Flights to Singapore Return from Perth $198, Sydney, Melbourne, Gold Coast $278, Via Scoot Airlines @ IWTF Finishes 3pm Tues)

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• 

  spackbace on 07/02/2017 - 12:50

  +1

  That's just crazy

• 

  doweyy on 07/02/2017 - 12:54

  Damn I really wish this was in september, would have insta purchased for the grand prix :(

• 

  arctan on 07/02/2017 - 12:58

  -4

  Cheap price but make sure you don't bring any check in luggage. They won't give you any compensation on losing it at Singapore airport. Most Travel insurance don't cover checked in luggage bags either. Lesson learnt hard way.

  • 

    djlethal on 07/02/2017 - 13:04

    +1

    Well thats not true. Most decent travel insurance covers checked luggage.

    • 

      arctan on 07/02/2017 - 15:11

      So which travel insurance do you suggest then?

      • 

        djlethal on 07/02/2017 - 15:52

        Well honestly i'm in a big fight with my travel insurance company at the moment… so i wouldn't dream of recommending them.

        However, I used to go with Vero and they were always pretty good. I'd just go on one of those compare websites, and look for one that includes baggage.

        I went on InsureandGo website, and even their "Bare Essentials" include $2,000 in baggage. It says though that laptops/cameras etc are not covered for that level of cover.

        So there must be more to your story…..

      • 

        arctan on 07/02/2017 - 16:09

        @djlethal: Their website fine print says the policy does not include checked in luggage if you have time to go through the whole page. They even sent me email with that part of clause specifically and told me it's not included in the cover. I bought the Silver package which is supposed to be the mid level cover. None of their covers including checked in luggage.

        Not idea why people think I am lying on travel insurance policy. I am trying to warn everyone here on certain travel insurance companies they are a very sly bunch of people and hide everything in small fine prints.

      • 

        djlethal on 07/02/2017 - 16:43

        @arctan:

        Reading below.

        Unaccompanied baggage is not checked in baggage.

        The PDS makes no mention of not covering checked in baggage.

      • 

        arctan on 07/02/2017 - 17:06

        @djlethal: Their definition of unaccompanied baggage including checked in baggage. Don't ask me how did they come up with that in the first place. So as long as it's not your carried on baggage, it's unaccompanied in their definition.

      • 

        djlethal on 07/02/2017 - 17:20

        @arctan:

        Well then i'd challenge it.

      • 

        arctan on 07/02/2017 - 17:59

        @djlethal:
        I did mate but the claim was rejected. Nothing else I could do. Just an email saying it's declined based on blah blah and no more correspondence.

      • 

        djlethal on 07/02/2017 - 18:13

        @arctan:

        Thats not what i meant by challenging it.

      • 

        arctan on 07/02/2017 - 20:48

        @djlethal: Can you explain it further? How do I challenge the decision?

      • 

        elcheapoinoz on 07/02/2017 - 23:27

        @arctan:
        ACCC

      • 

        djlethal on 08/02/2017 - 14:14

        +1

        @arctan:

        Ask for internal review.
        Failing that, go to the Dispute Resolution officer of the actual underwriter (ie, Lloyds or Great Lakes etc etc - should say in PDS who its underwritten by).

        And Failing that go to http://fos.org.au/ and lodge a dispute there.

        Good luck.

  • 

    Wampus on 07/02/2017 - 13:08

    +10

    I think you mentioned this before in a previous thread. I'm not sure what travel insurance you had that didn't cover luggage, but it must be the worst insurance in the world. I've never had travel insurance that didn't cover that. Even the free credit card insurances do. I think there must be more to your story.

    • 

      leslie knope on 07/02/2017 - 13:47

      +1

      it's possible to buy "medical only" travel insurance, but nobody would expect that to cover lost luggage

    • 

      arctan on 07/02/2017 - 15:10

      Well it was with Insureandgo. They hided the exclusion clause in the small fine print and refused my claim as it's a checked in luggage (in their definition the checked in luggage means unattended item so it's excluded from their cover).
      Why would I make up a story on my travel insurance claim anyway?

      • 

        Wampus on 07/02/2017 - 16:29

        What exactly happened to your luggage, and why did Scoot refuse to help you? Did you lose it at the airport, or did you check the luggage in and never get it back?

