This was posted 11 months 20 days ago, and might be an out-dated deal.

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Bonus Microsoft Surface Earbuds with Purchase of a Microsoft Surface Device @ Microsoft Store

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Bonus Microsoft Surface Earbuds with Purchase of a Microsoft Surface Device @ Microsoft StoreAffiliate
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antennashop on 29/12/2023 - 13:12 microsoft.com (694 clicks)
Last edited 29/12/2023 - 15:08 by 1 other user
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I was chatting to store rep on Microsoft.com store.

They have the same price as JB for all the boxing day deals on surface, except for a particular colour laptop my daughter is getting.

They matched the price and advised they're giving Surface Earbuds for free with Surface purchase.

The only thing is they charge you for it separate and refund on shipment (Same as price match).

They advised limited time, so don't have end date.

Edit: Need to have MS account email and payment method added, as they process the order in the chat with your approval. (They don't take details except name and email, then send a one time code)

Computing 15inch Bluetooth Earphones Computer Earphones Laptop Microsoft Tablet

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closed Comments

  • docmartin on 29/12/2023 - 13:26

    Was really hoping the surface pro 10 wouldve been announced by now

    • SydOzber on 29/12/2023 - 13:36

      Which one is the latest and best of all

      • docmartin on 29/12/2023 - 14:19

        Surface Pro 9

        Current deal is very tempting

  • ozstig on 29/12/2023 - 13:31

    Not the most stylish….but good deal

  • Gaz1 on 29/12/2023 - 13:36

    Great deal - is there a link for this on the Jbhifi or Microsoft website (or is it only on chat)?
    I found an email from Microsoft a couple of weeks ago about the free earbuds & the link takes you to the sale page but no mention of the earbuds (as though the offer has expired).

    • antennashop on 29/12/2023 - 15:09

      Only on chat.

      Bit like Samsung hidden deals.

  • Trishool on 29/12/2023 - 14:44

    First time I've heard of these, didn't know that they existed!

  • CyberMurning on 29/12/2023 - 14:48

    so if return the surface pro we can keep the buds for free?

    • antennashop on 29/12/2023 - 15:03

      Not sure…

      They're separate orders though.

  • Gaz1 on 29/12/2023 - 14:54

    Does anyone know if it applies to all Surface devices?

    • antennashop on 29/12/2023 - 15:02

      That's what the Rep said. With purchase of Surface device.

      Though I haven't seen any terms and conditions.

  • ajole on 29/12/2023 - 15:00

    How can you obtain this deal? I went all the way to cart and no buds there. Also cannot add them as showing as out of stock.

    • antennashop on 29/12/2023 - 15:02

      Use the chat on the site. The Rep will organise.

  • antennashop on 29/12/2023 - 15:06
    +3

    I can't post screens here. Here are the excerpts from my chat script.

    "Thank you for waiting. Upon checking, we have the same price with JB HiFi, it's also for AU$1,497.00. Additional to that, we are giving out free Surface Earbuds today worth $319.95, you’ll be charge for the regular price but we’ll process a refund on the same card once the item has been shipped/delivered."

    " The stock for the free Earbuds are limited only, shall I now secure a stock for you?"

    "For the Earbuds, since this is for free, I will need to process it separately, but it's the same date of the delivery and I will process the full refund once shipped."

    "There you go order completed. You will receive email confirmation regarding the transaction. Both package will be delivered on the same date. And for the refund, I will process this once the items have been shipped, I will automatically process it for you then send you an email about it."

    "For the Surface Earbuds, we can only give this for customer who will purchase a Surface device but yes, you can share this good news to your friends or family that are planning to purchase a Surface device but this is a limited time offer only"

    So you all are my family and friends now :D

  • bestdealsonly on 29/12/2023 - 15:12
    +6

    I got additional 10% of $1497 as a refund + free surface ear buds. The addtional 10% would be refunded only after the item is delivered. Also used AMEX credit card and that saves another $100 if you have activated the Microsoft AMEX offer.

    • antennashop on 29/12/2023 - 15:18

      Yeah I didn't have an amex this time round.

      But same otherwise.

    • Gaz1 on 29/12/2023 - 15:18

      That's great - was there any reason you got the extra 10% (did you just ask for an extra discount)? (Amex cashback is great too!)
      Sounds like they are pushing sales, maybe there is are new models coming…

      • bestdealsonly on 29/12/2023 - 15:51

        I just asked in the chat and asked for "any more discounts available". They said some educational discount or something.

