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BioShock Infinite Xbox 360 $9.95 Shipped from Fishpond

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BioShock Infinite Xbox 360 $9.95 Shipped from Fishpond
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tardisx on 14/08/2013 - 13:08 fishpond.com.au (1262 clicks)
Last edited 15/08/2013 - 13:02 by 1 other user

CONFIRMED PRICING ERROR. Expect order cancellation and refund.

Found this through (my site) ozgamegoat: http://ozgamegoat.com/game/info/1076

Feel like this might be a pricing error, but I've successfully put an order through. $10.14 if you use paypal.

Seems to be only Xbox 360 - sorry PS3 folks!

Heard some negative responses about fishpond before, however my experiences have so far been good.

Edit: Couple more are coming through, looks like there might be a bit of a sale on :-)

http://ozgamegoat.com/drops/percent/all/7days/fishpond if you want to see where the biggest savings are :-)

Gaming 2K Games Video Game Xbox 360 Game

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closed Comments

    • johnno07 on 15/08/2013 - 10:05
      +2

      Unfortunately it still will be never.

  • unity1 on 15/08/2013 - 08:07
    +3

    Thank you for your order of Deadpool with Fishpond.com.au

    This title is currently out of stock and we are unable to provide a confirmed delivery date.

    For this reason this title has been cancelled from your order and your account page has also been updated. For full details, please visit your account page.

  • deadpool on 15/08/2013 - 08:15
    +2

    Yeap, order cancelled as expected. Now hopefully I get my refund.

    • [Deactivated] on 15/08/2013 - 11:01
      +4

      hey deadpool didn't the developers give you a free copy?

  • messiah1095 on 15/08/2013 - 08:41
    +2

    Thanks for your order of The Last of Us with Fishpond.com.au.

    This email is to inform you that there has been a temporary delay in sourcing this item.

    We now expect it to arrive at our warehouse between 29/08/2013 and 19/09/2013. You will receive an email notification on dispatch.

    I can wait for that price :)

    • SpaceInvader112 on 15/08/2013 - 11:28

      I got this too for The Last of Us, and dates 30/08/13 - 13/09/13 for Tomb Raider PS3.
      Even if I have to wait months I'll be really happy if they ship it!

  • [Deactivated] on 15/08/2013 - 09:36
    +1

    This email is to inform you that there has been a temporary delay in sourcing this item.

    We now expect it to arrive at our warehouse between 29/08/2013 and 19/09/2013. You will receive an email notification on dispatch.

    No surprises there…

    • awc825 on 15/08/2013 - 10:36
      +1

      Got similiar emails for Bioshock and The Last of Us.

  • Default117 on 15/08/2013 - 10:32
    +1

    "This title is currently out of stock and we are unable to provide a confirmed delivery date.
    For this reason this title has been cancelled from your order and your account page has also been updated."

    This was for Dead Pool. Apparently if I dont give them my bank details they wont refund my money and it will go into my FishPond account (I paid via PayPal). Already lodged a dispute, im not going to let them hold onto my money for interest.

    • star64 on 15/08/2013 - 10:39

      Can they do that if you pay by paypal? I thought it just goes back into you paypal account.

      EDIT: I just read that you only need to provide bank detail if you paid by bank transfer or cheque. Does not say anything about doing this if paid with Paypal.

    • Default117 on 15/08/2013 - 10:46
      +1

      Update: Got my refund within 15 minutes of lodging a dispute.

      • star64 on 15/08/2013 - 10:52
        +1

        same here and for the same game.
        EDIT: Mine was automatic though.

    • PissLUR on 15/08/2013 - 11:27

      how many did you order? more than 1 for each title I supposed :D:D

      • star64 on 15/08/2013 - 11:53

        Just 1 copy of that game.

  • star64 on 15/08/2013 - 10:54

    Is there a reason it takes so long for shipping? It has been released to warehouse and -
    We estimate this item will ship between 28/08/2013 and 05/09/2013
    also the games that are on back order they have them in stock still. Anybody know why this is?

  • Store RepGoldie @ Fishpond.com.au on 15/08/2013 - 11:42
    +1

    Hi from Fishpond,

    Sorry everyone, these items are as a result of pricing errors, as such your most likely to receive a cancellation message once we have checked our supplies.

    We are committed to continuing to improve our systems to prevent errors such as these slipping through our checks.

    Once again sorry!

    Goldie
    Fishpond

    • superforever on 15/08/2013 - 12:16
      -6

      When we ordered it they were in stock and you have also taken our money in term of consumer rights here you have to honour the deal and provide the good and ship it ASAP.

      Most of us may not mine the delay but you still have to provide it.

      • PissLUR on 15/08/2013 - 12:26
        +5

        its a pricing error. end of story. :)

      • SirFlibbled on 15/08/2013 - 21:06

        sigh Not sure which part of THEY ARE A NEW ZEALAND COMPANY you are not grasping here?

