Cashback is not available through the The Good Guys app.
Cashback exclusions
These items are not eligible for Cashback:
- ASKO, Miele, AEG, Neff, Bertazzoni, La Germania, FFalcon, Loewe and Apple
- Playstation 5, Playstation 5 Digital Edition and Xbox Series X 1TB
- Gold Service Extras
- Negotiated offers (for example through live chat and the on the phone/ Deals with a Sales Rep )
- Any Price Beat discount amounts or promo code discount amounts that have been applied to the order
We calculate Cashback based on the purchase price, excluding:
- Fees
- Taxes
- Shipping and delivery fees
- Credit card charges
This Cashback deal is not valid together with:
- Any Gift Card, Voucher or store credit purchase
- Any Gift Card, Voucher or store credit redemption
- Other loyalty programmes unless otherwise stated
- Vouchers or Promo codes not featured on ShopBack
Any exceptions will be at the store's discretion.
Special notes from store
- Display best viewed on desktop, you may encounter issues if browsing from an iOS device.
- Cashback is not applicable for purchases made via the The Good Guys app.
BoM = Bank of Melbourne
BSA = BankSA
StG = St.George Bank
I didn't get my 10% cashback from Shopback/Good Guys last time.
This was Sam's response: