This was posted 7 years 4 months 29 days ago, and might be an out-dated deal.

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Get $50 for Opening an Everyday Account with IMB (Must Have Entered Win a Mini Competition)

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Get $50 for Opening an Everyday Account with IMB (Must Have Entered Win a Mini Competition)
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Lbod311 on 05/06/2017 - 18:43 imb.com.au (8445 clicks)
Last edited 15/06/2017 - 14:40 by 2 other users
MINI

Open an Account with IMB by 30 June 2017 and receive $50 by 5 July 2017. Make sure you enter the code MINI in the promotional code box to get your cash bonus.

No deposit or other requirements, just open up the account. The Everyday Account (not the Everyday Unlimited Account) is monthly account keeping fee free if you select a IMB Cash Card and not the VISA card, so there should be no cost to participate.

Ensure you enter the MINI promotion code after your application is submitted.

  • EDIT: The terms and conditions have been updated this morning as follows:

"This offer is available for individuals who entered our Win a Mini competition and who are new members who open an IMB transaction account online and enter the promotional code "MINI" by 30 June 2017."

Financial Bank Account Transaction Account

Related Stores

IMB Bank
IMB Bank

closed Comments

        • Abbi on 06/06/2017 - 11:44

          ..

        • Reveen on 06/06/2017 - 14:10

          @plasmo: They used the e-mail database from their Mini competition.

    • dojomojo on 06/06/2017 - 11:40

      Not sure why you're getting negged, thanks for the info.

    • citygal on 06/06/2017 - 12:16

      You can find the link in their official website

  • ozron on 06/06/2017 - 11:27
    +4

    They have updated the landing webpage with the following info:

    "The $50 bonus offer is only available if you entered our Win a Mini Competition which ran between 11/11/2016 and 15/04/2017. This offer is not available to anyone else who accesses this page from a third party website or other third party source."

    So they are within their rights to refuse this offer to anyone else. The link was supposed to only be for those customers who entered a specific competition, so I would suggest it was a targeted campaign. Happy to be corrected if not the case.

    • citygal on 06/06/2017 - 11:39
      +11

      Well I screenshot everything about the promotion on their website (showing it ends on 30 June 2017) and pdf and my application summary indicating when I opened the amount. I also entered the page using their official website (knowing they may play this trick).

      Also by entering MINI as promo code, you enter into the competition.

      I'll go to ACCC and the Ombudsmen if they refuse to grant the money.

      • [Deactivated] on 06/06/2017 - 12:36
        +1

        Can you pleaee post copies of the screenshots so we can also use them.

      • djevoultion on 06/06/2017 - 14:39

        Yes please upload all screenshots so we can use them if we're refused

    • FeZZa21 on 06/06/2017 - 11:43

      "This offer is not available to anyone else who accesses this page from a third party website or other third party source."

      IMB learned their OzB lesson :p lets see how many of ozbargainers get accepted and rejected for that offer.

      • dfaktz on 06/06/2017 - 20:32
        +1

        They are essentially playing "who will cost us $50 and who will not" at this point, since every average user signing up yesterday was entering to be rewarded from a promotion they (at the time) we're fully prepared to give out — legally.

    • adam on 06/06/2017 - 14:31

      OP posting should be updated to state that offer is no longer available.
      EDIT: I see is is.

  • ozron on 06/06/2017 - 11:30
    +3

    The updated T&C's are:

    1. This offer is available for individuals who entered our Win a Mini competition and who are new members who open an IMB transaction account online and enter the promotional code "MINI" by 30 June 2017. A $50 credit will be made into the new account on 5 July 2017. Limit of one bonus per person. This offer is not available in conjunction with any other offer on these products. Proof of redemption of this bonus will appear in the member's next statement.
    2. An IMB transaction account means an Everyday Account, Everyday Unlimited Account, Everyday Unlimited Kickstart Account and Wisdom Saver Account. Please consider the PDS available from IMB Bank before making a decision about these products. Normal account opening criteria and requirements apply. This advice is general advice only and does not take into account your objectives, financial situation and needs. IMB Ltd trading as IMB Bank ABN 92 087 651 974 AFSL/Australian Credit Licence 237 391

