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AmEx Explorer Card ($395 P.a. Fee, 100,000 Bonus Gateway MR Points (Not Held AmEx Issued Card past 18m) + $400 Travel Credit

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AmEx Explorer Card ($395 P.a. Fee, 100,000 Bonus Gateway MR Points (Not Held AmEx Issued Card past 18m) + $400 Travel Credit
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The Champagne Mile on 25/08/2016 - 13:40 americanexpress.com (4166 clicks)
Last edited 01/02/2017 - 13:35 by 1 other user

Receive 100,000 Membership Rewards® Bonus Points when you apply online by 30 January 2017, are approved and spend $1,500 on your Card within the first 2 months of Card Membership. Card comes with a $395 annual fee and minimum income requirement of $65,000.

Other key highlights:
* $400 travel credit for American Express Travel (book flights, car hire and hotels online - I've found AMEX competitive when compared to other major online travel booking engines) - (offsets the $395 annual fee)
* The usual suite of insurances are provided, including Smartphone Screen Insurance when you pay for your phone / contract with AMEX (for up to $500 repairs).
* 2 x invites to the AMEX Sydney International lounge
* You'll earn 2 Membership Rewards points per $1 spent on all purchases except government bodies in Australia where you will earn 0.5 points per $1 spend.

Membership Rewards ‘Gateway’ differs from the ‘Ascent’ and ‘Ascent Premium’ programs found on cards like the AMEX Platinum Edge (https://www.ozbargain.com.au/node/261537) and the Platinum Card (https://www.ozbargain.com.au/node/259759), in that the credit card points you earn are converted into airline frequent flyer points at a 4:3 rate, rather than 1:1. 100,000 MR Gateway bonus is equal to 82,500 frequent flyer points that can be transferred to 8 airline partners - Virgin Australia, Cathay Pacific, Emirates, Etihad, Malaysia Airlines, Singapore Airlines and Thai Airways.

Referral Links

Business Explorer Card: random (1)

Referrer: 40,000 Reward Points

Centurion Personal Charge Card: random (7)

Referee gets 200,000 MR points. Referrer gets 150,000 MR points.

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closed Comments

  • Ignite45 on 27/10/2016 - 08:37
    +2

    I can confirm that I recently had the Explorer card credit points to my Ascent premium (Platinum Charge card). I called Amex this Monday to unlink the accounts so my Explorer card is then crediting straight to Gateway account. Spent $1500 straight away because I knew I only had 4 more days till my 2 months was up to get the 100K Gateway points bonus. Glad to say this morning I have 100K in my Gateway account. This was the whole of the last 2 months contemplating if it was worth risking unlinking. In my case - it was.

    • elliebargain on 27/10/2016 - 12:15

      Hi Ignite, Thanks for sharing :D This gives me high hopes (I unlinked my accounts too). I have $100 left to spend so should find out next week! You can fly to Europe on Business Singapore airlines now! That's what I'm planning to do!

    • ronnknee on 03/02/2017 - 22:38

      How could you tell which system you were on?

  • arctan on 27/10/2016 - 16:29

    I heard the referral link can now be generated. I am not sure what bonus is for signing up with referral link as I dont have the card yet.
    Can anyone confirm?

  • The Champagne Mile on 27/10/2016 - 16:31

    Yes, just appears to have gone live - sign up with a referral link nets you 110,000 MR points (and 20,000 for the referrer). Explorer added to the bottom of the referral wiki: https://www.ozbargain.com.au/wiki/american_express_referrals

    I have asked to have the wiki link added to the post.

    • tuvz on 27/10/2016 - 22:37
      +1

      Good find champagne!

      Happy they finally put out a referral link for this card :)

  • Hogg on 03/11/2016 - 19:31

    Can the travel credit be sold on the classifieds like complimentary flights from the Amex platinum edge?

    • The Champagne Mile on 03/11/2016 - 19:39

      The travel credit itself is non-transferable (only accessible from within your account or by calling up AMEX to redeem), but nothing to stop you from purchasing travel on behalf of others if it can be found within the AMEX travel portal.

      • Hogg on 04/11/2016 - 08:03

        Do flights or hotels have to be booked in the cardholder's name?

      • Holysmoke on 29/12/2016 - 15:55

        Anyone tried selling the $400 credit?

