• expired

The Good Guys: 18% Cashback (Uncapped) @ ShopBack

2130

Decent cashback from The Good Guys. Possibly the highest Cashback ever?

These items are not eligible for Cashback:

ASKO, Miele, AEG, Neff, Bertazzoni, La Germania, FFalcon, Loewe and Apple
Playstation 5, Playstation 5 Digital Edition and Xbox Series X 1TB
5 years Concierge Gold Service Extras
Negotiated offers (for example through live chat and the on the phone/ Deals with a Sales Rep )
We calculate Cashback based on the purchase price, excluding:

Fees
Taxes
Shipping and delivery fees
Any amounts paid using store credit redemption and partial payment of gift card
Credit card charges
This Cashback deal is not valid together with:

Any Gift Card, Voucher or store credit purchase
Any Gift Card or Voucher redemption
Other loyalty programmes unless otherwise stated
Vouchers or Promo codes not featured on ShopBack
Any exceptions will be at the store's discretion.

Referral Links

Referral: random (3610)

$30 for referrer, $5 for referee after referee qualifies.

Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.

Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback. See all terms

Related Stores

ShopBack AU
ShopBack AU
Third-Party
The Good Guys
The Good Guys

closed Comments

  • -5

    Worth getting iphone 15?

    • +2

      No, all Apple is excluded.

  • +6

    Is there a shop back rep on here? It seems like we really need clarification if the auto price beat is eligible for cashback or not.

    • +2

      Mine tracked ok with price beat. Should be fine as there is no code.

      • +1

        Yeah mine too. I bought a TV. I got the price beat plus cash back confirmed.

  • Can we pricematch online?

  • How long does an order take to track?

    ordered a fridge but have not tracking info.

    Cheers,
    J

    • +1

      It seems updating cashback reports 10 mins past each hour. Check it right now.

    • My one tracked in less then 2 hours.

    • +1

      App wouldn't let me check out, then desktop app didn't show green check mark but tried anyway. still waiting for cashback to track. They better honour this!

      • Same here. Click tracked but no green tick on browser extension.

        Been a day or two, still no tracking email on a click and collect order. Looks like I'm gonna have to reach out to support for missing cashback

  • Does the cashback apply to clarence items?

    • Yes, a bonus is that unlike a pizza, you can forget to collect it.

      • Thanks! Haha certainly not for something which may cost me 100x more 😂

  • Can someone clarify - if I use $40 of store credit, will I be eligible for cashback on the remaining purchase amount? The terms and conditions are confusing… and now I’m not sure if the store credit will nullify the entire cashback or just the store credit component.

    We calculate Cashback based on the purchase price, excluding:

    Fees
    Taxes
    Shipping and delivery fees
    Any amounts paid using store credit redemption and partial payment of gift card
    Credit card charges

    This Cashback deal is not valid together with:

    Any Gift Card, Voucher or store credit purchase
    Any Gift Card or Voucher redemption
    Other loyalty programmes unless otherwise stated
    Vouchers or Promo codes not featured on ShopBack

    • Generally cashback eligibility is an all-or-nothing deal. If you use store credit I wouldn't expect any cashback at all.

      • Doh just saw this.

  • +1

    I just called Good Guys and they confirmed that price-matched purchases are not eligible for the ShopBack cashback. Only applicable to full-priced (as on the GG website) prices.

    After looking at Cashrewards T&C's too this seems to be standard practice. Not eligible for "[p]urchases using any type of discount which lowers price advertised on the Merchant site, including but not limited to employee discounts, student discounts and price-matching."

    Bummer.

    • But this previous comment from a rep vaguely suggests that automatic price matched price will work for cashback?

      https://www.ozbargain.com.au/node/782553#comment-13916546

      • Could be the rep gave me the run around (probably unintentionally)!

        How would I apply auto price match? I'm looking to grab the Mini 3 Pro but it's $1,039 at other stores.

        • Also have this question. @gotyourback please can you confirm before we buy?

          • +1

            @Torium01: This is what you can expect.

          • +3

            @Torium01: Hey mate, if a price-beat discount is applied automatically, this shouldn't affect Cashback. So long as the price isn't negotiated over the phone or via TGG chat or via an external site or anything like that, and the price has just been lowered on the website as part of their price-beat policy, this should be fine. As this is lowered automatically by the store, this is now the listed/advertised price for the item.

