Breville BEM820 The Scraper Mixer Pro $189 (Was $339) for Newsletter Subscribers @ JB Hi-Fi

1250

Go to Deal

easternculture on 04/12/2015 - 10:41 jbhifi.com.au (3111 clicks)
Last edited 04/12/2015 - 12:58 by 1 other user

92263179225

$150 off Listed price @ Jb Hifi for newsletter subscribers

Posted on ozbargain previously for $339

Bonus Ice cream Bowl and Gingerbread House Mould worth $144 via redemption

Included Accessories: Extra wide attachments included: scraper beater, standard flat beater, dough hook, wire whisk, splash guard, spatula and the patented scraper whisk for the small bowl

Currently

The ultimate mixer for baking enthusiasts.

There are many tricks to baking scrumptious cakes, meringues, biscuits, breads and pastries, but one of the most important is accurate mixing. Under-mix and your cake is lumpy, over-mix and your cake won't rise properly. The solution is the Breville Scraper Mixer Twin™ with its innovative Scraper Beater and Scraper Whisk, plus two bowls to accommodate all baking recipes.

Instant deals: A coupon should be in your email inbox if you have signed up to instant deals. If you aren't already signed up, join via that link. If you don't receive a coupon after sign up (can be instant, can take some hours), you may like to request one in the comments from OzBargainers who aren't using them (make sure your PM is on).

Electrical & Electronics Breville Stand Mixer

4 Dec 2015 1:36pm

Related Stores

JB Hi-Fi

closed Comments

- Gavman on 04/12/2015 - 16:50
  
  +2
  
  why is it a BS deal. Doesn't seem fudged up if they designed a targeted coupon and send it to people. Seems like a stock clearing exercise and sour grapes for you cos u missed out on a fantastic opportunity.
  
  It also say in Yellow on the e-mail - HURRY WHILE STOCKS LAST! and in fine print Offer while stocks last. This supersedes the offer expiry date. Next time take it more seriously especially on a very good DEAL!
  - lith on 04/12/2015 - 17:26
    
    Staff confirmed (info from head office) that the email with coupon was not supposed to be sent out.
    - Gavman on 04/12/2015 - 17:45
      
      Hence the emphasis on HURRY!
    - BexForHeadache on 04/12/2015 - 19:13
      
      -3
      
      @Gavman:
      Hence I'm right and Head Office fudged it…Nice try.
    - Gavman on 04/12/2015 - 21:11
      
      -1
      
      Even if it's true how is it a bs deal? Everyone got a really good item for dirt cheap price which they'll honor. Those who snoozed lost out
lith on 04/12/2015 - 16:22

+2

Partner just went in-store to try and buy one, had one or two left. Salesman was helpful and went to put the sale through but the computer wouldn't allow it to be done (or something along those lines). Said that the item has been completely removed from the system by head office.

Edit: Got a call from the salesmen that was looking into why it was removed. So apparently the email with the coupon was never intended to go out.

Grats to those who got it ;)
flylin on 04/12/2015 - 16:30

Picked up mine from Glen, Vic . didnt get the extra accessories. Allegedly no stock in anywhere close by….

Not too sure what to do next. Will contact breville
- Gavman on 04/12/2015 - 16:45
  
  Let us know how it goes. Interested to redeem as well when mine gets delivered.
  - Hedgehog girl on 05/12/2015 - 13:20
    
    Girl at JB asked for our number and said they would give us a call when the stock with icecream bowl and christmas mould would arrive. Hope she wasn't lying :)
Hoju on 04/12/2015 - 17:00

Has anyone had orders cancelled or are those that got an order in at least getting their mixer, if not the extra breville bonus products?
luztra on 04/12/2015 - 17:04

I ordered a click and collect from Rockingham (WA) within minutes of receiving my email this morning. Rang twice to try and make sure order would be processed but was never able to speak with the person who processes the orders. Anyway, two hours ago for a call saying they cannot process order and no stock left Australia wide. 😠
- [Deactivated] on 04/12/2015 - 17:13
  
