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[Prime] The Koala Mattress: Queen $699.30, King $909.30, Single $524.30 (Sold Out) Delivered @ Koala via Amazon AU

670
[Prime] The Koala Mattress: Queen $699.30, King $909.30, Single $524.30 (Sold Out) Delivered @ Koala via Amazon AUAffiliate
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L2inchtycoon on 09/07/2023 - 01:33 amazon.com.au (6186 clicks)
Last edited 13/07/2023 - 00:27 by 2 other users
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Koala Mattress part of Prime day Early sales
Not the cheapest they've been $670 as far as I could see so still decent.
People have mixed thoughts on box mattresses so each to their own.
Queen is 33% off

"Top Rated Mattress in Australia on ProductReview.com.au with 4.9 stars, The Koala Mattress — with its uniquely responsive Kloudcell® Foam Technology and Flippable Comfort Layer — covers every need for every type of sleeper"

Price History at C CamelCamelCamel.

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Referral: random (89)

Referee and Referrer receives $200 store credit, with a minimum spend of $750.

This is part of Amazon Prime Day sale for 2023
Home & Garden Amazon Prime Day Koala (brand) Mattress

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closed Comments

  • shiny1 on 09/07/2023 - 01:35
    +3

    I have a queen sized one with the topper and it's great so far. Been 4 or 5 months now. Paid 850 or so for it I think.

  • benjaminf on 09/07/2023 - 01:52
    +1

    Queen price is pretty good, I bought at around 850 on a sale. Looks like they look a little different now but seem to be the same materials/technology.
    I've had mine for 2 years now and has been great, no signs of wear yet!

  • MeesusEff on 09/07/2023 - 03:50
    +40

    Hmm I bought mine first around 2017, it developed sags not too long after. I finally reached out early last year as it was starting to affect my sleep and they sent me a new one. Great customer service for sure.

    BUT I've had the new one since last Feb and less than a year in I can definitely feel the 'indent' in my spot since I sleep in just one spot. I can feel it when I'm lying on my back as my butt would sink down lower lol. And no I'm not massively overweight or anything, under 70kg. I'll probably flip over the topper one day to give it a new life but yeah if you're a bit on the heavier side, probably skip the koala.

    Husband got a zensleep hybrid and that one feels like it's got much more support.

    • Geewhizz on 09/07/2023 - 06:24
      +2

      Thanks for the feedback, greatly appreciated.

    • FatTofu on 09/07/2023 - 18:38

      Can you get a replacement even after many years?

      • Lucille Bluth on 09/07/2023 - 18:46

        Hmm I bought mine first around 2017, it developed sags not too long after. I finally reached out early last year as it was starting to affect my sleep and they sent me a new one

      • MeesusEff on 09/07/2023 - 19:46
        +1

        Well they said 10 year warranty so I was about halfway :) but even if they sent me a new one last year I think the warranty will still only cover the original 10 years

  • randomdude14 on 09/07/2023 - 05:01
    +1

    Is there a trial with koala through Amazon? Do they refund if it’s not for you?

    • rize2love on 09/07/2023 - 07:54

      I think with Amazon you only get 30 nights trial

  • hopper on 09/07/2023 - 05:30

    120 day return?

    • 2inchtycoon on 09/07/2023 - 08:33

      30 nights it says on the Amazon ad

  • try2bhelpful on 09/07/2023 - 08:16
    +3

    I got the Queen one for $600 at Costco and I’m quite happy with it so far. We’ve had it a few months. I think you are meant to rotate these things regularly to stop the sagging in one place. We, also, have a separate topper underlay we use between us and the mattress that is a hangover from a previous mattress.

    The biggest issue I find with the box mattresses is the smell out of the box. It is a very strong chemical smell and really takes a week or so to dissipate.

  • supergolf10 on 09/07/2023 - 08:27
    -2

    i think we will find in years to come how damaging all memory foam mattresses are to peoples backs. i tried a few and there is NO back support. its so bad for you. absolutely avoid.