            I think the rep from TGG you spoke to mate would have been referring to prices that they adjust for you and quotes they send out for items, that will could as a discount and is likely to invalidate Cashback @sina566

      • +1

        I think that’s referring to the automated price beat button that’s visible on the website

        If it’s done by a TGG rep over the phone, they’d need to send a link through which you can’t access via cashback sites as the URL is different

  • What dishwater should I get?

  • Looking for

    60cm free standing oven with cook top

    Any suggestions

    Possibly going to get a bosch

  • +1

    Looks like I'm buying two of everything I purchased as there's been no definitive response about the auto price beat function. This seems like a lot of mucking around for TGG all because we don't don't if a $5 auto price match voids the $100s of cashback.

  • Do I have to buy from TGG a 2nd time to get my 1st round cash back? or am I using shopback all wrong?

    • +1

      That’s only for ShopBack Pay (Instore transactions for cafes etc) that you would need to make a second transaction. For this TGG, no.

  • Keep getting this error message after i enter in my mastercard details:
    "Only Purchases on the good guys website are eligible for cashback"
    Anyone else having this issue?

    • Yep same. Just do it through your browser and it should work.

    • I got the same

    • Yep same but then desktop hasn't automatically tracked even after 5 hours =/

      • Bought via desktop as well but had adblock on so hopefully it hasn't affected mine :/

  • Thanks! Been waiting for a discount on the Sony WF-1000XM5's. This basically ticks that box :)

  • +1

    Aarke Carbonator 3 plus 2 bottles, $20 store credit; $5 price beat discount plus 18 % cash back. Noice!. And its not made in Israel.

  • If you pay via PayPal, does that still work?

    • +1

      Yes it works. Mine tracked without any issue

  • Nintendo Switch not excluded but PS and XBox are ?

  • When does this cash back offer end? I really can’t find the expire date anywhere

    • 17 Feb - Today

  • +1

    How long after purchase does it take to track?

    • +1

      I purchase at 11pm. Still no tracking

      • Same, I bought at 3pm

        • Tracking most likely lost for both of you.

          • @Neoika: I used the App which I thought would have less problems as no ad blocker or anything like that

            • @proudwanderer: I would cancel the order with no tracking by today. I haven't learned how to cancel it, but it shouldn't be difficult.

              • @Neoika: cancel the order instead of a missing cashback claim?

        • Still no tracking for me.

          @gotyourback - Can you help? Thanks.

          • @proudwanderer: Hey mate, sorry to hear of your trouble, unfortunately I'm a bit limited in what I can do when tracking is missing, your best bet is to submit a Missing Cashback claim and our customer service team will be able to investigate this for you. Sorry that I can't be more helpful at the moment but do let me know if you have any other q's about this or need me to chase anything up.

            • @gotyourback: Any idea how long it'll take? But annoyed that it didn't track for me, despite using the same browser and setup as any other tracked shopback purchase in the past

              • +1

                @twig: Unfortunately couldn't say with certainty as these claims are reviewed by the store directly - when Cashback doesn't track we will register the click but the purchase details and Cashback need to be reported to us by the merchant. As soon as we have info from The Good Guys we will update the claim, but should you have any queries or issues with the process, do reach out to me and I'll do my best to help out.

                • @gotyourback: Hi, I have same issue, ordered from app while missed cashback.

                  Have reported a week ago and still pending.
                  It will be calculated as normal cashback (2.25%) or upsized cashback (18%), after investigation?

                  • +1

                    @louchu: Once the claim is resolved and the tracking approved, you'll receive the upsized amount based on the time of purchasing.

        • Hey @SwarleyAUS Did your one track?

          • @proudwanderer: Nope will raise a claim tomorrow, $300 cashback I should be entitled to

            • +1

              @SwarleyAUS: I've done that already ….. for me it's not $300 but 80 something …. but still a significant cashback to "miss out" on

              I used the App …. can't understand why no tracking!

  • I need a new oven. Spewing I missed it yesterday!! Might add an alert

  • +1

    This was really good. Bought a new fridge last night, got the automatic price beat discount, cashback tracked and confirmed.
    Ordered 22:10, shopback confirmation email 23:10.

  • +2

    150 days approval time is ridiculous when Cashrewards usually approves within 30 days

  • Has anyone had their order cancelled? Bought a fridge & washing machine with the cashback and they (TGG) canned both. Claimed payment never went through, yet still have to refund the money…

  • Just got an email saying my missing cashback report has been approved and the cashback amount is calculated based on 18%. Great deal!

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