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[Refurbished] Seagate Exos 16TB ST16000NM001G $248, 18TB ST18000NM001G $302 Delivered @ East Digital

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East Digital, Hong Kong
East Digital, Hong Kong

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        • +1

          My experience is the opposite and I have had more WD failures than Seagate over my lifetime. I’ve had the fewest with Toshiba.

          The key thing really is to check user reports for bad batches, enable SMART reporting, maintain a data backup offsite, and just accept that all of your HDDs will either die or be replaced someday.

          • @skittlebrau: Same here. I've only had WD drives (4 of them) fail on me. Every Seagate drive I've ever owned still works (13), dating back from when I was a teenager.

            That being said, I didn't buy Seagate drives in the 750, 1 and 3 era because they were known to be unreliable.

        • I bought WD green's for my first NAS, friends, family & the internet routinely informed me I was in for tragic data loss. 15 years later without a single issue I retired them when I recently purchased a new NAS. Absolutely zero issues with them. I get what you mean by brand loyalty, it's hard for me to imagine WD drives being all that bad after I had the "bad drives" and they never missed a beat.

          • @Erasmuz: The green are okay once you connect them to a computer and use the boot USB to rewrite their timeout to be way longer and set your nas to never power down the disks.

            • @Agret: I had them in an old Buffalo NAS, I do wonder if it ever did power them down, they were never not making some noise. Maybe that's it!

              Are these Seagates considered reliable? Is there anything like this that needs doing to them? It's a little late for me now I own 5 of them but if there are any maintenance tasks they'd benefit from I'd schedule it in.

              • +1

                @Erasmuz: Being enterprise grade drives I don't think there's anything special you have to do on them, just setup some sort of SMART health monitor that will alert you somehow if the disks start to degrade.

      • +1

        750, 1TB and 3TB are the dark era for Seagate.

  • +2

    Really needs to be stated in the title that these drives are not new!

    No mention of it in the body either.

    It's really not that hard!

      • That was added 3 hours 6 min ago

        His post is 3 hours 19 min ago

  • +1

    Have this exact recert drive from Neology, just last month it began failing and was spitting out heaps of smart errors. Sent it back for a warranty replacement and the replacement has passed all checks.

  • Not a deal. Just a refurb. I’ve bought new drives from this mob for about this price.

  • Typo: ‘Refurbished’
    Thanks

  • +7

    https://east-digital.myshopify.com/products/seagate-st16000n…

    So, the new drives cost only $17 more. This maybe a safer option.

    • +1

      Yeah… with that small a difference in price I do tend to agree.

    • Are they actually new though? Or were they used for chia mining and then had their firmware flashed to reset SMART data?

      • The ones I've bought from them all look new. Server pulls / recert will usually have some marks on them but those ones were pristine. YMMV.

        • What are the dates of manufacture on the 'new' ones, do you mind looking at yours? I also don't know how the Chia algorithm works and whether the drives were constantly worked as long as they were mounted. Wondering if there's a difference between these being ex-chia mining (seems likely now that its uneconomic, according to Backblaze) vs Seagate inexplicably having loads of unsold stock and looking for a backdoor to sell them

          • @Horacio: Don't have them in front of me atm but from memory the date was around July 2021.

    • Not the same, but similar. This is the same new drive. You need to read all of the letters…
      https://east-digital.myshopify.com/products/seagate-st16000n…

      See also :
      https://www.pnpstorage.com/blogs/hdd-2/10286-seagate-st16000…

    • So, the new drives cost only $17 more.

      I'm not sure they are new. Why would it list warranty as store warranty?

      • Because they're (technically) not in the authorised reseller list of Seagate, and that's a requirement for claiming warranty directly with Seagate.

        • Given the volume they must be selling, it begs the question why not?

          People seem to have good results with their warranty service, but it still looks a tad dodgy.

          • +2

            @photonbuddy: It's gray market basically. The goods are legitimate, it's just they're not sold through traditional i.e. authorised channels.

          • @photonbuddy:

            it begs the question why not?

            Because these drives are half the normal price.

            They're grey market drives of unknown origin - you're quite obviously not going to get full manufacturer warranty, that's exactly why they're so cheap.

