Merchant Take-Down Requests

This thread is for disclosing take-down requests from merchants and related discussions. We at OzBargain often receive requests from merchants to remove pages and deals on this website. Sometimes the requests can be reasonable but sometimes not. The moderators will use this thread to post requests from merchants + our actions.

For merchants / store representatives:

Comments

  • Page

    BOGOF Burrito Bowl @ Guzman y Gomez via DoorDash, $5 Burrito + Service Fees + Delivery Fee @ Guzman Y Gomez via DoorDash, $10 Burritos Every Monday in March @ Guzman y Gomez via Menulog and Free Delivery Platform Wide @ Uber Eats.

    Request

    Emails from Guzman Y Gomez claiming the OP has posted commercial sensitive & confidential internal communication material. The uploaded images containing screenshots of material that should not be made public, and these posts need to be removed.

    Action

    We have determined that these screenshots are indeed internal memo that's not meant for public. Posts are unpublished.

    Posting internal communication would be against the employment contract in most places, and might jeopardise the actual promotion. It is strongly discouraged here.

    • Free Delivery Platform Wide @ Uber Eats

      Why is this associated with GYG? It was posted as platform wide excluding McDonald's.

      • It's actually a GYG-only deal, but the main issue is with the post containing screenshots of snippets of internal communication.

  • Page

    Alltrails+ 1 Year Subscription $17.99 (Was $35.99) @ Alltrails

    Request

    Alltrails sent us a DMCA claiming "copyright infringement". Also received an IP Rights Infringement Notice from Alltrails via Red Points claiming "the following content is infringing upon their valid intellectual property rights". However so far only an URL is provided — no exact violation is mentioned.

    Action

    I've sent back an email requesting for more information, and will update here if there's any followup. Meanwhile, I am replacing the Alltrails store image with our default "Removed due to copyright issues" image just in case.

  • Page

    Zinus Mattress Sale from $88 King Single + Delivery ($0 to Most Metros) @ Zinus via Marketplace

    Request

    Marketplace provider does not want to be associated or named in posts by Zinus Marketing. Takedown request jointly issued by Zinus and marketplace provider.

    Action

    Zinus and marketplace provider were fully informed of, and they agreed to the consequence of us accepting a takedown notice. Post removed and Zinus Marketplace store is permanently banned.

  • Page

    Property Development Experience with Caifu Property

    Request

    Received Letter of Demand from lawyers representing Caifu Property yesterday afternoon.

    • Request to have page unpublished, as it's defamatory
    • Demonstrated a few allegations in the post that are untrue

    Action

    Page unpublished, as

    • Some allegations are questionable, also being called out by the community
    • OP of the post is a ghost account
  • Page

    Free - Movie Streaming (e.g. Oppenheimer, Top Gun Maverick, D&D Honor Among Thieves + More) @ Nice Airport Website

    Request

    Received a registered mail from Avocate au Barreau de Paris representing MOMENT, stating that

    a user of the Portal has violated these terms of use by publishing the URL for access to the Portal on your site

    They claimed that page is unlawful, and requested it to be removed.

    Action

    We have changed the URL of the deal to link directly to the Nice airport's website.

    • Just curious as to how were a bunch of French lawyers able to locate this post on an Au bargain site??
      Just a bunch of keywords?

      • +6

        They were probably tracking the URL to see who is directing to the portal and large hits from ozbargain haha

        • +1

          tracking the URL to see who is directing to the portal

          See, this is the kind of big brain stuff that I know nothing about.

  • Page

    Tradiebrokers Deals

    Request

    We noticed that items from Tradiebrokers have recently been posted on the OzBargain website. While we appreciate the enthusiasm and support from the community, we kindly request that Tradiebrokers' deals and listings not be featured on OzBargain.

    We would greatly appreciate your assistance in removing any existing posts related to Tradiebrokers and ensuring that no new listings are shared in the future. Please let us know if there’s any additional information or actions required on our part to facilitate this process.

    Thank you for your understanding and cooperation. We value the work OzBargain does in creating a platform for sharing great deals, and we hope this request can be managed amicably.

    Action

    All past posts related to TradieBrokers on Amazon have been removed, and that store has been permanently blocked.

    • +7

      Actually a very respectful email. Much nicer than some in this thread in any case.

      • +6

        The deals were on Amazon though, I don't get why they don't want their Amazon deals to be posted.

        • +1

          Exactly. It's not like they're some member-only portal, like PowerPass or something…

          • @HamBoi69: Maybe they're worried about creating a history, or for people to discuss their products. Either way, seems perculiar given they're on Amazon and subject to scraping/public discussion anyway. Agreed it was very polite/respectful in their request though.

  • Page

    $12.50 Standard / $27.50 LUX Movie Tickets (+ Online Booking Fee) @ Hoyts

    Request

    As a business, HOYTS does appreciate Ozbargain, making our offers accessible to a wider range of consumers.

    Unfortunately for this offer, it is meant to be a ‘hidden’ offer for Uber One members. When it’s leaked, it just means we have to update the link, which will cause issues for Ozbargainers trying to access the link.

    Action

    No action taken for now. As the deal post was already marked as expired yesterday, due to the link no longer working, the post will remain published.

    However in the case there is a future deal post for this specific Uber One Hoyts offer, with a direct link to Hoyts, it would be removed as per Hoyts request, rather than keep it published and have Hoyts change the link and make the deal redundant/expired anyway.

    • +6

      HOYTS email reads to me like: “We’re too lazy and or cheap to come up with a system where targeted deals are only available to those targeted so please stop spreading our generic URLs”

      For future deals posted and the URL is replaced, so longer as the OP posts with the deal URL originally, I assume we’ll still be able to find the URL in the revision of the deal.

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