  • Cqx1223 on 04/11/2016 - 01:15

    I currently have an AMEX QF Dicovery card, which I have held since last year. Did anyone with a similar situation get the sign up bonus? With the application did you guys give your drivers licence number and did you tick the box that says you had/still hold another Amex card? Cheers

    • The Champagne Mile on 04/11/2016 - 07:30

      Based on feedback from existing / recent AMEX issued card holders in this and other forums, you are likely to be receive the bonus as an existing cardholder. However, as always, YMMV.

      It also doesn't appear to matter whether or not you tick the AMEX card box and provide your license number - AMEX has sophisticated matching systems and will easily identify you as an existing cardholder whatever you do. I ticked the box and was still awarded the bonus points.

      • Cqx1223 on 05/11/2016 - 00:35

        Thanks your advice, so I applied this morning and got approved straight away. Now just a matter of receiving and using the card and see if the points show up. What do the other mean by linking/unlinking the cards? Do I need to do anything with my current card?

        • The Champagne Mile on 05/11/2016 - 07:01
          +1

          The 'linking' issue seems too happen when people who already have an existing AMEX MR Ascent account with another card (a Platinum Edge or Platinum Charge card) find that their Explorer card is linked to the Ascent program instead of the separate Gateway program, and are unable to get the bonus points. This seems to be fixed by calling up AMEX and requesting that the Explorer card be set up under the correct Gateway scheme, then re-spending the $1500 and having the bonus points post.

          As you only have a Discovery card (which posts points direct to Qantas) this scenario hopefuully shouldn't be an issue for you.

        • Cqx1223 on 08/11/2016 - 09:15

          @The Champagne Mile: Thanks for your reply, apologies I was away on the weekend and could not check ozbargain. I will update when I get the points or not, either way.

        • Cqx1223 on 14/11/2016 - 11:48

          @The Champagne Mile: points have turned up in my account! So shall I transfer them to SQ right away? Has AMEX taken the points back from anyone if they find out that you were a member?

        • The Champagne Mile on 14/11/2016 - 12:45

          @Cqx1223: Congrats on receiving the points.

          I'm not aware of any existing AMEX cardholders having had the bonus points confiscated, certainly that hasn't been an issue for me. So whether you transfer them now or later is up to you - would just suggest that you only do so when you have a specific use in mind (rather than just transferring speculatively).

        • ronnknee on 03/02/2017 - 22:34

          @Cqx1223: Btw, do you know how you can tell which program you're on?

        • Hogg on 06/02/2017 - 12:25

          @ronnknee:

          If you have the AmEx app, it shows the program and the point balance on the summary page.

          The app is very convenient if you don't already have it.

        • ronnknee on 06/02/2017 - 14:34
          +1

          @Hogg:

          Ah okay. I found out that you could also click on your Points Balance on your accounts page and it would also tell you the rewards program.

          Thanks!

  • weixiaobao on 07/11/2016 - 22:07

    Hi Guys,
    I have applied this card and noticed being allocated to gate way rewards system. I thought gate way points convert to air points （aisa miles & krisflyer etc）is 1:0.75, but when login amex I noticed the ratio is actually 1:1.
    Is this the case to other one else??? Thanks.

    • ChaseTheSun on 07/11/2016 - 22:13

      I think when u try to use the points, it will revert back to the ratio. If it doesn't, bonus!

  • droodle on 08/11/2016 - 09:02
    +1

    they all say 1-1 :)

    and then you log in and it changes :(

    4 Membership Rewards points = 3 Asia Miles

  • Mortgage Broker on 13/11/2016 - 17:58

    Anyone know if the referrer actually get bonus points / other benefits by referring this card?

    • donbot on 13/11/2016 - 21:50
      +1

      I've made three referrals (brother and his wife, Mrs tizey) and all three lots of 20,000 bonus points came through to me as the referrer. 3rd referral bonus did take over a week from approval to come through, other two were credited in 2 days.

      Mrs tizey already has her 110,000 bonus points (despite holding velocity plat Amex). Bro and his wife will be when they reach spend - no previous amex.

      • Mortgage Broker on 14/11/2016 - 08:10

        Do you need to hold an Explorer card yourself to be able to refer Explorer?

        • donbot on 14/11/2016 - 09:30

          Unsure sorry - I've only ever referred the card I've held.

        • The Champagne Mile on 14/11/2016 - 09:40
          +1

          You need to hold a card within the same points program to be able to refer someone to that stable of cards - so those with a Qantas AMEX Premium should also be able to refer to other cards (e.g. Qantas Ultimate) which collect Qantas points, and people with the Platinum Edge can also refer Platinum Charge (as both use MR Ascent scheme). So for the Explorer card, you should also be able to refer someone to it if you hold the 'Essential' card (this is the other card on the 'gateway' program) and vice versa.