    • ozskeptic on 09/07/2023 - 09:17
      +10

      Choice compare box vs retail mattresses regularly and find the opposite to be true. https://www.choice.com.au/home-and-living/bedroom/mattresses…

      • BradH13 on 09/07/2023 - 15:43
        +16

        I trust Choice (and Canstar and whoever else similar) less than I trust a mum's product opinion on Facebook, and I don't trust them, either.

        I'm an IT professional and the stuff they say about technology is so moronic and not at all helpful, and I've seen them review things poorly that trusted 'in-depth' figures in the industry internationally have given full, or near full praise for.

        I assume it's the same for all their categories.

        They might be right in this mattress conclusion. I wouldn't really know, but I've seen enough of Choice to know it's worth putting on a sceptics hat.

    • 87percent on 09/07/2023 - 09:43
      +2

      Isn’t memory foam meant to be GOOD for your back compared to springs?

      • get-innocuous on 09/07/2023 - 10:39
        +2

        As someone with mild scoliosis and lower back pain I tried several “mattress in a box” products and had terrible sleep (I’d wake up in the middle of the night with back pain so bad I couldn’t get back to sleep).

        An array of springs stung together with wires is much more supportive if you need it. But many people don’t have back issues and are perfectly happy sleeping on a big block of foam.

      • supergolf10 on 09/07/2023 - 11:33

        having a mattress topper is enough. having the whole mattress be foam? not at all.

    • ozbargain2019 on 09/07/2023 - 12:14
      +3

      Been sleeping on a memory foam bed for 5+ years now and I haven’t had any issues with my back.

  • Sober Thoughts on 09/07/2023 - 08:40
    +5

    I'm crackin' up on the description….lmao. About this item

    ZERO DISTURBANCE TECHNOLOGY: Are you sleeping with a tosser? Our Zero Disturbance mattress means there’s next to no chance you’ll be woken up by your partner.
    • 2inchtycoon on 09/07/2023 - 10:12
      +1

      Koala et Al 2019

    • Pirateguybrush on 09/07/2023 - 11:09

      I can vouch for this. Personally my partner and I found the mattress too firm even with their free topper, and ended up making a return. However in the 2 months we had it, we couldn't feel it when the other person moved.

      Shoutout to their customer service though - the return process was quick and easy, and I'd recommend giving them a try if you're happy with a firmer mattress.

      • nsavi on 09/07/2023 - 11:18

        What about the free topper? Did it come free with the mattress or you had to ask for it?

        • Ryan-H on 09/07/2023 - 21:37
          +1

          I know that some time ago, when you contact them to return the mattress in the trial period they will usually offer you the topper for free.

  • amsaini15 on 09/07/2023 - 10:19

    I will be in the market for 3 mattresses for a new home and don't know which one to bet on.
    The general stores like Forty Winks etc are pretty expensive and do not provide 120 days trial.
    Brand like Koala, sleeping Duck have mixed reviews??

    Is there one with 90 or 120 days trial and have genuine ozbargainers mattress choice stamp?

    • axus350 on 09/07/2023 - 10:32
      +2

      The general consensus seems to be 'Ausbeds' is the new 'Ozmattress' (which got crap near the end and went out of business years ago).

      They have a100 night trial. In Sydney, you can go into the warehouse/display room to try. Due to the modular design and assembly, they can reconfigure the mattress you purchase, into any of their firmness levels.

    • belongsinforums on 09/07/2023 - 10:36

      Just buy this and return in two months if you think it's shit

      • adamshere on 09/07/2023 - 10:58
        +1

        Only 30 day return with Amazon.

    • cheaptech20 on 09/07/2023 - 11:04
      +4

      Buy 3 different brands and report back in 120 days on an OZB community post 😀
      KOALA
      SLEEPING DUCK
      ZZZ Atelier

      • xdigger on 09/07/2023 - 14:29
        +1

        ZZZ Atelier cost half of the discounted koala mattresses and is decent quality

    • Pirateguybrush on 09/07/2023 - 11:13
      +1

      Personally my partner and I found the Koala too firm even with their free topper, and ended up making a return. However in the 2 months we had it, we couldn't feel it when the other person moved.

