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[Pre Order] Samsung Galaxy Z Flip5 from $1649 8GB/512GB Delivered + $300 Trade-in Bonus and 1 Year Samsung Care+ @ Samsung

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[Pre Order] Samsung Galaxy Z Flip5 from $1649 8GB/512GB Delivered + $300 Trade-in Bonus and 1 Year Samsung Care+ @ Samsung
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Magicmagic on 27/07/2023 - 13:22 samsung.com (746 clicks)
Last edited 01/08/2023 - 15:11

Could be good if you have a trade-in device

Get up to $649 in bonus value
Free upgrade to double data (512GB total) usually $200 extra
Receive a bonus $300 with trade-in and 1 year Samsung Care+ for free

Ships from 14 Aug 23, offer ends 17 Aug 23.

Code UNFOLD for $100 extra trade in bonus (if not doing a trade-in, you will get other bonuses instead)

Loyalty code request for $200 voucher. Send the below details to [email protected] and ask for loyalty voucher.
Name and Contact number:
Model and Serial number:
Proof of purchase:
The photo/s should show the front and back of the device with IMEI:

Additionally, if you are one of the first 500 customers to pre-order a Galaxy Z Fold5 or Galaxy Z Flip5 and correctly answer the following question posted on the Samsung Members Community Platform by 12.00pm AEST 27th July, 2023 – 11:59pm AEST 31st August, 2023, you could receive a complimentary Galaxy Watch5*:
Link https://samsung.jotform.com/231997947008874

Mobile Mobile Phone Samsung Android

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closed Comments

  • tc423 on 27/07/2023 - 13:32
    +8

    managed to get a 512GB Flip5 for $769

    $1649
    - $280 (flip3 trade-in)
    - trade in bonus $300
    - loyalty voucher $200
    - UNFOLD $100

    Total: $769 + bonus watch5 pro black titanium for first 500 pre-orders.

    For some reasons, $50 sign up voucher did not stack.

    • ShopMindfully on 27/07/2023 - 13:38

      How did you get loyalty voucher?

      • tc423 on 27/07/2023 - 13:42
        +3

        Name and Contact number:
        Model and Serial number:
        Proof of purchase:
        The photo/s should show the front and back of the device with IMEI:

        Sent the above details to [email protected] and ask for loyalty voucher.

        Samsung rep called me this morning and gave me 2 voucher. (one after each order placed)

        • bruce1202 on 27/07/2023 - 13:46

          Would you be able to share one ?lol

        • iforumos on 27/07/2023 - 13:55

          Humm I called them this morning. They gave me a free Bub Pro 2 code. Not happy at all, I prefer $200

          • bruce1202 on 29/07/2023 - 09:46

            @iforumos: i guess bub pro 2's value = $200

            • WhoMeYou on 05/08/2023 - 11:06

              @bruce1202: Looks like depending on if you select the trade-in option, the 200$ bub pros code turn into 200$ trade in bonus.

    • silverathlon1 on 27/07/2023 - 13:42

      Yep I tried the $50 signup which worked at first but when I hit checkout it removed the $50 coupon from the total.

    • jay889344 on 27/07/2023 - 13:48

      Good deal! Hope you mind me asking, but I'm curious as to why people spend that amount of money on the Flip vs a normal S23+ aside from the obvious (it folds)

      However, its lower spec, lower battery performance, camera is worse and unlike the Fold, you don't get a bigger screen as the benefit of it folding. In fact, the only 'benefit' is that it folds whereas the Fold gets a near 8 inch screen as the payoff.

      Not having a go at all. Just curious

      • tc423 on 27/07/2023 - 13:54
        +3

        We went for flip simply because of the size as you no longer need to hold a "brick" in your hand and it's easier to fit it into your pocket.

        I was a s21 user and can't go back after switching to these flip phones.

        • jay889344 on 27/07/2023 - 13:59

          Fair enough mate! Hope you enjoy the new Flip :)

    • rdcool on 27/07/2023 - 13:49

      How to get the bonus watch 5 pro?

