UPDATE: I got my order last night (7/10), so at least some of us did I guess.
EDIT: after many people complaining about them cancelling and not refunding, I apologise, I had nothing to do with it but I'm in the same boat and not sure if I'm getting an order or not (I didn't get a cancellation email so it's possible?)
They changed the website - they literally said on that page that the "$1 fee would be refunded to your account"
Here's proof:
http://cl.ly/image/270H083I042K
and
http://webcache.googleusercontent.com/search?q=cache:vX69NFj…
The Hellofresh classic grocery box is available for free:
http://www.hellofresh.com.au/food-boxes/classic-box/
You can read the info on the bargain link and you can cancel your subscription at any time.
NOTE: this is a subscription, you must cancel it after your order to avoid recurring charges
Thanks marcozmitch, JohnnieB
Where do you deliver?
We deliver to most suburbs in Brisbane, Sydney, Canberra and Melbourne. We have recently opened up to a few new places and we plan to expand even further. Please check the post codes here to see if you're within our delivery area.
Info copied from http://www.hellofresh.com.au/stayathomemum/ :
FAQs
How does HelloFresh work?
HelloFresh is a flexible subscription service. Every week we supply amazing recipes and all the fresh ingredients you need to prepare them. We take care of your meal planning AND do the grocery shopping for you.
When do you deliver?
We deliver from Monday to Wednesday between 2pm and 9pm. You'll know your day and time window when entering your postcode. We can’t give you the exact time that your box will be delivered so please make sure you provide delivery hints for us in case you’re not at home to receive your box.
Why do I have to enter my credit card details on the HelloFresh website?
You pay a $1 subscription activation fee. We need your credit card details to add you to our delivery database. Your card details will remain secure and will only be used by us if you continue your subscription.
Do I have a minimum time for the subscription?
No. You can cancel at any time after you've received your first delivery! You need to let us know by Wednesday night if you do not require a delivery the following week via your online account. You must let us know by this time because we commit to order quantities with our suppliers for the following week.
Why isn't my voucher working?
There could be few reasons. Please make sure you live in our delivery area, that the product you have selected corresponds with the voucher you bought, that the voucher has not already been used, and that the claim period for the voucher has not ended you can always get us to check it by live chatting with us on any page of the site.
Important information:
Where do you deliver?
We deliver to most suburbs in Brisbane, Sydney, Canberra and Melbourne. We have recently opened up to a few new places and we plan to expand even further. Please check the post codes here to see if you're within our delivery area.
Here is the link:
http://www.hellofresh.com.au/aboutus_delivery_areas/