      Shoutout to their customer service though - the return process was quick and easy, and I'd recommend giving them a try if you're happy with a firmer mattress.

      30 day trial with Amazon, but 120 nights with Koala (who often have decent sales too). If you're interested, I'd wait for a Koala sale and buy direct.

      • amsaini15 on 09/07/2023 - 11:17

        Thanks mate.

    • greatlamp on 09/07/2023 - 14:19

      Do you specifically want a foam mattress? Australia makes mattresses locally, you should be able to find a decent spring mattress for around the same price as these foam mattresses from local factory stores. When you consider that no brand foam mattresses can be had for a couple hundred dollars, you are paying quite a lot for the Koala 'brand', and it's a product that is technically inferior to a spring mattress

  • Keplaffintech on 09/07/2023 - 10:35
    +1

    Had mine for 5 years and it's as flat and firm as day one

    • drfuzzy on 09/07/2023 - 23:18

      That's more than I can say for much of what I've slept with.

  • shruglord on 09/07/2023 - 11:29

    I got an Ecosa back in 2012 and the sag has become quite bad in the middle. Think I'll get this :)

  • dewolfblue on 09/07/2023 - 11:44
    +1

    I've had the koala mattress for 2 years. Its been pretty good so far. I tried zzz atelier and sherman before sticking with koala. Definitely make use of the trial period.

    • amsaini15 on 09/07/2023 - 11:58

      Sound like mix reviews from everyone. But people are saying Koala's customer service is excellent.
      As the mattress has 10 years warranty, will they still help if mattress lose its shape after 5 years? What do they do then? Anyone can share their experiences?

      • MeesusEff on 09/07/2023 - 12:39
        +1

        It was relatively easy. I had to go take some photos of heavy items on the sag and put a ruler on it so they can see the angle of the ruler/sag. Pretty sure i did it wrongly but it was obvious I had 2 body shape holes in it 😂

        They delivered me a new mattress but needed the old one, I asked them if they could pick up the old one a week after as I wanted to air out the mattress for a few days and they said ok. It was a bit of a pain to fold the mattress in half and tie but I left that to my husband.

        • amsaini15 on 09/07/2023 - 13:17

          Thanks for sharing. I can imagine the pain of folding such massive mattress into half

          And how is the new one going?

    • drfuzzy on 09/07/2023 - 23:20

      I have zzz atelier but it only cost <$300 for a queen. Is the Koala actually alot better? It is 3 times the price…

  • antler on 09/07/2023 - 12:04

    Got a top-of-the range Koala matress. Wouldn't recommend it. Going to organise a refund. Thankfully this range came with a 12 month returns policy. One of the worst matresses I've slept on.

    • letmecry on 09/07/2023 - 15:19

      I'm always wondering how would you return it after it has been unpacked?

      • BradH13 on 09/07/2023 - 15:51
        +1

        They make you fold it in half and tie it together with something. Then they send a van to your house to pick it up.

    • sakurakiks on 09/07/2023 - 21:24

      Could you please elaborate what was bad about it and what didn't work for you, and what sort you'd be looking for next? TIA!

  • Jatacid on 09/07/2023 - 12:08

    These used to be better, now they're made in China with cheap materials. The foam will compress and deteriorate after about 11 months, leaving you like 1 month to organise your return which goes into landfill. Better to contact your local mattress manufacturer and get something custom made that will last you 10 years

    • R4 on 09/07/2023 - 12:54
      +1

      'now they're made in China'.

      That's a deal breaker for me - we don't make a lot of stuff in Australia but mattresses are one of the few things we still do.

      No thanks.

      • Top G on 09/07/2023 - 14:43
        +1

        Most mattress”made in Aus” they get materials from overseas and just assemble over here. That being said the average Joe is much better off going for a pocket coil with firm foam comfort layers, instead of this slab

    • ChunkyToast on 10/07/2023 - 20:04
      +1

      It has a 10 yr warranty

  • Drpepper666 on 09/07/2023 - 12:11
    +2

    I think you're better off just getting a real mattress imo

  • PurchaseAnxiety on 09/07/2023 - 12:39

    Do you still get the trial if buying through Amazon?

