• expired

$40 Cashback on $25 Optus Flex Plus 80GB 28-Day Prepaid SIM Starter Pack (Was $55, $15 Profit after Cashback) @ Cashrewards

885

Credit to Neoika for spotting this


Cashback is ineligible on the following:

  • Purchases made through the My Optus App.
  • Purchase of gift cards or use of gift cards for full or partial payment.
  • Purchases using coupon codes not listed on Cashrewards.
  • Items that are cancelled, returned, exchanged or refunded.
  • GST, other taxes and delivery fees.
  • Fraudulent transactions.
  • Purchases using any type of discount which lowers price advertised on the Merchant site, including but not limited to employee discounts, student discounts and price-matching.

Here’s a screenshot if Cashrewards refuse to honour it

Referral Links

Referral: random (3855)

$10 for referee and $10 for referrer, after referee makes $20 purchase within 14 days.

Related Stores

Cashrewards
Cashrewards
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closed Comments

    • I bought a different Optus SIM through CR late on Friday night. Has not tracked yet.

  • +2

    I will buy when it tracks for others, so please report when it tracks
    Can not afford to lose money atm

  • Will it track?

  • Just bought one, lets see if it will track. I bought a 365 sim 3 days ago and that still hasn't tracked yet.

    • How when it keeps saying Max Quota reached?

      • Not sure, i cant make anymore purchase. First time it didn't say that.

  • +1

    Thank op, ordered one!

  • Optus website seems broken

    Maybe someone bought 1000 orders, so profit $15,000

  • Max quota appears not to be a website error - I went through to the payment page without error when choosing another SIM; this one errors repeatedly.

    i.e. Max quota max mean sold out.

    • So someone did buy 1000000000 SIMs

      • Maybe. Perhaps they'll reset tomorrow.

        Will try again in 2 minutes.

        • Order successful!

  • does this work with esim or just regular one?

    • Regular only

  • Ordered one, see when it will be tracked

  • Prepaid categories not visible under the cashback rates section anymore

  • rates are back to normal

  • If it is not tracked within 7days, will ask Optus for the refund

    • Will Optus refund if they have sent out the sim card and you activate it?

      • I won't activate it within 7 days

  • +2

    anyone got tracked?

  • seems still active?

    • Nope, it’s now $10 cashback only

      • +2

        It was at that time, around 1.15 pm was my order and it showed $40

        • +1

          Same here. It shows $40 around 12:30 pm.

  • Saw this deal but didn't want to jump on it as the purchase i made on 25/4 hasn't even been tracked.

    • oh no, now i am worried.

      • I don't think it was deemed tracked. CR tends to track purchase fairly quick

  • No, can’t believe I missed this

  • Did anyone have their purchase tracked?

  • CR has not tracked cashbacl yet, but 3 clocks been recorded.

  • Not tracked yet - Placed order on 20 Apr night

    • Same. Placed order on Apr 30, 2024, 9:29 PM

      • edit: Same date 30 Apr

  • Also not tracked, will file claim after 7 days

  • My order from 30 April, 10pm has not tracked either.

  • Recieved the SIM pack this morning requiring sight of my passport and a signature to release it to me. No fake names with this one. Luckily, I used my real name.

  • Arrived too. Driver took down my licence number. No signature

    • I refused to give Drivers licence to courier…none of their business especially these days with ID theft. Happy for them to return if that's the new thing!

      • they just needed any id.
        I used bank card but I'm sure medicare card would've been fine too

  • Do they take it to the post office if no one is at home?

    • +2

      According to the tracking, yes it’ll be taken to your local post office

    • Yes. Needed to show ID at the post office, which is normal for any parcel collection, but then they needed to record or register the ID detail and I had to sign.

      • Very odd then. I wasn’t at home and it asked me to collect at the nearby parcel lockers

        • Optus usually send via StarTrack AirLock product which requires additional ID verification than normal parcels. They have to record the last 4 digits of your ID into their scanner as I recall.

          Also I seem to recall that you can collect StarTrack AirLock items from Parcel Lockers provided you have already verified your ID through your AusPost MyPost account. Or at least I can and I have, so I'm assuming that's it.

  • +1

    Received via startrack. No CR tracking yet. Should i activate now?

  • +2

    If it doesn't track and CR refuse to honour the claim then how do we return this to Optus for a refund ?

    • I would like to know too. CR previously is good at honouring cashbacks.

  • Gad I did not buy it. Don't have money to burn atm

  • Tracked as $40, got email just now.

    • When did you buy yours? Haven’t received an email yet

      • I bought mine about 6PM before the offer was posted on here. Just received a tracking email about a half hour ago.

  • Out of 2 purchases, 1 has tracked just now

  • When I didn't receive the goods, I called Optus to cancel the order. The customer service said that the cancellation was successful, but I still received the card. What should I do?

    • Keep it then.

    • If cancelled then my gusss the card activation number will fail. You could test by trying to activate it and see if it shows as valid number.

  • Still didn’t track. On another sim deal, shopback tracked the next day. So disappointing, might call optus to cancel it.

    • +1

      Mine not tracked also. Prepare to wait for two more days.

  • Anyone tracked yet? tomorrow will be 7 days

    • nope

    • No, still waiting…

    • +1

      I submitted a missing cashback claim and they replied asking if it was the first ever sign up with Optus since it's for new sign ups only …

      • +2

        Strange reply from them as you aren't disputing a "rejected cashback", you are only submitting a "missing cashback" (not tracked) hence what difference would that make at this stage regardless!