            If they were just normal supply-chain drives, then they would cost normal supply-chain drive prices.

            • +1

              @Nom:

              They're grey market drives of unknown origin

              Sorry, that's a cop-out. The origin is absolutely known to the seller. They don't buy this type of quantity off marketplace and gumtree.

              They are cheap because they know they can't get retail for refurbished/recertified drives. I'd never buy these drives if they were only 10-20% off a new drive, so they have to make them considerably cheaper for people to take the risk.

              If the OEM isn't doing the refurb/recert, how do we know there isn't massive dodginess going on? The fact they say there are 0 hours use is the first sign there is a level of dodginess going on. Sure, there would be drives returned to Seagate that were never used, but do you honestly believe there are THAT many of them?

              • @photonbuddy:

                The origin is absolutely known to the seller.

                That's exactly my point.

                It's known only to the seller.
                It's not known to you, and it's not known to me.

                The drives are priced appropriately - if you care about manufacturer warranty and known origin, then you're free to pay retail prices for hard drives from authorised channels.

                they have to make them considerably cheaper for people to take the risk.

                That's exactly what they've done 😁

  • How come we seeing so many Seagate exos but hardly any WD Red or Red Plus?

    • Probably because Exos are enterprise, WD Red/Red Plus are their prosumer/consumer drives. ED have the WD Ultrastar drives too.

      • Ic..how come we didn't see similar WD ultrastar? Lol

        • I've seen a decent mix of both during times when I'm buying drives like these.

          • +2

            @BillyG687: I wonder why East Digital don't sell as many Western Digital drives…

    • It's intriguing isn't it. Maybe because they were the budget option when outfits bought shedloads for Chia mining? I feel folks should be able to get to the bottom of this somehow.. I am keen to buy if they're really unused but not if they're halfway out the door wear-wise

  • Anyone have an advice for me as to what I should do? I bought a drive from East Digital about 3 months ago. "Seagate Exos 16TB ST16000NM001G 3.5 X16 256M Enterprise Internal SATA Hard Drive". Payed $239 total. It arrived in basically brand new condition, very well packed, just without it's original box. I plugged it in, formatted it (it needed formatting from raw). It was working great. I was really happy. Speeds were fast and as expected. For about 3 weeks.

    Then it was like I had hit some bad sectors or something, when drive was about 3 quarter capacity. That's when the freezes started happening. The drive is only filled with video files/streams. But any streams that were downloaded onto these "bad sector" areas, would cause the drive to hit 100% load in task manager, read/writes would struggle to get off zero, and I'd have to wait an eternity to skip past to a video that will play, or power off the drive, and power it back on, and avoid the problem video. I got used to this constant issue happening, for a couple of months. But the problem videos started to build up. The freezes & concerning noises, got so bad, that I've had to unplug the drive and not use it anymore, for fear it will completely fail, & I would lose everything on it. Nothing valuable on there, but I'd rather not have that happen.

    What should I do? Should I be happy with a drive like this, that somewhat works, but constantly freezes when I am browsing through videos, needing drive to be restarted. Or should I try to return it?

    The reason I am asking is, I am wondering if others had a similar issue when they've filled drive to capacity? Because I am worried if I return it, that they would just send me another drive that will do the same thing. You get what you pay for, is the saying. Are these drives cheap for this reason? They wipe the drive with software, but unfixable bad sectors hiding on them somewhere, & they know it? What should I do?

    • +2

      Return it.

      If you plug it in and run this utility on it, it should show if the drive is failing.
      https://crystalmark.info/en/software/crystaldiskinfo/

      • Thanks for the advice! I will give that utility a try.

    • +2

      When buying one of the refurbished/recertified drives (or any drive really for that matter) you should run tests on them to confirm their health and whether they have any bad sectors. People have their own preference on what tests to run, but at a minimum I'd say you should run an extended self test using something like Hard Disk Sentinel or even Seagate's own utility. For a drive this size it will probably take somewhere between 24-30 hours but it means you can hopefully weed out a bad drive before putting your data on it. That being said, drives might fail immediately or they might fail 10 years down the track, that's why backups are so important.