          Just look down at the bottom left of the screen on your AMEX referral link, and it should show up any other cards you can refer people to.

          Having said this, I've never received any referral points for referring a related card, so unsure as to how well this works in practice!

  • kev98 on 14/11/2016 - 17:16

    I asked earlier in thread but I think it got buried. Just wanted clarification on points and using them for gift cards. At the moment with Plat Edge it costs 13,500 points for a $100 gift card. Would it also cost 13,500 on explorer card? Thanks

  • Hogg on 14/11/2016 - 17:42

    Approved for the card. Now to wait patiently by the mailbox.

    Thanks Champagne Mile for making us all aware of the deal.

    • Holysmoke on 12/12/2016 - 15:13

      How long did it take to come through?

      • Hogg on 12/12/2016 - 23:52

        The case came super quick. I can't recall exactly but it was 5 business days max. My memory is saying 4 days.

  • [Deactivated] on 14/11/2016 - 23:51

    I held an AMEX Velocity, and cancelled it a few months ago.
    I wouldn't be allowed this deal?

    Can the credit be used to book international flights? Points always sound appealing, but I have 300k and never use them lol.

    • donbot on 15/11/2016 - 05:32

      If that's the only wmex you held, you would be pretty safe to get the bonus points. I recently (two weeks ago) referred Mrs tizey who still holds amex velocity, and she got the 110k bonus points on the explorer. From all reports, as long as you don't already have a Membership Rewards Gateway account (eg. From another amex card), then you'll get the points. Velocity platinum has a velocity earning account, so you'd be safe in that regard.

      Credit can be used to book international flights - you just have to book it with amex travel. I used none for international flights within Europe (Switzerland to Italy) no issue.

      • [Deactivated] on 15/11/2016 - 11:19

        Yeah, It's just a huge out-lay annual fee.

        I travel overseas every year, but not so much interstate. I just got the ANZ card, so combined with this I'm going to have to find time for 2 interstate trips. I normally head to Bali, Europe or LA. Flights are cheap these days direct from Adelaide too, which makes it less valuable to have Amex credit.

        • donbot on 15/11/2016 - 11:47

          Sorry - typo in my reply above. You can use the $400 credit for international flights no problem - i used mine for an International flight from Switzerland to Italy without problem (for me, Mrs Tizey & Inlaws), so can be for others and not just yourself.

          With 300K in points + Explorer 110K, you'd be able to get pretty much anywhere internationally at the pointy end of the plane return. Who are the 300K with?

        • [Deactivated] on 15/11/2016 - 14:25

          @tizey:

          Velocity.

          I was going to start building up Qantas points, but havent seen many good deals regarding QFF points.

        • donbot on 15/11/2016 - 15:43
          +1

          @lyork:

          Can do a lot with that bank of points - 300k VFF turns into 222k KF Miles (Singapore Airlines), which with 75k KF Miles from the Explorer, is almost 2 returns trips to Europe flying business class + taxes.

          Would be similar to/from LA with Velocity, or SFO with Singapore Air.

        • [Deactivated] on 15/11/2016 - 16:50

          @tizey:

          I have no idea how to use points and book flights.
          I was planning to head to Europe next year, and I would love to go business class.

          I shot you a PM.

          Actually, I currently have 300k. If ANZ gives me 60k that's 360k and if I sign up to the Explorer card that would be 450k or whatever.

          Lol.

          :D

  • nlin1 on 15/11/2016 - 15:53

    I have a DJ amex card. Am I able to get the bonus points if i apply?

    • [Deactivated] on 15/11/2016 - 16:51

      Hey mate

      It's not 100%, but others have received the points.

      Read through the comments above, you'll see some already have Amex issues cards and still got the bonus points.

      • starburstyellow on 16/11/2016 - 15:30

        A DJ Amex is not an Amex issued card. You will 100% get the bonus, once you have got the minimum spent.

        • kev98 on 16/11/2016 - 22:04
          +1

          DJ Amex cards are issued directly by Amex

          Credit provided by American Express Australia Limited (ABN 92 108 952 085). Australian Credit License No. 291313. ® Registered Trademark of American Express Company. Subject to American Express lending criteria.

        • starburstyellow on 16/11/2016 - 23:57

          @kev98: Thanks Kev98 for the pointer. I dont have the card but never assumed to check.

          But like what Lyork said, some people have current Amex's and still get the points.

