Uber charged me today in advance but my trial membership ends tomorrow.
How can I get back what they charged? I cancelled membership renewal after they charged me today before trial ends. Can't find any way to contact them.
Uber Charged $9.99 Membership Fee before Trial Ends
N B on 21/03/2024 - 20:52
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You can't cancel less than 48 hours before expiry. As the other poster said, just go to the help section and they will refund you.
Thanks just submitted my refund request
I paid with PayPal, struggled to find a way to contact Uber, but was able to get a refund through PayPal.
Always cancel early, you still get the full trial period.
For Uber One ?
"If you’re on a free trial of Uber One and cancel your membership, then your membership benefits will end upon cancellation. For all other memberships, you’ll have access to your membership benefits until the end of the current billing period."
https://www.ubereats.com/au/uber-oneAh well maybe not. Still nice to know for a normal monthly membership you can cancel it day 2 and get the whole month. I know with a lot of my subscriptions it'll tell you you lose access when cancel but you actually get the whole month still anyway.
Missed opportunity to write your post like this:
My UberOne savings don't disappoint!
You know what is disappointing?
Getting charged a membership fee before the trial is up :(
How can I get back what they charged?
Join the lawsuit…
https://www.afr.com/technology/uber-pays-aussie-taxi-drivers…
Word of warning for others "Cancel in-app up to 48 hours before the Promotion ends to avoid incurring the charge for the next billing cycle"
Same thing happened to me. As it was through PayPal, I raised a 'not as described' claim. Uber never bothered to reply so I won the $9.95 back… only issue though is UberOne have blackballed me for life… Buyer beware.
Happened to me after their free trial.
Go to "Help" on their app and say you want to cancel. Mine got refunded within an hour.