      • tc423 on 27/07/2023 - 13:55
        +3

        Additionally, if you are one of the first 500 customers to pre-order a Galaxy Z Fold5 or Galaxy Z Flip5 and correctly answer the following question posted on the Samsung Members Community Platform by 12.00pm AEST 27th July, 2023 – 11:59pm AEST 31st August, 2023, you could receive a complimentary Galaxy Watch5*:
        Link

        • mobbahobba on 27/07/2023 - 16:31

          T&C's only list the samsung exclusive colors as participating products. I wonder if thats an error or if normal colors aren't eligible

          • tc423 on 27/07/2023 - 17:27
            +1

            @mobbahobba: Samsung confirmed both of my orders (one is non-exclusive colour) are eligible for this promotion.

            However, you can tell T&C is not perfect. For example, pre-order for Samsung Flip5/Fold5 started from 12:00 am today while T&C says the promotion starts from 12:00 pm. It looks like the "real first 500 customers" may not be eligible for this promotion.

            • moneytomyway on 09/08/2023 - 08:57

              @tc423: Samsung secretly changed the gift model from 5 pro to 5, not sure whether they would honour the previous t&c if I still have a copy.

              • tc423 on 09/08/2023 - 09:01

                @moneytomyway: I see them updated t&c but 512GB flip still gets you a 5 pro?

                • moneytomyway on 09/08/2023 - 09:24

                  @tc423: Right, this is confusing.
                  In the T&C in the registration page, it says 5 pro; in the T&C in the Samsung member's app page it says 5 even for Fold 5.

                  • tc423 on 09/08/2023 - 10:04

                    @moneytomyway: Yeah, I just checked the member's app, seems dodgy enough.
                    I got a feeling the editor probably just dragged and filled the table cells.

                    • yoshi678 on 16/08/2023 - 16:32

                      @tc423: I got the email now, they said will sent 5 to me, not pro.
                      I preorderwded the fold 1tb.
                      Wtf

                    • yoshi678 on 17/08/2023 - 10:10

                      @tc423: Did you got the e-mail?

                      • tc423 on 17/08/2023 - 11:12

                        @yoshi678: not yet.

                        • yoshi678 on 17/08/2023 - 13:12

                          @tc423: Not yet!?
                          Today I got second email.

                          Galaxy Watch5 you will be receiving. So we thought we would just let you know which Watch5 you will be eligible for as per our T&C’s.
                          You can find the link to our T&C’s here.

                          Your order number AUxxxxxx includes the purchase of the Galaxy Z Fold5 Icy Blue 1TB. According to our terms and conditions, your purchase qualifies you for the Samsung Galaxy Watch5 Bluetooth +4G (40mm)(Graphite) (SM-R905FZAAXSA).

                          Please note: If you receive a Watch5 that is different to your initial eligible selection, this would mean that we have unfortunately exhausted our stock of that specific watch. In such cases, we will provide you with the next tier watch as a replacement.

                          If you have any questions, please feel free to reach out via [email protected]

                          • wearabloodymask on 17/08/2023 - 16:02

                            @yoshi678: What date did you purchase your phone?

                            • yoshi678 on 17/08/2023 - 16:21

                              @wearabloodymask: 04/08
                              Not very easily.
                              And I got the phone 08/08

                              • tc423 on 17/08/2023 - 18:30

                                @yoshi678: Samsung rep advised today

                                The first 500 customers will be notified once confirmed after August 18th which is the launch date of our new Galaxy Flip5 and Fold5.

                                Seems like separate promotions to me?

                                • yoshi678 on 17/08/2023 - 19:28

                                  @tc423: In members app
                                  Hey @xxx
                                  Emails where sent out yesterday. If you haven't received one, unfortunately that mean that you weren't eligible.
                                  Kind Regards,
                                  SamsungClaudette

                                  Now a lot of people complain.

                                  • tc423 on 17/08/2023 - 21:28

                                    @yoshi678: I got a feeling there were 2 promotions. or most likely I had bad luck.

                                    • moneytomyway on 18/08/2023 - 11:35

                                      @tc423: Didn't receive the email as well.
                                      There was no luck involved in this as they claimed the giveaway is for first 500.