        • True. Unless they want to use that as a pretence for not bothering to investigate.

          I fear that dealing with CR on this will be painful.

  • Are we actually supposed to activate this SIM card within a certain time limit? The Boost SIM's had to be activated within 30 days of order and the Amaysim had to be activated within 20 days of order but for the life of me I can't find the time limit for this one.

  • +1

    I don't seem to see the button to submit missing cashback :(

    • +1

      If i am not wrong, it appears after 7 days

      • +1

        You are not wrong.

        • It's after 7 days but I don't see the "send a claim"

          Today would be the 8th day. I'll wait another few days else guess it's goneski :(

          • @NeoX: I would contact CS and raise a claim manually then. EDIT - Without delay.

            • @wavesgreen: If you have purchase at 7pm on 30 apr. The send claim will appear after 7pm today. Exactly 7 days including hours. I might be wrong.

              • @Iluvfreebies: More to direct toward @NeoX

              • +1

                @Iluvfreebies: the send a claim button appears exactly 168 hours + 1 minute since the last click. time to submit the claim.

  • 7 days, still no track yet….

  • It's on my click history but it's supposed to be under My Rewards, right?
    I guess this is the 7th day so i give it one more.

  • +2

    Claim button appeared, claim submitted. Fingers crossed

    • I attached the receipt for the claim. So I put $25 as the sale price, should it be $55?

      • +1

        oh no, I put $25 but based on receipt.

      • +1

        I put as $25 as that’s what we paid for. Normally that’s what I’d put anyway

  • Claim submitted. How long will take for CR to confirm or deny it?
    My Optus card is still at the post office, if CR refused to approve it I am thinking not picking it up altogether.

  • Hi ako,

    Thank you for sending through your Optus Postpaid Mobile order confirmation. I hope you're doing great.

    I’m happy to help you out with this and I have now manually added the transaction for Optus Postpaid Mobile to your Cashrewards account.

    Sit back and relax, there is nothing more you need to do for now. The transaction will show as pending while the store confirms your eligibility for cashback. It can take 30-90 days and yes, I know this is a long time to wait! The store uses this time to ensure there have been no returns or refunds and to check their analytics attributed the sale to Cashrewards for cashback and (fingers crossed) not to another marketing channel.

    The estimated approval time listed against your transaction does not apply to queried transactions so please ignore this.

    Check out some of our other fantastic offers on Cashrewards while you wait. Can’t wait to see your balance grow!

    Sincerely,
    ++++++++++++++++++++++++++
    Claimed and $40 manually added!

  • Claimed and $40 was manually added by customer service just now.

    Time to activate the sim?

    • When did you submit the claim?

      • Last night when claim button was available

  • +2

    Got an email from CR after claim submission.

    Before I proceed further, could you please confirm if this is your first ever transaction with Optus? It's important to note that Optus Postpaid & Prepaid Mobile only offers cashback to brand new sign ups only. If you've made a previous purchase with the store, your untracked sale will unfortunately not be eligible for cashback.

    Is everyone getting this email to confirm ? I'm not sure if there was anything like this mentioned in the CR cashback terms at the time of purchase. So how can they refuse the cashback especially when this cashback is provided by CR and not by Optus.
    I haven't had any purchase from Optus before but I'm still curious.

    Edit: Terms say this is for new sign ups. Is this different from first ever transaction and to brand new sign up ?

    • -1

      CashRewards can wash their hands & have stated 'Tips to get cashback…Read store special terms'-> https://www.cashrewards.com.au/store/optus-prepaid-sim

      Optus stated 'New services only' (easily-lost in their busy-website…intentional?) & that is subject to interpretation-> https://www.cashrewards.com.au/store/optus-prepaid-sim

      'New services only' is likely to be strictly interpreted by Optus & NOT as lose as Amaysim/Boost.

      If only people realised words are subject-to-interpretations. CashRewards/ShopBack are @ the mercy of the Telcos. If Optus reject these money-back claims, not certain if CashRewards/ShopBack will dip into their own-pocket to honour them. May be keep money-back claims SMALL may help ?

      May be people should read-carefully…imo, traps are EVERY-WHERE !

      Feel free to share your Optus-experience.

      Btw, ShopBack have similar T&C, imo they're also subject to interpretations, even though their-practice thus far is narrow-interpretation…but Amaysim can turn against you anytime-> https://www.shopback.com.au/amaysim-mobile

      ShopBack stated 'Special notes from store…Cashback is only applicable for customers getting a New Service (SIM) & New Sign Ups (New Customers).'
      May be Amaysim can reject 'past' customers because you ALREADY have an account with them & hence NOT-meet 'New Sign Ups (New Customers)' criteria ?

      Simply put, your money-back claims are @ risk because you don't know when Telco START-rejecting…&/or ShopBack/CashRewards turn on you !

      • Chillax bro, it's not worth an aneurysm

  • +3

    Got that first ever purchase email as well. Told CR I have home BB with optus and the rep added the $40 but I got the feeling optus will reject it down the track. Took the safe option and just contacted optus and got them to refund the order even though it's been delivered. Optus number is 1300929949 if anyone else wants to get a refund.

    Edit: Optus will need the sim card number to cancel and refund. No need to return the sim packaging.

    • +1

      Called and cancelled using the number. Thanks!!

    • I may do the same, no point activating SIM and Cashrewards not honouring the cashback.

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