    The price is competitive for the decent customer service they provide (at least going off reviews). Noa, Eva and Sherman are around the same price (when running one of their frequent sales) and have pocket springs instead of straight foam, for what that’s worth. Though you don’t have to look far to find their customer service to be lacking.

    • 2inchtycoon on 09/07/2023 - 19:21

      You have 30 days as opposed to the 120 directly from koala. This is supplied from koala still but for some reason only 30 days

  • thatonethere on 09/07/2023 - 12:52
    +1

    Ours developed a sag on one side after a few years

  • Signet on 09/07/2023 - 14:11

    On special because of Smiths 100th test?

  • tommynolips on 09/07/2023 - 14:39
    +1

    Gah we want to upgrade from a Queen to a King - our Queen is only an 18 month old Sleep Republic mattress… we've been so happy with it I don't think we can run the risk of going with another brand

  • slam6000 on 09/07/2023 - 15:17

    Been looking for about a year now with my budget . Comment above re ecosa mattress now sagging after 11 years use WELL im now really looking . Think these koala and onebed are mass sucker jobs personally

  • MadgeH on 09/07/2023 - 15:23

    How painful is packing this up for return if needed?

    • MeesusEff on 09/07/2023 - 19:50

      You definitely need some strength. Keep the original plastic packaging and slide it back over. Then you need to fold it in half and tie it up and leave somewhere outside for collection

  • qvntmflx on 09/07/2023 - 18:23

    If you're in Sydney I feel like it would be a crime to not go to ausbeds.

    • Hydralyte on 09/07/2023 - 19:36

      Rip off. Are the pocket springs in the foam really worth 2x the price as a koala?

      • AssociatedKarl from ausbeds @ ausbeds.com.au on 09/07/2023 - 20:09
        +3

        There's a lot more going on than that Hydralyte :) They may both be called "mattresses" but their performance puts them at opposite ends of the spectrum when it comes to solving the sleep problem.

        For starters the base model of the koala is a big lump of plastic imported from china. 40 odd kilograms of pure plastic.

        koala 100% un bio degrade-able, unsustainable plastic

        Let's compare that with the aurora.

        Aurora around 10% plastic

        45% recyclable steel, 45% bio degrade-able / sustainable natural foam

        The aurora has 1160 pocket springs that are completely removable/replaceable/changeable. This means that when you realise that perhaps you need the mattress a bit softer or firmer, we are able to swap them out to make the entire mattress feel completely different.

        The aurora also uses pure latex which is a natural polymer and is the most elastic substance on earth. Elasticity is comfort. Plastic is inferior to real latex in every way you can compare it. Real latex outlasts foam by 400%. People who have mattress factories just kinda know this cos we see it. Plastic foam is rubbish.

        The job of all of these marketing companies is to package up a big hunk of plastic, put some pretty pictures on it, tell everyone they are donating money to koalas. This will make you think your helping the greater good, while simultaneously you are blindly buying the one thing our environment doesn't need. Plastic. 700 t-shirts worth of plastic that will probably be uncomfortable, and that you will probably throw into landfill in 3 years.

        Also, the aurora may be double the price upfront, however over the life of the mattress I believe it may be more like half or even less than half of the cost of the koala.

        This is due to the fact that a 40kg lump of plastic is the worlds greatest contender for dipping. Don't believe me though, just sort the reviews by lowest first. It's an epidemic. Sort the aurora by lowest first and you'll soon see why a well designed mattress using high quality materials will cost you much less in the long run. The Aurora simply does not have a bad review ever. The reason? I designed it with the customers comfort and flexibility in mind first. We can adjust it to the customer. Also it just doesn't dip because I designed it using the best materials I can get my greasy mits on.

        Also being able to adjust the mattress during the course of it's life will allow you to adapt your mattress to your bodyweight over the years. Body weight is the biggest determining factor when it comes to mattress comfort. Our bodyweight changes, and so should our mattress.

