Price Error] Samsung 840 250GB SSD - £39.92 ea + £11.53 Shipping (~ $70 ea + $20 AUD) Amazon UK

Ljuicebox12 on 31/08/2013 - 22:14
Last edited 03/09/2013 - 11:10 by 1 other user

Moved to Forum: Original Link as this is a price error on Amazon UK. See chat record with support staff and example of cancellation email.

Stumbled across this deal on my daily internetting:

Samsung MZ-7TD250BW 250GB 840 Series Basic 7mm Ultraslim Solid State Drive
http://www.amazon.co.uk/dp/B00EPFKL0A

£39.92 [$70 AUD] for each unit. Shipping cost to Sydney was £11.53 [$20 AUD] for me, but I ordered two. Note that price on the site includes VAT and 20% VAT will be taken out at check out.

Kind of a suss product entry with such a cheap price (this Samsung SSD goes for ~$200 locally) and generic description, but it's being sold BY Amazon UK so they don't charge until they ship.

Have at it!

Computing Computer Component Samsung SSD

Related Stores

Amazon UK
Amazon UK

Comments

      • Purt on 01/09/2013 - 15:41
        +8

        like you?

        • Elijah on 01/09/2013 - 21:46
          -1

          I was the 15th voter on this deal, nothing much was known about the success rate of this deal, I was talking about the next 23 hrs worth of votes, people kept voting aimlessly, its an observation and I found it funny… :)

      • Briggles0 on 02/09/2013 - 01:34
        +1

        sure so you purchased before many votes, though not sure why that makes only your vote legitimate. but why not revoke yours once you knew better? ;)

        to me it sounded like you thought we should wait for shipment confirmations to vote on a deal, because there's always a possibility something might go wrong, how can we predict w/ certainty - you didn't with your vote. votes are a useful indication of hot deals. anyway, i'm sure people voted cos it was a good deal as they saw it at the time as you did… if they change their mind later they can revoke

        • Elijah on 02/09/2013 - 10:18

          I voted for the fact that the OP posted something good, irrespective of if the deal goes sour, and have rarely ever revoked my vote for what happens to a deal even if its negged to infinity, when many would revoke votes…

          but to hit 560 votes without any certainty that this will be honored is just silly, its worse than the DX deal, as we at least received compensation and many of us eventually received the products we ordered, this has provided us nothing and still gets more votes and nil negs, unbelievable…

        • Briggles0 on 02/09/2013 - 14:03

          "I voted for the fact that the OP posted something good"… yep why I voted, I am betting most too

          "have rarely ever revoked my vote for what happens to a deal even if its negged to infinity, when many would revoke votes…" It's something that hasn't even happened so why is it worrying you. You are saying you vote / retain your vote in the chance that it gets negged in the future because you want to save it from being negged to infinity? Though I am completely missing your logic behind his, maybe this is why some keep voting it + .

          "but to hit 560 votes without any certainty that this will be honored is just silly" Don't buy this. Not silly enough for you to revoke your vote.

          "its worse than the DX deal, as we at least received compensation and many of us eventually received the products we ordered, this has provided us nothing and still gets more votes and nil negs, unbelievable…" eh, I don't know what you are comparing it to exactly. But sounds like to another deal that was "eventually" resolved. Can we just wait until we find out the outcome of this one before comparing it to the outcome of others.

        • Elijah on 03/09/2013 - 03:22

          Briggles ur an honest chap, so lemme tella you somethin, that'll probably end this conversation, I'm a seasoned troll and a halfwit, so don't waste ur energy on me please… lol ;)

        • Briggles0 on 03/09/2013 - 18:34

          ok so you were trolling after all, you got me…you win.. not sure if you are serious but would explain it. sure i am honest??-well wasn't lying…:S lol but don't perceive as attacking, just in case that's what you mean. none of this was something that ever bothered/upset me. it was too silly in my eyes, normally ignore stuff i find silly, but randomly responded to explain how i found your mocking of the upvoters illogical/hypocritical.

  • Brick50 on 01/09/2013 - 14:58

    Me:Okay, Will the product be honoured?
    Saurabh:I have checked and see that this item was removed as soon as we realsied that the price was wrong on the website.
    In this case, there is an issue in which we are looking into.
    I'm afraid that this price cannot be honored as this was the price error on the website.
    Me:Okay, will I be reinbursed in full>
    Saurabh:We have just kept this order on hold while the investigation is going on to this order.
    I can assure you that you were not charged for this order and this was just the authorization which was made on your order.

