Great price on this :) don't know how long it will last
Seagate 5TB Backup Plus Desktop HD $149 Delivered
EDIT 3.49PM: Looks like it's back in stock
Great price on this :) don't know how long it will last
Seagate 5TB Backup Plus Desktop HD $149 Delivered
EDIT 3.49PM: Looks like it's back in stock
Committed cardinal sin of ozbargain and bought one at 3am today even though I didn't have an immediate need for this.
Haven't got a dispatch email though from OW. Or a cancellation email. Paid with PP. Will see how it goes.
The sin is to NOT buy. Need or time of day are irrelevant.
You're doing fine. Move along.
Seems those that paid via cc got some info straight away but those that paid via pp got zip.?
I paid via cc and got confirmation email at 8am yesterday for pickup. Great deal thanks hopefully all goes well.
I did PayPal got confirmation
I paid via Paypal yesterday at 8:45am and got both PP and OW confirmation. They have also debited the amount off my account just last night.
I will +1 that. I paid CC and got confirmation straight away. They have also debited the CC already, which I think is a tad cheeky for something that won't be in for the next 2-3 weeks.
Paid via PayPal, got PayPal receipt and ow email with attached pdf order..
But can't track or see any order status via their website
grrr got refunded today
paid via paypal y'day
seem like a price error…..
Order Confirmation
Dear Shane,
The team at Officeworks would like to thank you for shopping with us. You will find your order confirmation attached to this email for your reference.
Officeworks is now preparing your Click and Collect order. When your order is ready for collection we will contact you. When collecting your order please bring the attached Order Confirmation along with some photo identification and see one of our team in store.
If you have questions about Click and Collect, please refer to the Click and Collect FAQ's or speak to a Team Member in Cairns Officeworks
Thank you again for your business.
Warm regards,
The Officeworks Team
We would appreciate your feedback. Tell Us What You Think
it should go without saying, but when did you order it?
It was on friday at about 7:30am ish
Got the confirmation today (saturday) about lunchtime.
Paid with credit card.
Just checked my order online it still says 'Open' I ordered with same day delivery on 10 July though. See what will happen! :)
No cancellation email, this look promising. Hopefully click and collect works out
My order confirmation says Del Date as the 14th (tomorrow)
yup im in the same boat with the 2 orders i did (one drive each order). im also C&C
I paid with paypal and didnt get any sort of confirmation from officeworks, only a receipt through paypal. My money was refunded today.
I paid with paypal 2am friday, got paypal and officeworks email confirmation, the order appears in my officeworks account but it's been on "open" status ever since. no refund, update or any other correspondence. it does say on backorder in the order details though.
Really? I ordered it around that time as well, but there is absolutely no mention of my order on my officeworks account or anything.
I'd be pretty gutted if i missed out.
Don't feel gutted. None of us have actually got our hard drives yet. There's still plenty'o'cancellin' time :)
My order is still "awaiting allocation, please check again later." I'll be slightly disappointed if it drags out for a couple of weeks then eventually gets cancelled.
I've got a tax invoice for other item that I order on top of the hard drive. It says that my hard disk will be sent and invoiced separately. I then gave them a call asking when it will be delivered. They told me the hardisk is due to be sent on Monday and should arrive Tuesday. So looks like promising guys
is that yesterday monday or next week monday?
I haven't received anything after the officeworks confirmation email and paypal receipt I received on 10/07. hoping that no news is good news.
For those who ordered, I bought this last Fri (10/7/2015). I called OW today and asked them about the next day delivery. The lady told me that it's out of stock and on backorder. She can see that 638 harddisks had been ordered and will arrive on 20/7/2015(Mon). It will take 2-3 business days for them to process and thus I should be able to receive mines by the end of next week. Sounds like they will honor the deal. Hope this helps.
Thanks Maki, I was about to call myself before I read this.
Sounds like good news!
Thanks Maki, I was about to call myself before I read this.
Don't bother, the line will be engaged.
I waited like 15 min before someone picked up the phone…
Lol it was a joke….
Over 11,000 clicks from here and 638 HDs…. Hmmmm.
I'm probably responsible for a few hundred dozen of these clicks to check if the HDD is still available, current price, etc…
Maybe I'm not the only one…
Yep , another 200 from me
I called as well and got the exact same story so looks promising.
:( Sad news guys/gals. I ordered 2 HDD, I could see money returned for both in my CC.
