since zumbo is removed from map, has anyone tried after?

    Wondering, as i will plan to try to buy $20 and see how. But of course would like to know whats the outcome beforehand.

    Thanks.

  • The one at St Martins Tower - 31 Market Street - ST MARTIN'S CITY NEWSAGENCY 31 MARKET STREET ST MARTINS TOWER , SYDNEY NEW SOUTH WALES 2000

    Has Shop Small stickers on the outside.

    When asking to top up opal with $20 he said $2 surcharge. That's 10% Surcharge. GET BENT!

    • I just went there and got charged 90 cents surcharge

    • show them the new RBA Card legislation. after 1 september, a 10% surcharge would be illegal. https://www.rba.gov.au/payments-and-infrastructure/review-of…

      • +2

        If people start arguing with business owners they'll eventually get sick of it and simply refuse to even take AmEx for Opal in the future.

        As consumers we can refuse these charges and politely take our business elsewhere.

        In AmEx's T&C Opal is excluded from SS. The govt has also lowered the commission for agents on Opal recharges in recent times.

        It's best to move on and not spoil it for others.

  • I don't understand why some places are refusing amex.. If they are charging 2.5% they are not losing anything.. Then what's their problem?

    • It's more like why participate in Shop Small when businesses have to register for it.

      • +3

        They don't register for it specifically. From the FAQs, as long as the business churns through less than 1.3 million dollars with Amex annually, and processes at least one transaction with Amex during July 2017 to October 2017, they are automatically a Shop Small merchant.

        • I called AMEX yesterday and asked why WU pharmacy is not in the list this year, they said it's a voluntary participation and they did not want to participate this year. So it doesn't look like an automatic process.

        • +1

          @Sharp: It is automatic, unless the business specifically opts out.

        • @Reveen:

          OK Cheers

  • Amcal lygon st (Demarte's Amcal Chemist). Do not go there. Owner is straight up rude and arrogant. Ridiculous price even with this deal.

    • +1

      Older lady?

    • What was the surcharge?

    • Amcal is usually very expensive compared to the rest. Check for chemists like Pharmacy4less, Cincotta/Yousave, or even Terry White/Chemmart on the Shop Small map. TW/Chemmart are more middle of the pack in pricing but they can have good catalogue specials from time to time.

  • +2

    Top up Opal at the following:
    Ezymart 20 King St Sydney $1 surcharge
    Ezymart Wharf 2 Circular Quay $1 surcharge
    Ezymart Wharf 5 Circular Quay $1 surcharge

    • Ezymart Wharf 2 - declined to do any recharge or sell the blank Opal card, asked you to go to Wharf 5.
      Ezymart Wharf 5 - topped up once only, and told you the machine is not working again.

      Both were $1 surcharge.

  • I've enrolled to Shopsmall but it disappeared on my 'Saved Offer' tab. Anyone having the same issue?

    • Same happened to me.

      • have you received any $10 credit? I've used my card in the morning (1/11) but no email and no credit yet.

        • Yes, I got $10 credit on a few transactions that I spent on 1-2 Nov.

        • I used my card on the 1 Nov morning, received email from Amex but still no credit yet.

  • T&Cs say gift cards are excluded. But if the amount is "rung up" at the retailer on their POS how does AMex know whether it was a gift card or not? Given paucity of Myki topup availability, have others had success buying gift cards (apple, google, wish) at newsagents and getting the $10 rebate?

  • +1

    Zumbo can be used! Got one card, 2 emails. One for $10 cashback and the other $5, expire today!

  • +1

    newsagency at Meadowbank doesn't charge any amex fee when u recharge your Opal

    They're ok with me using 8 different cards but just need move away for other customers

    • do you happen to have an address or can you share the name? thanks!

      • Meadowbank Newsagency, right next to Meadowbank train station

        • thanks 64 Constitution Rd, Meadowbank NSW 2114 according to google, guess you got shop small email confirmation?

        • +1

          Thanks, also Wanted to know if you received cash back email, since the shop not found in the list

    • purchased today but no email, did you receive any emails or credits?

    • Did anyone get any email or credit back?

    • Did anyone get any email or credit back? I didnt receive anything..

      • amex can't find it but their people will double check
        rang the newsagency and they confirmed they are shop small

        • oh well let me know if they credit back.. cause I did 9 transactions and no email was received.. so i am kinda scared now..
          good thing is that there is no surcharge so technically did not lose any money.

        • did you get the credits? from my experience, credits appear after 3days or 4 days if transaction was made after 3:30pm.

        • amex must have fixed the map it reappeared again and I have saved a screen shot of it too, amex chat agent said credit will appear within 3-5 business days
          https://maps.americanexpress.com/au/shop-small/name=MEADOWBA…

        • @henestto: have the credits appeared yet?