    They should have put these terms up there in the first place. Not sure if they can change them on-the-fly now though…

    • citygal on 06/06/2017 - 11:41
      +1

      My thought is that they can change the T&C to stop people from taking advantages of the promotion anymore. But they can't refuse to grant the money to people who already opened the account under the old T&C especially it's not clear that you need to enter competition b4 opening the account. If we all go to Ombudsmen then IMB will be seriously down lol. It's a contract that you opened the account under the old T&C and they will breach the contract if they don't give the $50 as stated

    • ogisydneysider on 06/06/2017 - 11:43

      here goes the catch…

      "The $50 bonus offer is only available if you entered our Win a Mini Competition which ran between 11/11/2016 and 15/04/2017. This offer is not available to anyone else who accesses this page from a third party website or other third party source."

      Win a Mini Competition has already ended, gotcha…!!

      • FeZZa21 on 06/06/2017 - 11:52
        +2

        Too little too late, I think those that applied under the previous T&C should legally be fine.

        IMB (or any merchant for that matter) should google ozbargain before writing up their T&C and launching promotions :)

        Even their new T&C sound a bit odd. How will they determine an applicant applied via a 3rd party site? And how can they determine an applicant entered their Mini comp?

        • citygal on 06/06/2017 - 12:02
          +1

          They may have record re how you entered the website and your details about entering the competition. But yes they can't by law refuse to grant $50 to those already opened the account. And I specifically went to the IMB official website via Google then put in $50 in the IMB search engine.

  • dumkaze on 06/06/2017 - 11:42
    +1

    Please note the $50 bonus offer is only available if you entered our Win a Mini Competition which ran between 11/11/2016 and 15/04/2017. This offer is not available to anyone else who accesses this page from a third party website or other third party source

  • [Deactivated] on 06/06/2017 - 11:54

    The link is now showing this. I am sure they have updated it since last night.

    http://www.imb.com.au/mini

    1. This offer is available for individuals who entered our Win a Mini competition and who are new members who open an IMB transaction account online and enter the promotional code "MINI" by 30 June 2017. A $50 credit will be made into the new account on 5 July 2017. Limit of one bonus per person. This offer is not available in conjunction with any other offer on these products. Proof of redemption of this bonus will appear in the member's next statement.
  • Usemame on 06/06/2017 - 12:26

    mass get-wrecked?

  • ashftc on 06/06/2017 - 12:36
    -2

    Being little greedy here but just want to ask that will me, my wife and our joint account counts as three credits?

    • citygal on 06/06/2017 - 12:44
      +1

      No

    • [Deactivated] on 06/06/2017 - 16:08
      +4

      what is wrong with you seriously

  • skd22 on 06/06/2017 - 12:37

    I asked why I couldn't open an account online with the CSR via chat, here is what I got…

    Our online account opening system is currently down for maintenance, we don’t have a timeframe as yet as to when it will be back up and running

    Please note the $50 bonus offer is only available if you entered our Win a Mini Competition which ran between 11/11/2016 and 15/04/2017. This offer is not available to anyone else who accesses this page from a third party website or other third party source

  • Langers on 06/06/2017 - 12:59

    "The $50 bonus offer is only available if you entered our Win a Mini Competition which ran between 11/11/2016 and 15/04/2017. This offer is not available to anyone else who accesses this page from a third party website or other third party source."

  • Happyjameson on 06/06/2017 - 13:18
    +1

    Based on the below post from their website re the count of entries for the Mini competition….they have been slammed and are back pedalling to try and slow the cash from rolling out.

    "Ella won the $31,000 Mini Ray from more than 4600 people who entered the IMB Bank competition, staged across multiple channels including Facebook, local branches, events and the website, imb.com.au."

