There's never been WiFi like it. The Nighthawk X6 AC3200 Router with breakthrough Tri-Band WiFi technology was built to connect to each and every device in your home—automatically and simultaneously
- Tri-Band WiFi delivers more WiFi for more devices
- Smart-Connect designates slower and faster devices to separate WiFi bands
- For Very large homes
Stock levels thanks to lyl
Dick Smith might not be (as they no longer exist) but Dick Smith under Administration do and FH are legally obligated to
Well they aren't.
Do you have a source for that?
I am not going to bother linking the Corporations Act etc.
Here is the open letter from the receivers
“And you can rest easy in the knowledge that all consumer guarantees for products purchased during the receivership will be honoured, no matter what happens to our business.”
@Brouw3r: interesting… when was that?
Also, as @Olokun said, they are legally obliged to honour warranties.
@Brouw3r: As I understand it, if you bought from DSE pre receivership you don't have any warranty through the store, but if you purchased post receivership from the new DSE, you do.
@Peace Maker: I can't comment on pre-receivership warraranty honouring via DSE, but that wouldn't prevent you from being protected by the equipment manufacturers warranty - just you'd need to contact them via their warranty support instead of just returning the product to DSE and getting them to do it.
How can I get returns if they decide to close down tomorrow?
You can't, will need to utilise manufacturer's warranty after that.
Which means what?
It's always faster just going to the manufacturer directly than taking it back to the store, it just adds another layer of paperwork to the process which just makes it slower.
source: retail worker.
The retailer might not like it, but they're required by ACL to handle refund/replace process.
Some manufacturers have streamlined a returns process (eg. Western Digital and Dell) however most will dick you around. Perhaps even exchanging for a refurbished or old model.
Always go back to retailer.
means you get "dicked", by the administrators
@AlexF: Indeed. But if the retailer isn't an option, and the manufacturer is giving you the run-around, and the item is within the manufacturers warranty (or reasonable period as per ACL), be vocal, complain, and threaten to go to fair trading / ACCC to get satisfaction. That should liven them up!
Absolutely, I'm not disputing that the retailer has some responsibility to accept warranty claims, just from first hand experience people who bring us items to claim under warranty usually takes a few days longer than if they were to just go to the manufacturer direct. If we get a product that has to be sent for repair or some such, it will go to the end of the queue for the one team member to follow up, which is usually at least a few days by the time they get to it.
yes ….. send back to manufacture and get an RMA number much quicker …. only thing I take back to retailer is bunnings stuff …… big and heavy …… and they swap with replacement if they have one.
the retailer only calls manufacture anyway ….. so now you are dealing with 2nd hand information ….. and you are more likely to negotiate a replacement then the retailer ….. and you can call the manufacture as often as you like and see how the RMA is tracking, retailer …… I will call them ….I'm on hold ….. they are waiting on parts …….
Just contact Netgear directly if you have any problems. It'll probably be faster than going through another party anyway.
As someone who went through a warranty claim recently, anything purchased before the receivership is all warranted via the manufacturer. Anything after is all handled in store. If you're being told anything different demand to speak to the manager.
Don't confuse Manufacturers Warranty with Statutory Warranty.
The Retail Seller (Liquidator) would handle Statutory Warranty as that is implied by the relevant Sale of Goods Acts. but the item will still have full normal Manufacturers Warranty as per the booklet it comes with.
Except for early failures, going back via the store adds a layer of incompetency you really don't want.
Just price matched with officeworks melb
Nice!
Beat me to it haha:
Stores showing up with stock:
NSW: Marrickville, Mcarthur Square, Narellan, Blacktown Westpoint, Glendale, Bathurst, Goulburn, Toormina Gardens, Lismore, Ballina
Vic: Epping, Pakenham, Rosebud, Chadstone, Northland
Qld: pacific Fair, Runaway bay, Kippa Ring, Kuwana, Gympie, Gladstone
WA: Baldivis, Rockingham City, Fremantle, Riverton, Morley, Karrinyup, Morley Galleria, Midland Gate, Whitford City, Karrinyup
SA: Norwood, Churchhill
NT: Darwin Mitchell Centre
good team work right there.
haha, just missed out! but seems like you did more homework, thanks for reposting the locations that you already searched for.
