This is an international model and may vary in some aspects to local versions in Australia. Warranty terms and conditions between comparison products may vary, as may delivery costs. The minimum cost of delivery from Discount Point is $21. All Discount Point products come standard with a 12 month warranty from Discount Point.
If you have any questions or feedback, please send us an email to [email protected]
new model coming out soon.
wow, impressed with how much the 5C is dropping in price.
Yes, about AU$61 according to this post.
Even if the $21 delivery gives this seller a little extra margin, one wonders how they buy them from Apple or Apple's re-sellers at under AU$600 - HK retail price is about AU$660.
I don't think that they are. I think they are having trouble selling the 5c and people are happy to offload them and take a hit of 100 dollars or so. Retailers are reluctant to discount the phones themselves because it might upset apple.
I don't think that they are. I think they are having trouble selling the 5c and people are happy to offload them and take a hit of 100 dollars or so. Retailers are reluctant to discount the phones themselves because it might upset apple.
Yes, you could be correct.
Local HK cellular users are 'churned' every year or two. Good offers to get a 'new' phone to change carrier. Then they sell their new phone to a Mongkok phone store for cash, and keep their old phone.
OP/Rep
Is this a HK Market iPhone 5c?
Will it be delivered directly to buyers from your Hong Kong business? Or, will you be the importer? (And then deliver to customers from your Victorian address?)
Are purchasers of these iPhones buying from your Australian business/company or from your Hong Kong company? Who is invoicing these purchases? I am assuming that an invoice/receipt is included with delivered orders?
How does one claim on your warranty? To where would the phone be sent for warranty assessment/repair/replacement? Who pays for the costs of return to this address and then the return to the customer? How long should the process take? Is there some maximum time?
Also, why is your .com.au registered to/by "SIDNOM PTY LTD" which also owns about 45 other domains?
Sorry for so many questions, but I am sure you can address them easily and quickly.
Thanks.
Where there's smoke, there's fire. You have been warned.
Where there's smoke, there's fire. You have been warned.
Too cryptic for me. Please explain or expand.
Hi A3Australia,
Yes, it’s an international model compatible with the Australian network.
For products supplied by our HK suppliers, it will be dispatched from HK warehouse and delivered directly to your nominated address. Customer will be the importer. For products supplied locally, it will be dispatched from our warehouse in Braeside.
Customer buying these iPhone are buying from our HK business and customer will receive an invoice issued by the HK business.
Customer can register ewarranty on our website http://www.discountpoint.com.au/ewarranty/index.php to claim warranty and to check the progress of a claim. All warranty claims will be handled by Discount Point Australia. The phone will be sent back to our HK supplier for assessment. We have two warranty policies: Dead on arrival ("DOA") Warranty and Standard and Extended Warranty. If the product is faulty upon arrival, Discount Point will bear all the cost. Claim process varies, the process should take 2 to 3 weeks. If you need more info, please have a look here http://www.discountpoint.com.au/warranty-support or send us another message and we will answer any other concerns you may have.
SIDNOM PTY LTD is the registrant or the owner of this domain. It is normal business practice to use the services of companies such as SIDNM PTY LTD, to secure a desired domain name like DiscountPoint.com.au.
We hope that answer your questions, please don’t hesitate to contact us if you have further questions.
SIDNOM PTY LTD is the registrant or the owner of this domain. It is normal business practice to use the services of companies such as SIDNM PTY LTD, to secure a desired domain name like DiscountPoint.com.au.
Ahh… NO IT IS NOT.
You had better read the auDA Policy on .com.au domains.
Customer buying these iPhone are buying from our HK business and customer will receive an invoice issued by the HK business.
So, no legally enforceable warranty (in Australia)?
No protection under Australia's Consumer Rights Legislation?
All warranty claims will be handled by Discount Point Australia.
So the purchaser must pay to return the phone to your Australian address by some traceable/track-able method?
The phone will be sent back to our HK supplier for assessment.
So do you pay for this?
Claim process varies, the process should take 2 to 3 weeks.
Is that?:
DiscountPointAU->DiscountPointHK->
YourSupplier->AppleHK->YourSupplier->
DiscountPointHK->Customer
OR is it?:
DiscountPointAU->DiscountPointHK->
YourSupplier->AppleHK->YourSupplier->
DiscountPointHK->DiscountPointAU->Customer
So, all the above takes two to three weeks, correct?
And who pays for the return from Hong Kong to Australia and/or to the customer?
Does Discount Point Australia 'cover' the phone(s) for damage and/or loss after the phone(s) are returned to their AU address until the phone(s) are returned to the customer(s)?
Hi A3 Australia,
Customers definitely have consumer rights as they are buying from an Australian business.
The purchaser will pay for the return and we will reimburse the freight cost if the item is found to be faulty upon arrival or damaged in transit.
We will cover the freight cost to our HK supplier.
Yes it takes 2 to 3 weeks, we will send the item directly to supplier for assessment/ repair. Once fixed, item will be returned directly to the customer.
Our supplier pays for the return freight.
Please message us your phone no/ email or send it to [email protected] and our staff will be more than happy to explain it in more details for you.
Cant see your ABN on your website
Cant see your ABN on your website
"Discount Point Pty Ltd ABN 46 150 843 842 "Discount Point Australia"
and
"Discount Point Ltd (Company Registration Number: 1688163) registered in Hong Kong "Discount Point HK".
These iP5c would be sold and supplied by Discount Point HK (NOT Discount Point).
So, no legally enforceable warranty, and no Consumer Rights in Australia.
Did I ever tell you OzBargainers how I hate 'post-and-run' reps?
Those reps that post and then never stick around (or even come back) to respond to comments and/or to answer questions.
EDIT
Post-and-Run should be a valid reason for a -Neg (if there is no clear bargain in the post).
wow, impressed with how much the 5C is dropping in price.