                                      Suggested that you also leave a comment in the members app coz we are not the only ones (EDIT they have removed the post wtf is this dog shit move)

                                  • 123nkj on 18/08/2023 - 00:19

                                    @yoshi678: I'll be mad if i don't get at least 1 watch. I preordered Flip on 28 July, then a Fold on 16 August. I dont receive any email. Yet there are people have received it even though they preordered 1 phone and later than me.

                          • moneytomyway on 19/08/2023 - 19:54

                            @yoshi678: Sorry to ask but did you receive any email after filling up the form?

                            • yoshi678 on 19/08/2023 - 21:26

                              @moneytomyway: No. First email in 16/08
                              Second in 17/08
                              But still not dispatch….

                              • moneytomyway on 19/08/2023 - 21:40

                                @yoshi678: Thanks! Samsung rep has been telling me I should receive a confirmation email after filling the form which I called BS

                                • yoshi678 on 19/08/2023 - 22:11

                                  @moneytomyway: Look like someone already got the watch5.
                                  I still don't get the email for the tracking number.

        • khmerunited on 27/07/2023 - 20:34

          After filled that firm is there a confirmation that the watch is guaranteed? Or just luck of the draw whatever they will say?

        • khmerunited on 21/08/2023 - 15:20

          Just got emailed today I got the watch as winner

          Pre ordered with flip 5 512g Mint.

          Samsung Bonus Watch5 Winner.

          Not LTE though.
          "Galaxy Watch5 Pro Bluetooth (Black Titanium) (45mm) (SM-R920NZKAXSA)"

    • z00m on 27/07/2023 - 15:05

      Are you sure its a watch 5 pro? Because the link you posted below says its the base watch 5 and not the pro

      • tc423 on 27/07/2023 - 15:07
        +1

        T&C says 512GB flip 5 model will be watch5 pro.

        • z00m on 27/07/2023 - 15:10

          Thats great, thanks

    • Magicmagic on 27/07/2023 - 15:18
      +1

      How do you know if you are eligible for the "bonus watch5 pro black titanium for first 500 pre-orders"?

      • z00m on 27/07/2023 - 17:16

        You don't, which is the idea of the promotion. More than 500 people will preorder with the hope of receiving the watch included if they dont know that the 500 watches have already been claimed.

      • 123nkj on 27/07/2023 - 20:03

        I was on the call with their Customer Service to get the loyalty voucher. She told me to register for that promo so I asked how do i know if i'm 1 of the first 500. She just told me to preorder it within today then i'll get it. 😂 But I doubt it

    • OpshopDiva on 29/07/2023 - 23:39

      My $50 sign up voucher didn't stack when I only had the phone in the cart, but when I added the Buds to my cart it did, and also when I deleted the Buds back out. Winner.

  • bruce1202 on 27/07/2023 - 13:34

    How to get the loyal voucher?

    • Gehirn on 27/07/2023 - 13:37

      It was sent out by email.

      • bruce1202 on 27/07/2023 - 13:41

        Do you need to provide any details?

        • Gehirn on 27/07/2023 - 13:44

          No, they just sent it.

          • bruce1202 on 27/07/2023 - 13:47

            @Gehirn: I see. Last time I tried to acquire one via email but they said no.

  • vasil on 27/07/2023 - 13:35
    +3

    I would advise purchasing through a retailer.
    Samsung do not care.

    • ballistykx on 27/07/2023 - 13:58
      +2

      My experience with Samsung too, they just "escalate" to a "superior" after every contact and nothing ever happens.

      • vasil on 27/07/2023 - 14:04

        Was on chat for 3.5 hours for a simple return label.