    • citygal on 06/06/2017 - 13:41

      Yeah, looked that up too. But really that's not in the old T&C….

    • INFIDEL on 15/06/2017 - 13:45

      more than 4600 people who entered the IMB Bank competition
      & almost 8000 clicks from OzBargainers who didn't enter completion to qualify for this deal ;-(

  • spuderump on 06/06/2017 - 13:19

    will be very interesting to see if they honour the deal.

  • DEvok on 06/06/2017 - 13:32

    Just applied for new account was down in the night, looking forward for my $50 cheers op!

    • citygal on 06/06/2017 - 13:40
      +1

      They changed the T&C now…

      • dfaktz on 06/06/2017 - 20:43
        +3

        If only you could change T&C's in aus and have them retroactively agreed to from the previous T&C's!

  • sunaus on 06/06/2017 - 13:54
    +3

    Let's see if IMB honours $50 or not to the person who opened account last night.

  • macr0hard on 06/06/2017 - 14:14

    I just got a blank screen?? Tried it on chrome, firefox and even mobile

  • RocketSwitch on 06/06/2017 - 14:16
    +1

    lol

  • ycon on 06/06/2017 - 14:28

    I don't see their savings interest rate… Anyone know what % it is?

  • grocerygetter on 06/06/2017 - 14:31

    Guys,

    I just checked with Live Chat and was told the following :

    "Please note the $50 bonus offer is only available if you entered our Win a Mini Competition which ran between 11/11/2016 and 15/04/2017. This offer is not available to anyone else who accesses this page from a third party website or other third party source"

  • wiipantz on 06/06/2017 - 14:41

    Tried to join up last night but the address thing was stating need to call.
    Apparently this deal only works if you entered the win a MINI comp last month. Also according to their chat the new accounts is indefinitely down at the moment I suspect to not allow this coupon code be applied :/ anyone else having luck today?

  • jt0505t on 06/06/2017 - 14:43

    yeah its stuffed us all! pretty much 99% of us ozbarginers…. they wont pay!

  • Store RepSP-IMB @ IMB Bank on 06/06/2017 - 14:48
    -75

    Wow! Thanks for all your interest in banking with us at IMB Bank. This promotion was sent to eligible people who’d previously entered our Win a Mini competition. If you’re on our list of competition entrants, then you’re eligible. If you’re not, unfortunately, you’re not able to participate. We didn’t bury the criteria in the fine print; rather we stated it upfront in the participant email and participant web page. We hope that you haven’t been too inconvenienced by the person who posted this in error on OzBargain.com.au. But, if you have applied for an account and are genuinely looking for an alternative to your current banking arrangements, we have your details and will be in touch soon. SP from IMB Bank.

    • citygal on 06/06/2017 - 15:33
      +16

      We didn’t bury the criteria in the fine print

      Well you did not now because you changed the T&C. For those who signed up before the old T&C changed should be eligible because your old T&C is unclear that you must have entered the competition. The old T&C only stated that new members who entered the promo code would be eligible to $50.

      Edit: Your ethic and attitude of not granting the $50 as stated in the promotion makes genuine customers who want to change current banking arrangement back off big time. Good to know how you guys work before putting our hard-earn money into an untrustworthy bank.

      • [Deactivated] on 06/06/2017 - 15:45
        +10

        Banks and building societies use terms and conditions to rip customers off day in day out, this time they (profanity) up and tried to sneak some terms and conditions in after the fact.

        We should all expect to receive our $50 as stated in the sign up terms.

