Hi fellows. I need a suggestion from you all. I just bought a new laptop yesterday ( Lenovo LOQ 15IRX9). When I tried to turn it on the laptop, it didn’t start up. So I had to plugged the charger and then it started up. Not sure its a normal thing to be fully drained on new laptop. I need your suggestions.
New Laptop Came with Completely Drained Battery
Nushky on 22/11/2024 - 08:53
Comments
How to check it?
Typically printed on the sticker on the back of the laptop.
Ill check and let you know
Manufactured on 2024/08/30
It's nearly 3 months since the battery had any charge applied.
So is it normal?
The correct answer is:
Is it normal? …Depends how long its been sitting on the shelf.
Most laptop batteries will only be partly charged and so will require a long charge before using regardless.
So stop panicking OP and read the instuctions!
Thanks
Post about it on OzB…
(Done). :+)I didn’t get you
He said;
Post about it on OzB…
What did the manual say?
Manual doesn’t say anything about it
Start calling the AAAC, ACL, and Ombudsman.
Or, charge the laptop/battery and then see what happens from there
Okay
Rechargeable batteries can self discharge when they've been in storage a long time. Same thing can happen to your cordless drills, smartphones, handheld game consoles etc.
Some batteries can deactivate themselves when not used for long periods of time, and refuse to power on until they've been connected to a charger. That's usually a function of the BMS (Battery Management System) which protects the battery from going into deep discharge.
Or is it normal for brandnew laptop?
Your laptop might be brand new but might not be fresh off the factory line. It could've been sitting in a warehouse for months before you purchased it
Make sense
It's normal for device's with lithium battery to be shipped with 40% or less charge for safety reasons.
I've seen some new laptops configured from factory to not power on the first time unless they are plugged in. The last two new Lenovos I initialised behaved this way from memory. My best guess is that they don't want the laptopd to crap themselves while pulling new windows update on the first run (Which takes a while and drains quite a bit of battery)
I wouldn't worry about it at all
Thanks for brief explain
I think that is the answer, I get a lot of new Lenovo laptops for work and have had the same thing. Once plugged in it turns out battery wasn't flat.
Thanks
I've also seen the same requirement to plug into mains power before use for replacement batteries. It's likely a safety measure.
Is this the new "I didn't get my free tank of fuel with my new car?" but for laptops?
Batteries can self discharge. Have you tried charging the batteries and then testing the unit again to see if the battery is working? Or did you just jump straight to outrage mode setting?
Send me a DM and I'll Osko you $1 so you can charge it and it'll be my treat.
DM's now make cents. Cheers
Not without asking. Cheers.
Catchphrase works hence. Cheers
Ill check and let you know
oh no, i had to charge a battery to use it.. geez
Report troll.
Probably Mossad agents hacked into it remotely and filled it full of spyware and forgot to turn it back off.
Finally, a serious and the most likely correct answer. Thank you.
There's also the possibility they forgot to charge the new battery.
It's not coincidental that this happened after Trump got elected
Had to check if this was Pam
Alt acct.
Do a chargeback for the cost of electricity.
OP, are you an idiot?
I'm just wondering (from the level of OPs responses) whether they actually bought a sandwich press and thought it was a laptop.
Cant wait till they post their complaint about their new sandwich press only getting remotely warm and wont toast anything… But it is nice that it is battery powered.
If you're really concerned, check the battery capacity using something like HWInfo64.
I'm not sure if it's still an issue with new Lenovos, but you could also look at turning off Always on USB to prevent battery drain. There's also a recommendation for some older models to turn off fast startup.
I would suggest you seek a lawyer immediately
My suggestion is to stop making posts about inconsequential things. You had a discharged laptop, charged it and it now turns on. There is absolutely nothing there of interest to discuss.
Then learn to ignore. This is a public forum.
It will not have likely charged with a full battery especially if they shipped in bulk by air freight.
It will be UN3480 classified freight and the battery will have been likely at 30% state when shipped.
Laptops have a "shipping mode" so they won't turn on accidentally while in transit, and not drain the battery.
You usually won't be able to turn them on without plugging in the power cable the first time. Lenovo and other like HP also do this.
https://download.lenovo.com/pccbbs/pubs/yogabook_9_13imu9/us….
Nice to see that there are still a few people on here that don't immediately jump to 'OP is an idiot' for asking what others think is a simple question.
Most of the ones here who decided to criticise the OP obviously didn't know the real answer and went for immediate put downs.
Is this so they can feel superior when they have nothing useful to contribute?
They ask why the OP bothered posting this sort of question but don't think to ask themselves what use is their 'contribution' to the thread.Agree. No question is a silly or a bad question. I think the people who ask questions are the wise people.
Just noticed - 'Member Since 09/11/2024'
Someone joins, asks a question, doesn't post and disappear, responds to replies in the thread and gets criticised by others who didn't actually know the answer to their question - great way to make someone feel welcome.
Thanks for the positive feedback. Unfortunately some people thinks they know everything since they jump out from their momma’s tummy. They forget they had a time where they started to learn everything in a sequence. All I do is, just listen to the wise people and ignore the crap heads. 👍
Thanks for reply
You can actually go in to the bios and set this mode, not only is it set for shipping but it’s also for servicing, eg on the X1 Carbons it’s in the BIOS under Config-Power-Disable Built-In Battery, and the battery will only be re enabled when AC is connected.
All phones and tablets I've gotten in past 5~10 years have come about 50% charged, often, exactly 50%
When you first plugged it in and started, did it say how much charge it had?
Battery didn't stay positive
You might like to run a battery report (https://au.pcmag.com/batteries-power/85991/how-to-check-your…) which is a built in function in windows. I view it as being a bit like an odometer for your computer. I haven't run this on a brand new laptop, but it should tell you the battery's design capacity, the actual capacity (which should be very similar, probably a little higher), recharge cycles (which should probably be 0 or 1) and recent history of charging and use (probably also should be empty). This may remove (or prove) your concerns about a faulty battery or the computer having previously been used.
I bought a brand new Tesla and it had no charge. It was too far away from the charge station and there was no Tow truck. So it just sits in the shipping container for now.
What is the manufacturing date?