      • eddomak on 27/07/2023 - 15:03
        +2

        Bought and paid for something marked as "in stock" on their website in Feb for the delivery the following week. Long story short, constant no-shows for "scheduled delivery", constantly calling to ask why, constantly "escalated this through our internal channels", never kept their word to callback, never any replies. Absolutely useless. Gave up and cancelled after 2 months, They couldn't even get that right - needed to "collect stock" that was never delivered, didn't meet their own state times of 30 days to refund. Escalations to their "Contact our CEO" met with a single phone call from someone who said that this was a terrible and not the way it should be done and I will follow this up personally", yet ghosted me no matter how many calls and messages I subsequently left. Never again Samsung online store!

  • Gehirn on 27/07/2023 - 13:36
    +2

    Pity we dont get the $900 bonus like the US.

    • chrismelba on 27/07/2023 - 13:57

      yeah that sounded insane

  • 87percent on 27/07/2023 - 14:10

    waiting for the telcos to get the discount vouchers

  • Scootontuor on 27/07/2023 - 15:29
    +3

    I emailed [email protected] asking for any additional discount code, i received a call from the sales team and after a 5 minutes chat telling me how good the new phone was and they emailed with the UNFOLD code mentioned above ($100 discount), plus a unique code giving a further $200 discount (both applied as a promo code). Good luck

  • Magicmagic on 27/07/2023 - 16:20

    Does anyone know the penalty for not sending in your trade in phone? Do we lose the bonus + trade in value? Or just need to pay the trade in value + penalty fee. Thanks

    • OZBN on 27/07/2023 - 17:50

      used be only penalty fee I donno now

  • chrismelba on 27/07/2023 - 16:24

    Do these work on the education store?

    • 123nkj on 27/07/2023 - 17:11

      Edu store only has $100 bonus trade in value. The other benefits are the same. However Edu is still cheaper

    • DaDiesel on 27/07/2023 - 18:13

      I tried it on the EPP store and no luck. I did a comparison and the public store with the $200 loyalty and $100 UNFOLD code makes it slightly cheaper than EPP.

  • khmerunited on 27/07/2023 - 20:25
    +1

    Got to $679 + possibly galaxy watch.

    Trade my s21 ultra ($370) +$300
    Newsletter voucher $50
    Loyalty voucher $200
    Unfold $100

  • R6 on 28/07/2023 - 10:19
    +2

    Cashreward is currently doing 8% cashback on Samsung as well.
    https://www.cashrewards.com.au/store/samsung

    • khmerunited on 28/07/2023 - 13:04

      Missed it

      • Magicmagic on 28/07/2023 - 15:07

        Same missed it. Could have been good but I wanted to get in quick for the possible free galaxy watch

    • thebananian1028 on 28/07/2023 - 15:54

      Thank you for the info.
      Just got flip 5 at $773.

      Trade my flip 3 128GB: $205 (+$300)
      Newsletter voucher: $50
      Loyalty voucher: $200
      Unfold: $100
      Cashrewards: $71.53

    • payton on 28/07/2023 - 17:21
      +1

      ineligible for "Purchases using coupon codes not listed on Cashrewards."
      Who on earth will just rely on the 8% without using any other codes?

  • sogai on 28/07/2023 - 14:57

    Does anyone know what the 512GB Z Flip 4 trade in value is? I can't seem to find out without actually going through the process of actually trading it in..

    • DaDiesel on 28/07/2023 - 15:54

      $465 estimated

  • hoolahoop on 28/07/2023 - 17:31

    Thanks OP.
    Got my order in for Z Flip 5 = $634
    Z flip 4 128gb trade in = $365 + $300 Bonus trade in credit
    Loyalty voucher $200
    Unfold Code $100
    Newsletter voucher $50

  • karkashian on 28/07/2023 - 23:30

    Just snagged Z flip 5 = $487.17
    Z flip 4 128gb trade in = $365 + $300 Bonus trade in credit
    Loyalty voucher $200
    Unfold Code $100
    Samsung Rewards Points $196.83 (from a 65 frame) - the points system is good, never buy from a retailer only direct from samsung.

  • moneytomyway on 29/07/2023 - 11:52

    Do we get a confirmation whether we are the first 500 registered for the free watch?

    • iforumos on 29/07/2023 - 12:44

      There is no confirmation but I guess everyone who entered the form will receive a watch.