        • +1

          @tveye: all meadowbank newsagency arrived in the last few days

        • @tveye: instant email confirms. fyi, for those looking to do last minute spends this week.

  • Just finished chatting with Amex representative. They advised that if you purchase from a participating shop and decided to pay using non-Amex card because the shop was not accepting Amex, there will be only 1 credit as an exception per account. So if you have 5 cards including 4 supplementary card, you can only receive 1 manual credit. They want you to report these shops but they won't apply credit.

    I find it very unfair as the customers will ether have to spend fuel and time travelling to these shop to confirm whether they accept Amex card or they will be waiting in a queue and the teller/machine refuses to accept card at the time of payment.

    This is very poor effort from Amex!

    • +2

      I find it very unfair as the customers will ether have to spend fuel and time travelling to these shop to confirm whether they accept Amex card or they will be waiting in a queue and the teller/machine refuses to accept card at the time of payment.

      Alternatively, you could actually just ring the joint before you set off… if they say 'no AMEX', then you do whatever you need to do, then tell Amex about it, and Amex gives you 10 clams. It ain't exactly rocket science, and it's a bit odd that you seem to expect that AMEX will give you $50 for free, because you claim you tried unsuccessfully to make a single purchase using 5 AMEX cards at a given location. Or am I misunderstanding your post?

    • This is like going to Coles for a catalogue special but it's out of stock. So you buy it at Woolies instead at regular price and now your asking Coles to refund the difference.

      • -3

        Not really, you still bought at Coles

      • You can ask Woolies to price match a Coles special.

    • I do agree with the frustration in this, for example what if you ate at a restaurant on the basis they were part of shop small and you would be getting $10 off then amex is declined - you're stuck paying anyway, and were attracted there on false pretences. If they are on the list of participants I expect I can rely on that.

      • That's exactly right. I have a little rage inside when I insert my card and the terminal says "Card Not Accepted", then the person says "Oh is that AmEx? Oh no, we don't accept AmEx", and they say it with that frustrated look on their face…

        • No need to rage.. if on the map Amex gladly offers 'goodwill' credits anyway. Just do a quick online chat and it's sorted. (keep receipt to be safe)

  • Hi,
    Does anyone know the direct link to contact Amex ShopSmall team if a merchant list on the map doesn’t accept Amex and you pay by another card?

    • Report those shops to Amex:
      By email: [email protected]
      By Web Contact form: http://amex.co/1AzScGC

      • Sorry, I know I’ve seen the post before but can’t find it - is this for both Amex and bank issued cards?

        • Yes but registration are already capped

        • +1

          @lokesh7: I’ve already registered. My question was more about whether the email and webcontact form could be used to report for both Amex and Bank issued cards. Though I’ve since found out the web contact is for bank issued only.

        • @Chookt: I used the web contact form for my comm bank amex when a local store refused to accept Amex even though they were on the map. Got a $10 credit the next day.

        • @ham0718: Thanks! They just confirmed they would honour the $10 on my westpac Card.

      • I'm guessing from the email you provided, it's for ANZ cards only?

        For AMEX issued, you can't even use your web contact form. It tells you to call the number on the back of the card, and I can't be bothered.

        • Honestly not sure as I used the web form - but I'd agree with your guess that the email in for ANZ card… note I got the details above out of the wiki.

  • +17

    Wiki update:

    Opal (Confirmed Nov 17)

    Name Address Suburb Description
    EzyMart 20 King St Sydney $1 surcharge
    City Convenience 1 Castlereagh St Sydney $1 surcharge
    Allied Mart 379 Pitt Street Sydney 1.5% surcharge
    Darling Harbour View Convenience Suite 24, 5A Erskine St Sydney 50c-$2 surcharge
    Darling Park Newsagency 201 Sussex St Sydney 2.5% surcharge
    Nextra Chase Chatswood Chase Shopping Centre, Shop B-011/345 Victoria Ave Chatswood 40c surcharge
    City Essential 171 Clarence Street Sydney $2 surcharge
    EzyMart 58 Pitt St Sydney No surcharge
    Oxford St Newsagency 1/18-32 Oxford St Darlinghurst 20c surcharge
    EzyMart Wharf 5 Circular Quay $1 surcharge
    EzyMart Wharf 2 Circular Quay $1 surcharge
    EzyMart 15-23 bligh st Sydney 40c/2% surcharge
    St Martin's City Newsagency 31 Market Street Sydney 10%/$2 surcharge
    Fastway Convenience 4/27 Park St Sydney 30c surcharge
    City Convenience 136 Castlereagh St Sydney 2.5% surcharge or reject
    King of the Pack (888 Wholly Tobacconist) Shop 26/ 61 Oxford St Darlinghurst 20c/1% surcharge
    Meadowbank Newsagency 64 Constitution Rd Meadowbank No surcharge
    Millennium Convenience Store 289-295 Sussex St Sydney $1 surcharge
    City Convenience 1/525 George Street Sydney 30c surcharge