  What is your order showing as under your JB HiFi account? Cancelled or still processing?
  - luztra on 04/12/2015 - 19:35
    
    I have just checked and it shows as processing still.
    - [Deactivated] on 04/12/2015 - 19:39
      
      I also ordered from Rockingham and have been contacted to let me know they are waiting on a new shipment with no ETA yet. Girl I've been speaking with has been good but I've still got in the back of my mind we'll be going without…
    - luztra on 04/12/2015 - 19:40
      
      @kevsta89: Yeah, I think that also. Next time I will just go straight to the store or order for delivery.
    - [Deactivated] on 04/12/2015 - 19:42
      
      +2
      
      @luztra:
      Yes wishing I just got it shipped ATM. Annoying when you know you ordered first thing and others have just strolled in hours later and grabbed the stock before they've allocated to the online orders for the day.
blacklion on 04/12/2015 - 17:12

grab one this morning at Rockingham(WA) with no issue, the sales lady grab one for her self as well, never knew about the
promotion free gift, went back to the store and the manager told me they never know about the promotion , mention them its says on the Breville website. left without the free gift.
anyone know if we can claim thru Breville.
jimmej on 04/12/2015 - 17:47

Just checked my order - apparently it is now shipped!
prince22 on 04/12/2015 - 17:55

Had one on hold with local store. They knew the gingerbread mold was included, but were unaware of the ice-cream bowl. Took some time to convince the salesman. He was nice and gave me a retail unit (as the carton does not mention anything about being promotional unlike the gingerbread mold's). Lucky I kept mum on the coupon. Looks to be a pricing error. Great deal with the extras.
voteoften on 04/12/2015 - 18:25

I did in store pickup at Borragoon WA. They said they were not responsible for the bonuses as they were not on the website. I took the mixer and later got a call from a manager saying they had not been informed of the promo. But they now know and they ware on order and they will be putting one aside for me. I was very impressed with their pro-active approach in calling me. I assumed I would have to go through Breville. What a relief.
dy4me on 04/12/2015 - 18:31

I went to a store that had stock but they couldnt sell it to me because it was taken off their system. What a joke. the coupon says while stock last. Clearly they had stock. They just decided to take it off the system.
- BexForHeadache on 04/12/2015 - 19:15
  
  Why did you + it then?
virtualds on 04/12/2015 - 18:32

Reserved one in the morning, went there manager told me they sold 10000 units in the morning online, supplier ran out of the stock in the whole country and headoffice enforced all branches not to sell any to fulfill the online orders. I was lucky that they honoured my sale with extra bonus.
Just fyi, they dont know about such promotion so ask and show the website.
- unity1 on 04/12/2015 - 18:39
  
  +1
  
  I don't believe that figure of 10,000
  - virtualds on 04/12/2015 - 18:40
    
    Me2
    - easternculture on 04/12/2015 - 19:45
      
      +1
      
      The power of Ozbargain !!
Hobbes on 04/12/2015 - 19:11

+1

Picked up the last one (display model) at the Springfield Lakes store.
Store staff very helpful and aware of the Breville promotion.
It was an online order, however when I called to ask if it was ready for pick up I was told the only stock left was the display so decided to take the chance on it. Considering the store has only been open a couple of weeks it will hopefully be OK.
.
andrewz on 05/12/2015 - 05:24

How do you claim the Ice Cream bowl offer??
- easternculture on 05/12/2015 - 11:48
  
  ask them for it
superbird on 05/12/2015 - 10:43

Just got a SMS to say my order is delayed and I'll receive an update on Monday for estimated delivery date.
- Gotchas on 05/12/2015 - 11:15
  
  Doesn't sound good
kupeka on 05/12/2015 - 10:47

Hi, I ordered one yesterday at 11:24 to pick up from Erina. They did not send email whether the item was ready to pick up. Logged in to the JB Hi-Fi website and found the note it was. Went to the store this morning and yes it was there, also I was given the Ice Cream bowl and Gingerbread House Mould too! :)
Thank you!!
easternculture on 05/12/2015 - 11:48

picked up mine today with ice cream bowl and mold. Dont think ill have a use for the mold.
Chrissy213 on 05/12/2015 - 11:48