Lol seems like dick is getting no love here, happy valentines day!
just get one from officeworks with pricematch policy.
If someone can confirm this works, I might go pick one up tomorrow and return my Archer D7 :O
EDIT: Looks like there are complaints about the 2.4ghz range on this one as well, I guess there's no point :P
Officeworks Tech team member here…We're under instructions not to match Dick Smith while they remain under administration.
Wow, Dick Smith is still a thing?
Anyone know much about these things? Would I see much improvement in speed if I were to buy this? This is what I'm currently using with Telstra Cable :-
http://www.msy.com.au/saonline/peripherals/5170-netgear-r630…
Speed - http://www.speedtest.net/my-result/5082099501
Is it possible to get anywhere near the 100Mbps I get with it wired?
I'm with Telstra Cable too and have the R8000: http://www.speedtest.net/my-result/5082108888
It ranges between 85-115mb/s, I use it wirelessly though but the router is 1m away. My old D-Link was consistently 100mb/s+ but the range wasn't as good as this one.
I'm on FTTP NBN 100/40. Sits in the garage but I can get 90/30Mbps in the lounge area. Just depends on your wireless devices too, tested using iPhone 6S Plus. I
you can't beat wired …… wired is full duplex and minimal protocol overhead compared to wireless. Also PC NIC cards for these speeds are expensive and hard to get drivers for Windows 10.
These ultra fast speeds depend on aggregating both the 5ghz and 2.4ghz which few devices do, some will do one or the other can drain mobile devices.
too many people get caught up with clocking speed, not through put when it comes to connectivity.
A lot of factors affect it.
Distance, walls, etc. The main thing to look at is the capabilities of the device you are connecting to wifi with.
If your phone/laptop only connects via 802.11g, you might as well stick with what you got. But if your device can connect to 802.11ac networks your laughing. Even better if it's tri-band (i.e can use all three wifi channels at one).
Good router. I get up to 40MBps over WiFi.
Does this router have VOip capabilities? (iinet)
Is this thing really amazing or something? I've noticed this come up on ozbargain a few times (or some other similar looking, spiky router) and always just think "meh, my router is still working".
No matter how good your router is, if your modem is limited to a particular speed then your router won't help improve it? The benefits I can think of are larger range, less interference, more customisation options, and higher potential speed.
Can anyone share some insight?
Some people have fast cable or NBN connections which would require fast wifi to take advantage of.
Fast wifi will also benefit people who backup their desktop or laptop over wifi to their NAS or other computer, or people who store data on their NAS because the SSD on their laptop isn't large enough.
Stability, speed, latency, throughput, higher levels of customization through custom firmware, local wlan traffic, higher, higher level of integration for vpn services number of client connections, deeper caching of dns……It goes on.
We have 14 wireless clients at home, just upgraded to the r7000 from a cheap bundled router. I retired a very good linksys router when we moved to a different home downgrading from Bigpond cable to internode ADSL 2.
Should you upgrade your router needlessly every 12 months… No I don't see the value..
Network can be used for more than just internet. A fast and robust router like this helps a great deal when streaming HD content over WiFi.
Of course, but will it make much of a difference if I have 3 rooms or 2 floors to get that signal through. I wouldn't just recommend anything when each persons requirements are unique
the MIMO doesn't "punch through walls" better ……….. the systems depend on better error correction and being able to better process signals bounced off walls.
unfortunately we are stuck with 2 frequencies 2.4G and 5G and set max power limits and there are physical limits to how they penetrate walls. All these systems can do is better error correction, compression and aggregate bands.
I have this router and use the QOS feature (Quality of Service). I limit the bandwidth of my fiance's devices as well as YouTube traffic so that my Xbox gaming is not impacted.
Even old wireless-N routers have the QOS feature.
+1 for throttling the Mrs.
Australia says no.
say, what if she hacked your admin access?