        • nlin1 on 02/12/2016 - 13:00
          +2

          @starburstyellow:

          Just a update: I applied last week, got the bonus points this week. so can confirm you still get the points even you have a DJ amex card.

        • starburstyellow on 02/12/2016 - 15:35

          @nlin1: thanks for letting me know. I too got the bonus points, having had the Qantas amex card already.

        • rogsamsy on 25/12/2016 - 21:04

          @nlin1: Did you tick the 'I have another American Express card' box?

        • nlin1 on 31/12/2016 - 13:48

          @rogsamsy: I didn't

  • uder on 17/11/2016 - 14:29

    So an extra 10k points if you apply via a referral link. Why wouldn't you?

    • The Champagne Mile on 17/11/2016 - 15:09
      +1

      Absolutely. But per the OzBargain referral guidelines, the deal has to stand on it's own / you can't advertise the referral offer as the main deal. Hence, the 'main' offer needs to be the 100,000 points, with the 110,000 bonus offer mentioned as an aside.

      • Hogg on 20/11/2016 - 13:57

        When does one receive the extra 10K points? Is it at the same time as the 100K welcome bonus?

  • droodle on 17/11/2016 - 14:31

    can people offer their referral links here ? or any other place on the site like the ING codes ?

  • brainactive on 26/11/2016 - 21:25

    If I cancel my platinum edge, does that increase my chance of receiving the bonus points? I've noticed the 12 month rule has changed to 18 months, has this affected the chance of receiving bonus points for those with more than one amex card?

    • donbot on 26/11/2016 - 22:12
      +1

      Reports from those with the platinum edge is that they get the bonus points if a new Ascent Gateway Membership Rewards account is opened (which it should be for the explorer card).

      What some users with platinum edge are reporting, is the explorer links to their platinum edge program, which is Ascent Membership Rewards. These users have reported that once they call amex to unlink the reward programs (which results in an Ascent Gateway Membership Rewards account being opened), they get the explorer bonus once min spend is reached.

      So in short - yes, platinum edge users are getting the points :)

      • brainactive on 27/11/2016 - 08:36

        The reason I'm worried about keeping both cards is that I don't think what you said in your 2nd paragraph is necessarily true. An example is the user "Phuiie" in this thread. If you follow through his posts (on the previous page), he did exactly as you said, but did not end up getting the bonus points (as per one of his later posts). On the other hand, "elliebargain" did the same thing and ended up getting the bonus points. So it seems like a mixed bag.

        Before I jump straight to applying, I just want to be reasonably sure that I'm going to actually get the points. So I'm thinking that maybe cancelling my platinum edge card might remove me from the Ascent program entirely (and therefore when I apply for the Explorer, there would be no Ascent program to link to, so it will go straight to the Gateway program). Does this sound right and do you know anyone who has done this?

        • donbot on 27/11/2016 - 08:49

          Hrm, interesting. It seems a hit or miss with the plat edge a bit… I guess I'd read that it always works when unlinking from Ascent.

          What your saying in theory should work - if you have no Ascent program, it should default and open you a Gateway program - I can't see why it wouldn't.

        • The Champagne Mile on 27/11/2016 - 08:52

          Hi brainactive

          You might want to read through the Australian Frequent Flyer forum on the Explorer card as there are loads of testimonials from people all holding different combinations of cards reporting on what happened with bonus points: http://www.australianfrequentflyer.com.au/community/current-…

          But at the end of the day, unfortunately, there are never any guarantees with this and YMMV. Most of us have received the bonus points, but AMEX terms and conditions do state that you are ineligible to receive the bonus points if you're a current direct-issued card holder, or have cancelled in the past 18 months.

      • brainactive on 09/12/2016 - 09:15

        Ok just cancelled my Platinum Edge card (along with the Ascent program). When I login to my Amex app account, it says "card is cancelled", still shows a picture of the card and the Ascent points section is gone.

        Before I go ahead and apply for the Explorer via referral, just wanted to ask whether it is necessary to create a new Amex account (with a new email) when applying, for those who have got the bonus points or whether they just stuck with their old account details.

        • donbot on 09/12/2016 - 09:54

          I've always created a new login ID but used the same email address.

          I dont think its necessary, but I feel this is safest that it doesnt get confused with any other program that is linked to that login ID.

        • The Champagne Mile on 09/12/2016 - 12:09

          I linked my Explorer to my Platinum Edge online account and didn't have any issues (then, once I cancelled the Edge, the 'ascent' programme disappeared from view in my MR online portal. But given that others with the same scenario have had some issues, agree with Tizey that it might be best to open a new online account.