Bummer…
Just got a call from OW, was told that the back order will take 2 to 3 weeks before stock will be available for pick up, I told her I'm willing to wait. Hopefully won't take that long since I ordered when there was like 200 clicks.
I just got a call from office works and they said they wouldn't be restocking the item so I had to get a refund.
When I called, they said it will take 22 business days to get it. They had no stock at all and had to contact the supplier or manufacturer to ship it.. I chose to not get a refund.
i ordered 4x on Friday via cc
was supposed to be at shop today for pickup see what happens
Has anyone got theirs?
Didn't get any email entailing any update, just a refund notice from paypal. Horrible communication by OW.
Wow
According to PayPal. I only received half my refund..
Just got refund in my paypal account. No emails from Officeworks at all. Oh well.. Well done to the people who were able to price match from other retailers.
Just called them up to cancel it, and get the refund back into Paypal. Decided I didn't really need it when I found a couple of near empty 2TB HD's in my cupboard that I'd forgotten about. Hope the rest of you get one.
I received two messages on my phone today saying "They have to cancel the order and I have to be issued with a refund". When I called just now I stated that I don't want a refund and I am willing to wait a month if that's what it takes to restock. I was told "But they don't have stock".
I've worked in retail for quite a few years and the term "Backordered" is not foreign to me.
I am happy to wait for it but to be told "You have to take a refund" seems misleading to me.
Isn't it my right to wait for something I ordered and paid for ?
I ordered on the 10th July Friday at 7am.
Tony
while that would seem like the fair thing, unfortunately the laws are written to only support the companies and not the public. even after taking your money they have no legal obligation to supply you with the goods, even if that ends up being months later till they decide to give you a refund….. so companies abuse it and get away with it
I have received no email or communication from Officeworks, only payment confirmation from Paypal. My order status is still stuck on 'Open'.
I would say the pickup orders entirely depend on the store manager, whether the store manager wanted to honour the deal to you or not….
Store manager can't control that, having worked in retail (for a franchise that's about half as big as Officeworks), I can say that whether the store gets stock or not is completely up to the EDI system and the warehouse. Some stores will get lots and some stores will get a few. So it's the luck of the draw really.
I got refunded due to no stock in the state. They wouldn't ship interstate either..
They called me, missed the call, instantly got an email from PayPal with the refund. Would have thought they would wait until they spoke to me about it.
Looks like everyone is getting refunds
I haven't had my order cancelled or refunded yet, order is still open with status ordered:1 backorder:1. Edit: My order is C&C if it matters.
Same as me, but I assume the call/refund is coming
I haven't gone back to read the entire thread (currently doing this), but has anyone received one of these drives from OW at all, via delivery or Collect ?
Just called customer service team and apparently they are honouring this deal. Should recieve it by next thursday, they are just ordering from seagate to their warehouse.Moat likely everyone will get theirs next week
everyone will get theirs next week
And what about those who have already gotten forced refunds from officeworks?
I was told X number of units would be honoured. Im pretty certain they would be going ahead with the deal for those who didnt get a refund or cancellation email. They even told me to pass the message on to here lol. Good deal op. Thanks a lot.
That's great news. My order is still open, so here's hoping for a happy ending :)
I'm guessing that it will be based on the order time. ie earlier the order, the more likely it will be honoured. The refunded ones are probably the excess that they cannot honour.
Ordered within 30mins of Deal being posted, got my confirmation at 12:35AM.
Called customer service and was told that the deal would not be honored as it was "human error" and they "don't have the stock"
Not sure which it is, but pretty disappointing.
Update: Just got a dispatch email after being told that, I refused the refund and decided to wait until I got the call for a cancellation. Looks like that paid off!
just gotta call asking if my order was correct because i ordered 2 of the same thing (2 orders of 1 drive each) and confirming that they should have stock monday or tuesday.
it seems that the people calling up are getting told no stock and having them canceled but the ones that are waiting patiently arent having that issue. just quit bugging them and let them process it. you are not going to make anything faster by bugging them for info you already should know (from reading the comments here IE htey are awaiting stock) and your just more likely to get your order cancelled.
Thanks for the tip. My order is still "open" so assuming it'll still get honored when stock arrives.
I didn't contact them at all and still got a phone call and refund.
im not saying its hte ultimate way to get your order but that it seems like when people call up to find out info they get cancelled (going by previous replies) so imo its probably more likely you will end up with something if you jsut let it play out.