It's good. But whether it is worth it or not really depends on whether your connection between the router and your devices is a bottleneck. for 95% of us it wouldn't make a lot of difference.
While I tend to use and recommend Draytek or Billion routers for their all-round performance and reliability, if it's cleverness you're after I'd be keeping a close eye on Synology. This is their first router and while it's early days yet they're already pretty remarkable. https://www.synology.com/en-uk/products/RT1900ac
We use Draytek at work on hundreds of sites and they simply work well. End of story. I use Billion at home and their product support is top notch.
Of course, if wireless is the only bottleneck, you can buy commercial grade wireless equipment for less than this router. Just look at Unifi or Xirrus.
So, yeah, this is a good router - but there are a lot of other lesser-known options out there that are far better bang for your buck … you just won't see them in Harvey Norman or Dick Smith.
I upgraded to a R7000 recently. My connection to my Raspberry Pi 2 running Openelec suddenly became rock-solid. I had used two routers previously (not at the same time!) and got regular dropouts and rebuffering. This was my first AC router and I already had an AC dongle for the Pi, so maybe it's not surprising. Not saying that everyone will see a difference, but I certainly did.
I'm thinking you'd need a very big house and lots of connected devices before you'd get this over the R7000 though. It looks freaking huge for a start.
IF you bought this and IF you stumped up the extra money ($55 or $60) for an Ext. Warranty (Mucho dinero)…
Sub $400 Product Replacement: If the product costs less than $400 and suffers an electrical or mechanical fault covered by the Dick Smith Extended Warranty within the period of cover, we will simply replace it with a new one or give you a gift card.
No Lemon Guarantee: If your item has been repaired three times and it fails for a fourth time, we'll replace it with an equivalent product or a gift card.
Fair Wear and Tear: Even if the covered item has suffered from fair wear and tear, we will still repair it, replace it or provide you with a gift card.
A DSE Gift Card?
Thanks, but no thanks.
What happens if (or when) The Warranty Group Australasia Pty Ltd go broke?
Probably be an unsecured creditor…
Price matching at OW is safer.
Good lord, OW have this thing listed for $460. o.o
Do they more than halve their price for a price match?
Needs manager approval, but yes.
I always find that if you call them up, all you have to do is tell them where to find the link, they'll look at the webpage straight away and you can arrange payment over the phone and collect it at the store you want.
I hate dealing with price matching in store at OW because they'll screw you over and find any reason not to give it to you.
Save yourself any arguments/disappointments and do it over the phone, it's quick and easy.
Yup, done it in-store with my current router - Netgear WNDR 3800. OW price was circa $270, got price beat with MSY and bought for circa $110. This was during Netgear $50 cash back as well.
Now to my query…will I see a lot of difference if I upgrade to this? Roughly 7 devices in house. 1 wired and others on WiFi. Am on NBN FTTP.
Do any of your devices use wireless AC? Can be a newer iPhone LG g4 ipad nexus 6 or newer laptop?
That is the main difference I see with this. Faster wireless with compatible devices. But for $200, why bother?
Honestly, the way wireless technology is moving, there really isn't too much of a reason until you start seeing bottle necking. We've only started seeing Wireless AC routers enter the market in the last 2 years and now we have another wireless standard on it's way already.
I often need to reset my router as my wifi loses internet connectivity or drops out (still connected but internet is really slow / drops out completely)… not sure if this is a problem with the provider or a router issue? I'm with TPG, SE Melbourne
Anyone else experienced this?
I have, and after TPG stuffed me around I had to get the ombudsman involved. I got released from my contract and went to Telstra. Never looked back.
You just did.
Touché
The difference between a good router and a crummy router isn't just how often it falls over. It's how effective it is at telling you why it fell over.
I have the same issues but I am always told by my ISP the router is the issue….
Wait a minute…
Why is the stated DSE product standard Warranty: 1 year on this product?
http://www.netgear.com.au/home/products/networking/wifi-rout… states:
This product is backed by a NETGEAR limited 2-year Hardware
Does it matter when they probably won't be around for the full year? It probably reflects the fact that the retailer must honour a 1 year warranty by law, and that is all that Dick Smith will do under receivership - the minimum to honour their obligations. However Netgear offers a 2 year warranty. 2nd year (or as soon as DSE shuts it's doors, whichever comes first) you go back to Netgear if something goes wrong.