  • John Stone on 28/11/2016 - 22:23
    +1

    To whoever used my referral link in the wiki here.
    https://www.ozbargain.com.au/wiki/american_express_referrals

    Thank you so much! Always a nice surprise to log in to your account and see your bonus points!

  • Hogg on 29/11/2016 - 17:37

    Any ideas on what I can do to spend $1500?

    At my current spending rate, I'm not going to make it the threshold.

    The reason that I'm struglling is either the Platnium Edge is the better card to use (groceries, petrol), or the shop doesn't take Amex.

    • The Champagne Mile on 29/11/2016 - 18:37
      +1

      Curious as to why you wouldn't temporarily spend on groceries / petrol with the Explorer to get you closer to the qualifying spend (surely 110,000 points is worth more than a month or two of an extra point per dollar with the Edge)? Otherwise, without knowing your individual circumstances, you could maybe pre-pay some bills, rates, private health insurance etc

      EDIT: with bills, remember that you can link the Explorer to paypal and pay where Aus Post Billpay is on offer

      • Hogg on 29/11/2016 - 21:23

        Maybe I should actually do the math but my gut feeling is that altering my habits with grocery shopping would actually mean that I gain less value out of the bonus points. Losing out on potentially 100% or 33% more points feels like it's wrong.

        My groceries are actually all done at Aldi who don't accept Amex. I should have written that in my original post. My groceries and petrol spend is still short. Downside of being an Ozbargainer I guess.

        In retrospect, me falling short is more due to not spending very much normally, and shops don't accept Amex. My biggest spends seem to be on health-related goods or services. The doctors I go to and Chemist Warehouse don't accept Amex.

        I think your pre-paying bills and the Aus Post Billpay will be my most realistic road to acheiving the bonus points.

        Thank you so much for that tip!

    • tunzafun001 on 02/12/2016 - 10:27
      +1

      Hi mate, I grabbed $500 wish gift cards through cashrewards.com and $500 Coles/ myer cards through myers Amex offer. Both gave a 5%+ discount and Coles/ myer has an Amex statement credit. Lastly all purchases earn points themselves. Over Xmas / new years I'll spend it.

      • Hogg on 02/12/2016 - 14:05

        That's a really good idea. Especially with the Amex offers. I'm going to use it on the Westfield XS card and see if I need to spend more closer to the cut-off day. It will likely be some eWish cards.

        PS loving the Amex. I love how I've gotten statement credits without altering my behavior. I get a nice email surprise after leaving he store.

  • uder on 30/11/2016 - 10:50

    Got my card early last week. Still haven't got my travel credit. How long usually?

    • donbot on 02/12/2016 - 11:33

      I think its normally in your first statement - when the annual fee is charged.

  • HenryNoMove on 02/12/2016 - 15:05

    Has anyone tried the offer with Essential card, or had Essential within past 18 months? Essential cards is also Gateway rewards program. Would be keen to know.

  • boonjin on 06/12/2016 - 17:12
    +2

    Hi all,
    I too want to share my experience with my Explorer and having a Plat Edge at the same time.
    When my explorer card came, it got linked into my Accent program on my Plat Edge. I didn't separate it until the last minute where my spending was about $1200. Called Amex and they unlinked it into it's own program without any problems.
    Continued spending 300 + but still no bonus points - thought I missed the boat and didn't cancel the card yet.
    Continued spending with the card, and maybe I went another $1500 after I unlinked the card, and voila! the bonus 100 000 points came in!
    I'm a happy camper now. :)

    • Hogg on 06/12/2016 - 19:59
      +1

      THanks for sharing the helpful info in case anyone else is in the same situation. :)

  • Hogg on 12/12/2016 - 14:36

    Spent the $1500 and got the 110K bonus points the next day! Loving the Amex service.

  • samp e on 14/12/2016 - 09:53
    +2

    Hi guys,
    Also Plat Edge Card Holder, called the Amex when I activated the card to change the Explorer to Gateway Rewards. Just spent $1,500 and received the bonus points!

  • knowwhat on 18/12/2016 - 22:30

    Has anyone used the Amextravel credit during the boxing day? Do they offer any boxing day sale- for example if qantas goes on sale on the boxing day, would it be reflected in the amextravel as well?
    Thanks for sharing your experience

    • The Champagne Mile on 18/12/2016 - 22:34
      +3

      I bought Qantas fares from AMEX travel when they were cheaper due to a Qantas sale - and the cheaper prices were also available on AMEX (i.e. buying through AMEX was exact same price as Qantas website). Hope that helps.

