Dear OzBargainers, Does anyone have any experience with building a home with Caifu Property?
I had a bitter experience with them recently where I have found myself to be in a tough situation after I signed a contract with them to build. I have found later that Caifu Property are basically the agent for the builder NCL Group, which they don't mention in any of their marketing policies. The team consists of (mod: removed personal info) who provided false information deliberately.
Below are some of the issues that I have faced with them:
The construction started 8 months later than what was promised by Caifu Property team members, which resulted in huge holding cost.
The valuation of the home after build was lower by $200K-$300K than what was proposed by Caifu Property. Surprisingly they used misleading appraisals letter from their friendly real estate agents only to attract clients at the time of sell. They even denied this over phone when I mentioned this to him, although I have all the written evidence. This has resulted in a huge loss for me. My intention was to sell the properly with a profit after the build, but now due to the lower valuation, I am stuck with it, and unable to sell, as the current selling price is lower by $150K than my cost to build.
The build price was way higher than what would be a reasonable amount for that house, as they take huge commission from the build price. I made a mistake by falling into their evaluation and appraisal traps.
Whenever I have raised these issues with them, they only give a call and provide some bogus explanations, and surprisingly they never reply to emails to protect their wrong doings.
The build quality if quite poor. There have been numerous issues with the build quality with NCL and it has been very difficult to convince NCL to fix them as NCL would find many excuses not to fix them.
Caifu Property claims that they never made any loss to any of their clients is totally false. If you look at their review in Google Maps and Facebook, they are all falsely made.
If you have any suggestions to how to overcome this loss, please feel free to advise.
Sounds like you're trying to play the victim when in reality you just made a poor financial decision…