Plumber Cracked Porcelain Cistern

ramshead on 23/10/2024 - 09:40
Last edited 23/10/2024 - 10:47 by 1 other user

My toilet cistern had a slow leak into the bowl.

Called a plumber to put in a new washer and also fix the stop cock for the suite as it leaked sometimes.
Plumber seemed to be taking a long time. After 40 mins he called me in. Said he replaced washer and still had slight leak. He appeared to be replacing the entire flushing unit (there was no consultation re this). Unfortunately, as he was removing the cistern from wall (why do you need to do this?) he cracked the porcelain cistern.

As cistern is 20 years old no replacement is available. I am starting to doubt this bloke was actually a plumber. Other than asking him, can I check through a 3rd party if he was a plumber? He is now saying I need a new toilet suite.

Where do I stand?

Home & Garden

Comments

  • fantombloo on 23/10/2024 - 09:41
    +26

    "Plumbers' crack."

  • jv on 23/10/2024 - 09:42
    +11

    Bummer !!!

  • jv on 23/10/2024 - 09:45
    +19

    Where do I stand?

    Usually in front of the toilet, facing it.

    • theHMASfriendship on 23/10/2024 - 09:49
      +5

      If I do that my poo falls on the floor

      • jv on 23/10/2024 - 09:51

        Did you stop using nappies?

        • theHMASfriendship on 23/10/2024 - 09:53
          +5

          Yes, 30-40 years ago apologies I forgot to let you know

          • Gunnar on 23/10/2024 - 10:54
            +1

            @theHMASfriendship: It took you 10 years to get out of nappies?

            • jv on 23/10/2024 - 10:59
              +3

              @Gunnar:

              10 years to get out of nappies?

              I think there was an issue with the instructions.

      • AustriaBargain on 23/10/2024 - 11:00
        +1

        I would have bolded poo as well, personally.

    • MS Paint on 23/10/2024 - 09:51

      I prefer to sit

      • jv on 23/10/2024 - 09:52

        Depends how windy it is.

    • boomramada on 23/10/2024 - 11:28

      I think jv cracked the comment of the day!

  • Kenada on 23/10/2024 - 10:03
    +4

    They should have insurances for things like this unfortunately "Sh!t" happens sometimes and things like this need to be replaced.
    Ask him to replace it under his insurance as he broke it and like you mentioned you didn't ask him to do this work.

    If he is a plumber and has everything in check it wont be an issue, otherwise its a bit of an issue if he tries to wiggle out of it.

  • sumyungguy on 23/10/2024 - 10:04

    Is your toilet suite close-coupled? He would have been trying to replace your outlet valve, at which time a good plumber would also do the pan to cistern seal. Seems you'll need a new suite which is actually an opportunity; upgrade to rimless, tornado flush, perhaps ambulant height, choose a pan that allows you to add a bidet seat later. You'll be able to get the labour cheap/free and mates rates on the toilet itself because it's your contractor's mistake.

    • ramshead on 23/10/2024 - 19:16

      Not confident with this plumber

      • JIMB0 on 23/10/2024 - 19:25

        DIY

      • DoctorCalculon on 30/10/2024 - 22:39

        Just curious, how did you find this tradie? Hipages?

        Normally you would look at the reviews and ratings before deciding on who to hire.

  • Jimothy Wongingtons on 23/10/2024 - 10:13
    +2

    can I check through a 3rd party if he was a plumber.?

    Prob a good start:

    Put abn into https://www.service.nsw.gov.au/transaction/check-a-builder-o…

    • ramshead on 23/10/2024 - 19:12

      Thanks

      • kiitos on 24/10/2024 - 12:57
        +1

        Did you find any results?

  • JIMB0 on 23/10/2024 - 10:33
    +2

    Airtasker?

    • geekcohen on 23/10/2024 - 10:38
      +1

      Maybe this guy who is now doing Toilet fixes?

      • Jimothy Wongingtons on 23/10/2024 - 11:04
        +2

        Did the tasker conplete the task outside of airtasker tho right

    • ramshead on 23/10/2024 - 19:17

      No

  • TALL1one on 23/10/2024 - 10:39
    +1

    How did you get this plumber to come work for you, will say something about if he is a REAL plumber or NOT

    • ramshead on 23/10/2024 - 19:27

      Being an oz bargainer. Had a deal with council to get a free service on evap air con if I put a meter on to check usage. Thought when he came to do it I’d get him to do a couple of simple jobs. But “ boys “ do evap while plumber does jobs. So I pay plumbing rates for jobs. Ok can wear that. But big f up by supposed plumber. When he tried to take cistern off one of the nuts was ceased. I think that’s when the shit started ( sorry).

  • AustriaBargain on 23/10/2024 - 10:59

    You want him to replace your 20 year old toilet? Are you a property investor, by any chance?

    • Boioioioi on 23/10/2024 - 11:41
      +1

      Age played no factor into plumber breaking it, he broke it he should fix it. Take accountability

    • ramshead on 23/10/2024 - 19:31

      No just wanted the washer replaced. Have a 2nd toilet with same toilet suite. Had same washer changed few years ago 10 minutes.

  • 87percent on 23/10/2024 - 11:00
    +1

    was he an Airtasker? if so, he's got no chance of insurance after reading this

  • DGrayson82 on 23/10/2024 - 11:18
    +5

    I am starting to doubt this bloke was actually a plumber.

    Was his name Mario and did he have a thick moustache and blue overalls?

    If not, he's not a real plumber

    • pjetson on 23/10/2024 - 12:42

      If not, he's not a real plumber

      Mario's brother Luigi is also a real plumber.

    • snappy1234 on 23/10/2024 - 17:39

      Did he arrive by cart ?

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