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Philips CitiScape Collection DOWNTOWN Headband Headphones - Brown Colour >> $22 @ Harvey Norman

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Philips CitiScape Collection DOWNTOWN Headband Headphones - Brown Colour >> $22 @ Harvey Norman
Go to Deal
Lcharisma on 31/08/2013 - 19:29 harveynorman.com.au (6584 clicks)
Last edited 09/01/2016 - 03:12 by 3 other users

It's back again..
much better price than earlier bargain OzBargain
now i have both black & white for this headphone.
who can resist for $22. (black color only, white still $64)

ps:
i already order online for this item, and 10 minutes later the HN rep call me asking is it true that online price $22??
i said :"absolutely true" and then he said you can pick up now if you want, c u in store.

have nice weekend OzB,
cheers.

31/8: 10PM: Black sold out, Brown & Gray still in stock

UPTOWN (rrp $179) sold out online , may be still available in some stores

DOWNTOWN (rrp $129) still available online

DOWNTOWN BROWN sold out only GREY left for $27

Electrical & Electronics Headphones Philips

Related Stores

Harvey Norman
Harvey Norman

closed Comments

    • dimagiba on 03/09/2013 - 14:10

      I just received a phone call. The lady was apologizing for the delay and said that my Downtown should be ready for collection in 3 days time.

  • cornbeef on 03/09/2013 - 11:19

    They have 2 of the uptown available at HN in Bendigo and the price is $64. (Brown grey, 1 in box and 1 on mannequin.)

  • IdBuyThat4aDollar on 03/09/2013 - 11:22

    Was pretty set on getting a pair of good quality/good value headphones. Anyone got any recommendations for other brands/models to get similar to these?

  • b0uncyfr0 on 03/09/2013 - 11:22

    Damn it, i missed out. To all the ozb's that got more than 1, would you be willing to sell me one?

    • billybrown on 03/09/2013 - 15:51
      -1

      Would like to buy one aswell. In melbourne, message me!

  • wumpushunt on 03/09/2013 - 16:23
    +1

    Bah, ordered fine last week, got a call today saying they wouldn't fulfill.

    First time buying from Harvey Norman, can't say I'm impressed.

  • PeeDee on 03/09/2013 - 16:24

    Still waiting for my headphones! Hopefully they will reorder more

    • wumpushunt on 03/09/2013 - 16:29

      I got told they are a discontinued item and therefore can't fulfill. Make of that what you will.

      • dreamscene on 03/09/2013 - 16:30

        Yup, just called Wiley Park store, lady said refund due to IT error. Bloody hell, staff all took it to re-sell. Not happy HN.

        • PeeDee on 03/09/2013 - 16:37

          how do you know they are reselling? This dealing doesn't sound legit. My one's at Wiley Park as well.

        • dyziplen on 03/09/2013 - 17:15

          They seem to be very inconsistent, perhaps its due to their franchise structure. Neos (posted above) and I received no calls, but an email saying the order has been "delayed" and its on backorder. While quite a few people here got calls instead, or have called HN, with responses such as yours.

          Therefore, what is going on? Does each store have a different method of managing these orders?

        • PeeDee on 04/09/2013 - 12:59

          We should do something, get TodayTonight or CurrentAffairs to do some background check on these franchise.

  • PeeDee on 03/09/2013 - 16:35

    There are so many pricks on gumtree selling this headphones.

  • FreoIsaac on 03/09/2013 - 18:40

    Just picked up my grey downtowns from CityWest in Perth, they have so much staff in different sections and nobody knows anything unless its for that department, they must get paid some sort of commission as i had 2 or 3 staff members try to "help" me look for the headphones.

    finally found somebody who actually listened to what i was saying, all other staff were trying to put it as a new order,i go look i ordered online on Sunday the website showed this store having stock, i rang Monday to make sure you had stock, you did, she kept umming and arrring going do you know who you spoke with… until i go i have order confirmation email, instant i said that she looked at email on my phone went out back came back in 2secs and walked out the door with them, it was not the tax invoice email either that came later today after picking them up.

    yeah with a deal like this i was not going to wait around for someone to call me,plus i had traveled all way from Freo to CityWest and was told day before that my order was fine and could pick them up she could tell i was not going anywhere until it had been sorted

  • easternculture on 04/09/2013 - 12:40

    Just got this from [email protected]

    dear customer we are regrettable informing you that the online phillips
    uptown blk/brn headphones have been discontinued , you will be refunded the full amount
    into you account within the next 5 business days
    sorry for the inconvenience

    • PeeDee on 04/09/2013 - 13:03

      A woman from HN Wiley park called today to inform that I won't be able to get my headphones and will get a refund. It is inconsistent on the fact that you got an email and I got a phone call.

