24 hour online sale. Free Delivery guaranteed by 11th December.
12.01am - 11.59pm Monday 7th December.
(Mod — sticky it to avoid duplicates. Please use this thread to discuss EBGames' Mad Monday)
24 hour online sale. Free Delivery guaranteed by 11th December.
12.01am - 11.59pm Monday 7th December.
(Mod — sticky it to avoid duplicates. Please use this thread to discuss EBGames' Mad Monday)
@browser: yes browser. very confusing indeed!!! glad someone agrees with me :)
even so, they should at least either modify the website or honor the pricing when the customer walks-in to the shop. that is what i am not happy about. if i called before and they said it's not available in store then i'm happy to leave it there but when i've made the trip and even had proof. then they reject me, it's just poor customer service. i have named the sales person on my email to EBGames, i will not shame him here on the web but please EBGames, please, DON'T DO THIS AGAIN!!!!!
As Turd stated, pretty sure it was stated quite a few times that the sale was online only. Seems like you are complaining over nothing, since the sale was not meant to apply to bricks & mortar stores.
They probably allocate a certain quantity for online sales periodically. Some games that were out of stock are now back in stock.
Wii Super Mario Bros is now back in stock, so get in quick. But it doesn't come with the free cap, probably the cap is really out of stock.
just checked DJ hero is $99 bad luck i missed out for ps3 version :(
the wii and xbox360 is still in stock better get it while it lasts :P
I think they are restocking titles throughout the day - so check back to see if there is any more stock added later.
if the sale doesnt start from midnight, DONT SAY SO!!!!!!!!!!
check 12am-1230am, insanely STUPID (high) price till monday morning
screw EB!!
i agree with cloud226. i too checked at 1201am to find the server clogged and even when it finally loaded the page. the prices were still the same (no sale). the sale pricing only appeared a few hours later. EB please get your act together!! False advertising!
I disagree. It did start at 12.01AM EST (aside from the wii prices not listing, everyone else listed ok).
It started at 01.01AM AEST which is 12.01AM EST
Yep Crap sale…glad I got a good night sleep…new all the prices b4 11pm!
Just a note PlayTV Sony.com.au $125 delivered…..What's that EB…..MEGA Monday SUPER SALE happening at SONY ;)
OMG… the site is taking forever to load. Does anyone know how much Rabbids Go Home is? Or if it is even on sale?!
Site seems to be working a bit better now… Rabbids Go Home is $48
Seems as though they have restocked some titles - DJ HERO PS3 $99 (add code MADMONDAY for free shipping)
just ordered wii sports resort for $57 including shipping. site loads fast, in fact i didnt even notice any slowdown whatsoever. at that price I might as well buy heaps and sell on ebay for a small profit!
Yeh, I didn't notice a slow site eiher. Just hit refresh and see if it works.
I simply cannot order.
It states "Run time error Line 1188 - Object expected" when ever I click "Add to Cart"
LOL… Just loading the site comes up with 4 run time errors.
UPDATE:
Was finally able to order only after I manually changed each URL to https instead of just http.
Just bought New Supppaaaa Mario Bros for $58.87 inc insurance (you pay 87 cents extra for the postman to do his job =)
just ordered DJ hero for ps3,thought i might give it a go, if it's crap I'll ebay it lol!
THANKYOU supabol I just checked back here and saw your post quicked jumped on and was able to purchase super mario. Strange I couldn't get it this morning I even rang my local EB games and they aren't price matching
So a big thankyou my son will be very happy Chrissy day !!! My cc card thanks you as well :)
There seems to be an ever increasing number of companies that have "online only" sales and don't upgrade or have the infrastructure to handle the traffic. Also like the fact that preowned games are often more expensive than new games … up there for thinking.
I think you have a great point and most people have found easier ways to get bargains without going through the frustration online ,i jut dont bother with these anymore !! nor do i recommend them to anyone
Exactly. Why bother even having heavy webpages if your infrastructure cannot support them during peak times?
Given that so many of these items are below cost, it's probably in their best interest for the server to drop like a fly..
crap, put new super mario bros in cart, and when checkout at the final step, it said "out of stock".
Not happy !!!
Is $99 for DJ Hero really that good of a price…?
I'm sure it's below cost. Where else have you seen it cheaper? I think the sale was a bit of a flop (with many of these "mad" bargains been seen off-the-shelf for the same price in the last couple of weeks), but I can't say I've seen DJ Hero priced like that so far.
'out of stock' on the mario for me also..
anyone tried going instore to see if they'll match online prices?
yes they will not match it
I just got wii resort and new super mario bros. Only $115 for both! Super mario bros was out of stock when I first got on the site, but as I was browsing the status changed to "in stock" so I grabbed one. It seems they are updating the stock once it displays "out of stock" on the website. Their website is soooo slow…..
I got exactly the same games. Got Wii Resort this morning, and Super Mario Bros just now. It was out of stock this morning and few hours ago. Hoping they won't give us the "used" games.