        Can't just say "we have always been very clear with our terms and conditions" when we all signed up under-

        This offer is available for new members who open an IMB transaction account online and enter the promotional code "MINI" by 30 June 2017. A $50 credit will be made into the new account on 5 July 2017. Limit of one bonus per person. This offer is not available in conjunction with any other offer on these products. Proof of redemption of this bonus will appear in the member's next statement. 2. An IMB transaction account means an Everyday Account, Everyday Unlimited Account, Everyday Unlimited Kickstart Account and Wisdom Saver Account. Please consider the PDS available from IMB Bank before making a decision about these products. Normal account opening criteria and requirements apply. This advice is general advice only and does not take into account your objectives, financial situation and needs. IMB Ltd trading as IMB Bank ABN 92 087 651 974 AFSL/Australian Credit Licence 237 391

        then all of a sudden it's changed to:

        1. This offer is available for individuals who entered our Win a Mini competition and who are new members who open an IMB transaction account online and enter the promotional code "MINI" by 30 June 2017. A $50 credit will be made into the new account on 5 July 2017. Limit of one bonus per person. This offer is not available in conjunction with any other offer on these products. Proof of redemption of this bonus will appear in the member's next statement. 2. An IMB transaction account means an Everyday Account, Everyday Unlimited Account, Everyday Unlimited Kickstart Account and Wisdom Saver Account. Please consider the PDS available from IMB Bank before making a decision about these products. Normal account opening criteria and requirements apply. This advice is general advice only and does not take into account your objectives, financial situation and needs. IMB Ltd trading as IMB Bank ABN 92 087 651 974 AFSL/Australian Credit Licence 237 391

        unlucky IMB, you need to pay out the people who agreed to your terms the first time. Then fire the person involved in running your online marketing promotions and the person trying to weasel their way out of things commenting on OzBargain above.

        • citygal on 06/06/2017 - 16:00
          +8

          If they don't honour it, see them in Financial Ombudsman with evidence!! This makes me so angry

        • Choc0 on 06/06/2017 - 18:16
          +6

          Wonderful. I signed up and agreed to the terms and conditions at 8pm AEST on 5/6/2017 (The former)

          Give me my $50 or pay the ombudsman. Easy decision for them.

        • dfaktz on 06/06/2017 - 20:46
          +1

          Banks and building societies use terms and conditions to rip customers off day in day out, this time they (profanity) up and tried to sneak some terms and conditions in after the fact.

          … Fkin A'

        • watson4884 on 06/06/2017 - 21:56
          +1

          ing is more generous than you! shame on you,IMB!

        • 8200 on 07/06/2017 - 11:20
          +2

          @citygal:

          We will all be joining in on your class action, BRING IT ON!

        • citygal on 07/06/2017 - 13:32

          @8200:
          Let's just wait til July to see if the $50 comes before any actions…..

        • 8200 on 07/06/2017 - 14:02
          +1

          @citygal:

          OK, will do, but i emailed IMB today, wee what they come back with

    • parano1a on 06/06/2017 - 16:59
      +8

      bait and switch

      An illegal tactic in which a seller advertises a product with the intention of persuading customers to purchase a more expensive product. When a seller uses this tactic, they frequently tell the customer that the original product is sold out or no longer available (even if the product is indeed still available), and push hard for the customer to purchase the costlier product. This tactic can be considered false advertising if the seller is not actually providing the original product, but if the item is available but the seller strongly encourages the customer towards another item, in general no legal action can be taken.

    • tajid on 06/06/2017 - 18:02
      +3

      You may win the most negged comment for the month lol.

    • FSTB on 06/06/2017 - 18:19
      +1

      Wow! Doesn't look like this was posted in error on Ozbargain SP-IMB. Perhaps you should have fixed your shitty website to only allow legitimate MINI competition entrants.

    • Omitsukasa on 06/06/2017 - 20:24
      +7

      "We hope that you haven’t been too inconvenienced by the person who posted this…"

      I didn't register an account because of the hassle of needing to close it, but the rep's attitude is pretty bad. Rather than owning up that they stuffed up, they're blaming the OP instead.

      The inconvenience is caused by the bank's failure to write the t&c clearly, not by the OP. Pointing fingers and shifting blame only makes you look worse.

      • dfaktz on 06/06/2017 - 20:50

        Can you imagine the kind of good publicity honoring the early signups would do for them?

        They need a new risk management team, especially as a bank.