  • Talonparty on 04/09/2013 - 18:53

    I don't know how I feel exactly, I ordered some uptowns from belmont WA on saturday night. Didn't hear about it and didn't chase it up on sunday (that was a mistake, I'll chase it up immediately in future).

    Spoke to the manager on monday, he told me they never even had them in stock in the first place, which was a blatant lie because I spoke to daveaus in this thread who mentioned that he picked some up from there.

    Anyway, I decided to wait and see what happened because they said they were going to get some for me. I got offered some downtowns instead so I decided to go for it (last in the store apparently). They aren't as high specced as the uptowns, and I think I'd have preferred the over-ear ones instead of the on-ear like downtown. They seem ok but I do think they lack some thump in the bottom end. They are just a spare pair for listening to while on the move. I have a pair of m50s for listening at work and they are a lot better, the downtowns seem comfortable so far but I'm not sure I could wear them for hours like I can with the m50s.

    Anyway, a reasonable result in the end I suppose, not what I had hoped. I think I might send in a complaint about the whole process and the fact that I think I was lied to though.

  • Aids on 04/09/2013 - 21:16

    Picked mine up from Chirnside Park in Vic this arvo, ordered black, but was offered grey or the display black. Went for the black cos they are hawt and the helpful dude claimed they have only been out for a couple of weeks and the kids only want to try the beats anyway. Was consistent with their condition so I was happy.

  • Checkboy on 04/09/2013 - 23:13
    +1

    Got the call today that they want to refund me. (Wiley Park)

    • PeeDee on 05/09/2013 - 12:19

      same as mine. how did others get delayed but ours was refunded?? I hate Harvey Norman

      • easternculture on 05/09/2013 - 12:59

        i called them and told them not to cancel the order as I'm going to complain to fair trading.

        Probably wont get anywhere, but a bit of extra work for them.

        And leaving the order open, if they order any new stock within the next month or so (that's how long a compliant takes to get resolved), ill be able to grab one.

        They kept saying that they wont be ordering any more in, but who knows

        I suggest you guys do the same

      • easternculture on 05/09/2013 - 13:12
        -1

        Ive just spoken to Harvey Norman Wiley Park

        He said that they have a backorder with a long waiting time and he wasnt sure why someone was emailing telling us that they will refund the order

        I told him im happy to wait and emailed back [email protected] telling them not to cancel the order

        • Talonparty on 05/09/2013 - 14:57

          Man this is all confusing. I would have happily waited for the uptowns if they'd have told me they would be on backorder at my local shop. Do you have any more information that I can use at my local so that I might be able to swap the downtowns for some uptowns?

        • PeeDee on 05/09/2013 - 16:59

          I got their call one or two days ago. I hope they haven't proceeded refunding. I just emailed to them, and will make a complaint to the Fair Trading. I reckon if we get enough people making the complaint, they will recognise this and take action. Harvey Norman is really inconsistent and deceiving.

        • PeeDee on 05/09/2013 - 17:11

          Hey guys, I encourage you to make the complaint publicly as well. Give them a bad impression. Here's one for Wiley Park.
          https://www.facebook.com/HarveyNormanWileyPark

        • dealsniper on 07/09/2013 - 14:55

          any updates on these wiley park orders?

        • Checkboy on 07/09/2013 - 15:32

          Just got a call about half an hour ago on them offering Sony MDR V55's as a replacement. Which retailed at $150 at HV, can be found for $50+ though at other stores. Still a reasonable discount, but still I wanted the Uptowns!

          Not sure what to do now.

        • easternculture on 11/09/2013 - 15:26

          Just got mine hand delivered by a Harvey Norman "Wiley Park" Staff Member.

          Glad i insisted they don't cancel my order :)

  • water on 04/09/2013 - 23:27

    Picked mine up. Ordered Brown, but they only have Grey Uptown. Anyone want to swap Brown with me? Still in box.

    • Gav on 05/09/2013 - 16:46

      You might want to say where you are if wanting to swap in person. :)

      • water on 06/09/2013 - 01:31

        True that, thanks Gav. I'm in Melbourne :)

  • hctan on 04/09/2013 - 23:56

    Got the order saying Sorry, your order has been delayed. It shouldn't take too long. We'll contact you as soon as it's ready.

    Hopefully it comes!

  • azm on 05/09/2013 - 08:30

    I just received my Uptown from QV Melbourne yesterday. It was back ordered by delayed due to not enough stocks. It still hold the sticker of RRP 178AUD and the bass wasn't so great but it is a nice piece of head phone and comfortable.