Picked up my order this morning. They had the gingerbread house but took awhile to convince them about the ice cream bowl until they found it on their computer. Then they realised they had shipped two out yesterday to online orders without the bowls
karlgr90 on 05/12/2015 - 12:09

Just picked up mine from chermside! They were extremely helpful and so nice! They're getting breville to send them the bonus extras and they'll call me when they arrive. Happy days :)
fruxo on 05/12/2015 - 12:42

Picked mine up today too, and they knew about ice cream bowl so that was good. It was clearly pulled from system though (first person was confused) and I was told that the $150 discount had accidentally been applied twice. So maybe whoever suggested that as a possibility earlier in the comments were right.
- easternculture on 05/12/2015 - 12:45
  
  when i picked mine up, he couldn't believe i paid $189 for the package. He was like we usually sell them together for $550. He looked on the system and said it was way way below cost , if i saw correctly cost price was either $299 or $319
  
  It was initially $489 on the website, discounted to $339. I think they forgot to put the price back up before they emailed the coupon code.
  
  Kudos to JB for honoring the deal
  
  My advise to those who chose pickup to go quickly and try to collect (even if they dont have the ice cream bowl) before they send out an apology email. They chase up the Ice Cream Bowl redemption with Breville
  - karlgr90 on 05/12/2015 - 12:51
    
    Yes! I think it was applied twice too. The lady said even with staff discount they could only get it for like 289 after the reduction to 339. Absolute bargain!
    - easternculture on 05/12/2015 - 12:53
      
      Happy days !!
      
      Another win for ozbargainers :)
  - malignau on 05/12/2015 - 12:54
    
    Wish i could pick mine up, i ordered it at 11:30 yesterday online for store pick up and it seems like they haven't sent it off to my local JB yet. My order is stuck on 'in progress'. Its also not a store that normally stocks whitegoods so i'm in a bind. :( lets hope they fulfil all the orders.
    - easternculture on 05/12/2015 - 13:02
      
      Just go to the store and quote your order number. Thats what i did
    - malignau on 05/12/2015 - 18:11
      
      @easternculture: So i went in store to ask about my order. Turns out JB have already sold out of their stock, and are on back order for quite a few units. From what i was told i have the impression JB are fulfilling all orders already processed and they are hoping to get stock before xmas, but they'll find out hopefully in a few days once they get in contact with their suppliers and i was told will email all the customers with more details.
Hedgehog girl on 05/12/2015 - 13:29

+1

@easternculture I can't thank you enough! I've been dreaming about one planetary mixer for 3years now! It doens't matter that the one in my dream was mint or red KitchenAid, I've asked my husband probably 100 times that I want one but they are so expensive! I've missed one last year, missed kenwood a couple of weeks ago and yesterday couldn't believe that we placed an order in time and even picked up the mixer later yesterday.
Thank you thank you so much:)
$189 is an absolute bargain! Second best for us after the offer from amex a couple of years ago with free nespresso coffee machine and all other amex offers!
Thank you from the bottom of my heart!
jimmej on 05/12/2015 - 23:20

I remember last time i ordered one of these from Myer for $99 and it ended up being a price error. I hope this time it turns up!
- jimmej on 07/12/2015 - 09:29
  
  Yay - I have a tracking number. It was sent from Townsville…
Thiefsie on 07/12/2015 - 09:51

Mine arrived today - Arrived with the Gingerbread Mould but no ice cream bowl…
JimmyBobShortPants on 07/12/2015 - 12:29

I picked mine up from Ringwood store. They wouldn't give me the bonus items because they said it wasn't their promotion and the items were scanning at full price. After arguing with them for about an hour, it turns out that if you refund your online purchase, and then rescan all the items, it automagically brings the price of everything down to $189.
Brouw3r on 07/12/2015 - 16:52