I bought Super Mario Bros Wii and Wii Sports Resort for $116.73 including delivery insurance, thanks so much for posting this!
They must be restocking them every so often as Mario Bros showed as out of stock for a while, but then showed as in stock again.
Yep. Got "out of stock" first time. Tried again after hour later and got it.
"we will be refunding every customer that placed an order after 12:00am AEST that missed out on the discounts! :D"
$107 delivered for DJ Hero.
Not bad , previous best was $134 at Big W.
Gamespot gives it an 8 and I loved Guitar Hero so just bought myself an xmas present!
Isnt it $99 with free delivery?
somebody forgot to add their "MADMONDAY" code
You needed to use the MADMONDAY code for free shipping, obviously you didn't and paid $8.60 too much - another EB SCAM.
Get you in the door, then don't even offer you the full discount.
Uhh… Or the customer didn't use the discount code provided?
I would've thought it was sarcasm if not for the negative vote. >.>
How is that a scam? It says clearly in red on the first page of checkout:
For all Mad Monday shipping, make sure you enter the shipping code madmonday
Granted it would probably be easier if they just offered free shipping across the board, and not require you to enter a code. Some people just forget. Why not reorder with the free shipping and then cancel the one with shipping. They are pretty quick at responding to your emails to customer service.
So you click through the promotional email, get to the page with the discounted product and then don't qualify for the final part of the discount because you don't enter their promo code.
Come on - this is an intentional way to scam people out of taking FULL advantage of the promotion.
EB Games try every trick in the book to get out of price matching - this is their latest faux sale.
I tried to order DJ HERO last night, it took the code before the promotion started (or so I found out later), but didn't give me any discount APART from the shipping, then the product was immediately sold out, then it became available again, now poor old rezok probably went through all of the same crud only to forget to use the code and get the free shipping.
By allowing the product to be entered in at the promo rate, you "feel" you've got the discount, by the time you realise you didn't get the postage rebate - you've already clicked through and the sale is over.
Trickery at its' best.
@jason101: If people don't
a) Read the promotion beforehand properly
and
b) Check what they are being charged at the checkout
then I can't see how you can really hold anyone else responsible. Yes, it'd be nice if the code was applied for the consumer but to be honest many, many sites run in a similar fashion. It's not trickery, it's customers being lazy or impatient and trying to shoot through the payment process.
Yes!
mod - shortened response, yes is sufficient
Got Guitar Hero 5 Bundle for $99 with free shipping. Happy with that.
hmm bought tekken 6 and impulsely bought ghost bustersss happy indeed :D
just got fifa 10, dj hero, and res evil 5 cheers :D
did any one notice the date has changed for the shipping to the 16th?
yes i did! c'mon EBGames! get your act together!
Bought Sims 3 for PC at $58… hopefully this is a decent price, checked at Game and was $79.
I am happy just got on about an hour ago and got both Super Mario Bro and Sports Resorts…huge savings even compared to ebay!!!
managed to nab that mario game and guitar hero before they ran out, but the entire website seems to be down now
Can you return games purchased online? Like you can return games purchased in store within 7 days?
Interested in getting Wii Just Dance as a party game but all reviews say it's crap, but for $38 it may be worth a shot. But then again do not want to keep it if it's really that bad.
Well, apparently you can only exchange your order for another game if you keep the game sealed and opened products can only be exchanged for the same item. So you can't really take it back and grab something else if you didn't like it.
http://www.ebgames.com.au/terms
If/when they swap it for the same game, you could try your luck to return the swapped/sealed game. It's in their policy after all ;)
the entire site has been great for me!
wii YOUR SHAPE is pretty cheap, not sure whether the yoga ball is included.
they have ps2 slim for $68 which is a bargain i think
It's a used PS2 Slim, though.
Oh.. I retract my positive vote for the comment then ;)
they refunded my stupidity! double ++++
Bought the sims, $56, great price…Thnx
modern warfare for the ps3, down from $120 to only $97, wow, what a bargain !
Wii Sports Resort is such a good deal, way below any price I've seen in any shop or on eBay.
ETA: It is Tuesday now, and Mad Monday is still running so if you are after anything get in quick! Perhaps since it started an hour late it will finish an hour late too.
It's already been established that it's QLD time, so it actually started on time ;)
They had Little Big Planet on MadMonday price for a bargain $54 down from $59, shame its already $49 at EVERY other store
EB = Hello Kitty Island Adventures -> Was $99.95 now 90% off! Meanwhile it's in the bargain bin at other stores for $5.
Why does this get stickied yet a Steam 5 day sale (new deals every day) doesn't? Seriously, which idiot makes these decisions..
"(Mod — sticky it to avoid duplicates. Please use this thread to discuss EBGames’ Mad Monday)"
I find that funny considering there were about 4 duplicates for the Steam 5 day sale including all the individual deals people were posting (since the original post was burried underneath other ozbargain deals).