  • thunderlips on 05/09/2013 - 16:37

    I ordered on Saturday and received a call from the Hoppers Crossing store today telling me they were out of stock but they are going to upgrade to the Uptown's for the same price. I accepted that but I already have a pair of those.

    • water on 06/09/2013 - 11:33

      Does your invoice say Uptown or Downtown? Mine says Downtown though they gave me Uptown. Wondering if this going to be a problem if need to use the warranty some day?

  • Gav on 05/09/2013 - 16:45

    For those who arranged for store pickup from QV (Melbourne):

    • First orders have now been fulfilled, and they got stock transferred into them from country stores
    • Later orders are not yet fulfilled, but they've planned to get more stock in. Be patient!

    So overall it looks like QV really went out of their way to help customers (bravo).

    The person I spoke to said that the offer should never have made it online and, surprise surprise, it caused them a lot of headaches.

    • supercheap1 on 06/09/2013 - 09:12

      HN at QV Melbourne said they had 30 orders and only 1 in stock, which they sold over the weekend. They managed to get more from around the country. Saw two people pick up their headphones yesterday. So, well done to HN at QV Melbourne for going out of their way.

      • dyziplen on 06/09/2013 - 09:33
        -1

        They are not going out of their way, they are just doing their jobs. Its the other Harvey Norman who doesnt even bother with doing their jobs. Customers orded based on the fact that they are showing they have stock, the HN charged the customers credit cards making the sale. QV just didnt wiggle their way out of it.

  • hctan on 05/09/2013 - 18:45
    -1

    I got the pickup email for the downtown headphones from qv. I am still waiting on my uptown and downtown white!

  • IdBuyThat4aDollar on 05/09/2013 - 19:23

    Just got an email saying my downtown greys have been delivered. My order online was for delivery not pick up if that makes a difference.

  • msmhw on 05/09/2013 - 23:22
    +1

    I placed an order online and picked one up from store due to the delay for my online order.
    And now I got the confirmation of my online order ready to pick it up. But since I picked up one in store I don't need another on
    If anyone interesting to buy it from me it's grey downtown for $22 (original price) , I am happy to sell it to him or I will call them to cancel my order and refund me my money
    I am located in Sydney PM if you are interesting I can post it to you if you like (buyer pays shipping fess)

    • Checkboy on 06/09/2013 - 00:59

      PM'd you buddy.

  • PeeDee on 06/09/2013 - 17:50

    Anyone looking to sell their headphones please pm me. I'm interested in buying

  • dreamscene on 07/09/2013 - 16:10

    I was told I will be refunded on Wednesday regarding the Uptowns I bought but today received a call from HN Wiley Park to pickup the Uptowns. Just picked it up. Great looking set for $22.

    • dealsniper on 07/09/2013 - 16:36

      who did you speak to? thanks

      • dreamscene on 07/09/2013 - 18:30

        I made a complain on their website on Wednesday. Maybe that's why they tried to source one for me although I was told that it was an IT error and my payment will be refunded. Just call them up and ask to speak to someone in the computer department. The manager at the computer department there deals with this particular headphone issue at Wiley Park. Hope this helps.

    • Checkboy on 07/09/2013 - 16:59

      Whattttttttttt, they just called me and tried to replace them with some Sony MDR V55's.

      • dyziplen on 07/09/2013 - 18:44

        http://www.jbhifionline.com.au/ipod-mp3-portables/headphones…

        It does seem like a pretty decent set of cans. For 22 bucks, can't really see how you can complain.

        • Checkboy on 07/09/2013 - 19:02

          I agree, they are decent, and I am being picky and such. I still prefer the Uptowns though, as it's over the ear style.

          Furthermore, its HVs inconsistency that gets to me. But yes, good price still, although $150 is way over the real market price.

        • dealsniper on 08/09/2013 - 10:34
          +1

          got offered the V55's too (only in white). took it up in the end as there was no point arguing for uptowns (that they didn't have) - the other option is a refund. although keep me posted if you do get an uptown =D

        • Checkboy on 12/09/2013 - 14:56

          Yep got a call that I could pick them up from Wiley park after all this time. Was a good thing I just left the order open :)

  • Raninechen on 08/09/2013 - 15:51

    Just wanted to update everyone.

    I had some great news, ive ordered to pick from Wiley park and recieved a phone call 2 days later to refund my order. But 3 days later another staff member offered to give me the sony v55 which I was happy to get. Sounds great but when collect today. They screwed my order so they offered me the beats as replacement!! Hell yeah. So after a short wait and a bit of stuffing around I get a better product

    • Checkboy on 08/09/2013 - 16:00

      Which Beats if I may ask?

