Often I would include a tip of 5% to the order total to help out the drivers in the age of rising cost of living, however, when I see on the Uber Eats app that my house is the next stop, but the driver goes away from the house to somewhere else first (indicating multi apping), I would withdraw the tip.
Am I justified in doing this?
No. OP needs to decide for themselves.
Its not for us to tell OP what to do when it comes to uber deliveries.
My view is that the price you pay is already fully loaded with extra costs, with plenty in it for the delivery person, so why pay more?
Maybe on a cold rainy night.
help out the drivers in the age of rising cost of living
but the driver goes away from the house to somewhere else first
They're doing that specifically because of the cost of living issues that are going on and the low payments they get from uber, you realise that right?
I try not to use delivery services as much as possible. we maybe do it once every 2 months because everyone loses except for Uber and it's not that difficult to go and get your own food in most circumstances.
They're doing that specifically because of the cost of living issues that are going on and the low payments they get from uber, you realise that right?
You realise they don't have to do this job if it doesn't pay enough with gaming the system?
If Ubercrap isn't getting enough drivers due to bad pay, then they up the rates.
You realise they don't have to do this job
Spoken like someone who's never had to make hard decisions in life.
No-one who is working for uber wants to do it. They do it because they have to do. A lot of it is also deferral of payment for things like taxes, wear and tear on your vehicle etc to get food on your own table now.
I know a number doing it for a bit of fun even though they have a full time professional job.
@kyle: you don't honestly believe they're doing it as a fun hobby though, right? They're just trying to put a positive spin on a situation they're in.
Spoken like someone who's never had to make hard decisions in life.
That has nothing to do with tipping culture in Australia. That is really a question of why isn't Uber paying enough to live on in the first place?
No-one who is working for uber wants to do it. They do it because they have to do.
News flash, No one rarely works any job because they WANT to, they work because they HAVE bills to pay.
A lot of it is also deferral of payment for things like taxes, wear and tear on your vehicle etc to get food on your own table now.
Yes that is the Uber model and its utter crap, but as long as customers top up peoples wages via tips, they'll have drivers. Uber is the only one 'winning' out of this transaction, with their 30% cut of the food + delivery + service chargers, all while paying drivers peanuts. Then applying guilt to customers like you into tipping the drivers because THEY pay them like crap, so you should feel sorry for them. WTF?
What sort of world are you wanting that companies get to collect the profits and then guilt the customer into paying their driver via tips? That's some crazy messed up crap if you think its totally ok for Uber not to pay the drivers correctly in the first place.
Whats next? Lets stop paying waiters in Australia a real wage and tell customers to tip them instead?
If you want to know how crazy tipping culture can get? Just look over to the USA. Even they are having some serious questions about it, as every person now wants a 20% minimum tip for doing their job. People are demanding a 30% tip on a $80 meal, so drop $24 tip to the waiter just for bringing you your food? LOL yeah no and oh, screw the cook who cooked it.
So yeah sometimes people need to make some hard decisions in life and if your job isn't paying you enough, its time to look for another one.
So yes, tipping culture should die, it should never be a thing here. Companies should be paying staff rates they can live on and not expect them to beg for tips.
Let market forces do its job, so if businesses are not paying enough they won't have staff.
We saw this recently with all the ongoing wait staff shortages, Was it a shortage of staff or was it companies not willing to pay enough money? From what I see it was the later, as lots of wait staff during COVID after being stood down found better paying jobs. So don't want to come back and cafes don't want to pay real wages.
No-one who is working for uber wants to do it
I'm still surprised that someone who makes claims like "never had to make hard decisions in life" would support Ubers business model of under paying its workers and expecting its customers to make up their pay instead in the way of a 'tip'.
@JimmyF: Don't forget to use your clever nickname "Ubercrap" for it, no point having good ideas if you aren't going to share them
You'd be surprised at the number of Visa holders who obtain an ABN and don't have to declare hours worked while working with Uber/Uber Eats.
Student visas, for example, have working hours limits, however they don't have to declare those while working under an ABN, so skirt the laws.
And given the number of visas we seem to be allowing these days…
Am I justified in doing this?
100% YES.
This is Australia….. No tipping, don't start that crap, just don't do it!!!
Its bad enough with Ubercrap adding service charges on top of the delivery fee etc then asking for a TIP!! Then multi stacking my delivery so its now 2nd and cold.
Then you have the crap of drivers using multi accounts or multi apps, so grabbing heaps of deliveries at once so its even colder.
Lol leaves a tip to help with cost of living but withdraws it if driver is trying to maximize their earnings.
Mustn’t be a fan of cold food for some weird reason
Is it the drivers fault that they need to multiapp to make a livable wage? You either care or you don't IMO.
Whether they tip or not I really don't care I just find it funny that OP tries to massage their guilt by tipping only to slap it out of their hands for trying to get an edge. It's like hey let me be your generous hero but no don't actually try and help yourself.
Personally, I don't tip. I try to support my community by buying direct from restaurants when getting takeout.
if your going to tip do it in cash, otherwise it gets taxed
Yes, it's quite clear that drivers are gaming the system.
I would only ever tip for exceptional service which is never with any food delivery service.
I stopped using delivery because of its lack of reliability - almost every order over the past year or so is way beyond the expected timeframe and often cold. It's not great for these services longer term.
No, never.
It is not your job to subsidise the failings of the Capitalist class.
Tipping, dont even think about starting tipping culture in Australia
Don't tip at all, it is a horrible culture that tipping is expected just for doing your job.
I always tip the driver on takeaway orders, no exceptions.
I also always go and get my own takeaway orders, so its kind of a win win.