    • jimbler on 01/09/2013 - 15:00
      +16

      Nobody has been charged yet. I hope they reimburse me my $0.

      • David Hasslehoff on 01/09/2013 - 15:58
        -1

        no one has bothered to chat online with Amazon to see if it wasn't a pricing mistake?

        • Slo20 on 01/09/2013 - 16:09
          +7

          if you bother to read old comments you see that someone did.

        • David Hasslehoff on 01/09/2013 - 17:45
          +2

          um yeah I did read the cut and paste from slick deals but no where did they it ask if it was a price error?

        • David Hasslehoff on 01/09/2013 - 18:05
          +1

          You are now connected to Saranraj from Amazon.co.uk

          Saranraj:Thank you for contacting Amazon.co.uk. My name is Saranraj . May I know your name, please?
          Me:David Hasslehoff
          can you please help me with an enquiry about my Order #***-******-******
          Saranraj:Hi David.
          How may I help you today?
          Me:the price of this SSD seems very cheap could it be a pricing error?
          Saranraj:This is the correct price and no error.
          Me:Great thankyou for checking
          Saranraj:You're most welcome Have a nice day.
          Is there any thing else I can help you with?
          Me:no thankyou for the confirmation

        • edfoo on 01/09/2013 - 18:08
          +14

          Only David Hasslehoff can get this special deal, the rest of us don't :(

        • David Hasslehoff on 01/09/2013 - 18:26

          no it's only an emailed copy of the transcript confirming it was not pricing error

        • edfoo on 01/09/2013 - 19:27

          LOL, I was only joking in the previous post. I meant David Hasslehoff is a legend so he receives special deals while us mere mortals don't get :D

  • damolol on 01/09/2013 - 15:08

    Welp fun while it lasted… Next!

  • chipstss on 01/09/2013 - 15:20

    No cancellation yet, might have to wait till the weekend is over.

  • giggles on 01/09/2013 - 16:18
    +19

    Classic OzBargain - 500+ votes on a pricing error.

    • Hoju on 01/09/2013 - 16:45
      +1

      Yeh what gives. It had 400 and something when I woke up and it was sold out then. So people were still upvoting a deal that was expired?
      No system is perfect I guess…

      • fchis on 01/09/2013 - 16:53
        +1

        Many sheep I say.

  • lostn on 01/09/2013 - 17:11
    +1

    Pretty sure it will get canceled if it's a pricing error. Amazon reserves the right to do that.

    There was some crazy pricing error some time ago with HDDs being sold for 1 cent, and some Ozbargainer tried to buy 200 of them.

    • easternculture on 01/09/2013 - 17:34
      -4

      broden ?

    • chipstss on 01/09/2013 - 18:19

      This price is slightly more plausible than 1 cent.

    • Gavman on 01/09/2013 - 19:01

      well I don't agree, they deserve to have the opportunity to correct an error and if any orders went through with incorrect price to cancel those but the deal went on for hours.. shorly amazon are big and bright enough to notice an issue and resolve it in a timely manner.

  • leyton01 on 01/09/2013 - 18:18
    +2

    Is CamelCamelCamel correct in showing that it was this price for 1 week (since 24 August)?
    That is a long time for it to be that to be a pricing error. Surely they would have had orders in that time.

  • [Deactivated] on 01/09/2013 - 18:22

    Me: I'm just hoping to ensure this order has the correct pricing and isn't going to be cancelled as it seems rather cheap?
    Order # —
    08:14 AM(GMT) Rakesh(CSA): Thank you.
    I have checked and your order is yet to enter into the dispatch process.
    08:14 AM(GMT) Me: Is the pricing correct though?
    08:15 AM(GMT) Rakesh(CSA): Give me a minute.
    Let me check this for you.
    08:16 AM(GMT) Rakesh(CSA): Thanks for waiting.
    As of now, the price listed for this item is correct. You will be charged the amount of 91.37 GBP for this order.
    08:17 AM(GMT) Me: ok thank you :)

    Now, that says "AS OF NOW" the price listed is correct. Doesn't mean it wont change I guess.