Is anyone else's order still on "In progress"? I ordered one delivered and haven't heard anything other than the initial confirmation email.
- RichardL on 07/12/2015 - 17:02
  
  Mines say "Complete" on the website, but no other info such as delivery details.
- Brouw3r on 07/12/2015 - 17:33
  
  +3
  
  Just got this email:
  
  JB HI FI Online - Breville BEM820 the Scraper Mixer Pro
  jbhifionline.com.au (Customer Update) ([email protected]) Add to contacts 2:29 PM Keep this message at the top of your inbox
  [email protected]
  
  Dear Customers,
  
  Thank you for purchasing the Breville BEM820 the Scraper Mixer Pro with JB Hi-Fi Online.
  
  We regret to advise you that due to the overwhelming popularity of this item we have temporarily sold out of stock.
  
  More stock has since been ordered and should be arriving earlier next week – As soon as stock arrives your order will be sent as a matter of urgency.
  
  If you placed your order as a “Pick Up In Store” order, please wait for your “Ready For Collection” email before heading into the store.
  
  We sincerely apologise for the delay in fulfilling your order and regret any inconvenience caused.
  
  Crystal | Online Customer Service
  
  JB Hi-Fi Group Pty Ltd
  
  Better than a cancellation I guess. Hope it's here for Christmas
  - RichardL on 07/12/2015 - 17:37
    
    If I didn't receive this email, does that mean mine on its way?
    - Brouw3r on 07/12/2015 - 17:39
      
      What's the status when your open show details. Here's what mine is now and what it looks like with something I have now.
      
      Pic
    - RichardL on 07/12/2015 - 17:41
      
      @Brouw3r: mine went from processing to completed. Have yet to receive the delivery tracking number or anything else.
  - team teri on 07/12/2015 - 17:42
    
    +2
    
    Hat off to them! While they clearly underestimated demand they are trying their best to get this sorted. Unlike Dick Smith who just cancels orders in similar situation.
    
    I don't mind if I get mine a week or two late as long as they honour the price this is still a brilliant deal.
  - OfferScooperHQ on 08/12/2015 - 15:07
    
    Got the same email. I hope it arrives before Christmas !
impoze on 08/12/2015 - 12:54

just received mine and it's the twin.

Was I meant to receive the icecream bowl & gingerbread box in the same package?
- RichardL on 08/12/2015 - 13:17
  
  I think you should contact JB or Breville to sort it out.
  - impoze on 08/12/2015 - 14:02
    
    Breville advised that it's an in-store level promotion.
    
    Calling JB, they said that they will be shipping them out separately as they receive stock so we won't be missing out :)
    - RichardL on 08/12/2015 - 14:09
      
      Thanks for the update, still waiting for mine to deliver.
    - RichardL on 09/12/2015 - 16:26
      
      Did you call up JB head office or a specific store. I also wanted to inquire about the promo.
    - impoze on 09/12/2015 - 21:59
      
      @RichardL: the store that my delivery came from, for me that was Blacktown.
    - RichardL on 09/12/2015 - 22:19
      
      @impoze: Thanks for the reply, going to call the store tomorrow. Mine was from Queensland, I live in NSW.
    - RichardL on 10/12/2015 - 10:41
      
      @impoze: Emailed the Queensland JB Hi-Fi and they called back this morning refusing to honour the promotion as it wasn't advertised on their website.
Meathead95 on 08/12/2015 - 16:19

+1

Bought one as click and collect on Friday morning, got a phone call from the store same afternoon, saying they don't have it in their store and have secured one for me at a different store (Carindale, QLD), picked up the mixer on Sunday afternoon. The staff wasn't aware of the freebies, I pointed out it was advertised on their current cateloge. I was first told I had to contact Breville, after reading the previous comments here. I told them, it is not via edemption offer and should be provided by the store. After waiting for like 10-15 mins for them to check, I was advised they have to order one set for me and will contact me once available, I was told should arrive before Christmas, so just have to wait for them to call.

