Third-Party
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Cashback is ineligible on purchases via the Coles mobile app.
To be eligible for cashback, a minimum spend of $200 is required.
Please note that I emailed Cashrewards to check if cashback is eligible if the order falls below $200 due to out of stock cancellations or substitutions. Unfortunately cashback is not eligible.
Cashrewards email reply:
Thank you for contacting our team, I’m happy to help with your enquiry today.
After reviewing the store terms, the store terms state that cashback is ineligible on the following:
Items that are cancelled, returned, exchanged or refunded.
In this case, if the total spend drops below $200 due to stock issues such as cancellations, exchanges, or refunds, your purchase will be ineligible for cashback as it no longer meets the store's terms.
T&Cs:
- Cashback is eligible only for Coles online purchases (not in-store).
- $2 mid-week delivery applies for 6-hour windows, Tuesday-Thursday. Min spends, exclusions and T&Cs apply for delivery and Click & Collect services.
- You must return and click through Cashrewards for each new transaction.
Cashback is ineligible on the following:
- Tobacco & smoking purchase.
- Packaging (eg. paper bags for groceries).
- Any orders that have their collection or delivery date/time altered after the order is placed.
- Purchases via the Coles mobile app.
- Creation of multiple Coles online accounts.
- Purchase of gift cards or use of gift cards for full or partial payment.
- Items that are cancelled, returned, exchanged or refunded.
- GST, other taxes and delivery fees.
- Fraudulent transactions.
- Purchases using any type of discount which lowers price advertised on the Merchant site, including but not limited to employee discounts, student discounts and price-matching.
About Coles Online
Get your groceries at a time and place that suits you with Coles' convenient delivery and Click & Collect services. Plus, you can enjoy great online value at Coles with free Click & Collect, $2 mid-week delivery, online only specials and so much more. Start shopping online at Coles today and get the most out of your shops.
Sounds risky. Very rarely have I received my entire order from Coles. What happens when out of stock items are cancelled and drop the total below $200?