So you tip yourself ?
So you tip yourself ?
you don't?
;)
I don’t actually , need to start doing that :)
Please don't bring your self-tipping culture here.
Can’t you just pay for priority delivery instead of tipping?
Drivers still multi app even if I've got priority
You should consider tipping for exceptional service, not as a matter of course because you don't think they are paid enough.
Uber gets the stats and when they talk about average driver earnings would include tips in the figures. It just perpetuates Ubers low payments.
Ive personally never used a delivery service for food.
Im surprised any ozbargain user would.
They must have money to burn.
Definition of tipping for exceptional service delivering food?
They delivered it?
NTA customer is always right
So you want to be charitable but only if the driver plays by your rules?
Or play by Uber's rules
so you are for tipping drivers cause of inflation but you are also for anti-competitive/monopoly rules that contribute to said inflation. Sounds like you just like wielding power over people that service you not actually help them.
Sounds like you just like wielding power over people that service you not actually help them.
If you want to play by the 'tipping' rules, then tipping is for good service.
So no tip is valid if your food is delayed and cold because the driver is running 3 food delivery apps at once and has 4 deliveries before the OPs.
@JimmyF: If that was the reason for tipping, then the tipping step would come after the food is received.
If that was the reason for tipping, then the tipping step would come after the food is received.
That is 100% what gratuity aka tipping was all about, it was a 'tip' left for the server after the meal service as part of paying the bill.
Nowadays, people want the tip up front to do the 'work' or expect a certain amount even if they didn't do a good job. So it's no longer a 'tip' for good service if it is just expected. In the USA drivers won't even pick up your order unless you pre tip it is that bad. So customers are paying for the food, delivery fee, service fee and then having to leave a 'tip' in hope to get their food picked up.
https://en.wikipedia.org/wiki/Gratuity
Either way, tipping needs to die in Australia. Pay people correctly, its not my job as the customer to pay your staff indirectly in the way of a tip to do a job for your company which makes them money. That is the companies job, not mine. So if that means increased delivery fees, fair enough!
Why would you ever tip? Tipping culture is awful, don't encourage it. (profanity) the companies that try and do this in Australia, and (profanity) them overseas they're just used to pay staff less. You're not making any normal person's life better by tipping.
Tipping culture is awful
Even the Americans are hating it these days.
People give tips for slow shit service, cold food, 1/2 ya food and drinks missing? we have gone down hill….
So your house is next, but your lazy aZZ can't go and pick it yourself? Shame on you, shame…
The best thing you could do is avoid using food delivery services. Do you know how much margin the food business pays to Uber? Or are you a satisfied repeat customer of an American multinational with US$37 billion revenue that's bankrupting the food service sector?
Do you know how much margin the food business pays to Uber?
Yep, 30% and that is why all the prices are jacked up on the platform.
Get far better value picking up the food yourself, and its hot and hasn't been nibbled on during transit (well not by a stranger at least!).
We prefer to pick up our own take away as well. Give the restaurant all the money.
I gather it varies, but whatever figure each food business has negotiated it's more than their actual margin
I gather it varies
Not by much, it's generally give or take a bit, unless you're one of the massive players in the food space.
but whatever figure each food business has negotiated it's more than their actual margin
and that is why the prices are jacked up on the platform compared to walking in.
For me, at the local place its $10 for a burger walk in, compared to $14 on ubereats….. plus delivery and service fees.
Oddly enough, $14 after Ubers 30% cut is $9.80. Basically the walk in price. So the store keeps their margin as such.
Pretty sad that middleman Uber makes just as much off the burger as the store that provides the product is.
This is why I'm so anti tipping on ubereats, Uber is raking in the money for being a middle man, all while paying peanuts to drivers, then laying on the guilt that we should tip them as they are paid poorly. Ummm yes, paid poorly by you!! You should fix that, not me.
Can I get a tip for this comment? Ozbargain ain't paying me enough to make ends meet.
Can I get a tip for this comment?
Well if self service machines in the USA can ask for a 'tip', then sure, why not!
https://www.reddit.com/r/assholedesign/comments/182csd2/i_go…
https://www.youtube.com/watch?v=pizdw5wwKkM
Honestly this is why tipping is crazy stupid, pay people correctly in the first place.
We tried to tip our Uber eats driver with cash money and he gave it back. I wish he’d taken it because he, certainly, earned it.
Yes
Step 1 - Don't use uber eats
Step 2 - Don't tip for people completing basic services in the way they agreed to complete them.
i have never tipped on uber eats
I only tip after receiving the food on time and everything is in the order and they come up to my apartment door.
I Never support these people from third world in any way.
In fact I can cook a pasta meal with garlic toast before the restaurant processes an order.
No wonder people can’t buy a house.
I hate hearing people say they tip, why start that crap here! Wanna tip, go live in the USA and tip almost everybody you come in contact with throughout your day.
Tipping is on you. In Australia we pretty much only tip for exceptional service. Up to you how you dish out your tips, it’s a nice extra that you choose to give out.
Tipping ….. F that. It's up to uber to pay thier contractors properly.
This isnt USA stop making tipping a thing here… Heck that option shouldnt even be available, it is up to these large greedy corps to pay a living wage not the customer. Also the driver doesnt even care most the times they run several apps, ill see them pick up my order then head the opposite direction for like 15 mins…. These apps even charge a fee now for 'priority/express' delivery, you gotta pay a fee now so your food doesnt get cold from the multiple orders they do… Nah they can shove it.
This is the worst website forum to ask about tipping culture. This is a community of saving money and getting bang for your buck.
If you ask OzOverPay you might get a different response.
You need a poll