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[Pre Order] Samsung Galaxy Z Flip5 from $1649 8GB/512GB Delivered + $300 Trade-in Bonus and 1 Year Samsung Care+ @ Samsung

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[Pre Order] Samsung Galaxy Z Flip5 from $1649 8GB/512GB Delivered + $300 Trade-in Bonus and 1 Year Samsung Care+ @ Samsung
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Magicmagic on 27/07/2023 - 13:22 samsung.com (746 clicks)
Last edited 01/08/2023 - 15:11

Could be good if you have a trade-in device

Get up to $649 in bonus value
Free upgrade to double data (512GB total) usually $200 extra
Receive a bonus $300 with trade-in and 1 year Samsung Care+ for free

Ships from 14 Aug 23, offer ends 17 Aug 23.

Code UNFOLD for $100 extra trade in bonus (if not doing a trade-in, you will get other bonuses instead)

Loyalty code request for $200 voucher. Send the below details to [email protected] and ask for loyalty voucher.
Name and Contact number:
Model and Serial number:
Proof of purchase:
The photo/s should show the front and back of the device with IMEI:

Additionally, if you are one of the first 500 customers to pre-order a Galaxy Z Fold5 or Galaxy Z Flip5 and correctly answer the following question posted on the Samsung Members Community Platform by 12.00pm AEST 27th July, 2023 – 11:59pm AEST 31st August, 2023, you could receive a complimentary Galaxy Watch5*:
Link https://samsung.jotform.com/231997947008874

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closed Comments

                  • eddomak on 11/08/2023 - 10:11

                    @annielee: It's actually on the Samsung site on the Flip 4 page, under "Samsung Swap":

                    "We get it, love can be fickle, even with smartphones! Easily swap a recently purchased Galaxy Z Flip5 for a similar Galaxy S23 Series for only $1."
                    Purchased → Swap for
                    Galaxy Z Flip5 256GB → Galaxy S23+ 256GB
                    Galaxy Z Flip5 512GB → Galaxy S23+ 512GB

                    Note it is only the S23, and not the S23 Ultra.

                    • annielee on 11/08/2023 - 10:14

                      @eddomak: thanks for pointing out, at least can revert back to S23 with $1..if need to..

  • Sugizowx on 14/08/2023 - 13:09

    Did anyone get the watch as a gift? Didn't get any communication after register for the offer.

    How do we know if we are in the first 500 orders?

    • Gehirn on 14/08/2023 - 15:08

      How to redeem your bonus gift:
      Click on the jot form link here and submit your eligible claim by filling out the form with your details and order number between the 27 July- 31 August.
      You will receive an email after the promotion period if you are eligible

  • philbobaggins on 16/08/2023 - 14:40

    Just got an email saying I'm within the first 500 people! Watch is coming soon! So I guess this is the email you guys should be looking out for.

    "Congratulations, we are thrilled to inform that you are among the first 500 customers to pre-order a Galaxy Z Flip5 and register for the bonus Galaxy Watch5!

    Please be assured that our team is working hard to get your watch dispatched out to you in a timely manner. Once we have dispatched your bonus Galaxy Watch5, you can expect to receive a tracking number."

    • annielee on 16/08/2023 - 14:42

      got the email as well, even my order went in on the 10th August.. quite surprised :-)

      • philbobaggins on 16/08/2023 - 14:45

        Nice! Maybe they're giving away more than 500? But saying 500 to entice people to jump on the pre-order. Dunno but I'm sure more than 500 people would have placed the order in the 2 weeks between the 27th and 10th.

        • annielee on 16/08/2023 - 14:46

          well.. no complain from me for the free gift :-)

      • abcd on 17/08/2023 - 08:18

        Did you complete the form from OP's post which is still active
        https://samsung.jotform.com/231997947008874

        Or from the link in the T&C which looks like not active anymore due to 500 reached…

        Btw, they have different address…

    • bjasani on 16/08/2023 - 15:00

      Got the email as well. Yay free watch…

  • wearabloodymask on 16/08/2023 - 16:42

    I prdered on august 8 and nothing yet. Seems odd

  • Krism on 17/08/2023 - 03:04

    Just wondering if anyone got a spare code of $200 with starting CVA-. I have a $200 voucher starting with SM1- and can exchange.

    • 123nkj on 17/08/2023 - 03:10

      What's the difference between them?

  • Jd0911 on 17/08/2023 - 19:57

    Does anyone have a $200 unique or loyalty code spare they are not going to use? Can you PM me it if you can, much appreciated

  • moneytomyway on 17/08/2023 - 20:28

    Ordered and filled out the form on 01/08, receive no email…

  • Magicmagic on 21/08/2023 - 15:05
    +1

    Ordered a Flip5 512GB on 27 July.

    Received email today that I got the watch. Good luck all.

    Email subject "Samsung Bonus Watch5 Winner"

    "Congratulations, we are thrilled to inform that you are among the first 500 customers to pre-order a Galaxy Z Flip5 and register for the bonus Galaxy Watch5!

    Your order number xxxxxxxxxxxxxxxxxxx includes the purchase of the xxxxxxxxxxxxxxx. According to our terms and conditions, your purchase qualifies you for the Galaxy Watch5 Pro Bluetooth (Black Titanium) (45mm) (SM-R920NZKAXSA).

    Please be assured that our team is working hard to get your watch dispatched out to you in a timely manner. Once we have dispatched your bonus Galaxy Watch5, you can expect to receive a tracking number."

