Econnex Signup April 2024 - How Do They Get in Touch Regarding Gift Cards

Signed up for Elec and Gas Back in April - Did not click though SB
How do they get in touch regarding $200 + $200 gift cards?
This one : https://www.ozbargain.com.au/node/839598
Thx.

Related Stores

Econnex
Econnex
Third-Party

Comments

  • They don't.

  • +1

    I've done it twice and I think they took on the feedback. First time was just sent as a generic Woolies gift card email - looked incredible like a spam email so wouldn't be surprised if people deleted it. The latest one I did last year they sent out a text message saying the gift card was sent.

    • Also to add, the gift cards are only valid for 3 months, so use them when you get it. I remember reading heaps of people didn't and then complained about gift cards shouldn't have expiry dates, but these do. Some business buying thing

  • Last time, they didn't send at all and I had to chase up, coincidentally, it landed in my inbox same day with no heads up from them. Fortunately, I sent a calendar reminder for 6 months post. I get the feeling they rely on people forgetting about it.

  • They hope you forget. Then if you remember and contact them they might send it.

  • I signed up to this, what were the terms? Ie when do we expect to receive the cards?

    • 90-120 days after connection

  • Hope you have more luck than me trying to get the $70 cashback through shopback for a Econnex signup. Because it was a larger cashback amount I was so sure to make sure I did all the right things (no adblock etc) and even after appeal they denied it due to apparently not tracking accurately with a bunch of generic reasons why that might have happened.

    • didn't go via cashback in case i invalidated the gift cards

  • My gift card is due in July-August. Still waiting

    • Same

  • Has anyone received their gift card yet

  • Not i …

  • I just sent them an email as the gift card is due and wait for respone

    • Any joy?

  • +1

    Got a response from them stated gift card will be issued to all eligible recipient between 15-25 July

    • Cool .. OK i was going to mail as well but will wait a bit longer.
      You said card .. did you do gas and elec? As should be $200ea?

      • +1

        Yes I'm expecting both gift card, the time frame they issue gift card is fairly reasonable consider the promo run from April

  • I just got mine. Went to junkmail. From 'Karta Rewards'

  • +1

    Same came in today to junk :)

  • +2

    Got mine as well :)

  • Supposed to be $200+$200, got an email with two gift cards, later they send a message that they deactivated one..
    Typical econnex+karta…

    Now have to escalate…. Waste of time….

Login or Join to leave a comment