[ACT] iiNet Ultra VDSL2 Max 500/25 $39.99/M for 6 Months (New Canberra Customers, $89.99/M Ongoing, $10 Modem Delivery) @ iiNet

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[ACT] iiNet Ultra VDSL2 Max 500/25 $39.99/M for 6 Months (New Canberra Customers, $89.99/M Ongoing, $10 Modem Delivery) @ iiNet
Go to Deal
xwx on 01/12/2024 - 17:47 iinet.net.au (173 clicks)
Last edited 01/12/2024 - 18:11 by 1 other user

Canberra only.

All the VDSL2 tiers (50/15, 100/25, 500/25) are discounted to $39.99 per month, for first 6 months. You will likely require a site visit by technician (typically free if they just need to perform line signal checks, possible fees if you need line work). The tech visit will also supply and 'install' a network termination device/unit. Your service is the ethernet out from that box, the network operator/s control the NTD.

The $39.99/mth includes their 500/25 plan, which generally appears (currently) to be without a speed limit profile (so you get max your line can support on g.Fast). The 2 wholesale plans on Vision network are 250/50 and 1Gbps/100 (max/max), so 🤷 what iinet plan down the track (with enough end-user data Vision and the VDSL2 retailers may reconfigure their product plans).

Formerly known as the TransACT network, it is now operated by Vision Networks, a wholly owned subsidiary of TPG iinet. There are a number of retail providers offering gFast services to customers via this network.

Please also consider supporting the team over at Infinite Networks, who provide an absolutely first class service and support on this same VDSL2 g.Fast network.

This is part of Black Friday / Cyber Monday deals for 2024
Internet Broadband Cyber Monday VDSL2

Related Stores

iiNet
iiNet

Comments

  • Barnesworth on 01/12/2024 - 17:59

    So I’m not familiar with the Transact/vision network being relatively new to the ACT. I’m currently on FTTN, iiNet website suggests VDSL is available at our address, any downsides to switching? Speeds available are much faster.

    • Twix on 01/12/2024 - 18:08

      Check if you can swap from nbn FTTN to FTTP. If not then iiNet VDSL2 can be faster than nbn FTTN and a minor downside is there are less providers to choose from.

      • Barnesworth on 01/12/2024 - 18:32

        No FTTP available. What hardware do we need for VDSL? I only ask as we’re in a Mr Fluffy knockdown rebuild property, is it possible the Transact line wasn’t reconnected?

        • Igaf on 01/12/2024 - 19:12

          Yes, it's possible that there's a box on a nearby pole. Not everyone on the Transact line got connected though. New connection will probably incur a connection fee. Give iiNet or Infinite a call.

    • Igaf on 01/12/2024 - 18:33

      Speed depends on distance from the VDSL node. From memory, tech said when upgrading my VDSL from 100 Mbbs that if you're more than 200m away then the Max setup isn't worth it (basically won't give you the high speed). Currently my speed is ~540/38, have measured 650/38 in quieter times.

      iiNet used to be one of the top-rated ISPs before being bought by TPG. Now service/support is variable ime and surveys seem to agree. The VDSL support is very good once you get past the one/two tier go-betweens. Non-VDSL specific issues (modems, connectivity etc) are handled by a separate people.

      Anyone with VDSL already should give sales a ring at iiNet, or Infinite. Moving from NBN is (should be) seamless providing you actually have the old Transact connection.

      • rhino015 on 07/12/2024 - 11:10

        I just switched from vdsl2 to this g.fast option on iinet. The tech came and apparently I’m 276m from the node. I get 523 down 80 up at the moment.

        He did say it drops off a lot after 250m. One guy on whirlpool had the node literally across the street and had a sun speed apparently over gigabit.

        For $69.99 I was pretty happy with my speed. Very decent ping too. 3ms on Speedtest.net

        Slightly less happy if I’m reading this deal right and it’s now cheaper haha.

        Happy to answer anyone’s questions about this, as I did read 30 pages of whirlpool thread about it before signing up haha

  • Fadge on 01/12/2024 - 18:00
    +1

    Canberra only, perhaps add to title not just ACT ?

    • Techefy on 02/12/2024 - 00:20
      +2

      Isn’t ACT = Canberra?

      • Igaf on 02/12/2024 - 09:42

        No, but getting very close. The infrastructure was rolled out to VERY limited areas.

  • Aureus on 01/12/2024 - 18:06

    Strange. When I type in my address I get this.

    "Ultra VDSL2 Broadband is available at your address."

    But I know they never rolled it out to my suburb. I can only select up to 100Mpbs. Are they selling NBN and pretending it is their network?

  • kml22 on 01/12/2024 - 18:27
    +2

    Here is my experience with iiNet, all 3 family members, used to be with them, and every 1-2 months, it suddenly stopped working, the only way to fix this is to reboot your modem, these modems are all different brands too, Netgear, TPLink and Asus.
    Since we moved to another ISP, we have no issue using the exact BYO modem as with iiNet,

  • Hargain Bunter on 01/12/2024 - 18:28

    Good deal. I’m currently on this service paying $69/month. Getting ~710Mbps down, 105Mbps up.

    Have any existing customers had any luck calling and asking for this price?