      • moneytomyway on 29/07/2023 - 13:09

        That would be great. I asked the lady works in loyalty team, she was like "we don't have the visibility to how many have registered but I suggest that you get it done today"

        • StingyShopper on 29/07/2023 - 15:45

          Sorry can you confirm when this conversation happened? Looking at buying today but surely 500 preorders already

  • interstellar on 29/07/2023 - 12:23

    Currently using iPhone 14 Pro. Is Flip 5/Fold 5 worthy of a switch? I have never used a flip phone before.

    • iforumos on 29/07/2023 - 12:42

      Nah, only if you're looking for a second phone

    • 123nkj on 29/07/2023 - 17:17

      Not for the flip

  • bjasani on 01/08/2023 - 09:21

    Thanks OP
    Ordered one $790

    Trade my flip 3 128GB: $205 (+$300)
    Newsletter voucher: $50
    Loyalty voucher: $200
    Unfold: $100
    Rewards points $4
    Cashrewards @5% TBC

    Also i have submitted for bonus watch. I am not sure if I am eligible ?
    does anyone received confirmation?

    Thanks

    • Gehirn on 01/08/2023 - 13:51
      +2

      From the promotions page:
      "You will receive an email after the promotion period if you are eligible"

      • Magicmagic on 01/08/2023 - 15:08
        +1

        Promotion period ends 17 August so we will all likely find out in a few weeks

        • bjasani on 01/08/2023 - 17:49

          Yep, Fingers crossed.

  • philbobaggins on 03/08/2023 - 01:07

    Would anyone know if the non-return fee is still the trade-in cost of the device + $60? I really don't want to trade in a perfectly working flip4 if I don't need to. But also don't want to risk being charged extra for not sending in the phone.

    • Magicmagic on 03/08/2023 - 11:17
      +1

      Yes it is. Got this response the other day as I didn't want to trade in my phone which was massively undervalued

      "If you decide to keep the device, a security deposit will no longer be reversed.
      An admin fee/late fee of up to $60 will be charged.
      Samsung may also charge you for any additional bonus credit applied to your order.
      Your original device will not be eligible to participate in Trade-up program in the future."

      Samsung would probably not charge the bonus credit as they have never done that before.

  • ViperX on 06/08/2023 - 13:46

    Having issue adding the newsletter voucher.
    Everytime I enter the code and hit redeem it just spin and timeout after awhile.

    • NiceBanter on 07/08/2023 - 15:12

      Ditto. Not sure whats happening but I am able to apply the voucher once then if I try it again then the site would crash

  • philbobaggins on 09/08/2023 - 14:12

    Just received my flip 5. Anyone else receive theirs so early? I thought I was supposed to come next week

    • 123nkj on 09/08/2023 - 15:04

      I got mine today too. Flip5

    • Magicmagic on 09/08/2023 - 19:23

      Same got mine today. Another week till we hear about the bonus watch

      • philbobaggins on 09/08/2023 - 20:11

        Fingers crossed!

        • annielee on 10/08/2023 - 12:26

          do you mind sharing your view on the Flip5, im still undecided to change from S22U ..

          • philbobaggins on 10/08/2023 - 12:34

            @annielee: The flip 5 is actually for my wife. She's coming from a flip 4. She says she can't go back to a slab phone. The size and compactability is what sold her. The large cover screen is the biggest reason for the upgrade from the flip 4. She used it a lot of the flip 4 for notifications and photos. So this was almost a no brainer.

            I personally have a S22U and don't think I'll be moving to a foldable any time soon. I do believe the Ultra devices are a bit cumbersome though. But I suck them up for the features they offer over the non-ultra devices.

            • annielee on 10/08/2023 - 15:37

              @philbobaggins: thanks for your insights.. guess ill just try flip5 and switch back if im not happy..

              • tc423 on 10/08/2023 - 21:50

                @annielee: got an email from Samsung saying if you are not happy with flip 5 you can trade in for s23 for extra $1.

                • annielee on 11/08/2023 - 09:43

                  @tc423: that sounds interesting, do you mean you got that after receiving flip5 ?

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