  • pmupsinep on 01/09/2013 - 18:24
    +2

    Most likely will be cancelled, they don't honour price errors, remember the cheap Looney Tunes DVD deal
    http://www.ozbargain.com.au/node/104619

    • hollykryten on 01/09/2013 - 18:45
      +2

      Remember the cheap Transformers Masterpiece Optimus Prime. All orders cancelled

      http://www.ozbargain.com.au/node/89667

      • Gavman on 01/09/2013 - 19:10

        this appear slightly different.. the ssd are at around 50% off normal domestic retail which isn't uncommon for a stock liquidation where as this link is more around the 70-80% off

  • claudia786 on 01/09/2013 - 19:04

    great

  • davidl2 on 01/09/2013 - 19:24

    I had $1 Blu Ray honour by Amazon…bought like 20 of them, cost me around $1.30(?) each including shipping

    • pmupsinep on 01/09/2013 - 19:26

      USA or UK Amazon?

    • hollykryten on 01/09/2013 - 21:57

      That $1 blu-rays were from Amazon US. However this SSD is from Amazon UK and they are far more uptight when it comes to pricing errors

  • Slo20 on 01/09/2013 - 19:35
    +1

    Just saw this on the amazon link http://www.amazon.co.uk/According-support-Samsung-mistake-pr…
    Claims the price will not be honored.

    • fchis on 01/09/2013 - 19:37

      This won't be their last time anyways.

    • machej on 01/09/2013 - 20:41
      +1

      "pickles" was the best response. :D

  • bxpressiv on 01/09/2013 - 19:46
    +1

    To anyone who thinks that Amazon must honor this transaction or compensate you feel free to read the following thread to arm yourself with lots of specious arguments to support your case:

    http://www.ozbargain.com.au/node/89032

    lol @ negs, obvioulsy still a sore point for some.

    • ryanlundie on 01/09/2013 - 20:50

      *Neg

    • giggles on 01/09/2013 - 21:06
      +1

      Thank you for the new word of the day. I had to look up 'specious'!

    • Maverick-au on 01/09/2013 - 22:19

      I don't see any relevant similarities between the Harvey Norman deal and this one.

      Harvey Norman is a local store with poor online presence, Amazon only have an online presence.
      Harvey Norman consists of all franchise stores with delivery from those stores, Amazon consists of one company with country based operations falling under it.
      Harvey Norman are based in Australia only, Amazon are international.
      Harvey Norman stood to lose $700 a product, Amazon stands to lose maybe $40 a product.
      Harvey Norman don't care about their reputation whereas Amazon do.

      • meroveus on 01/09/2013 - 22:50
        -1

        There don't need to be any similarities - Amazon is cancelling all of these orders, and that is that.

      • bxpressiv on 01/09/2013 - 22:57

        No relevant similarities?

        Regardless of the seller, big/small, rich/poor, national/international, good/bad customer service they don't have to honour a pricing error. Particularly sellers who say so in their T&Cs. Whether they choose to honour it or not is up to them, there is no customer entitlement.

        So apart from the list of differences you raised you probably missed the only relevant similarity I was actually making, in both situations they don't have to honour the transaction.

        • wtfnodeal on 01/09/2013 - 23:02
          +1

          Are we getting back to this topic again? There is a huge different between HN and Amazon here i.e. HN took your money before items were dispatched but Amazon would leave it as authorization only and wouldn't withdraw the money until the items were dispatched. Learn it and get over with it bxpressiv
          Edit: btw, you might need to Google what does "transaction" mean.

        • bxpressiv on 01/09/2013 - 23:30

          Lol

          Delete transaction -> insert order. Fixed.

          So you're ok with Amazon cancelling this transaction? Because if you think it is then it definitely must be.

          Edit: I + your comment because I like your conviction.

        • wtfnodeal on 01/09/2013 - 23:37
          +1

          If it is an order not a transaction then yes of course it is ok for the seller not to accept the order for whatever reason it is.

        • Maverick-au on 02/09/2013 - 10:15

          That's right, there are no relevant similarities as I said.

          There have been many examples of large online sellers in the past honouring pricing mistakes including companies like Dell supplying hard drives at many hundreds below cost.

          What there hasn't been are any examples of small bricks and mortar stores with weak online presence honouring pricing mistakes.

          Will Amazon honour the pricing? Maybe not given the huge influx of orders but there is a far better chance than someone like Harvey Norman honouring it.

          As posted earlier….

          Harvey Norman is a local store with poor online presence, Amazon only have an online presence.
          Harvey Norman consists of all franchise stores with delivery from those stores, Amazon consists of one company with country based operations falling under it.
          Harvey Norman are based in Australia only, Amazon are international.
          Harvey Norman stood to lose $700 a product, Amazon stands to lose maybe $40 a product.
          Harvey Norman don't care about their reputation whereas Amazon do.