Thanks EasternCulture for the post and everyones comments. I have been thinking about getting one of these for years now, but was too expensive. :)
j00828 on 08/12/2015 - 20:07

Check my order today and it show " completed and picked up"
I haven't receive "Ready for pick up" email from jb Hi-Fi, Who picked up my order?
I had email JB twice and still no respond yet.

Is anyone have same order status as me?
- Meathead95 on 09/12/2015 - 17:59
  
  Hi, I would suggest to give the store you selected for pick up a call. They told me they sms me, that my order was ready for pick up from the 2nd store, but I never received the text, I actually rang them then find out the never received sms and was ready for pick up, so I went straight away to pick it up. In case, they mess up at the store and give my machine to someone else. Need to be more proactive in these kind of situations I guess. Their system is stuffed!!!!
Pinkmum on 09/12/2015 - 15:32

Had my mixer delivered today! Sans ice cream bowl and gingerbread mould unfortunately.
Not sure who to contact.
- impoze on 09/12/2015 - 15:57
  
  Contact the JB Hifi store,
  
  Blacktown said that it will be shipped separately as they have to order it in.
  - Pinkmum on 10/12/2015 - 08:14
    
    +1
    
    Thanks, contacted the store and they were unaware of course. They must have had them in stock as they were very helpful and it is being sent out 😊
    - RichardL on 10/12/2015 - 10:27
      
      Your lucky, the store that my mixer came from refused to send it as it wasn't advertised on their website.
    - RubenM on 10/12/2015 - 11:21
      
      @RichardL: Name and shame which store it was.
    - RichardL on 10/12/2015 - 11:58
      
      +1
      
      @spludgey: After being on the phone to a couple of people, they ensure me that the promotion is on it's way.We'll wait and see.
j00828 on 09/12/2015 - 16:02

I just went into Essendon JB today and ask about my Order. The lady said the same thing that my order has been picked up from Other store. I told her I haven't pick up anything and never receive " Ready for pick up " email from you. Who's picked up my order?
Then she ask a guy from the back and told him what happen to my order, that guy double check the system and say my order has been transfer to Different store and they don't have any in store in Essendon. He will transfer back my order from Which it been transferred to and give me a call when it is ready for pick up.

I wonder what happened to their system. Must be someone made mistake.
RichardL on 10/12/2015 - 10:28

Received a call from JB and they refused to honour the redemption promotion as it wasn't advertised on their website.
- groook on 10/12/2015 - 15:18
  
  Can I ask what store? Have you spoken to Breville about it?
  - RichardL on 10/12/2015 - 15:20
    
    After being on the phone to Breville and JB Hi-Fi, they ensure me that the promotion is on it's way.We'll wait and see.
gasman70 on 10/12/2015 - 11:33

Just phoned the store and they said that they didn't have any in at all. Oh well, still a bargain.
- gasman70 on 10/12/2015 - 17:15
  
  I meant that they didn't have the ice cream bowl and gingerbread house mould! Got the mixer though.
  - RichardL on 10/12/2015 - 20:47
    
    +1
    
    Try calling up the store again. I called Breville this morning, and according to the person on the phone, they would be getting more promotional item soon.
    - gasman70 on 10/12/2015 - 20:52
      
      +2
      
      I forgot to update my post.
      
      The store phoned me back and said that they'd just been on the phone to Breville, would be getting another delivery soon and they'd send both items out to me as soon as they arrive!
      