    • abcd on 21/08/2023 - 15:14
      +1

      Same I ordered 27th July and just received same email.
      Some people who got confirmation email were saying they got watch 5. But it seems like people who ordered very early will get watch 5 pro.

      • Magicmagic on 21/08/2023 - 15:17
        +1

        Was worried for a bit as some people above who ordered a couple weeks after us on 10th August got the email for the watch before us.

        • abcd on 21/08/2023 - 15:18

          Same, but what a deal for the phone and watch

        • nceee on 21/08/2023 - 15:51

          I ordered 4th August and just got confirmation of Pro 5 today.

          From the looks of it there were two different links to the promotion. The one in your post and another in the Samsung Members app.

          So maybe they've sent out emails depending on which link you used.

    • 123nkj on 21/08/2023 - 15:23

      Ordered Z Fold5 and damn:
      "According to our terms and conditions, your purchase qualifies you for the Samsung Galaxy Watch5 Pro Bluetooth (45mm)(Gray Titanium). Unfortunately, we have exhausted our stock of that watch model. We will be replacing it with the Galaxy Watch5 Bluetooth (40mm) Pink Gold."

      • superbass on 21/08/2023 - 16:43

        got pink gold as well… why oh why… (and I already bought watch6 black)
        there will be lots of wacth5 pink gold on ebay soon…

      • moneytomyway on 21/08/2023 - 18:48

        This is pretty fk up to be honest. Can they simply replace you something with less value?
        They knew before announcing the promotion that they would need 500 watch 5 pro and yet they still run out?

        • wearabloodymask on 21/08/2023 - 19:06

          It is a free watch for nothing other than odering a phone. Obviously would prefer higher value item but i will be happy with what i get

        • nceee on 21/08/2023 - 19:10

          I read that someone from the other watch promo got a replacement Watch 6 instead of the 5 Pro, which probably would have been the right thing to do by Samsung.

        • superbass on 26/08/2023 - 10:47
          +1

          we might get a difference watch (i.e. not pink gold 40mm) - received below email couple of days ago

          Dear xxx,

          We apologise for any inconvenience caused by our recent communication regarding the replacement watch.

          Our team is currently reviewing the situation and working to provide an update within 7-10 business days. We will respond back to you with an update directly.

          We appreciate your patience and understanding during this time.

          Kind regards,

  • bjasani on 27/08/2023 - 07:25

    Does anyone received watch after initial winning email?

    • tc423 on 29/08/2023 - 09:35

      nothing is received apart from the first email.

  • Sphehir on 30/08/2023 - 07:28
    -1

    Has anyone had trouble with the Samsung Swap offer for the S23 series.

    Both my GF and I did the Swap from Flip 5 to Samsung S23+.

    However 4 days after ordering and paying the $1 and paying the bond to Asurion for the trade in… Our order has been cancelled.
    Then we both checked our bank statements and our transactions of $1 are both pending (an hour before I had checked my payment of $1 and it had gone through).
    Called Samsung and they told us the order had been cancelled due to a bad transaction. I would of given this merit except for the fact it happened to both of us and we use different banks and different cards, so it definitely isn't on our end.
    Samsung has escalated the issue to their E-commerce online support team and will take 7-10 business days. With no way of knowing the outcome and if it will still be within promotion dates, if they will honour the promotion or just reprocess the order. Meanwhile we need to keep our Flip 5's in great condition for the trade in.

    I feel like Samsung are playing some sort of game here.
    Kind of weird that Asurion have taken my money for an order that hasn't even been processed.

    My friend is having issues with Asurion Trade Up. He hasn't got his bond money back from Asurion for sending in his Z Flip 5 for the S23+, despite being almost 2 weeks and no confirmation of his phone being received.

    Both my partners phone (iPhone 8 valued at $108 for trade in) and my friends (note 20 valued at $250 for trade in) did not meet declared condition. So they turn around and say that the phone is only worth $1 and $30 and refund those amounts and keep the remainder of the bond. (Nice little money making system if you ask me. Take a phone and assess it at almost nothing, call you out for being dishonest and charge you a dishonest fee for it. Pretty dodgy and unfair considering they lose nothing and still see the phone and salvage it for parts)

    I also had trouble with purchasing the flip originally because no one from Samsung could give me a Newsletter code because their site is crap and wouldn't generate a code. So lost out on $50 there.

    Their customer service over the phone is always available with lots of different departments.
    But when you really need something done no one can do anything. Which is really rubbish.

    Samsung feel like a big machine with a bunch of Indian and Philipino call centre minions where no one can really do anything or make a decision to help you especially when it comes to money and orders and promotions.

    Let me know your thoughts and experiences.

  • CaseinNitrate on 31/08/2023 - 14:48
    +1

    I just received the tracking number for the watch

    • superbass on 31/08/2023 - 17:13

      Which watch did they get you? And when did you order?

      • CaseinNitrate on 01/09/2023 - 10:05

        Ordered on 27/07. And as per the email im getting the Galaxy Watch5 Bluetooth (44mm)(Sapphire) (SM-R910NZBAXSA)

  • tc423 on 06/09/2023 - 14:08
    +2

    Your bonus Galaxy Watch5 is on the way!
    We have dispatched your Galaxy Watch5 Pro Bluetooth (Black Titanium) (45mm) (SM-R920NZKAXSA) out to you.

    Keep an eye out for your watch with this tracking number below:

    Tracking Number: XXXXXXXXXXXXXXXXXXX
    Please allow up to 24 hours for the tracking number to become available.

    • tc423 on 08/09/2023 - 09:41
      +2

      received this morning.

  • bjasani on 12/09/2023 - 16:28

    is anyone else received watch ?

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