      • nyamatongwe on 02/09/2013 - 10:54

        Harvey Norman are international. I was surprised last year to find them in Slovenia
        http://www.harveynorman.si/

  • [Deactivated] on 01/09/2013 - 21:50

    What? I finally workout what this is and now its going to be canceled? Grrrrrrrr

  • WatchNerd on 01/09/2013 - 21:53

    I bet you one of two things is going to take place.
    They won't honour this price or they will honour it.

    • hollykryten on 01/09/2013 - 22:01
      -3

      It's already been concluded that Amazon UK is not going to honour it

      • [Deactivated] on 01/09/2013 - 22:09
        +1

        really? so have you gotten a email stating that?

        • hollykryten on 01/09/2013 - 22:16

          It's only a matter of time before those cancellation emails get sent. Amazon UK never ever honours pricing mistakes

  • Talonparty on 01/09/2013 - 22:15
    +1

    Well, now even if it is cancelled it seems I have sold myself on the idea of finally putting an SSD into my desktop. I'm gonna have to get one somewhere…

    • fchis on 01/09/2013 - 22:19

      For a cheaper alternative, a hybrid ssd + HHD may work fine.

      • Elijah on 01/09/2013 - 22:26

        I've got the Seagate Momentus XT and highly recommend it !, but its obviously not as fast as an SSD…, its fairly quick for gaming and general everyday usage and Boot time is quick, but overall speed wise nothing comes close to my OCZ Vertex 4's performance ! :)

  • Brick50 on 01/09/2013 - 22:40
    -6

    Just got a cancellation email

    • [Deactivated] on 01/09/2013 - 22:46
      +1

      pics or it didnt happen

    • [Deactivated] on 01/09/2013 - 22:56
      +2

      I've been sitting here, calmly waiting for the inevitable.

      No, not the cancellation email - the stream of disappointed folk that are about to double the size of this thread.

    • Brick50 on 02/09/2013 - 16:04

      Why all the negs?

      I'll upload it soon

      • foobar on 02/09/2013 - 16:25
        +2

        Denial, disbelief, traumatising. People don't want to believe they're not going to get their uber cheap ssd's!

        • stumo on 02/09/2013 - 16:33

          Prepare for another salvo foobar.

  • Astro551 on 01/09/2013 - 22:59
    +2

    who the heck is still upvoting this thing

    • [Deactivated] on 01/09/2013 - 23:08
      +1

      These guys - including some twit who has voted it up in just the last few minutes!

    • easternculture on 01/09/2013 - 23:15
      +1

      when cancellation emails start i.e. confirming its a pricing error, it will end up in the forums

    • Elijah on 01/09/2013 - 23:29
      +1

      That's my point too why are we up voting something we aren't sure about… ?! Mods should have moved this to the forums, instead of everyone wasting time, revoking, neging, complaining etc… O.o

      • easternculture on 01/09/2013 - 23:35
        +1

        Mods should have moved this to the forums

        when the price error is official

      • bxpressiv on 01/09/2013 - 23:36
        +2

        I up vote these sorts of things because there's a small chance it might pay off. You see these things and you're 99% sure nothing will come of it but I'm glad they're but to my attention. Then I can choose whether I want to come along for the ride.

        Once it's confirmed as a error, sure move it. Most people realised from the outset this was unlikely to be a win, still enjoyable while the idea lasts.

    • [Deactivated] on 01/09/2013 - 23:43

      That has nothing to do with a pricing error - a few banks will decl a transaction depending on their fraud systems - this will then require the info outlined in that post to be sent to the company as verification.

  • Gina Rinehart on 02/09/2013 - 00:14
    +16

    You are now connected to Gladwin from Amazon.co.uk
    Me: I am wondering if my order # xxx will be honoured or not as it seems quite cheap. Thanks.
    Gladwin: Thank you for contacting Amazon.co.uk. My name is Gladwin. May I have your name, please?
    Me: Alex
    Gladwin: Thank you.
    I understand your concern regarding the price of the item.
    Rest assured that you will receive the item Samsung MZ-7TD250BW 250GB 840 Series Basic 7mm Ultraslim Solid State Drive at the cost of £51.18

    Please don't change your mind, thanks amazon <3

    Now I regret not ordering more

    • [Deactivated] on 02/09/2013 - 00:38

      I can confirm this!

      • bentan77 on 02/09/2013 - 05:05

        I wonder how many times their chat reps have been asked this.

        • Hoju on 02/09/2013 - 06:07
          +2

          Pretty sure a chat rep doesn't know either how good a price this was or what amazon management are thinking, hence would have no reason to separate it from any other legitimate order.

