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That certainly doesn't sound normal. I'd suggest retracing the installation steps as best you can and make sure you have the correct bolts…

Hey Thrift, sorry it's a little confusing. That is part of the strut and doesn't need to be removed.

Hey there. The seat height is 450 – 545mm, which, based on my experience with the rest of our range, is a pretty happy medium.

Hey ritzaus, if you scroll down you should find the review section expandable near the product description.

Hi! The carton shipping specs are: 67 x 32 x 65cm, 13kg

It appears to be working fine on our end now. Give it a refresh and see how you go.

We've got authorisation to ship this free just about anywhere. For 99.9% of people it won't be an issue. If you live on an island or the…

Shouldn't be the case. Hang tight while we troubleshoot.

We're clearing excess stock of our Bianca Mesh Office Chairs (RRP $229) with this amazing deal for Oz Bargainers: **Use code BIANCA70 for…

We have dozens of chairs to choose from but off the top of my head there are 3 that meet those requirements - the Merida, the Arco, and the…

Hey @lyle88, The chair only locks in the upright position, but you can adjust the tension of the recline to provide more resistance if…

Can only throw in our 2 cents here that after selling tens of thousands of Cascades over many years these issues are not at all…

To celebrate the launch of our new Bianca Mesh Chair (RRP $229) we're offering free shipping (*excludes NT, TAS, and some regional…

I have a Cascade in my home office and can't say I've had the same experience, then again, we may be different shaped humans! The Cascade…

Yeah they come in a single box. I don't think you would have much trouble putting it across the back seat.

Hey mate! Virginia 4014, open Mon-Fri, 8am-3pm.

The Cascade is back! Get the ever-popular Cascade Mesh Chair at just $199: Save $50 using code **ozcascade**. We're clearing warehouse…

Hey memphis, sorry to hear you're having issues with the coupon. We do have orders coming in, so it is working, but feel free to give our…

Hey Whorl, Unfortunately just Monday to Friday, 8am - 3pm.

I've not had the pleasure of trying the Team Air myself, but we do regularly supply Chic's for commercial office projects. I think it…

Happy to answer any questions you might have. We use Chic's in the office, so plenty of time in the saddle here.

Doesn't get much better than that!

The warehouse is in Virginia 4014.

No, we do have metro and semi-metro areas designated in WA. You can check your specific postcode using the Shipping Calculator in the cart.

Hey! Just checking you don't have the White Chic in your cart? This deal applies to the Black Chic Chair only.

Grab a black Chic Mesh Office Chair at its lowest ever price: save $150 using code **ozchic**. We're clearing warehouse stock and have a…

Hey Kusekhaya, we've just switched it from a coupon to a straight price change as a promo for the month of October. You should still be…

Hey mt19, no the Luminous' lumbar support pad is a fixed support.

Hi shk, Similar but different! While the Luminous has a lumbar pad and seat slide, the Chic has 3D adjustable armrests and easy-to-use…

The Chic chair has a 10 year manufacturer's warranty, so if you encounter any trouble with the chair in that 10 year period you can contact…