Pre-order the Samsung Galaxy S25 range on Samsung Education Store and Samsung Portal/Government store to receive the offers.
Student store deals are:
Prices for S25 range (20% off) without trade-in are:
256Gb:
S25: $1119.20
S25+: $1359.20
S25 ultra: $1719.20
512Gb:
S25: $1279.20
S25+: $1519.20
S25 ultra: $1879.20
1TB:
S25 ultra: $2199.20
Mine didn't, had check box for SP, case and buds so only clicked buds.
@lufee: What reason you checked? I actuality tried them all and getting
'Whoops. Something went wrong. Please contact our Customer Service Team on 1300 362 603'
The webchat support person could not cancel either
When do these ship?
Shipping starts from 6th Feb.
Argggggg my $20 e-voucher hasn't delivered yet…… What should I do. Live chat said have to wait 24 hours :(. Damn.
What should I do
Go back in time 24 hours and order it.
There is nothing you can do but wait lol get the other codes from chat now in preparation
Galaxy S25 Ultra (Samsung.com only)
SM-S938BAKEATS Trade In Titanium Jetblack 512 GB
Qty: 1 Total: $1,028.20
Cancelled accesories succesfully, so total damage ~$420 for a base model S25, not bad
what assessories did you have in your order? some are stuck to the phone itself as per some comments
Cancelled Buds3 Pro and keeping the case. See comment from burningrage below, exactly the steps I took
What accessories did you select?
As above, also I cancelled after I received the "Your order AUxxxxxx-xxxxxxxx has been confirmed!" email, not sure if this step is required
Order confirmed but can’t cancel accessories. No worries, will take to local Samsung store when I get them. I’ll keep the magnetic case and the chargers, and return the other cases.
Do the local Samsung stores accept product returns from online orders though?
To address the matter regarding cancelling accessories:
After I received the confirmation email, I proceeded to login into Samsung account and went to Your Order.
I clicked CANCEL and it will then show a dialogue box showing what you ordered (in my case, 3 items).
You can select the accessory you want to cancel and you do need to give reason which I put as "Change of Mind".
Upon clicking confirm/ok, I got a confirmation dialogue box saying the accessory has been cancelled and subsequently received an email confirming the cancellation of the accessory. If you return to Your Order again, it will be shown the accessory you selected has been cancelled but NOT the others. I am still getting my phone and its anti-reflective film.
So it seems to be working. The next step is obviously confirming the accessory amount has been TRULY refunded through your choice of payment (eg: Paypal or Afterpay or CC) and if it does, by how much (fully or otherwise).
Which accessory worked for you?
Buds3 Pro.
Awesome thanks for confirming. I'll post back here once I get my confirmation email.
Ok doesn't work for me because I just got the phone and a keyboard cover for my S9 Ultra tablet. Cancelling selects both items like others have said.
It would seem like if you have Phone - Accessory 1 - Accessory 2 selected in that order sequence, then you can cancel Accessory 2. Selecting Accessory 1 would select the phone as well. Does this sound like what's happening?
@burningrage: Yes that seems to be the case as I'm reporting the same behaviour as 0 0 0.
Would seem like you need two accessories for this to work, but doesn't that mean you can't completely cancel ALL accessories?
@LostyJai: Yes. But that's a lower damage because had you chosen anti-glare (the cheapest accessory I think), then you would still be in the money by $180+. Now that I think about, if I want to eventually put protective silicone, do I still need this anti glare lol?
When I tick my buds the phone also gets ticked. Not risking cancelling the whole order !
same
Did you only order the buds as accessories? Those who can cancel had multiple accessories like case and buds.
i think its only working with cases and other accesories not with watch or buds
You do need to wait for the confirmation email which I received literally 15 minutes ago on an order I made at lunch time.
It seems to be the top accessory or first accessory you choose which removes the phone. I was lucky and could remove the buds and case as not needed but I needed to keep the glass screen protector.
Hope that makes sense but select the cheapest accessory first so it shows up under the phone in the order break down.
Pretty sure that SP is not glass
yeah prob not. Sorry for the confusion. I usually buy glass ones hence the error. I could remove my case and buds but not the SP or it ticket the device also so I kept it on there.
My Bud3 Pro accessory was listed as the third in the order of display if this helps clarify.
