Fetch Mini 4K $96 Delivered @ Telstra (Telstra ID Required)

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Cocochicken on 29/07/2024 - 10:49 telstra.com.au (249 clicks)
Last edited 29/07/2024 - 12:33 by 1 other user

I noticed on the Telstra Website that Telstra is selling Fetch Mini Boxes for $96. I think it might be the new Fetch Mini 4K. Fetch Support confirmed that you can cancel the Fetch service with Telstra and link it to a retail account.

"Hi,

Thanks for reaching out.

If you have a Fetch box from Telstra and cancel your Telstra Fetch service, you can move your box to an account directly with Fetch (Retail Account).

All customer support will be managed by Fetch if you choose to do so.

The box warranty applies from the original date of purchase and will remain with Telstra. You can call Telstra on 13 22 00 to confirm your warranty period and cancel your Telstra Fetch service.

Unfortunately, you will not keep access to any channel pack or streaming service subscriptions which are part of your Telstra service.

Your movies and shows purchased under your cancelled Telstra account can not be transferred to Retail. Telstra Plus points are not accessible via Fetch retail accounts.

Let us know if you need any further clarification."

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  MrGareth on 29/07/2024 - 11:18

  I may be misunderstanding the wording, but the fetch websites says you can't mix n match boxes between an ISP (Telstra) and a retail Box (JB Hi Fi etc):

  No, Multiroom requires that all boxes come from the same sources, and are on the same account and network. It is not possible to mix boxes from ISPs or retailers together.

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    Kill Joy on 29/07/2024 - 11:22

    you may also interpret that as you cannot use a box actively linked to Telstra with a box linked to another provider. If the box is unlinked from Telstra, it is now a fetch associated box.

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      SimAus007 on 29/07/2024 - 12:00

      Hasn't something changed, as that is not how they used to work?
      I remember having an Optus Fetch box and these could not be associated with Fetch directly as they were locked to iiNet accounts only (the MAC address was associated with Optus customers only, the same applied to iiNet-associated boxes).
      It sounds like a very different situation with Telstra issued boxes.

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        MrGareth on 29/07/2024 - 12:27

        Yes that's what I want to know too, as that was never allowed in the past. I have an unused Fetch mini 4K (Telstra branded) still in the box, and my parents have a retail fetch mighty - I’d love to be able to join them together for multi room, and I was told that’s not possible. Hopefully this means they’ve made it easier now?

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  bonky on 29/07/2024 - 11:23

  +4

  i find these devices such an waste… if you cancel your plan with the telco… its bricked!

  people try selling them on gumtree thinking cheap device.. bit if the original owner cancels their telco.plan…. booommm! bricks!

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    Cocochicken on 29/07/2024 - 11:24

    Fetch Support confirmed that the Telstra Boxes can be unlinked to Telstra and be used on a retail account.

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      bonky on 29/07/2024 - 11:48

      im generalising on these devices

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  jrjr on 29/07/2024 - 11:48

  How does this go as an upgrade from Vodafone TV?

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    SimAus007 on 29/07/2024 - 12:04

    +1

    Do you want the Fetch TV streaming channels? Very similar apart from this. It's more of a "pay TV" service mixed with Freeview all in the one guide + entertainment apps.

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  artxo on 29/07/2024 - 11:53

  Is this definitely the 4K version? I cannot find any mention of 4K in the Telstra listing.

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    alidli on 29/07/2024 - 12:24

    Yeah Cocochicken, can you please get back in touch with Telstra to confirm the model number of the Mini box.

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  ntt on 29/07/2024 - 12:12

  a bit of topic. Do you know how to unlock a Fetch Mini. It's locked with internode before.

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    Cocochicken on 29/07/2024 - 12:14

    The unlocking is only for Telstra boxes. Boxes from other providers can’t be unlocked.

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  tril3mma on 29/07/2024 - 12:23

  I believe this is more likely to be the old version and not the new gen 5. I tried to reach out to Telstra support as well but they couldn’t verify.

  JB HiFi has the new gen 5 coming soon https://www.jbhifi.com.au/products/fetch-mini-4k-g5

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    Associatedcelery juice @ Telstra on 29/07/2024 - 12:55

    This will almost definitely be the Fetch Mini Gen 5, we have stopped selling the old boxes.