      Can't argue with that.
    - RichardL on 10/12/2015 - 20:55
      
      +2
      
      @gasman70: That great to hear. I'm in the exact same position as you haha.
    - gasman70 on 18/12/2015 - 23:40
      
      @RichardL:
      
      Heard anything yet?
    - RichardL on 19/12/2015 - 00:26
      
      +1
      
      @gasman70: Nothing yet, going to give them a call on Monday to sort it out.
    - RichardL on 21/12/2015 - 10:12
      
      +1
      
      @gasman70: called them up this morning and they said that they haven't received the stock yet. They will provide a tracking number once they receive the stock.
    - gasman70 on 21/12/2015 - 10:50
      
      @RichardL:
      
      Nice one. I can't see it being this side of Christmas but hey ho!
    - RichardL on 21/12/2015 - 11:15
      
      @gasman70: will definitely be after Christmas now.
    - RichardL on 08/01/2016 - 15:27
      
      +1
      
      @gasman70: Just wanted to let you know that I received the promotion items (both the ice cream bowl + the gingerbread mould) in the post today.
    - gasman70 on 08/01/2016 - 18:14
      
      @RichardL:
      
      I got mine a couple of days ago but forgot to update you. Glad it all turned out well! I'm going to get her to try out the ice cream bowl tomorrow!
    - RichardL on 08/01/2016 - 18:25
      
      +1
      
      @gasman70: I'm glad you got yours too, don't think I have room to put the whole bowl in the freezer haha.
    - gasman70 on 08/01/2016 - 22:03
      
      @RichardL:
      
      Same here….I think I'm going to have to remove (eat) two tubs of ice cream to get the bowl in.
    - RichardL on 08/01/2016 - 22:42
      
      @gasman70: Exactly what I was thinking as well.
kash1 on 10/12/2015 - 11:57

-1

I really want one, hopefully next time
impoze on 10/12/2015 - 22:51

the blacktown store was very helpful,

I received the mixer on Tuesday, and sent an email via customer support asking about the ice-cream bowl.

Today the store called me saying they found one icecream bowl & gingerbread house mould left and held it for me to pick up.
cv05 on 11/12/2015 - 07:49

+3

Just logged into my JB-Hifi account and was surprised to see "1 X Delivery Shipped $189.00 Free Delivery".

Pretty good service by JB and by Breville considering the massive balls up and good to see by other posts they appear to be honoring the bonus bowls etc.
Thiefsie on 11/12/2015 - 10:07

From JB Hifi- Hmmmm

Hi XXXXX ,

Thank you for your email.

Please advise the link you sent is for a promotion directly through Breville and not JB Hi-Fi.

I cant seem to see a link on the Breville page, your best option would be to contact them via their 'contact us' and they should be able to provide the link for the promo.

Regards,

XXXXX | Online Customer Service Team | JB Hi-Fi Online
Australia: www.jbhifi.com.au | New Zealand: http://shop.jbhifi.co.nz
- RichardL on 11/12/2015 - 10:45
  
  If you contact Breville, the response you'll get is that it a in-store level promotion. Best bet would to be call up the store which your mixer was delivered from and explain the situation. I called Breville up yesterday and they said that JB Hi-Fi should be getting more stock of the promotion items.
  - Pinkmum on 12/12/2015 - 08:37
    
    It's most certainly from JB end. I rang the store my mixer came from Thurs arvo. After they realised it was their stuff up i received the rest by courier yesterday (Friday).
    - Thiefsie on 18/12/2015 - 10:22
      
      Well I received the ice cream bowl set today via courier. No contact from JB Hi-Fi since that email above. Nonetheless that makes me happy now.
[Deactivated] on 13/12/2015 - 10:45

+1

Picked up mine on Thursday in Browns Plains QLD and the staff said that they'll ring me once ice cream maker have stock in store. But I walked around the store and found about 5pcs. of the freebies. I spoke to the manager and they managed to give me my freebies on the spot including the gingerbread house mould.
bargainpls on 13/12/2015 - 22:21

Thank you for this post! This is why I love ozbargain. I love baking for family and friends but would have never had one of this mixers if not for this deal! Would be stuck with a handmixer because we cant afford a good stand mixer that is priced 300++ Well done OP! I hope I can return the favor someday in the ozbargain community.

This was posted 8 years 11 months 20 days ago, and might be an out-dated deal.

Breville BEM820 The Scraper Mixer Pro $189 (Was $339) for Newsletter Subscribers @ JB Hi-Fi

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