  • macmine on 19/12/2016 - 11:28

    Hi all,

    What type of page did you see after completing the application online? was there any follow-up email or call after that?

    • donbot on 19/12/2016 - 11:49
      +1

      Never received a follow up call or email - usually just 'approved' at the end of the application, then radio silence until the card shows up.

  • brainactive on 21/12/2016 - 22:48

    Just activated my explorer card. However, when i log in to the app, i do not get a line for "Gateway MR" points. This is quite concerning - is this normal? Do I have to sign up separately for the Gateway program somewhere?

    • donbot on 25/12/2016 - 18:00

      Shouldn't have to, no. Have you logged in on a computer? I find the app isn't always the clearest - on a full website browser (eg. Non-mobile), it should be clear.

      • brainactive on 25/12/2016 - 18:04

        Yep tried on computer, same thing. Called up Amex and they linked me to the gateway MR program, which now shows up on the app. Fingers crossed for the bonus points!

        • donbot on 25/12/2016 - 18:45

          Nice. You should be good to go now with the bonus points!

  • Jared17 on 28/12/2016 - 19:38

    Does anyone have the essential card and applied for the explorer and still got the bonus? Thinking of applying for this for the bonus but not sure if I should cancel my essential card as there is no guarantee I would get the bonus for the explorer

    • Holysmoke on 29/12/2016 - 15:51

      See comments above.

      • Jared17 on 29/12/2016 - 18:07

        I have the essential card not the play edge though

  • KupoHo on 03/01/2017 - 16:11

    If anyone applied for this and didn't get instant approval, how long was it before you heard back regarding the outcome? Were u required to complete any additional steps like getting your ID cited (like you are often required when you apply for other credit cards?). Also was contact by email, SMS or a phone call? Tia :)

    • The Champagne Mile on 04/01/2017 - 10:09

      My application was delayed as I needed to close down another card - but was completed quickly once I did so (then received SMS stating approved).

      If you have an existing AMEX card it's unlikely that you'll need to provide proof of income. If you don't, you may be asked to provide proof of it, but AMEX don't usually ask you to provide ID (cards just get posted in mail).

      If you are concerned at all, suggest you just give AMEX a call to check progress of your application.

      • KupoHo on 04/01/2017 - 21:24

        Thanks for the response. They contacted me and all sorted now. Just gotta wait and hope more awesome credit offers come through when I get it!!! :)

    • Hogg on 04/01/2017 - 20:26

      Mate I replied to your other thread. My partner was contact via all 3 methods for ID check. I wasn't.

  • powerhammer on 04/01/2017 - 09:43
    +1

    For those who have unlinked from Ascent to Gateway, is it possible to link the card back to Ascent once the points have cleared for the better points conversion rate?

    • The Champagne Mile on 04/01/2017 - 10:07
      +1

      Yes :) Just be prepared to play call centre roulette until you get someone willing to do it (it's a mixed bag).

      • nightelves on 04/01/2017 - 10:25

        Yes you can quite a few people in AFF have done it.

        • elliebargain on 09/01/2017 - 16:26

          Trying to find the AFF thread - is there a risk of losing some of your points if they link you to Ascent? I'm scared of getting caught out although I've already used my bonus points to buy flights, I have another 20K points in there now that I don't want to lose. thanks for the advice. I will call after hours and try to ask an American. Thanks :D

        • nightelves on 09/01/2017 - 16:30
          +1

          @elliebargain:

          Sorry the AFF is the Australian Frequent Flyer Forum which is separate from Ozbargain and they mainly deals will Frequent flyer miles. you should be able to find them in google but as far as I know when you change programs the points transfer over and yes it does depend on who you speak to as some CS are more knowledgeable than others.

        • elliebargain on 09/01/2017 - 16:37

          @nightelves: Thank you! I've found the thread and I guess I can always ask the person I speak to at AMEX to double check. Cheers :)

    • brainactive on 04/01/2017 - 20:46
      +2

      Based on past testimonials, the rule of thumb is, anyone with an American accent is much more likely to be able to do it for you. You increase your chances of getting someone with an American accent by calling after hours.

  • elliebargain on 09/01/2017 - 11:59
    +3

    Thank you so much to whoever used my referral link :D Really brightened my first day back at work to get that nice surprise this morning!

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