JB Hi-Fi Gift Card Scam - Purchased from Facebook Marketplace

profounddominator on 27/11/2023 - 15:32
Last edited 27/11/2023 - 16:08 by 1 other user

I bought a gift card from Marketplace recently and took all the proper precautions to ensure that I wouldn't get scammed. I put all the money onto JB game pre-orders linked to my account.

I went to pick up my pre-orders today, to my surprise my order was cancelled without my knowledge and staff in store told me to contact [email protected].

After some back and forth JB's forensic staff has advised the below:

Hi,

Unfortunately the credit card used to obtain the gift cards has been reported as fraudulently obtained as a result we have received chargebacks (reversals) for the funds through the bank. As a result JB Hi-Fi will not be issuing refunds for the cards.

Please note we recommend only purchasing products from legitimate and reputable sellers, as purchasing from online marketplaces (i.e., private sellers) runs the risk of being scammed or purchasing stolen goods.

Reporting options for a suspected scam:

https://www.scamwatch.gov.au/report-a-scam
Reporting options for online fraud:

https://www.cyber.gov.au/acsc/report
Should you have any further queries, please do not hesitate to contact me on this email address.

Is there anything I can do to recover my money or have I just lost $200? I can't believe this happened to me even though I correctly confirmed the card validity and made sure I was able to successfully order with the gift card.

Any help would be appreciated.

Financial Facebook Marketplace Gift Card

Related Stores

JB Hi-Fi
JB Hi-Fi

Comments

  • Duckie2hh on 27/11/2023 - 15:33
    +12

    Sorry OP. Good warning for others.

  • Jimothy Wongingtons on 27/11/2023 - 15:36

    Man I’m anxious af just using the cards right after purchase let alone parking them in preorders.

    Lucky they didn’t tip police off to give you a visit.

    • ATTS on 28/11/2023 - 17:52

      Just curious what are the security flaws for giftcard?

      What I can think for eg is woolworths gift card

      I dont like how above the barcode it lists the gift card # and pin on top of the barcode

      If someone happen to memorise it in the short time you use the gift card couldnt they steal/ use all your remaining balance?

  • JIMB0 on 27/11/2023 - 15:36
    +4

    How much was the discount?

    • Neoika on 27/11/2023 - 20:12
      +4

      OP won't say it as it could be laughed at.

  • Fredfloresjr on 27/11/2023 - 15:36

    Sorry OP. Not much you can do but to move on and wait for the police at your doorstep.

  • try2bhelpful on 27/11/2023 - 15:39
    +6

    The discount just isn’t worth it.

  • atwilliams on 27/11/2023 - 15:41
    +5

    So the JB gift cards were bought (by someone else) with a stolen credit card, and then you bought those gift cards.

    Not much you can do unfortunately, unless you have (usable/effective) contact details for the seller which you can provide the police, but realistically you are unlikely to get your money back.

  • Slippery Otter on 27/11/2023 - 15:42
    +1

    I've been scammed on here back in 2017 and nearly got scammed again recently, but they refunded the money.

    It sucks and hurts, but you will move on eventually.

    • Jimothy Wongingtons on 27/11/2023 - 15:56
      +3

      scammed again

      You know what they say 'fool me once, strike one, but fool me twice… strike three”

      At least you got money back on the 2nd time - that's a way better ending than most scammed can expect.

      • Almost Banned on 27/11/2023 - 16:52

        Who says that?

      • Typical16-bitEnjoyer on 28/11/2023 - 19:36
        +1

        There's an old saying in Tennessee—I know it's in Texas, probably in Tennessee—that says, 'Fool me once, shame on…shame on you. Fool me—you can't get fooled again.

        • Jimothy Wongingtons on 28/11/2023 - 19:41
          +1

          I was going to post that one but thought this one suited better this time

  • fl360 on 27/11/2023 - 15:51
    +3

    You should not hand over money being introduced by a webpage made by Mark.

  • JimmyF on 27/11/2023 - 15:58

    Is there anything I can do to recover my money or have I just lost $200?

    Sorry, your money is gone. Unless you have some way to contact the seller but I guess they too have disappeared.

    I can't believe this happened to me even though I correctly confirmed the card validity and made sure I was able to successfully order with the gift card. Any help would be appreciated.

    Well you did all the right things and the cards had been valid at the time you checked, hence why they passed the sniff test.

    Interesting scam that is hard to catch. Basically they buy valid gift cards using stolen credit cards. This buys them some time before the card holder notices and starts a charge back process. During this time, the scammer either uses the cards or sells them on to people like you before the cards get cancelled.

    • try2bhelpful on 27/11/2023 - 16:02
      +2

      The scammer probably wouldn’t use the cards because they don’t want them traced to them.

  • nosrad on 27/11/2023 - 16:17

    That’s not good to hear! J

  • Syd Bargain Girl on 27/11/2023 - 16:25
    +6

    I wouldn't buy gift cards through FB Marketplace or Scumtree. I would only get gift cards at the 15% discounts that you can get from Coles/Woolies sales.

  • MS Paint on 27/11/2023 - 16:55

    @mapax - when will this ever stop?

  • localhost on 27/11/2023 - 17:06
    +6

    Facebook and scam? No way…

  • zombrex on 27/11/2023 - 17:32
    +2

    Buy second hand giftcards is for mugs.
    Unless it is from family they chance to get scammed or even under criminal investigation is not worth the gain.

  • Protractor on 27/11/2023 - 17:35
    +4

    "and took all the proper precautions to ensure that I wouldn't get scammed" No you didn't. You failed at step one.

    " I can't believe this happened to me " I can, and you won't be the last.

  • AustriaBargain on 27/11/2023 - 18:01

    Hey at least the credit card owner got their money back, silver lining. Unless that owner was the person who sold you the card, but I bet it still made their day anyway…

  • MS Paint on 27/11/2023 - 18:12
    +3

    I bought a gift card from Marketplace

    Deon Hong up to a new scam?

  • AndyC1 on 27/11/2023 - 18:58
    +2

    Bikies.

  • Nutrino on 27/11/2023 - 19:32

    dude, you bought stolen goods…. radical!….

  • ihbh on 27/11/2023 - 20:07

    or have I just lost $200?

    Surely you bought for less than this? Or is this your net outlay?

  • icekopii on 27/11/2023 - 20:53

    what was the gift card value and how much did u pay for it?

  • solidussnake on 28/11/2023 - 07:05
    -1

    Was the saving worth the risk ? TCN has 15% off atm and the post office did 10% just recently good lesson to learn if it was only $200..

    If his Facebook profile was created In 2023 with no image that's a red flag and scam watch won't do anything it's all too easy to setup dummy accounts unless you transfered money into his bank account ?

    • Neoika on 28/11/2023 - 07:56

      OP got 20% or 25% discount.

  • shane23 on 28/11/2023 - 11:13

    If the price is more then 15% off it’s a scam. At 15% I would be asking a lot of questions and proof of purchase . Funny guy lol

    • atwilliams on 28/11/2023 - 11:20

      Proof of purchase wouldn't have helped in this case. The seller would have been able to show they have been paid for them by a credit card (and probably have a receipt). The fact that the credit card was stolen and later invalidated the purchase was the issue, which is very difficult to detect as the person buying the gift cards.

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