      • 

        arctan on 07/02/2017 - 16:38

        @Wampus: It was lost at Singapore airport. We never found it after landing, the bag went missing at the luggage collection section. Someone probably stole the bag and the airport staff told us to speak to Scoot and then Scoot told us to speak to our travel insurance company because they can't help either (pretty much telling us to go away and dont bother with them anymore).

        It was painful to follow up with Scoot customer support department as they simply don't reply your queries/emails/phone calls. It's like a black hole and nothing comes out of it. Next time I will just bring carry on bags.

    • 

      arctan on 07/02/2017 - 16:20

      From Insureandgo PDS -

      What you are not covered for applicable to Sections E1-E5

      18. Any claims in relation to;
          a. unaccompanied luggage (unless your airline carrier has to transfer your luggage to a different carrier or
          flight for reasons other than the luggage being over the allowable weight limit)
          b. luggage sent under any freight agreement or items sent by postal or courier services.
  • 

    niiko on 07/02/2017 - 13:22

    +1

    are you sure it was Travel insurance? :)

    • 

      arctan on 07/02/2017 - 15:14

      +1

      Scoot refused to compensate my missing luggage in Singapore airport and told me to check with my travel insurance company. So basically both parties were telling me tough luck and go away. Scoot has pretty much the worst customer service and they wouldn't even reply my emails or very difficult to reach. Their contact number in Sydney is constantly ringing out. It was a bitter experience hence I am telling everyone to be careful on checked in luggages.

• 

  Frozensage on 07/02/2017 - 13:14

  +3

  Got jetstar to beat by 10%

  • 

    futaris on 07/02/2017 - 13:31

    SYD-SIN or MEL-SIN?

    • 

      illumination on 07/02/2017 - 13:42

      Must be MEL-SIN because SYD-SIN is not operated by Jetstar.

  • 

    [Deactivated] on 07/02/2017 - 13:32

    +1

    Great idea.

    Scoot has the worst ontime performance for any international carrier ex Aus.

    • 

      Frozensage on 07/02/2017 - 14:34

      +1

      I didn't like flying back 1 in the morning… so went with jetstar.

• 

  altomic on 07/02/2017 - 13:17

  +8

  checked in bag is stupidly expensive - $123

  • 

    DiscoJango on 07/02/2017 - 13:43

    same with jetstar, however they charge around $120 each way, so the initial return ticket of $350 turns into around $700 very quickly

    • 

      peterpeterpumpkin on 07/02/2017 - 14:26

      I'm pretty sure with Jetstar for 20kg it's $53 from Melbourne to Singapore and $36 back ($89), but it's still expensive.

      You may have confused it with the plus bundle (which again is cheaper for the leg returning from Singapore).

      • 

        altomic on 07/02/2017 - 15:07

        yeah, last time I book to Japan with Jetstar it was $27 ish for 20kg each way

  • 

    ca6leguy on 07/02/2017 - 13:56

    +2

    Buy another seat and tie the bag on the seat.

    • 

      illumination on 07/02/2017 - 15:03

      But.. another seat is $139!

• 

  Nick4747 on 07/02/2017 - 14:04

  +2

  Bugger, we're flying Scoot to Singapore on Thursday! Second time with them, very impressed on the first journey, roomy seats on brand new planes. Food was not great and being a budget carrier they can nickel and dime you but it still works out cheap and we had no issues.

• 

  Telios on 07/02/2017 - 14:46

  What's the weather like in March?

  Dry-hot or muggy-hot?

  • 

    xrailgun on 07/02/2017 - 15:20

    It's 'muggy-hot' all year round

    • 

      Frozensage on 07/02/2017 - 15:33

      someone told me in july is hottest… but I thot since it's near the equator there's no 4 seasons… it's either wet or dry?

• 

  ufwpd on 07/02/2017 - 18:47

  +1

  And if you're lucky, they'll get Singapore Airlines to charter your flight instead. 😉

• 

  hammmer on 08/02/2017 - 12:42

  Booked the flight in the morning, and waited 24 hours for my confirmation itinerary to arrive, which never did. So I called scoot and gave my booking reference and they said "Payment was declined" so the booking was not successful.

  Apparently there is no notification to tell me that "Payment was declined"?? And after checking my credit card, there is nothing wrong on that end.