Has anyone else come across an insurance company adjusting its policy expiry time to its advantage? Last year our NRMA home buildings policy was renewed to 1159pm 31 January 2025. This year the renewal notice says that if renewed the policy will expire at 12am 31 January 2026. It seems to me that NRMA (IAG) has just given itself a once off one day cut in coverage - 364 days instead of 365. Or put another way, we are paying twice for coverage on 31 January 2025. As the premium is well over $2k, in addition to other hefty price hikes (27% for us), NRMA seems to have helped itself to about $7 - not significant for one policy holder, but quite an earner if all their customers are paying it.
Try this https://www.nrma.com.au/contact-us and let and keep us update :)