Can confirm this is also what happened to me. I succesfully cancelled my second row accesories but not the first one as it will tick the phone as well
Which means if you are going to engineer a refund, need to select the Phone and its needed accessory FIRST (eg: Case, protective film, etc) before choosing the elective accessory which will list as the 3rd in the order sequence which you could then select for refund without affecting the first two.
Were you able to cancel all accessories?
I had two accessories. The anti glare and the Bud3 Pro. I would have been able to cancel them all had I wanted to but I wanted the anti glare. I successfully cancelled the Bud3 Pro. Now just waiting for confirmation from the payment method company.
Did you have the issue others reported that one of the accessories will auto select the phone as well?
I am getting an error
Eventhough i can select the accessories 2 (bud3)
"Whoops. Something went wrong. Please contact our Customer Service Team on 1300 362 603"
I tried selecting all the reasons.
Even the webchat support could not do it.
Can someone confirm my orders and click cancel order and proceed to cancel items
lolwut
it seems you can cancel the order if you had more then 1 accessories in my case i only had the watch so not able to cancel it some guys had different accessories so they are able to cancel it
Yes it works if you want to cancel the whole order if you only have the phone and 1 accessory.
https://imgur.com/a/JY7bEEL
Do i click cancel order and proceed to cancel what accessories i want to cancel
Yes. It'll pop up a window asking you what to cancel.
Where do you find the $20 eVoucher code after you get the "Order is complete" email? I don't seem to have received a code….
wait 24 - 72 hours to receive it
nooooo, here I thought the order confirmation/completion means the voucher is issued :(
I just got the same email. It says delivered but there is no code. and i cant find it anywhere.
same here
You don't
3rd email needed
Thanks :( The wait continues!
Here's mine:
S25 Ultra 512GB + Galaxy Buds3 Pro ($239.20 - 40% off sale) = $1,267.60
-20% Samsung Education (S25 Ultra 512GB base price $1879.20)
$1 Trade-in value for Samsung S9 (cracked)
$150 Trade-in bonus (auto-applied)
$400 Trade-in bonus (voucher from Samsung Member's App)
$100 Galaxy eVoucher+ (voucher purchased for $20)
$200 eVoucher (generic voucher GALAXY2025 for accessories)
How did you get this one? $400 Trade-in bonus (voucher from Samsung Member's App)
Samsung Member's app -> Editor's Picks -> Click on the 22/01 post by Samsung Erika "Members Exclusive Pre-order & unlock up to $400…" -> Click on link to redeem voucher
Thanks jaffar! At what point do these voucher codes get applied?
@Spidy2021: Np. You can start applying vouchers once you put the phone in the cart. Also try do 5% first time buying from the Shop app if you can
Is the "$1 Trade-in value for Samsung S9 (cracked)" you just listing the S9 in the trade-in, and expecting it to only get $1 value? I have a S20+ with a damaged screen (Affects visual and touch). Just not clear what makes a device $0 value.
Initially it said $40 trade in value (for Samsung S9). However during checkout, it will ask you to verify more details like IMEI number and condition. I clicked that my phone was cracked so it went down to $1 value (I figured they would find out anyway when they received my phone + my security deposit to my card was only $1). I still got the bonus $150 and $400 trade in value on top of the $1 value for the device.
The phone is only $0 if you click that it's IMEI locked/blocked. Then you won't be able to trade it in.
Do you have to return your phone after being charged for the $1 trade-in fee? Like I have a perfectly good S10+ and got offered $115. I would assume if I had placed on order then I would have to return it. But if I chose not to would be charged a fee of $60. But with the $1 trade-in do I still need to send the device back to them. Thanks
@akay0402: Not too sure what happens as I've always done it by the books just in case but I know many other users end up not returning the phone and copping the $60 charge. I'm assuming something like this might happen:
If you do send it to them, you get: $115 (device value) + $150 + 400 off = $665 off straightaway
If you don't send it to them you get: $115 + $150 + $400 (initially) - $115 - $60 = $490 off (but then you can sell your phone off privately/keep it). I'm assuming you don't get to keep the device value discount you initially received if they don't receive your phone. Plus the 60 charge
$100 Galaxy eVoucher+ (voucher purchased for $20)
how did u get this?