    Google Map

    Myki (Confirmed Nov 17)

    Name ▾ Address Suburb Description Last confirmed
    Brunswick St News 185 Brunswick St Fitzroy 60c surcharge 1, 2 Nov 2017
    Cigarette Express Convenience (YE MAO PTY LTD) 109 Brunswick St Fitzroy No Surcharge. Multiple allowed. 1, 2 Nov 2017
    Foodworks (Gertrude St Mini Mart) 169-171 Gertrude Street Fitzroy $1 Surcharge. Multiple allowed. 1 Nov 2017
    Malvern Authorised Newsagency 114 Glenferrie Road Malvern 3% surcharge Nov 2017
    Victoria Harbour Pharmacy 66 Merchant St, Docklands No Surcharge 1 Nov 2017
    Zouki Royal Melb Hospital 300 Grattan Street Parkville No Surcharge 1 Nov 2017

    Sourced from this thread.

    Google Map

    • Thanks, this is great work! Just put next to 1/525 George Street that now they claim that 'machine is not working' to save people from wasting time going there.

    • +1

      I was lucky I went to Darling View on Erskine St yesterday and no surcharge !

    • Can confirm Montmorency Pharmacy works too for Myki too up. Used 2 cards no problem.

  • While trying to see how I could use my card.
    I noticed a lot of butchers on there.

    Beef obviously, varies greatly in price. However I found chicken to be same priced. And good to freeze.

    So $20 in meat for $10 is a great deal.

    Anyone else other than opal/Myki top ups?

    • I thought about this last year, but all the small butchers don't advertise their prices online.

      I'm not going to drive around looking for the cheapest price of meat.

      Amcal chemist has been my goto.

  • an interesting found on shopsmall map is Dendy Cinema is part of this. maybe handy if anyone wish to get half price movie tickets this month from them or renew membership for two years https://www.ozbargain.com.au/node/281654

    sometimes would prefer their small theatre experience over the Event or Hoyts

    • I am not familiar with Dendy's, and don't even like going to watch movies at cinemas. BUT, this would seem to me to be a great suggestion to those that are, if Dendy's happens to offer 'general tickets'/vouchers with a long expiry date (say, 1 year)…

  • Is it just me or is the Amex map of participating shops not working correctly? There are hardly any shops on there this year. About 5 in Balmain and none in Rozelle. All the ones in Balmain are rubbish. Last year it was great.

  • Anyone else found that the offer has disappeared from the saved to card tab.

  • +2

    Have been to 3 places on the Amex map this weekend only to find they do not accept Amex! Is this some kind of scam by retailers to entice customers in!

    • which places did you go to?

  • +1

    Mamak's Chatswood is not SS-friendly. They won't split payment, there is a 2% surcharge and a minimum spend of $30 to use Amex. Rather bizarrely a single purchase generated 2 identical Amex emails!

    Last year they also had the 2% Amex surcharge but were fine on splitting and no minimum Amex spend.

  • Has anyone who split payment 5+ times in one shop received the credits?

    • You can only use a card once per shop. If you have 5 separate cards, then I don't see the problem?

      • … 'then I don't see the problem?'

        Mmmyeah, the issue is that many vendors 'see a problem' Zeds, in that it takes a lot of extra time for them, sometimes the 'newby on the register' does not know how to do it, and occasionally (where relevant) other customers waiting in line to pay can get a bit stroppy (they tend to take it out on the vendor, not you the troublesome '5-card-AMEX-SS-player')… One way to at least minimise the chances of such outcomes is to choose a 'quiet time' to make you payment/s.

        • +2

          Oh I totally agree with you, but that's got nothing to do with the question I was addressing…

        • @zzyss:
          Yeppers, point well-made/taken, I guess I was 'extrapolating' a bit… to answer that original question, in previous SS promotions I have split payments at numerous stores on different cards, and there is no problem whatsoever (it always 'works') as you correctly speculated. There is no 'big brother' AMEX system in place to alert them to 'split transactions'. Is there even anything in the TCs saying that it is not allowed? I can't be bothered perusing them to check, but the fact is it can be done.

  • +1

    Amex is really slow posting the statement credits this year, Last year it was Like 1-2 days. I’ve made lots of transactions and received the emails but not one credit yet and I made some on the 1st. I’m almost a little worried.

    • Same here. Did you happen to split payment? I think they may be onto this. I can't even see the offer anymore under the saved to card tab.

      • No split. Genuine transactions, I’ll wait until Tuesday until I really worry.

        • +1

          My credits all came through overnight. Love Amex SS

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