    • wordsmith on 29/12/2023 - 16:17

      Which device and configuration did you buy?

      • bestdealsonly on 29/12/2023 - 17:56
        +1

        This works with any surface laptop 5 configuration i think. But check with the chat agent. I bought i5 512GB/16GB

    • kapil27 on 29/12/2023 - 18:35

      Do you remember with whom you chatted with!!

      • kapil27 on 29/12/2023 - 19:06
        +1

        Nevermind, got the offer as well
        Thanks

    • OldBargain on 01/01/2024 - 03:51

      Thanks! It took me 4 attempts but i ended up with something I’m happy with. The first one said earbuds are out of stock and they would alert me when they return. Second chat offered nothing. Third offered me a mouse. And the last gave me 10% refund of a surface pro

  • TechieARG on 29/12/2023 - 15:45
    +1

    Good deal, I wish I needed a new laptop. If they process the items separately, what is stopping you from returning the surface and keeping the earbuds?

    • antennashop on 29/12/2023 - 16:11

      Yeah not sure….

      Probably nothing.

      My feel is the way they marketed the earbuds, they probably have a bunch to write off.

  • kml22 on 29/12/2023 - 18:58

    Looks like earbud is out of stock. Very low chance of getting this promotion.

  • Gaz1 on 29/12/2023 - 20:47
    +1

    The chat is very helpful. They said they don't have any earbuds left but offered a discount & choice of other accessories free (mouse, webcam, etc).

  • ShrewdOrJustTight on 29/12/2023 - 23:30
    +1

    Thanks OP. I didn't get the earbuds, but the chat got me 10% off a Surface Laptop 5 and a free accessory.

    • Fang on 30/12/2023 - 11:05

      Hi bro,

      Could you please share your online chat reference/case number?
      I'm trying to get the same offer, but they asked for a friend's reference number.

      Thank you very much.

      • antennashop on 01/01/2024 - 10:30

        Will do. She said once shipped she'd send me an email.

        • antennashop on 03/01/2024 - 22:35

          So they gave me a ref today of 7031157393. Which they said to get people to try.

          However they said the earbuds ended on 31/12 (didn't tell me that previously)

          Said "I would suggest asking them to contact us to check the account and explain the offer"

          They said they'll price match the $1499 till 1st Jan on the config I got.

    • obliq on 01/01/2024 - 02:23

      I had a similar experience—I attempted to secure the same offer, but the agent mentioned that they wouldn't provide an exchange for the out-of-stock free Surface Buds unless I provided my friend's order/reference number. I would appreciate it if you could PM me with that information.

      • antennashop on 01/01/2024 - 10:32

        I'll post/advise reference number as soon as I have. I assume with Holidays it will be tomorrow.

        • obliq on 02/01/2024 - 17:04

          Thanks! I will wait for your message.

          • antennashop on 03/01/2024 - 22:36

            @obliq: So they gave me a ref today of 7031157393. Which they said to get people to try.

            However they said the earbuds ended on 31/12 (didn't tell me that previously)

            Said "I would suggest asking them to contact us to check the account and explain the offer"

            They said they'll price match the $1499 till 1st Jan on the config I got.

            • obliq on 04/01/2024 - 02:17

              @antennashop: Thanks! I'll give it a try! Could you let me know the config of your Surface, and also, which accessory was given with it?

              • antennashop on 04/01/2024 - 12:07

                @obliq: Sure.

                I got the Laptop 5 i5/16gb/512 SSD in Sandstone with earbuds. - $1497.

                Delivered and refund of earbuds and laptop yesterday (Though originally wrong amount of price match, but they fixed it on chat)

  • Bid Sniper on 30/12/2023 - 08:00

    Have a Surface 3 found in ewaste and repaired, I love it.

    If new surface had a ARM CPU id buy it for work.

  • beardelune on 30/12/2023 - 09:05

    I’ve owned these
    Just so you know, they’re awful

    • CheekyApple on 31/12/2023 - 15:52

      @beardelune I'm considering SL5. Would you mind sharing your experience with it? TIA!

      • kerfuffle on 01/01/2024 - 08:21

        I think he was referring to the earbuds, not the laptop.

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