It's GAME OVER!
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Why they taken so long to dispatch the orders? Anyone have your order ship yet?
Free Delivery guaranteed by 11th December.
If we don't receive our orders by 11th then EB give us free game?
No sign of dispatch yet on two separate orders. They better get a wriggle on if they want to stand by their guarantee of delivery by 11th December. Maybe in "EB Speak" this means they just have to deliver ie. dispatch by that day, not actually you having received it.
They changed the date to the 16th.
When did they change that as I didn't notice that.
At the time of both my orders the delivery "guarantee" was still the 11th. I don't care if they changed it once they were overwhelmed with orders, as far as I am concerned delivery by the 11th still applies. Otherwise, it's clearly false advertising.
I suspect a lot of orders haven't shipped because they don't have the stock. They are probably scrambling to source 1000 Sports Resorts, 1000 Mario Karts etc etc.
has anyone had their order shipped out yet? still waiting on that confirmation email
I've made 2 orders, one in the morning one in the afternoon, the morning one has been shipped today according to the email they sent, the other one is still in "processing" status.
yep i received a dispatched email yesterday, so hopefully get it by thurs or friday.
My orders are express and still not send…what's the point of paying extra?
Are you sure your's is express? I picked express but then when I put the madmonday code it it reverted back to standard.
Check your order.
Yes it's express (101%)…you have to select back to standard then select express. I know coz I play around with it many times…stupid code/bug!
BTW I ordered in the early morning 7th Dec (2-3am). From what kfh_9118 said above isn't that my order should be dispatch 1st…what's EB doing???
@POWERevolution: I order about a hour and half into the sale and it says "Status: Processing".
"Shipping Method: Ship to my Delivery Address - Express - 2 Business Days - $9.80"
@aacheney: Weird… I ordered 15mins after the sale started, my order is shipped. I picked standard shipping.
Will post when I get the package.
Shipping Method: Ship to my Delivery Address - Express - 3 Business Days - $6.50
Shipping Method: Ship to my Delivery Address - Express - 1 Business Day - $6.50
Seem like me & you the 1st in line but will be the last one to receive the games.
@POWERevolution: It's weird. I agree they should process the express delivery first. I have standard shipping and only ordered mine at 9am.
Will post once receive the package. Like I said, my other order hasn't been shipped too. Maybe it depends on which game you ordered and where to deliver?
I am in Melbourne btw.
@Turd: I wonder what there shipping "guarantee" is worth. As they have two days to get it from Queensland to WA.
I just received my wii Sports Resort
When did you ordered & was it express?
I ordered monday morning and it is standard mail
Has anyone received an email with the tracking number like it said we would
My ordered for Wii Sports Resort at around 2am 7th Dec but still showing "Processing". What the heck is going on EB??? Any EB rep can help?
I got the email on Monday but it's been at the manifest since 6pm Monday
Sydney metro here ordered dj hero and fifa 10 for ps3 at about 10am monday. My status is also still showing processing :( Very disappointing as i have annual leave booked for tomorrow. Even if they ship this tomorrow from qld, i won't receive it until monday at the easliest which to me means they have not upheld their delivery guarantee which was advertised at the time of sale.
looks that way so they changed the date on there site but people still have the email's(like me) with the 11th.
Just called then and they of course got hammered, with over 10 thousand orders. Also told they are trying there best which I do think they are, at the end of the day I got a item very cheap so I guess I can wait for it to get to me. Most delays will be with the big ticket items.
Two orders, both still processing. I wonder how long it's going to remain that status.
The delivery guarantee isn't worth the pixels it's written with. :D
wow after calling my item is know shipped :-D
Received this email today, the free shipping voucher certainly will help in generating some goodwill:
Dear XXXX - We're sorry!
Due to the overwhelming demand of the Mad Monday sale, our Distribution Centre Team has been working 56 hours straight to process the huge number of Mad Monday orders… but we are shipping the remainder of the Mad Monday orders TODAY!
As a result we may unfortunately miss our guaranteed delivery date of Friday December 11th for your order, but you should receive your purchase by no later than Wednesday December 16th.
As a gesture of thanks to you for being patient – and as a big ‘We’re sorry!’ – We’d like to present you with a free Express Shipping Voucher that can be used any time in the next 6 months (just make sure to choose Express Shipping when using your voucher to get your discount).
If you have any further questions regarding your Mad Monday order, please call our Customer Service team on 13 39 30.
Merry Christmas!
Got mine too…though for a min they give us free game :)
got my wii sports resort. standard shipping. very happy!
Just got my parcel today, glad they managed to make the deadline. But I still haven't got that dispatch email yet lol.
It seems when online store is out of stock it automatically defaults to in store only. While the banner says price is not available in store, the detail page does show the lower price with the in store only icon. Yes, it is confusing.
The stores would have been briefed by the HQ about the Monday special and instructed not to price match.