Huh, do you mean Financial Year or Calendar Year? lol
If I can get a price match elsewhere, I'll go for it.
I would expect this is stock ordered pre-collapse.
As I understand it for new electronics it's a mandatory 1 year from date of purchase. When they went into receivership those obligations were put on hold. But if they enter into new contracts after they go into receivership they have to honour them. Netgear is offering 2 years from date of purchase and if that is what you're told when you purchase they have to honour that too.
As I understand it for new electronics it's a mandatory 1 year from date of purchase.
No, ACL doesn't specify specific duration.
Thank you. I looked into it and I stand corrected. I wonder if it's changed or if I was just misinformed.
However if you were told the goods had a certain duration of warranty I don't think the retailer or manufacturer can refuse to honour it. But a business that has been dissovled won't accountable for anything. You'd be better off dealing with Netgear in this case.
often 2nd year is if you register …. then they have your mail address so they can send out offers …… part of their marketing model.
Because human error
edit: you guys are overthinking this way too much. It's seriously just because an employee entered an incorrect value for the warranty period.
Probably the same guy who did the DSE Prospectus. lol
hahahaha
Excellent price.
If warranty was needed, I'd expect to deal direct with OEM, anyway.
May I ask will this router be over-performing for an ADSL2+ network? Or even the currently fastest NBN network (100/40Mbps)?
Thanks
Yes
so its no good for ADSL2+ ?
Thing is this is only a router. I assume you are looking for router/modem combo since you are on ADSL
The broadband technology you have makes do difference as it's only a router. You'll still need a modem.
Yes, definitely an overkill. AC is only an advantage for fast transfers between devices on your network. Besides, you need to have other wireless-AC compatible devices, such as a computer / phone / tablet etc.
AC is only an advantage for fast transfers between devices on your network. Besides, you need to have other wireless-AC compatible devices, such as a computer / phone / tablet etc.
I've skimmed through the article but from what I can see, the improvements are in network transfer speeds, not broadband speeds, which is what the question was about.
not if you are already getting all 600mbits on the wireless N 2.4ggz bands …..
AC doesn't improve performance, it allows you to aggregate 2.4G and 5G if the devices supports it.
I have AC, doesn't work better than my old N with 3 bands (450mbits), except it cost an extra $200.
2.4G can suffer from interference e.g microwaves ovens so the 5G overcomes that if the device supports 5ghz.
Im using this router. Its awesome. I have NBN connection 100mbps unlimited and this X6 is blazing fast. Connects different gadgets at the same time and same speed.
hey jus to confirm this is not a modem router is it? You still need a modem to connect through your ADSL connection ?
He or she is using NBN which is fibre, so no need for an ADSL connection that requires a modem.
So, yes, this is a router only so you will have to bridge it with a modem if you were to use it for an ADSL connection.
Is anyone currently using this for Netflix/HBO/Hulu. I want to purchase but I'm just concerned I'll lose access. TIA
None left for 3131 collect or delivery :(
Edit: got one pickup from rosebud :)
Sounds very risky. If the store only has one or 2 and someone goes in the store the moment they open there is always the chance they will purchase the store stock even before stock is allocated to any click and collect order. Not sure in the present climate how easy it is getting a refund in this sort of situation. If I were you I'd get to the store when they open at 10am to avoid disappointment.
Yeah not going to happen, not going in the morning just for it. have done PayPal disputes with DS last week and they sided with me
What happened that caused you to raise a dispute? :\ A bit concerned shopping with DS atm..
That's ok then. Paypal and credit card will both be on your side. I have only ever raised one paypal dispute against DS and they never even bothered to reply to the dispute.
@kirynflare: click and collected while there was stock but obviously they didn't pick it off the shelf in time and someone bought it. Didn't reply to emails so disputed it
Will this work with TPG FTTB services?
I wouldn't buy anything from Dick Smith, they're not honoring warranty returns.