        • demiurge on 06/06/2017 - 23:54

          Have a look at their fees schedule. There is zero good will from this bank, they are set out to rip unsuspecting customers off.

    • Abbi on 07/06/2017 - 13:56
      +1

      "We hope that you haven’t been too inconvenienced by the person who posted this in error"

      The arrogance is astounding.

      "But, if you have applied for an account and are genuinely looking for an alternative to your current banking arrangements"

      I was but not any more, furthermore I'll be recommending to others not to either.

  • HangryCakeStore on 06/06/2017 - 15:33
    +5

    ^^^^^ LOL!, the Store Rep just commented… now waiting for all the incoming butthurt negs and the hateful self-entitled users to rain down there utter heartless comments. Feeling sorry,
    @SP-IMB if u read this don’t take whatever thats coming 2 heart, r.i.p newcomer

  • [Deactivated] on 06/06/2017 - 15:50
    -2

    No deal here as they changed the t&cs mid deal

    • Ryder08 on 06/06/2017 - 15:58
      +13

      WHERE'S MY MONEY BITCH!!!!!!

  • t0087669 on 06/06/2017 - 16:32
    +5

    anyone has screenshoted the previous T&M and able to share?

    • n0u on 06/06/2017 - 18:42
      +1

      I didn't screenshot it but I checked to make sure it was valid and definitely didn't see anything about the deal being targeted. Might check to see if the page is cached. Would be a nice attachment when lodging and FOS complaint

  • Choc0 on 06/06/2017 - 17:08
    +13

    They will have to pay up.

    If everyone lodges a complaint with the Financial Ombudsman service, they will be out of pocket by hundreds of dollars (per claim)

    The moment you threaten to go to the FOS as a complainant, they will concede and pay your $50

    Unless they want to pay $500 to FOS just to spite you.

    • 8200 on 07/06/2017 - 11:22

      True, like the Telcos, OZB needs to do a class action, banks screwing us is NOT on

  • Iggemo on 06/06/2017 - 17:37
    +8

    i think this thread is going to need to be pinned to reappear on 5 July :)

  • wiipantz on 06/06/2017 - 17:51

    So if I were to follow through now and then lodge a complaint as I was caught in-between them re-writing the deal I'd have no case. Unlucky me, but still tempted to try. Further wanting to see this blow apart on the 5th next month :))))))))))

  • Cjay on 06/06/2017 - 18:03

    Yep

  • msmhw on 06/06/2017 - 18:33

    Big fail IMD, you just make big flag to avoid banking with you. Ozbargain never forget!

    • tajid on 06/06/2017 - 18:39
      +3

      Big fail IMD

      Big fail msmhw, it's IMB haha :)

      • msmhw on 06/06/2017 - 19:04

        haha, they still failed, I think it's time for eyes check for me.

  • redfox1200 on 06/06/2017 - 18:39
    +3

    i can see the headlines in a few months "IMB has gone into administration due to an unfortunate post on oz bargains"

    • [Deactivated] on 06/06/2017 - 18:55
      +4

      They scam customers out of this sort of money every day using their terms against them. I hope they enjoy the fees from my FOS complaint if they decide to pull out of the deal they offered everyone on their homepage

      people were saying 7000 clicks = xx amount of $$

      well now imagine at least half of those clicks lodges a 5 second FOS complaint online, that's gonna hurt them a whole lot more than just honoring their promotion they originally offered.

      Almost seems like bait and switch, offer a great sign up promo for new customers, change the terms and conditions half way through the promo and inform everyone who signed up that they agreed to these new terms and conditions which disqualifies everyone from the sign up bonus, but happy to have all the new customers stay on with their product anyway…. heh

      un (profanity) likely

  • AdelaideDeals on 06/06/2017 - 19:12
    +4

    IMB is the scammer. they changed their T&C today which prove the impression of the bank.. never open any account in future if they give more promotion then this…:( :(

  • WillKillfor5Cents on 06/06/2017 - 19:58

    OMG, is this why when I signed up last night I did not get an e-mail bank confirming my details? I managed to get account number and other details but they never sent me an e-mail. Time to call them tomorrow!