    • Igaf on 01/12/2024 - 18:39
      +1

      Yes, I did. They make a new account for you and disable your old account once you've been upgraded. Credit will be given for unused monthly charge on your old plan. Alternatively use InfiniteNetwroks. That will mean you don't have to deal with the at times inane/inflexible TPG/iiNet phone support.

      • Hargain Bunter on 01/12/2024 - 18:50

        Cheers, did you need to pay another $10 for another modem?

        • Igaf on 01/12/2024 - 19:04

          Yes, $10 for new modem delivery. Arrived quickly, days before the new install.
          Small Vision Network box provided means an additional powerpoint or powerboard is required. Install took about 20m. The node is just around the corner from me.

          • Hargain Bunter on 01/12/2024 - 23:36

            @Igaf: Cheers. To clarify, I’m already using the iiNet VDSL Max (G.fast) service. I was just wanting to get the further discounted rate.

            • Igaf on 02/12/2024 - 10:15

              @Hargain Bunter: Sales was happy to do that for me about 2-3 years ago, new account wasn't required then. Possibly more intergration with TPG means they follow different rules now. iiNet was a better ISP pre TPG imo.

              • Hargain Bunter on 18/12/2024 - 13:37

                @Igaf: Cheers, yeah they did for me a few years ago too. For what it’s worth, I just called to request they change me from $69.99 to $39.99. They told me they couldn’t do it, but could only apply a one off $60 credit to my account.

                I think where I went wrong in their script is when they asked me if I was happy with my service and I answered yes. I think if I said no and that I was thinking of leaving they would have had the option for additional discounts.

                Hope it might help anyone else wanting to negotiate a discount.

          • Techefy on 02/12/2024 - 00:33

            @Igaf: Oh why did you need another modem when you were already on a vdsl2 package?

            • Igaf on 02/12/2024 - 10:08
              +1

              @Techefy: Possibly didn't. It's part of their "new" customer deal and a reasonable upgrade. For $10 delivered I wasn't going to quibble. VX 420 has faster wifi with bigger capacity.

            • rhino015 on 07/12/2024 - 17:19
              +1

              @Techefy: I think iinet did their customers a disservice in naming this a vdsl2 ultra max plan. When really it’s a g.fast plan. The slower vdsl2 option still exists on the same transact network. But calling this incorrectly vdsl is confusing.

              I was on their vdsl2 plan since 2016 and recently switched to their g.fast offering. It’s a different technology, while still under the broad umbrella of FTTN due to using copper for the last stretch to your house.

              This plan is set up by vision networks to use what they call an NTU but it’s essentially a locked down g.fast modem in bridge mode. They consider it part of their network and belonging to vision networks rather than yourself. The advantage then is that you can buy whatever router you want since it doesn’t need to do the g.fast or any vdsl2 stuff at all. It does mean you have two devices. And you can’t really get around that. But it’s meant to be kind of like how FTTH has an NTU.

              So when you switch like I did from VDSL2 to g.fast, they book an appointment. A tech comes to your house and tests the line and then plugs in the NTU and calls the back office to ask them to cut you over, which might take a couple hours. Then you have much faster internet. They even give you a new account with different username and password, even if you’re staying on iinet before and after

      • Techefy on 02/12/2024 - 00:27

        Thanks for the headsup about infinite network, at the end of the discounted 6 months with iiNet I will probably switch to infinite.

        • Igaf on 02/12/2024 - 10:10

          Was mentioned in xyx's deal info. Friend changed to them from iiNet recently.

  • ifonlyiwasyounger on 01/12/2024 - 18:49

    I am with iiNet with FTTB Ultra VDSL2 Broadband in an apartment complex. When streaming SBS On-Demand at night, I regularly get frequent dropouts. Tech support is unable to understand why.
    Is anyone else experiencing similar problems?
    Any recommendations for an ISP with a reliable service in the ACT?

    • Igaf on 01/12/2024 - 19:44
      +2

      No. Did they send out a tech to check the apartment and your individual connection? Did they check your history and confirm that they can see the dropouts when you phoned them? If so they need to fix it (free) or refund part of your monthly payment. Mentioning the Telecom Ombudsman (TIO) or simply that you're looking for a new ISP might get their attention.

      • ifonlyiwasyounger on 01/12/2024 - 19:58
        +1

        Thank you lgaf. That is very useful information.

  • Splashtash on 01/12/2024 - 18:54

    Did someone say something about when the company supplies their modems they have more control or stronger restrictions ? I saw someone talk about it once before- I want to jump on this but the modem issue is throwing me off

    • Igaf on 01/12/2024 - 19:18

      Don't know what issue you're referring to but it's a very simple job to log into your modem, rename your wifi, change its password and set up whatever security you want.

      • Techefy on 02/12/2024 - 00:47
        +1

        Amazing explanation.

    • Igaf on 02/12/2024 - 10:24

      Just did some Whirlpool reading after xwx's mention of TR-069. Now understand your issue better.

  • Mr BoMBAStiG on 04/12/2024 - 15:56

    Infinite Networks are infinitely better at providing this service. Not as cheap as this intro rate but way better customer service and way better plans available.
    https://www.ozbargain.com.au/node/875114

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