I think it just depends who is working at the time imho.
Reading some of the posts at the top, it seems some people who called to ask what happening with their order got told both that they are getting a refund OR they are on backorder and will receive them eventually.
I only received a paypal letter and money deducted from my account and now nothing else from them. I did their contact form around 5 days ago and still no e-mail, so i am on hold with them right now to discuss this with one of their reps…I think its fair for me to call them to check that they know about my order after almost a week with no contact what so ever.
So i just got a hold of them over the phone since i had no recieved a phone call or a email receipt just a deduction to my paypal account.
She said it was on backorder, then instantly said that oh wait no it was human error and they are refunding the item its just taking some time.
Then i tried to say well backorder means that the product is coming so i can wait? Then she was like nope it was human error and we arn't honoring that price and it's '
legal'.
Then i said that my friend ordered it and called up and they told him he getting one on backorder from the, then she said they were honoring the first 200 or so orders because that is when they had stock…which is a bunch of bullcrap in my opinion, but as someone who works in retail i know that i'm not going to get anywhere talking to her so i just accepted the refund.
So maybe Nosdan is right, no point calling because they will refund you anyway. And if you were one of those '200' people, then you will get it. But if you just leave it, and they dont manage to call the apparent "thousands' of people who made the order and it comes back in stock, you may just get it. who knows.
Yeh.. I don't dare call them up at this stage.. happy to wait a couple weeks for stock.
Reading the follow posts make me mad, especially the people who ordered more than one.
Any kind soul that had managed to get more than one and doens't mind selling me one i would be more than grateful.
I was planning my torrent pc build around this hdd.
I was on the phone to them while reading this page. Hung up when I saw the comments above :)
I paid by CC. Checked my account to see if it had been refunded. Nope.
Here's hoping they arrive next week then.
Just checked my order online it says: 10-07-2015 Order Status: Dispatched.
However unable to track order as "Order XXXXXX is awaiting allocation, please check again later". Hmmm, there's hope!!
Mine has changed to dispatched also. Very happy if that's the case.
I just received mine a few minutes ago. Backing up with it now.
Mine still open.. ;(
I stupidly checked out as a guest so can't check my status. Damnit!
Also checked out as guest, got the email saying dispatched today, was also delivered today too.
Anyone received one?
just received this in the email:
"Your order has been dispatched"
|Product Code | Product Description | Products Dispatched | Total Ordered| Remaining for Dispatch|
|SGBP5000GB | KY-SEAGATE 5TB BACKUP PLUS DESK | 1 | 1 |0|
Same here.
I just got an email 10mins ago with "Your order has been dispatched" for 2 units.
Just received mine, about 50mins after dispatched email, woooooooo!
Yes! It's here!!
Wowzer. waiting on click and collect email
Same here.
yes, received mine, never received a phone call or email, not bothering them with call either and finally received mine.
Got mine as well, so very happy, good on OW for fulfilling orders. On a sidepoint, is it possible to install this hdd as a secondary drive on my laptop?
Er, you'd need a really large laptop for that!
got an email an hr ago saying the order has been dispatched.
Got an email an hour ago saying order was dispatched. Got home, was already delivered. GG OW.
Will be opening up later today and reporting on the drive details.
Where's DA CLICK AND COLLECT! Should have just got it delivered :(
yes just received my order - yippeee
Anyone from Perth get any notifications?
No Sydney reports yet either.
Got dispatch email 15 minutes ago. Parcel delivered now. Melbourne CBD, ordered Fri, Jul 10, 2015 at 12:34 AM.
Wasn't expecting it to be delivered in a paper bag though …
Drive is a ST5000DM000, 5900RPM
Only getting about 40MB/s write, but I'll deal with that when you consider the fact that it was $149 for 5TB.
Nice - is it easily removed and put into a Desktop? Do you have to break the case?
Slotted in a knife underneath and managed to take the backcover off without breaking it. Have no idea if I can put it together again, but from a quick glimpse, it looks possible.
I managed to get the HDD I took out of my desktop and into the case. Not as nicely put together as it came, but works fine.
read somewhere that they have firmware on them that makes them non stable as external drives, don't know how true it was…
If you keep reading the rest of that post, other people commented saying they have no problems. I wonder how many people have experienced problems.
both mine got rejected and i rang visa and they said payment had gone through and i was one of the first to order @#$# officeworks.