  • demiurge on 06/06/2017 - 20:47
    +14

    Just for you guys I went back to my Chrome cache and got their signup webpage from last night :)

    https://drive.google.com/open?id=0BxZUBexUenuuYWxmaFdUUUVYaz…

    • [Deactivated] on 06/06/2017 - 20:56
      +5

      the heading is amusing

      Everyone is rewarded with IMB Bank

      next minute… rep joins OzBargain to tell everyone that no one is being rewarded and OP is a dick….

  • [Deactivated] on 06/06/2017 - 22:08
    +1

    When will reps learn that you don't (profanity) with OzBargain? haha

  • venu on 06/06/2017 - 22:09
    -7

    Seems to me like an honest mistake by IMB which they corrected fairly quickly.

    Not sure why people would want to go to the effort to threaten and punish IMB just so that they can earn a few bucks for free. Especially since no one lost anything more than a few minutes of their time.

    Feels very un-Australian, as do some of the comments above. I certainly wouldnt want to earn money like that, and it makes me lose faith in what was once a very well intentioned community.

    Good luck to IMB.

    • citygal on 06/06/2017 - 22:59
      +4

      It's not a few bucks - it's $50. If you have a family, probably at least $100.

      The major concern is the principle behind it that they're false advertising and unethical. I'm particularly annoyed with them not being honest and ripping (or even scamming) people off. I really hate people pull these tricks. If they don't want to honour it, they shouldn't have promoted it at the first place. Their problem of underestimating the amount of participants in the promotion is not a good reason to change T&C to just make you ineligible. They should stick with what they said and honour the $50 for those who already signed up - which a reliable business would do. If it's as you said that it's an honest mistake, they should suck with their mistake. That's just life. They should learn the lesson and move on. They can't make a mistake but blame others for it.

      • venu on 06/06/2017 - 23:59

        I don't think your comments about their false advertising, unethical practices or scamming of customers is accurate. If they were offering $50 to everyone signing up, why would they bother with a promo code? Especially one called 'mini'. It seems more than likely they were targeting those that had entered the mini car promotion (who had previously agreed to receive promotional material and calls regarding loans, financing etc) and received an email link with this promotion. Unfortunately the link was open for everyone and Ozbargainers found it, and IMB subsequently fixed it in the morning when business day commenced. Lesson learnt.

        I'm all for trying your luck, as many people do with other 'pricing error' posts. But when it doesn't get honoured, I accept it and move on as I haven't lost anything for trying. However reading the letter of the law, you may argue that you are 'entitled' to that $50, which the previous day you never had and you certainly didn't earn. And you want to teach the company 'a lesson' by suing them/complaining/punishing, a mentality that is more akin to the way the United States is now but I hope Australia has not become. Because even if you do win, there may be employees who lose their job at IMB over the 100-200k they stand to lose. I certainly wouldn't wish that upon anyone for a measly $50 profit for myself.

        But there are those, like yourself, who are desperate to earn money without any apparent care in the way you do so. All I can say is that if your passion about exploiting $50 from IMB was equal to that of your own career, $50 would seem like only a few bucks to you too.

        • demiurge on 07/06/2017 - 00:04
          +2

          It's not really about the $50, I don't really mind that. But anything that is easy to open yet deliberately difficult to close is a sure sign of dishonesty. If you don't pay out the $50 at least cancel all our accounts. It's just like getting a full refund from a price error, do you have a problem if a company made it almost impossible to get a refund from the price error?

        • venu on 07/06/2017 - 00:20
          -4

          @demiurge: I hope they do cancel accounts for those that expected the 50 dollars and don't want to stay. And I suspect the closing of account at branches only was there before this promotion, and has nothing to do with dishonesty. Also you didn't lose anything so you can't compare it to refund example you gave. On the contrary, you got a free bank account that doesn't cost anything. You could just as easily forget about the account, cut the card and walk away.

