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Transfer CommBank Awards Points to Velocity for Bonus Points: 10% Bonus for upto 30k Award Pts, 15% Bonus for 30,001 or More Pts

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Velocity members will receive 10% bonus Velocity Points when they transfer up to 30,000 Awards points and 15% bonus Velocity Points when they transfer 30,001 or more Awards points into Velocity Points in one transaction between 12:01am AEST 31 August 2023 and 11:59pm AEST 29 September 2023 (“Promotion Period”). Bonus Velocity Points are calculated on the total number of base Velocity Points transferred to the Velocity account in accordance with the offer. Bonus Points will be rounded to the nearest whole Point. Membership of Velocity is the cardholder's responsibility and is subject to the Velocity membership Terms and Conditions as amended from time to time, available at Velocity website. The redemption of CommBank Awards points is administered solely by CommBank Awards and may take up to 5 business days to transfer into the Velocity membership account. When converting CommBank Awards points to Velocity Points, members must convert in increments of 2 Awards points in order to convert to whole Velocity Points. Points can only be transferred to a Velocity account in the same name as the primary cardholder of the CommBank Awards account. Once CommBank Awards points have been redeemed for Velocity Points, they are governed by the Velocity membership Terms and Conditions and cannot be reversed.

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  • +2

    Thanks for the heads up, it’s slightly better off with this 15% bonus from CBA to VA then to SQ rather than from CBA to Kris flyer directly.

    • Oh is it? Thanks for doing the leg work. Wasn't sure whether to transfer to velocity or wait in case i need to use krisflyer but in that case i'll dump it all in velocity! Hate that krisflyer points expire :(

      • +1

        Yes about 11% better off I did math 😂

  • Never really looked into virgin points offering. Is it better than qantas offers?

    Do they ever offer up exchange for cba awards to qantas?

    • With $30 fees upfront it’s not appealing unless you really need it

      • $60 for me so never bothered

        • Yes the fees was increased from 2 August 2023 roughly this date

  • Transferred and the points hit velocity straight away but no bonus points. Hopefully they appear afterwards but other times I've done this they arrive together with the base points….

    • Same here. Got the standard velocity points straight away but still waiting for bonus points.

      • Argh hopefully they come through. I wonder if we follow up with commbank rewards or velocity? I'll give it a few days and then look into contacting both i guess.

        • Yeah I'm going to wait the 5 business days before reaching out I think. I would probably reach out to the CBA rewards team since the bonus points was shown on their end (couldn't see anything on the velocity website for the bonus transfer points). Hoping it will go through as I have more points I want to transfer but not going to until my first lot receives the bonus points!

          • @HaruBestie: Yeh i know the virgin money area was having some issues over the weekend so maybe there is some IT error and the backlog will come through during the week. Fingers crossed!

          • +1

            @HaruBestie: I contacted commbank rewards yesterday and they told me i need to wait 5 business days, but today is the 5th business day and still nothing. Will get back in touch with them next week and see what the new excuse will be :)

            • +1

              @meowmeowmeow: I just sent them an enquiry today because today is the 5th business day for me too! Fingers crossed the bonus points will hit our accounts next week. Need to make sure it happens to I can transfer the rest of my points :) Good luck to us both!

            • @meowmeowmeow: Any news regarding your bonus points? I got a response from the CBA team saying that my enquiry has been raised with Velocity
              Frequent Flyer.

  • When I enter my CommBank points it's only showing the 2 to 1 conversion with no bonus. Has anyone got the bonus 15%?

    • It will
      Be in your va activity sides not showing when you transfer,
      It needs to be done then shown I guess

      • I'll give it a go then, thanks

        • Did you end up doing the transfer and received the bonus 15%? It's been a week for me and still no bonus shown in my velocity account

          • +1

            @HaruBestie: I did the transfer and nothing yet. Now I did do it on the 05/09 so technically 5 business days is Tuesday so will wait until then and see

          • +1

            @HaruBestie: Came through about 6 business days later

            • @cykezero: I just did another transfer. Will wait 6-7 business days and hopefully I will get the bonus and not need to contact the awards team.

  • Anyone actually received the % bonus from the transfer yet?

    • I haven't received the bonus yet. I waited for the 5th business day (Friday) and then contacted the CBA rewards team. I got a response this morning saying that this has been raised with Velocity Frequent Flyer to investigate.

      • +1

        I raised again with CBA this morning and waiting for a response - it's been 6 business days now

      • Got a reply back for the email i sent to velocity almost a week ago, saying the promo with CBA was in May 2023 and i transferred in Sept so i'm not eligible. I assume someone at CBA has entirely forgotten to lodge the promo with velocity. I have responded with a screenshot of the promo showing the 29 August - Sept 2023 dates so will see what happens.

        • well, they have to honour it. the bonus velocity promo is on CBA's website and also on the rewards website.

          • @HaruBestie: Yeah exactly, seems like a communication issue between cba and velocity

            • @meowmeowmeow: I checked my Velocity account this morning and can confirm I've received the 15% bonus points. It was backdated to 13.09.22023 but I didn't see it until this morning (yes, I've been checking my account everyday). Hope you got yours too?!

              • @HaruBestie: Oh good news! Still haven't got mine. CBA rewards told me they opened a case for me but that was 3 days ago and haven't heard anything. How did you escalate yours?

                • @meowmeowmeow: I literally only sent a message through the CommBank Awards page explaining that I had redeem my award points for Velocity points with the promotion and it had been over 5 business days and was wondering how long it takes for the bonus points to be credited to my account.
                  The next business day I got an email back from the CommBank Awards team with this exact message: "Thanks for your email. This has been raised with Velocity Frequent Flyer to investigate."
                  I didn't do anything else. Got bonus points credited 2 days later and shown in my account in another 2 days.

                  • @HaruBestie: Hmmm ok i will have to follow up then!

                    • @meowmeowmeow: Good luck. I just made another transfer today and unsurprising no bonus points. I'll do the same thing again, wait for a week then send them a message. A bit annoying but as long as I get the points should be ok.

                      • @HaruBestie: Yeah clearly someone didn't set up the promotion correctly in the back end. Bit of a hassle but I'll keep chasing my points and eventually they will turn up :)

                      • +1

                        @HaruBestie: My bonus points landed in my account this afternoon! Woohoo!

  • Transferred on Friday 15/09 (arrived instantly). Bonus received Tuesday 19/09.

  • I transferred points on Saturday 16/09. Bonus points were credited Tuesday 19/09.
    Made another transfer 19/09, but no bonus points so far.

    • Bonus points credited today 25/09.

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