Got it here https://www.samsung.com/au/gift-card/e-vouchers/pre-registra…
The actual voucher code takes a day to send out
Via the GOV Samsung portal: (which is less 20%)
Order:
-Galaxy S25+ 256GB
-Clear Magnet Case
-Galaxy Buds 3 Pro
- Anti reflect film
Vouchers:
-Your $100 Galaxy eVoucher+ has been applied! ($20 paid for $100 coupon pre-announcement)
-Voucher applied! $200 eVoucher discount. (GALAXY2025)
(I did not want to trust the trade in bonus hack in case they have closed that loophole.)
Subtotal before Discounts: $ 2192. (Full retail not Gov store price)
Total Discount: $846.60
Total Spend $1345.40
Coupon Purchased pre-announcement = $-20
Total Actual Spend = $1365.40
Not the best I've seen around here, but happy enough.
HTH.
Finally, the $200 bonus only on "ecosystem" Galaxy bits was a clever marketing ploy. It made people like me who were on the fence about buds, for instance, just include them. (I needed a new pair anyway..)
This is NOT the ozbargain way. You could have got that for under $1000.
Probably right. But happy enough with the deal.
If I did not read it here, I would have not known about the $100 voucher for $20, and the $200 accessories voucher
Which is the OZB way!
whats the 20$ voucher?
thanks man! And whats the $400 Trade-in bonus (voucher from Samsung Member's App)? I don't see this one.
Also at which point are the vouchers being applied?
Highly recommend reading the thread and comments, took me a while to get up to speed but got there.
I got an email with order completed now for the $20 voucher but no voucher code
Had received an order confirmed earlier
Me too.
search for voucher in your email
Separate voucher email will be sent after 24hrs
On Gov Store:
S25 Ultra 512GB (RRP $2349) - $976.79
Galaxy S25 Ultra Rugged Case (RRP $79) - $37.53
Galaxy Buds3 Pro (RRP $399) - $227.43
Galaxy S25 Ultra Anti-reflecting Film (RRP $39) - $18.52
Samsung Care+ 2 Yrs (RRP 279) - $139.50
Total (inc GST)
$1,399.77
Savings:
20% Off on Gov Store
5% Off being the first purchase on App
Your $100 Galaxy eVoucher+ has been applied!;
Voucher applied! $200 eVoucher discount.;
Voucher applied! $400
Trade-In bonus.; $150 Trade-In bonus applied. Ends 14.02.25.
Trade-in value was just $1 for Samsung S8+ cracked screen.
Total Savings
$1,605.73
Nice order
Need to add 20 dollars of eVoucher + 30 dollars trade-in fees later on.
I cancelled Buds 3 pro after confirmation, have clear case and 256gb version down to 1050 AUD with Samsung Care + (2yrs).
I've had no luck cancelling the buds through the online cancel option under my orders, how did you do it?
I for the life of me cannot figure out how to login to the samsung shop app and use my partnership access id?
I've just cancelled my watch through support they are saying ill receive the refund after my phone gets delivered
screenshots attached
https://imgur.com/a/SFTRFv6
same story, but it hasn't reflected in my orders yet. scary
I've got a cancelation email for my watch just now
hello, am planning on doing the same thing, did the GALAXY2025 get revoked on cancellation?
CMP-S74W-AEHY-8STA
Upto 400 trade voucher, i just got my s25 deal done
Can i ask when using the web store. when do you get to say the quality of your trade in. i dont get the option to say it has a cracked screen when first adding
it will come up after you proceed from the cart..just before you pay
Thats later
Jotform is out but got no idea what the bundle is. Limited to 50
Where did you get this
where is it from?
EDIT: I can see it in samsung members app
what's this
Says claim period is 24th Jan, but seems to be available now :shrug
form is disabled now
Go back tonight, maybe you'll get lucky.
Thanks, confirmed it's legit - in the Samsoong Membah's app :D
Thank you for sharing
awesome!!!!
Whats the prize?
![[Pre Order] 20% off Samsung Galaxy S25 Range + Bonus Discounts: e.g. $150 Trade-in @ Samsung Edu & EPP Stores](https://files.ozbargain.com.au/n/72/890072.jpg?h=7b957fd6)
It auto selects the phone as well, no thanks.