        • citygal on 07/06/2017 - 00:34
          +5

          Are you working for IMB?

          As a bank, they should take into account about risks of promotions or any business decisions they make. I'm sure other candidates will get the job if someone loses their job because they didn't do it properly. Yes, it's money that we didn't earn, but so as many other deals. Now that they have all your personal information. You can't even close your bank account unless you go to branch in person, which makes it difficult to move on. Seems terrible to me.

          The criteria of entering the competition isn't stated in the T&C. Now that they just change it and add facts which looks actually illegal if they don't honour the promotion for those who open the account under the impression of the promotion. Not meaning to punish them if they stick with what they say in regard to the old T&C as they should. Complaining / suing / punishing is only for when they don't what they should have done at the first place.

          Just like ING, you get $75 when you enter a promo code. The deal is for the general public and they still brother with the promo code.

        • demiurge on 07/06/2017 - 01:09

          @venu: It's simply not true that a free bank account doesn't cost anything. It increases the risk of your identity being stolen. And should anything happen to your account you are ultimately responsible for it. Would you just open a bank account for the sake of it?

        • venu on 07/06/2017 - 23:03

          @citygal: No i dont work for them. Also The ING code is there because its a referal code and its unique. Unlike this one.

          I agree someone at img made a mistake. Like i said before …Just think its desperate and not very time efficient to chase after it. But probably representative of the people left reading this thread. Each to their own.

        • venu on 07/06/2017 - 23:05

          @demiurge:

          It doesnt cost anything financially. And not sure what could potentially happen to ur bank account that you would be liable for when there is no money inside. And the risk of your identity being stolen is far higher by signing up to websites and forums on the internet than a bank. But if you are paranoid. By all means. Dont let me stop you.

        • citygal on 07/06/2017 - 23:29

          @venu:
          Nope. There're two different types of ING codes: one for referral and one for just signing up without a referral. ING puts the promo code on the website as well since not everyone knows Ozbargain or has a referral code. I personally signed up using the code published on the ING website that is accessible to the public because I was not aware of any referral codes or Ozbargain when I opened the account. And yet, I have been using my ING account for years now.

          Not everything is time efficient. Really, it's the principle behind that I felt like scammed. And if everyone just drops the "trouble", some may just do things deliberately unethical because they bet you won't bother.

        • citygal on 07/06/2017 - 23:39

          @venu:

          Well, not every product is free. If I sign for an Everyday Unlimited or Kickstart Everyday account, there's a fee of $6/month. If you look at their fee schedules, they have ridiculous charges for transactions like BPay of Eftpos charge. You even need to pay $1.6/month if you choose a Visa card instead of a Cash card that most banks will just waive the Visa card fee. They're in arms length to earn money if you use their products, so as long as you use their products, it DOES COST you financially. If you leave the account open, they'll keep charging you for Visa card or bank account maintenance fee. It just depends on what type of account you signed up for.

          You are right that there is a higher risk of identity theft in internet or forums. But it's unlikely that you will give your Passport, driver licence or Medicare details on the internet. You probably just give out address, mobile number or date of birth for some promotions like freebies. The consequences of having your passport or driver licence details being stolen are more serious than having your contact details like mobile number being misused.

        • venu on 07/06/2017 - 23:52

          @citygal:

          But if you chose those options knowing the fee associated and you chose to sign up without researching how to close the account, ….isn't that purely your own mistake? Also, do you think cancelling the account decreases the risk of identity theft? No, you provided all your details to them already. Once you cancel, its still there. They have records that can just as easily be sold/hacked etc. Maybe more easily given its not active.

        • citygal on 08/06/2017 - 00:09

          @venu:

          Most people won't research how to close an account before signing up. I'm not opening an account for the sake of the hassle to close it. IMB knew the risk of blowing up their money if they didn't write the T&C clearly, isn't that purely their own mistake not to draft it properly at the first place? If I sign up with an "honest mistake of not being aware of the fees", can I say that I'm not paying the fees because I quickly realise my "mistake" and fix it up by closing it? No. Same logic applies to them.

