Owner Wants Me to Fix The Leaking Washing Machine Tap after I Vacate The Property

Hi everyone, I recently moved out of my rental property and, while removing the washing machine, I discovered that one of the taps was leaking and seemed to be stuck.

I hadn't noticed this issue before because the tap was controlled by the washing machine valve and everything was working fine, so I didn't have any reason to report it earlier. I reported the issue to the landlord as soon as I identified it during the move-out process.

I’ve now received an email from the real estate agent (REA) stating: "The owner would just like to have the washing machine taps repaired and this is leaking due to you removing the washing machine."

The repair quote is $140 + GST. I’m not convinced that removing the washing machine could have caused the leak, so I’m wondering if this charge is justified. Should I discuss this further with the REA to get more clarification, or is it better to just pay the bill and move on?

TIA

Poll Options Sun, 08/09/2024 - 00:00

  • 6
    Pay
  • 182
    Do not Pay

Comments

  • +24

    Eff that; also, lodge your bond return ASAP

  • +30

    Leaking tap — most likely due to worn valve / washer. How's that caused by removing the washing machine hose? Having a working tap would also be the landlord's responsibility.

    Own experience: having to help fixing in-law's IP's taps 2 weeks ago, as the tenants were complaining.

    • +3

      Please tell me you also did it on a Sunday haha

    • Clearly what happened was that OP tore the hose out, and that dislodged the (metal I presume) tap from the wall.
      OP patched it back together, hiding the damage, but the OP didn't fix the now stuck tap.

  • +14

    Had a good chuckle reading this.

    From what you've described its likely an O-ring / Tap Washer inside the tap itself which has degraded over time. It's bound to happen to all taps, eventually. Things wear away…go figure. And would have nothing to do with removing a washing machine (which would have been screwed into the outside of the nozzle).

    Anyways, plumbing issues such as this is the landlords responsibility.

    • +1

      IKR, had it been broken by incorrectly handled or putting extra force would have made sense, how the hell is a tap leak and removing washing machine are related :D

  • +2

    due to you removing the washing machine.

    Can they prove that was the cause?

    • +12

      Proof is irrelevant, it is still considered wear and tear and the responsibility of the landlord.

      • -4

        Proof is irrelevant

        Not if it was 'damaged' and it wasn't wear & tear.

        They would need to prove though that it was damaged

        • Short of OP bending/snapping the outlet, it’s wear and tear. If that happened there’d be bigger issues than a drip leak.

          • @ColtNoir:

            Short of OP bending/snapping the outlet, it’s wear and tear.

            That is what I said.

            If it is not wear and tear, the RP needs to provide proof

  • +2

    A leaking tap is fair wear & tear. If you had reported it while in residence it would have been a cost to the owner and now you have gone it is still a cost to the owner.

  • +7

    Reply with a full page of ha ha ha ha ha ha ha

  • So you've left and it's just leaking on the floor? You'd think they'd want to fix it ASAP before it causes major damage.

    • +3

      No, I've just shut off the water supply for the whole apartment for now

      • +27

        Leave the water turned off and say you have fixed the leak problem - which technically you have.

  • +2

    A 50 cent jumper valve is "fair wear and tear" Tell the real estate to "Get Pucked" and call them a retarded Monkey too! When they send the claim in to the bond tribunal it will make them look stupider when they tell them what you said.

  • +1

    My IP was leaking too

    We just closed the tap during tenant transition

    And when new tenant came in, they also flagged it.

    I just told them to plug the washing machine in.

  • +7

    And let me guess, he wants to use his plumber, who coincidentally is also his brother/uncle/father/in law/REA's husband/kick back subby and it's only going to cost… oh, would you look at that, exactly the cost of your bond.

    Leaking tap washers are the landlords problem. This would be considered fair wear and tear on a serviceable item and connecting and disconnecting laundry room taps from your washer is not going to damage tap washers or seats.

  • +1

    Cease communication with the REA or tell them to EABOD, and claim your bond straight away. Let them take it to VCAT/whoever.

    • The claim comes via REA, doesn't it? so they can still hold it off

      • +3

        No. The bond comes from the RTBA. Log on to their website and claim it now!

      • The last step of claim process says otherwise

        • +3

          They do get notified that you claimed it and have a few days to respond if they want to claim something against your bond.. but usually if their claim is bullshit they won’t dare to mention it and just let the bond go thru and not bother you again.

      • +1

        Confirm your state but I think most states besides WA and maybe SA allow you to claim from the bond board and then the RE has X period of time to dispute (by going to tribunal)

        • NSW, and I think it's the same case here as well

          • @TaurusHead: Yea, for NSW you can claim it as soon as you’ve handed the keys in. It’s fairly common for people to have the bond return form ready to submit before going into the RE and submit as soon as they walk out. Some RE’s will make claims within 15mins to just prevent you from doing so, even without doing the inspection.

  • +3

    You don't need to pay that. Tell the property manager to F off, and get a proper job.

  • +5

    As a landlord myself, politely ask the manager to pass on a message to the owner to "Fck off you scumbag".

  • +4

    Property managers/RE agents will try anything on for an extra buck. Things that not even landlords would think of - that's why landlords employ them.

    • +2

      Not all landlords.

      I employ one so I don’t have to deal with day to day stuff, repairs and inspections. Keep the tenants at arms length.

      I certainly don’t want to screw over or have the agent screw over the tenant.

  • +4

    Same thing happened to me a few weeks ago, moved washing machine to put a dryer stand in and when i reconnected it the tap started to leak.

    Drove down to bunnings and bought the parts for $14 and it was fixed in 30 minutes (couldnt be bothered contacting real estate over something so simple and didnt want it leaking for possibly days), $140 is insane though.

    You should absolutely not pay that.

  • +3

    His property his problem. As others have said claim your bond and move on. It is beyond me how some Landlords try things on.

  • +4

    Shitty landlord. I'd never do that to my tenants and my property manager wouldn't either. Wear and tear. I hope you've got your bond back.

  • +2

    Your landlord/Rea is shit. Don't pay.

    • This would be REA. If it came from landlord they would have quickly explained to them it’s not tenants responsibility.

  • +1

    Well at least the poll suggests 5 landlords replied

  • That’s usual wear & tear and not your responsibility.

    Landlord should get that sorted out before next tenancy.

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