      • superforever on 15/08/2013 - 21:51
        -2

        What wrong with my comment? Didn't you remember officework make error on their chair and they honour it and Ubisoft price errors? What is the difference with this case?

        • SirFlibbled on 16/08/2013 - 09:06

          The difference is Officeworks in IN AUSTRALIA. Fishpond IS IN NEW ZEALAND. Our laws don't apply to them for this simply reason, urgo complaining about consumer law is irrelevant. They might as well be doing business from the moon.

          As for Ubisoft (and Officeworks for that matter), a business can make a call on if they honour it based on business risk, ie loss of customers etc, but they don't have a legal duty to do so. Fishpond have decided that for them it is best to risk manage the problem by not selling the game to people at a huge loss and issuing a store credit.

          Now if you can be bothered finding NZ consumer laws that state they MUST supply it then great.

        • deann on 17/08/2013 - 14:11
          +1

          new Zealand gave up enforcing their consumer laws for Australians years ago - trans tasman agreements are worthless unless you go to court - more and more shonky retailers now operating out of sealand cause they need the jobs……….

    • bigosmallo on 15/08/2013 - 12:30
      +6

      Alright, my order was cancelled, fair enough I'm not gonna cry over it.

      But what I want to know is I was credited with $10 store credit, is that in addition to the refund or is that in place of the refund?

      • Chux on 15/08/2013 - 12:36
        +1

        I'm wondering the same thing. Have a $10 fishpond credit in my account but email doesn't mention a refund… If I don't hear anything soon I'll lodge PayPal dispute. Fair enough for canceling orders based on a price error, but when you get an email saying the shipment will be delayed BEFORE you get an email cancelation you assume that they are going to be shipping your order…

        • superforever on 15/08/2013 - 12:38
          -1

          I got delayed for Tomb Raider so hopefully they will ship it at the end.

          But no email about COD Black OPS II cancel or delay.

        • Chux on 15/08/2013 - 12:41

          i only ordered tomb raider on ps3.

          • email at 4am this morning saying shipping delayed and estimated arrive at our warehouse between 30/08/2013 and 13/09/2013.
          • email at 12:25pm saying order has been canceled
        • superforever on 15/08/2013 - 13:10

          Finally received cancellation and $10 credit.

          No information about COD Black OPS II yet.

  • fattyboombatty on 15/08/2013 - 12:39
    +2

    Got the cancelled email for Bioshock - with the mention of credit - no mention of refund

    That refund better be on it's way…

  • kwokask on 15/08/2013 - 12:43
    +1

    I believe it will be credit on top of the refund because the amount is $10, which is not the exact purchase price of the games.

  • raspudala on 15/08/2013 - 12:43

    My order was cancelled as well, don't understand about $10 credit as I've paid $12.49 for the game. Anyway lodged PayPal dispute just in case.

  • Store RepGoldie @ Fishpond.com.au on 15/08/2013 - 12:45
    +6

    Hi again,

    Yes the $10 credit is on top of your refund and can be used on any future purchases from our site.

    Your refund is being processed right now and you will shortly receive a notification to advise it has been completed.

    Regards
    Goldie

    Fishpond

    • superforever on 15/08/2013 - 12:57

      Just want to know any of those orders you have actually shipped?

      It is not possible you must have some in stock.

      If you didn't ship any you should just tell us the true you have price error and you don't want to sell us for $9.99 instead of saying order delayed.

    • [Deactivated] on 15/08/2013 - 13:17

      Hi Goldie, appreciate your responses on here. Can you advise if any orders will be shipped at the stated price or all orders are cancelled irrespective of any subsequent email communication?

  • ItsMeAgro on 15/08/2013 - 12:47
    +1

    Yes, I think it's likely refund plus $10 credit.

    If so, fair enough. $10 Credit is a nice enough way to say "sorry for getting your hopes up and wasting your time".

    • bigosmallo on 15/08/2013 - 12:54
      +3

      Yeah, I agree. Hopefully we don't get too many self-entitled douchebags demanding their games.

    • roguescholar on 15/08/2013 - 13:18
      +3

      Yep got $10 credit, will wait for the next pricing error to buy another $10 game
      Actually will use this to buy a 3000 Xbox points card for $40. Good idea?

      • Chux on 15/08/2013 - 14:41

        That's what I was thinking too actually… Hard to say what the conversion rate of points to dollars will be when that changes over on Xbox Live tho, you would have to assume equal or better value. Maybe a good time to stock up?

        • roguescholar on 15/08/2013 - 15:16
          +1

          How does this change affect me?

