Boost Wi-Fi Calling Preferences Availability on Different Android Phones

Lkeesinau on 29/12/2024 - 17:13

Hello Ozbargain,

I am having an issue on my Google Pixel phones with WiFi calling using my Boost eSIM. The WiFi calling option is available, and I know it does work, but only when I am totally outside of any network coverage and have (for example) WiFi coverage using my Starlink.

Now there is usually an option when using WiFi calling to set the network connections preference. You can then set it to prefer WiFi network above Mobile network. That way the WiFi calling is used before it tries to use the mobile network. That is useful if you are in a spot with very low reception for example, but most importantly it is a "must" in my view when roaming overseas.

Now my two Pixel Phones are both not giving me that option to select the WiFi calling preferences screen, so they are stuck on "Mobile network first".

I also read reports here that some people do get this option on other Android phones.

So I am looking for a list of phones that support this option under Android (iPhones have better support for this I understood).

If you have the preference option on your phone than please list the model, type and Android version. Ideally also the "Carrier settings version" that you can see in the SIM menu for your Boost SIM.

For example on my Google Pixel 8 with Android 15 it is:

Carrier settings version
telstra au-62000000016.13
2024-08-15

Mobile

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Comments

  • md333 on 29/12/2024 - 17:33

    I have a Pixel 9 Pro.
    For the amaysim sim, it lets me choose calling preference (Wifi first or SIM first).
    For the Boost SIM it only allows wifi calling to be turned on or off.

    Not an issue overseas for me as I just don't buy a roaming pack. Can't say I've ever got a wifi call to work overseas though.

    • keesinau on 29/12/2024 - 17:57
      -1

      Thx .. can you share your Carrier Settings Version on your Pixel 9 Pro?

      WiFi calling overseas doesn't work because the preference can not be changed on your phone from the default "Use Mobile network" setting. And even without a Roaming Pack the Boost SIM still allows a connection to roaming networks. So the phone thinks there is a mobile network connection available and will not switch to WiFi calling.

      • md333 on 29/12/2024 - 18:02

        operator settings telstra_au-620000000007.10 give or take a few zeroes 2024-08-09

    • bargaino on 29/12/2024 - 18:19

      Same problem with Woolworths/Everyday, so I assume all Telstra resellers. No preference setting, just on/off.
      But at least it works overseas!

      • keesinau on 29/12/2024 - 18:24

        Where did it work overseas? And how did you get it to work?

        And maybe you can also share your phone details?

        • bargaino on 29/12/2024 - 18:27

          On second thoughts, I had a Samsung S-series then, worked well with Everyday Mobile (Telstra), VoWifi incl 2nd SIM.

          Have not tried the Pixel overseas. Now you have me worried it won't work.

          Pixel 8a
          Operator settings version
          telstra_au-62000000012.10
          2024-08-15

          • keesinau on 29/12/2024 - 18:49

            @bargaino: Do you still have the details of that Samsung? And could change those preferences?

            • bargaino on 29/12/2024 - 21:29

              @keesinau: No, sold it. I believe it had a setting to prefer VoLTE vs VoWifi.

  • WoodYouLikeSomeCash on 29/12/2024 - 18:34
    -2

    That’s why iPhones are better.

  • keesinau on 29/12/2024 - 19:04

    Just to clarify .. I am looking for any Android phone with Boost WiFi calling. So Samsung, OnePlus, Oppo, Huawei, LG and other Android phones are very welcome to share their details also.

  • Charlsie on 29/12/2024 - 20:29

    I had numerous frustrating phone calls with boost and Telstra about this issue a while back.

    They do have phones that they allow you to preference wifi calling. I believe Samsung is one although I don't know if that's with all models. Motorola is not, nor is pixel.

    You can preference wifi calling with Optus in pixels and I think Vodafone although I'm not 100% sure there.

    I couldn't seem to figure out if it's a google issue or a Telstra issue. I went around in circles with each blaming the other.

    • keesinau on 29/12/2024 - 21:06

      And with what phone was that? If we collect enough information we might have a better position to get this fixed by them.

  • redforever on 30/12/2024 - 07:54

    I have a samsung s21+ with boost. I was able to use wifi calling when i was overseas earlier this year. I also have the option to prefer wifi over mobile network.

    • keesinau on 30/12/2024 - 08:19

      Thx @redforever .. what Carrier Settings Version are you running? And which Android version?

  • redforever on 30/12/2024 - 09:08

    I am running Android 14 but I am not sure how to find the carrier settings version on it.

    • keesinau on 30/12/2024 - 18:26

      You should be able to see that under the SIM menu.

  • TurboTortoise on 30/12/2024 - 15:25

    Have a pixel 7 on boost mobile. I also never got wifi calling to work overseas. No option to preference wifi calling. Very frustrating. Would be good to find a way for it to work.

  • mooseca on 30/12/2024 - 21:22

    This is what mine looks like. I'm on Boost with Xiaomi Poco X6 Pro.

    https://imgur.com/a/08698bW

    • keesinau on 30/12/2024 - 21:43

      Thx @mooseca. And can you change the network preferences to prefer WiFi over Mobile Network?

      • mooseca on 30/12/2024 - 21:45

        Yeah I had it on that before and it was always wifi calls when available. Even now it tends to choose wifi calls over mobile when I'm at home.

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