    • [Deactivated] on 08/09/2013 - 16:01

      I get a better product

      and still no PLUS for poor OP

    • Aids on 08/09/2013 - 17:15

      "So after a short wait and a bit of stuffing around I get a product"
      FTFY

  • Bargain4U on 08/09/2013 - 20:27

    Has anyone noticed the Uptowns are very quiet? Maybe I've been going to too many loud concerts.

  • gsrt22 on 08/09/2013 - 21:33

    picked up mine today in Bondi. Im not sure if its a new piece or been used (display). But they had only that one. The guy was saying you are very lucky to get this!!
    But great great headphone(downtown).

  • Richfield on 09/09/2013 - 20:20

    Been a week since I last heard from HN, will give them until the end of this week. Just shows as processing on the website.

  • hctan on 10/09/2013 - 21:59

    Just picked up my uptown today! Got to say HN QV has been great and saw my item been sourced from the Homebush store!

  • inrez on 11/09/2013 - 11:24
    +1

    After the initial order confirmation email on the 31st Aug I was worrying about my order being cancelled after reading this thread, but I received a tax invoice yesterday afternoon and the order was delivered around 10 this morning. So some stock is still being delivered.

  • Checkboy on 12/09/2013 - 14:49

    Got a call yesterday and got left a voice message telling me I could pick up the uptowns from Wiley park. This is after they first they would refund and then try offered the Sony v55's a few days later and then now like a week later they said I can pick up the uptowns.

  • PeeDee on 14/09/2013 - 16:58

    Guy help me please!
    I just got a call from Harvey Norman Wiley Park that I could pick the Philips Downtown and need the tax invoice. But that was never sent to me! Only the confirmation letter and Paypal receipt. So what do I do? How did everyone get compensation?

    • [Deactivated] on 14/09/2013 - 17:13
      +1

      confirmation letter is more than enough,

      Please bring any photo ID card with you.

      I picked mine up just showed them order confirmation email from my phone as my printer broke down at that time,
      Good luck

      Pleae don't forget to give + to OP as well

    • dimagiba on 14/09/2013 - 17:31
      +1

      The email I received states that I just need the order number OR tax invoice, photo id and credit card (does not apply to Paypal Transactions).

      • PeeDee on 14/09/2013 - 23:27

        Alright thanks guys. Hope it goes well tomorrow

        • Aids on 15/09/2013 - 00:46

          The fact that they called you should be enough. Just remember the name of the person you spoke to.

        • PeeDee on 15/09/2013 - 10:59

          I just got my headphones. I was suppose to get the white but got the grey instead. Can't complain.
          Also, it seem strange that the Apple earphone sounds better than this headphones despite of the price. The earphone sounds way better. Beats Philips by a mile…and the fact that its a headphone.

  • pshumi on 16/09/2013 - 11:16

    I called Coburg HN yesterday, they said that two are on back order and one is mine which should be in next week sometime. Any one else buying from Coburg?

    • pshumi on 02/10/2013 - 17:06

      Uptown is out of stock from the supplier and is no longer on back order. I talked to the staff at Coburg and I told them that others here were receiving the Sony v55's and they matched it, so although not the Uptown's that I ordered, still happy that they looked after me.

  • [Deactivated] on 11/10/2013 - 22:27

    Before I start I'll apologise for the longwinded post…

    Ordered uptowns online 31/8 -4 weeks later emailed HN to check where my order was (common occurrence with my online orders at HN Belmont WA)
    Was emailed to be told I would be contacted in 24 hours (yeah sure)
    Rang the store on 26/9 was told mine was in a backorder of 4
    Got an email 4/10 telling me my order was ready for pickup..Yay!
    Went to pick up late on 10/10…surprise, surprise..downtowns were offered..pointed out I ordered uptowns and was told someone had tried to contact me to say they weren't available ..Funny that was the same line I was given with my previous order..anyway more BS cos no calls or voicemail from HN recorded on my mobile.
    Rang back today and was told I bought them off Ozbargains site and that it wasn't an advertised offer..like it was my fault WTF? and I could have downtowns or a refund..explained Sony headphones offered by other stores but nothing doing at HN Belmont..Told them I would take it up with Fair Trading..Received paypal refund this arvo and email from HN thanking me for my business

    Is it a simply a coincidence that I've had crap service and dramas with 2 online orders at this store..which store?..HN Belmont WA

    That's the last time I step foot into HN Belmont WA (did you get that?) and encourage others to also stay away

    Gerry Harvey, why is it that I can place an order on Amazon, buy a product at half your price and receive it from US in a week? No hassles…and you wonder why your franchisees gets overlooked..

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