          … When you initiate a purchase or redeem a Points card or code with your Microsoft account after the next Xbox 360 system update, we’ll add to your account an amount of currency equal to or greater than the Marketplace value of your Microsoft Points, and your Microsoft Points will be retired. ….

          http://support.xbox.com/en-US/billing-and-subscriptions/acco…

  • fattyboombatty on 15/08/2013 - 13:03
    +1

    Refund received - thank you
    Note I have a $10 credit in my account now.
    Happy enough with the outcome
    Thanks

  • PissLUR on 15/08/2013 - 13:05

    I made 3 seperate orders and received $20 credit.

    getting freebie from them.. not bad..

    • save my dollarydoos on 15/08/2013 - 13:29
      +1

      Same here. Strangely happier than I was when I got cheap games in the first place.

  • rekabkram on 15/08/2013 - 13:26
    +4

    Can't complain at $10 credit… Now which bobble head do I need?

    http://www.fishpond.com.au/c/Toys/p/FunKo?outprint=1&page=1

  • save my dollarydoos on 15/08/2013 - 13:56

    Got cancelled, refunded and account credit emails for all the games I had ordered except one. We shall wait and see what happens to that one.

    On the refund front, I have checked my account and the refunds have already been credited to me(I'm with NAB)

    This experience has not soured my opinion of Fishpond in fact quite the opposite. Every retailer buggers up prices now and then, it's how they follow that up with customers.

    Quite decent service with the feedback here, swift refunds and fishpond credit considering how obvious it was that these games were mispriced.

  • superforever on 15/08/2013 - 14:03

    Call of Duty Black Ops II cancelled and no more credit for this one but you can still add it to cart on their site.

    Thank you for your order of Call of Duty: Black Ops II with Fishpond.com.au

    This title is currently out of stock and we are unable to provide a confirmed delivery date.

    For this reason this title has been cancelled from your order and your account page has also been updated. For full details, please visit the link below.
  • Store RepGoldie @ Fishpond.com.au on 15/08/2013 - 14:20

    Hi beatlock,

    We don't think we are going to be able to fill any of the orders at this stage I am afraid.

    Goldie
    Fishpond

  • deann on 15/08/2013 - 14:24
    -1

    No credits received - so paypal dispute lodged hours ago - and still no money back ……………… either I'm an exception or there's a load of tosh being posted here by Fishpond and its friends………. pondscum still rule

    • save my dollarydoos on 15/08/2013 - 14:31
      +1

      So no emails or anything like that? Got a Fishpond rep here, address them directly

      …the dispute falls under Paypal jurisdiction NOT Fishpond

  • jacksonjackson168 on 15/08/2013 - 15:29

    my order for blackops at 12 dollars was refunded due to a price error…what the hell >.<

    • save my dollarydoos on 15/08/2013 - 17:25
      +2

      I like how you can still emote surprise in your posts despite 2 pages later full of posts and warnings that this was most likely going to happen!

  • Circly on 15/08/2013 - 17:29

    got cancelled and refunded. But at least i have $10 credit. Maybe Fishpond are turning themselves around?

  • SpaceInvader112 on 15/08/2013 - 18:17

    Yep, refunded for Tomb Raider and The Last of Us, + $10 credit.

  • MasterNoob on 15/08/2013 - 18:54
    -1

    Your order for the item below has now completed administrative processing and has been released to the allocated warehouse:

    Tomb Raider
    We estimate this item will ship between 28/08/2013 and 05/09/2013

    woot!

    • superforever on 15/08/2013 - 21:47
      +1

      you will receive a cancel email later.

      • MasterNoob on 16/08/2013 - 14:16

        nope, still no email.

  • takezo on 16/08/2013 - 08:18

    I just received the cancellation email, but as yet no refunds.

    • takezo on 16/08/2013 - 09:47

      Ok.just got it.

  • MasterNoob on 17/08/2013 - 13:04

    Still no email. :)

  • deann on 17/08/2013 - 14:05
    -2

    still no refund ………….clearly getting your money back remains for many a struggle which outweighs - strange that - the effort of dealing with pondscum.

    • rekabkram on 17/08/2013 - 14:26

      Mine has gone through with paypal but hasn't arrived in my bank yet. If you paid via paypal then check your account because it normally takes around 3 days to go through to your bank account once the refund has been given. Hopefully your money will go through early next week.

      • lousy on 19/08/2013 - 05:58

        Yes PayPal issue, not sellers

  • takezo on 28/08/2013 - 20:35
    +1

    Ummm has anyone else received a game? I just had bio shock turn up on my door step today.

    • superforever on 29/08/2013 - 19:24

      Good on you, most of us got refunded, have you got refund also?

      • takezo on 30/08/2013 - 07:59

        Refunded + credited - hence the surprise.

        • superforever on 30/08/2013 - 10:30

          Game + refund you are lucky.

        • Hessian Sack on 03/09/2013 - 09:42
          +2

          I got refund, credit and a copy of Bioshock turned up today too. Win!

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