Free nbn FTTN to FTTP Upgrade Install Location - Can I Pick?

I am currently on Superloop FTTN 100/40 and I am eligible for a free upgrade to FTTP. I've been told by Superloop and the NBN fact sheet the internal box will be installed adjacent to an external wall discussed on the day. Ideally a garage.

Problem is I have my study (external wall) with a WiFi router and that is running a network cable to a 10 port switch in my linen.

Will NBN be flexible to install the internal unit in my study?

Superloop have told me to discuss on the day with NBN and that I could cancel on the day with 0 cost if it wasn't agreed. I don't want it installed in the garage as I would be then up for a licensed installer to run an ethernet cable from Garage to Study.

I could keep FTTN as it runs at 100/40 24x7.

Comments

  • +5

    The person who came to your place would be a contractor, just asked them nicely.

  • +3

    Since I have no idea what your house looks like, it's pretty hard to tell. Generally they'll install as close as they can to the road because that will be the easiest job.

  • +2

    Have you read the 10 guidelines? Any OzB members who work for NBN may not be permitted to provide to advice through these forums.

    • +3

      Who cares? NBN can stick their guidelines up their bum.

      Anyway, the installer ran FTTP to the opposite side of the house for me on the condition he didn't run into any complex issues.

      He was done in about 15 minutes.

      • +2

        They're guidelines not guard rails. Of course OP will be able to negotiate with the installer which is the case for any contractor working on your property. But it will come down to whomever turns up on the day.

  • +3

    Ours ran our cable to the linen closet where the original Telstra lines came to, which is on the other side of the house to the entry point for the cable. It's a contractor so depends on them. But swinging a sneaky off the books "tip" wouldn't hurt. Especially if it's a simple job with a easily accessible roof cavity with lots of room.

  • They will not agree. Best is you get someone to run the cable from where you want to the wall next to original telstra box. Dont be too stingy.

  • +1

    Option 1. The installer might setup the fibre NTD box where you want for free.
    1a. Cancel if you can't come to an agreement with the installer. Your next step is to hire a cabler or install your own P20 20mm nbn communications conduit with a parramatta rope inside it to the study where you want the nbn NTD setup. The P20 20mm nbn communications conduit must be white. Link to nbn conduit standards. Once completed re-book with Superloop and nbn will come install the fibre NTD box and fibre cable.

    Option 2. Get the P20 20mm nbn communications conduit and parramatta rope setup now. When the nbn installer rocks up they will setup the fibre NTD box in your study no problems.

    The length of the fibre cable can be up to 40 metres long.

    You can continue to use FTTN as normal. FTTN will be switched off in the long run. Personally I wouldn't be waiting and change to FTTP now.

    • +1

      Install guidelines were recently revised, I believe in March/April 2024 reducing the PCD-NTD cable run from 40m down to 12m. But yes, if you provide your own conduit pathway, the cable run can be extended.

      • +1

        That's right.

        12 metres of fibre from the PCD to fibre NTD if you don't have a conduit pathway.
        40 metres of fibre from the PCD to fibre NTD if you have a conduit pathway.

  • +1

    They will mount the outdoor unit/PCD as close as possible to where the existing conduit from the pit terminates. In my case the installer wanted to mount it adjacent to the grey Telstra box with the indoor unit/NTD mounted on the internal wall directly opposite (a walk in robe) - commonly known as a back-to-back install, something most will do because its easiest. I didn't want it there, instead wanting it in the living area, some 15m away on the opposite side of the house. Rather than saying too hard and leaving, the installer got in the roof and ran the bare cable to the wall on the far side and got me to help pull the cable snake through. Guy only had 2 jobs for the day and said if he was turned away, he would forfeit half a days pay - plus he had already driven half way across Perth to get to my property. Win! Now I need to worry about the rats,

  • +1

    Will NBN be flexible to install the internal unit in my study?

    Very unlikely unless the access is very easy…

  • +1

    This is discussed in depth on Whirlpool, I suggest you read up there. But the short version is, it doesn't have to go back-to-back, they will put it anywhere that fits the rules if they're doing their job properly, but if you're keen you can run your own P20 conduit to the place you want it (don't forget the drawstring), then they're happy because you've saved them time and you're happy because you get it where you want it. But read the rules on placement & distance etc. See whirlpool.

  • -2

    The more jobs contractors do, the more they get paid. So they’re not going to spend a few hours doing your install just because you slip them a $20

    • +1

      It's not just about the hours, but they risk losing their job. They'd have to be idiotic to take $20 for that risk. (PS I didn't neg you)

  • +1

    Although I would upgrade to FTTP, you could choose to instead just stick to FTTN for now since it is reliable for you. At least you won't have to then worry about the logistics of the NTD location for the moment. However, with FTTP it's nice not to having to worry about VDSL compatible routers / bridges etc. Any Ethernet router will do the job with FTTP (although you may need a newer (ie. more powerful) one if you want to take full advantage of the top speed plans).

  • Yeah if you ask nicely. I got ours installed in my mums study, which is two rooms across from the garage. Up to installer though.

    I asked them to install it in my study, which used to be a bedroom, and is also at the back of the house. They refused to do that, but my mums study was the compromise.

  • Luck of the draw for how cooperative of an installer you get on the day. There are extremes on both sides. As far as I know some installers get paid per job and others get the same regardless.

Login or Join to leave a comment