        • blopd on 02/09/2013 - 06:49

          "I understand your concern regarding the price of the item."

          This could mean she understands how good the price is.

        • Hoju on 02/09/2013 - 07:14
          +1

          In my experience with chat reps, that's the first line they're taught to spill out.
          "Hi I'm just wondering about xyz"
          "I understand your concern about xyz…"

          That's why I hate talking to them. Never resolves anything

        • foobar on 02/09/2013 - 08:06
          +20

          I understand your concern about chat reps…

        • aerona on 02/09/2013 - 11:41

          Thanks I feel better now.

      • Ahan on 02/09/2013 - 10:35
        +2

        I started webchat after seeing this. I didn't get confirmation as you guys did. I was told to await further email updates.

  • hollykryten on 02/09/2013 - 08:13
    +3

    I wouldn't go by what a chat rep is saying they wouldn't know what upper management is up to.

  • giggles on 02/09/2013 - 09:22
    -6

    An obvious pricing error and still NO NEGS?

    C'mon fanbois.

    • stumo on 02/09/2013 - 09:32

      I've got my neg ready and waiting. Has anyone got a cancellation email yet? I've been on the receiving end of 2 amazon UK "price errors" recently, this and the transformer one. TBH its not that much of an error for a superseded product. The transformer one was was even milder.

      • hollykryten on 02/09/2013 - 09:33
        +3

        I noticed on that Optimus Prime figure set from Amazon UK that the cancellation emails didn't come through until the following day later. And since it's been the weekend in the UK there wouldn't be the staff there to process the cancellations as of yet. Maybe later on today during monday UK time. They probably only process cancellations during monday-friday. I mean it only just ticked onto monday morning in London UK.

      • Tal_Shiar on 02/09/2013 - 13:10

        You do realise that the neg vote you seem to covet so much will be wiped away when a mod moves this to the forums? Maybe you don't…

  • Phoebus on 02/09/2013 - 09:39

    dman. This has got to be the ozbargain deal of the month and I missed it.

    • hollykryten on 02/09/2013 - 09:40
      +1

      Don't worry. All the orders will probably get cancelled in any case. So it won't be the deal of the month since no body will get one.

  • snvl on 02/09/2013 - 10:09

    I hope that MODs move this post to forums straight away if, when, price error is confirmed.

    • Ahan on 02/09/2013 - 10:34

      Its a pricing error for sure. The matter is whether Amazon is going to honour that. I am not suprised if they dont.

  • dri on 02/09/2013 - 12:41

    Why is there such a hold up to official confirmation of the the pricing error¿

    • matt_will_fix_it on 02/09/2013 - 12:49
      +4

      Maybe because the working week hasn't started in the UK¿

    • foobar on 02/09/2013 - 13:29

      They could be negotiating with Samsung to try and fulfill the orders somehow, we may yet be in for a surprise. If somehow they do manage this, they'll probably limit it to one or two per order. Fingers crossed.

      • dri on 02/09/2013 - 16:49

        That's a reasonable outcome as any. Didn't occur to me that it had to do with a working week as I assumed an online company trades 7 days a week given Amazon's stature.

  • owenz on 02/09/2013 - 14:44
    +2

    I chat with Manoj, cust service of Amazon UK. I asked when my order will be despatched and he/she responded that currently they having issue with numbers of orders of this particular item and the issue will be fix in 3 business days.

    i didn't ask whether the pricing was wrong and he also didn't mention about it either.

    still hoping though :)

    • chutibuti on 02/09/2013 - 15:29

      I did the same. When I asked about dispatch date, she mentioned that "We are working on it & it will be dispatched soon", but she hasn't mentioned about any pricing error.. It cant be wrong as she correctly identified my order quantity (4-SSDs )from the order no :)

  • paulaus on 02/09/2013 - 15:38

    i hope the people who ordered thousands are rich if this is real…

    • BlazinPast on 02/09/2013 - 15:57
      +1

      I don't think that will happen. Hopefully they just make it 1 SSD per customer.

      • brett-au on 02/09/2013 - 17:47

        agreed. If anything, this is the most likely outcome as I believe the shipping 'profit' is greatest when you only purchase one. Don't want just one? Then I'm sure Amazon will be happy to cancel your order.

        Of course most likely = the only way this could possibly happen. I expect my order to be cancelled.

    • wAx0n on 02/09/2013 - 18:26

      not really, if they were even considering to honor this it would be logical to assume it would be 1 per customer or none at all.

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