          We provided personal information to open an account under the impression of the promotion. It's true that they will still have your record, but closing an account prevents thieves from using your bank accounts illegally (eg. overdraft your account even if your account doesn't have money, and eventually you need to pay the overdraft fee and potentially dispute the stolen money which can cost more hassle).

        • venu on 08/06/2017 - 01:01

          @citygal: Most people isn't really an excuse. In many other deals with bonuses and sign up perks, there are people posting how to cancel/close account. I'd say its the smart thing to do before you sign up to something. Anyway, I've always said it was IMB's mistake for screwing up their T&C, and it seems customers screwed up by not realising they couldn't exit easily and that they gave away their personal details that can be stolen at any time. If you want to contact and have your information/account deleted, I can respect that. But IMHO I don't think IMB was intentionally scamming anyone, and I think trying to get the $50 out of them is petty.

      • dazweeja on 07/06/2017 - 00:14
        +1

        The promotion for this deal was via email to the people that were eligible for this promotion. Someone reposting that code to OzBargain to allow ineligible people to sign up is not the bank's fault.

        This was a targeted deal, just like those that are posted to OzBargain daily.

        • citygal on 07/06/2017 - 00:19
          +4

          The promotion page and link is easily found on their official website. The code is also shown on the official website that is accessible to the public. How can you say it's targeted?!

        • dazweeja on 07/06/2017 - 00:36

          @citygal:

          Are there any links on their website to that page to suggest they were promoting it in any way?

        • citygal on 07/06/2017 - 00:37

          @dazweeja:

          Yes.

        • dazweeja on 07/06/2017 - 00:40

          @citygal:

          That is evidence of incompetence, not intent. Intent would require some form of promotion to ineligible people or some internal link and I don't believe either exists.

          Edit: You mentioned the page existed in search results and then edited.

        • citygal on 07/06/2017 - 13:27

          The eligibility criteria isn't clearly stated in the old T&C. A reasonable person in many of our position would not have known that he or she is ineligible. So the point of encouraging ineligible people is irrelevant because we would not have known that we are ineligible.

    • demiurge on 06/06/2017 - 23:51
      +2

      They got all your personal details. Plus they made it impossible to close the account online. Given how easy to was to open the account online but not to close it, that smells pretty scammy.

      • 8200 on 07/06/2017 - 11:24

        F/uck all that, we what is owed to us, our $50 bonus

        CLASS ACTION required, screw these shyster banks

  • tapuz on 06/06/2017 - 22:26
    +10

    Hi Guys,
    I had a chat with IMB representative Anne this morning and after long clarification, she had confirmed 50 dollars promotion.
    It was almost 50 minutes waiting for my call to be answered.
    Also, it is impossible to close the account unless you are going to the physical branch.So biiig headache.
    So this is not a mistake or even scam.
    This is a classical case of the misrepresentation and should be punished accordingly.
    We could easy do class action additionally to the FOS complaint and negative review.
    The big legal firm specializes in class actions for example https://www.slatergordon.com.au/class-actions
    or https://www.mauriceblackburn.com.au/general-law/class-action…
    So please spend some time and fill their form.
    We should teach this "bank" a lesson.
    Thank you ALL.

    • dazweeja on 07/06/2017 - 00:26
      +1

      The bank in no way encouraged ineligible people to sign up. In fact by requiring a link that was sent via email to only eligible people they did the complete opposite. Sometime taking a link that was sent to them in a personal communication and posting it here has nothing to do with the bank. I'm not denying they did a terrible job of hiding that page but how exactly did they promote that offer to ineligble people?

      • illumination on 07/06/2017 - 11:33

        You make a good point - I have offset your negative vote.

        We're just all upset because we're missing out, but definitely agree with you that the bank didn't encourage ineligible people to sign up.

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