      • Just a heads-up. I got an Exos drive from East Digital and put it into a 3.5" enclosure to make it an external drive. It worked fine, but failed the self tests. However when I installed it in the PC it passed the self-tests. Seems to be something to do with the enclosure interface.

        • +1

          Many many enclosures don't support these very large drives.

  • why not: https://pongobyte.com.au/product/seagate-exos-x22-x18-x16-14…

    aussie (supposedly - no ABN number to be found), cheaper per TB

    • +2

      Get on that whois, my friend. :)

      Registrant Contact Name: Pongobyte Computers
      Tech Contact Name: Pongobyte Computers
      Registrant: Letitia Badicut
      Registrant ID: ABN 37557669574
      Eligibility Type: Sole Trader

      Bung that into the ABR Site and bingo - ya got your business name! :)

  • Are these better than my HC550?

  • +1

    Just commenting another big positive for eastdigital

    Have ~200TB in various drives from them in my Unraid server, runs 24/7 for a couple of years and no issues so far

    Shipping is fast and they’re so infinitely cheaper than anyone else.

    Recertified drives are mostly just data centers who had 1 DOA or bad drive so sent the entire box back etc, they’re almost always brand new and exactly the same as anything else you’d buy

    • The recertified drive I got from them showed zero hours usage (as advertised) and it looked brand spanking new.

      • -2

        zero hours usage means they reset the SMART data

        There is a 0% possiblity its brand new.

        • There is a 0% possiblity its brand new.

          Do you have evidence of that, or are you just making stuff up?

          As akaNorman says

          Recertified drives are mostly just data centers who had 1 DOA or bad drive so sent the entire box back etc, they’re almost always brand new and exactly the same as anything else you’d buy

          • -1

            @Dacs: Simply because if Seagate could sell it as brand new, they would.

            If there were this many brand new drives being sold off to suppliers at 20-30% of the original brand new value, Seagate would be losing a lot of money.

            I see no evidence that data centers would even be doing this. They work on a huge scale and would assume some bad drives. It would be a huge waste of staff time to be installing hard drives and then removing them because one of the drives had an issue in an huge order.

            It is well known that refurbished in general means replacing the outside with new housing and resetting the software. We already know as fact that hard drive manufacturers reset the SMART data when refurbishing.

            This new idea that refurbished drives are actually brand new drives makes no sense, especially given how little they are asking for it as well as the failure rates being reported.

  • These feel like they never really drop in price. I've been wanting alot more storage but still a bit too pricey for my taste

  • +1

    My experience so far with East Digital;

    6 x 22Tb Seagate refurbs in an UnRAID server, purchased as 3 lots of 2.

    One box was obviously damaged in transit by Australia Post. This had 2 dead drives, promptly replaced by East Digital. I paid the return postage to a Melbourne address.

    All current drives are working fine with no SMART errors - now at around the 6 month mark of operation.

    Considering the price and the redundancy of 2 x Parity drives in my configuration - well worth the risk.

  • +1

    Bought one 2 weeks ago for $237 from ED.

    Turns out the drive is under warranty until 2028 (Seagate website). Production date was 2023. Just installed it into machine today 16TB X16.

    • +1

      The problem is if you try to claim warranty with Seagate, they may ask for proof of purchase from an authorised reseller which EastDigital is not.

      • +1

        True. But at least you know they are on the record with the manufacturer.

  • I have x4 Seagate Exos 18TB's in my Home NAS although I bought them all new.

    I needed another drive for my security camera's so thought I'd get the same again so they can act as spares for each other in a pinch.

    I ordered on the 2nd August from this post, it came today, it is in my HDD caddy now doing a full sector scan. So far so good :-) If I don't update this comment please assume it's going well!

    • If it fails the test while in the caddy, try installing it in the PC. See my comment above.

      • +1

        Hey thank you! That's great to know, I would have assumed the worst if it failed. ETA on the scan is currently 17+ hours :-)

        • I'm not sure anyone will see this, but is chkdsk d: /f /r /x enough for a full check? 14hrs remaining on the current scan.

          FYI these drives have been re-labelled, the labels look official and some are embossed, they say "recertified". I just thought it worth mentioning, they look like they're very legit.

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