        ALSO :) if "heaven forbid" one of my components fails on you, I'll be able to replace that component and I won't even moan about it. I would much rather replace a component than see another mattress go to landfill. The aurora has the potential to last 20 years or more, the koala? I've talked to a lot of people that didn't last 6 months, although the consensus seems to be 3 or so years before people are fed up.

        The other problem with these cheap mattresses and generous returns is the sheer number of these things ending up in landfill. I talk to people who buy and return these things like it's a sport. Some people brag to me that they've tried 7 different mattresses. That's nearly 300kgs of plastic potentially ending up in landfill. All to solve a problem by blindly throwing darts hoping to hit a bullseye.

        The real answer is not buying these cheap hunks of plastic, the real answer is to find an expert.

        • CalmLemons on 09/07/2023 - 22:50
          +1

          Karl is right, though his use of the word plastic really bothers me as someone who has worked with material science for the past 8 years - though I'm thinking it's more for marketing effect :).

          The hard fact is everyone is sleeping on actual plastic if you're touching fabric, every mattress, every bed, the clothes we wear, most fabric materials contain polyester which is a actual plastic - there is a huge scare campaign on this but it's fine honestly. Polyester is used a lot because of it's relative strength. I would just get pure cotton sheets if you're going to go down that bandwagon.

          The koala mattress is primarily made out of polyuerathane foams, which, although they share some of the same qualities as plastics, are not actually plastics, nor are they a type of latex rubber, but rather quite complex mixes of petrochemicals made using different methods. The main thing about poly foam is their density, with most manufacturers opting for lower densities to save on cost, which is why you will might see cheaper stuff sag after a period of time. There are a few manufacturers I have seen in Australia that claim they use a cleaner process to make the poly foam but honestly at the end of the day they are just huge vats of mixed metrochemicals with air pumped through them from what I could gather in recent tours in some sydney and melbourne factories.

          Normally mattress foams are in the vicinity of 25-40kg/m3 density whereas recently we helped a client with producing office chairs where we were using 50kg+ foams to ensure they could cover their required specs and didn't soften. It really came down to a cost issue. And honestly every single office chair i've bought $400+ has softened with time.

          Back to what ausbeds is saying, latex exists as a 70kg/m3+ material so it would last longer than normal mattress materials.
          It does look like ausbeds uses a fairly hefty chunk of latex in his mattresses which will explain the high price but you get what you pay for at the end of the day. The pain in the arse thing like as karl has expressed above is the client never wants to pay for quality and as with the office chair client, the moulds were literally $80k but it took forever to convince the guy to go with the better density foam.

          That said I do have a koala mattress from 5 years ago that I keep in the spare room as it got softer but I still like the feel as it felt like a cloud - guess haters gotta hate lol. Did some excessive covid mattress purchases and kids sleep on a happysleep mattress which has latex and we got a sleeprepublic one which also has latex and none of these two have sagged, even with the kids jumping on theirs, so yeah if you have a decent chunk of latex it helps heaps. I was also looking at the zaanta mattress which is completely latex bed but honestly didn't want to deal with the weight when changing sheets.

          • CalmLemons on 09/07/2023 - 22:58
            +1

            @CalmLemons: https://www.youtube.com/watch?v=ymPnJOIh_D0

            here lol all about latex mattresses

          • AssociatedKarl from ausbeds @ ausbeds.com.au on 09/07/2023 - 23:37

            @CalmLemons: "his use of the word plastic really bothers me as someone who has worked with material science for the past 8 years" I realise polyfoam isn't technically "plastic". However I am using the term plastic as it's much easier to illustrate my point.

            My point is that If I put a 40kg lump of polyfoam in the dirt, it wouldn't bio-degrade. If I put a 40kg lump of latex in the dirt, it would biodegrade. So I'm not sure of what a material has to consist of to be labelled as "plastic", but I would say that if it's made from petro-chemicals, and it doesn't bio degrade, the word plastic is a good choice of a word to illustrate the sustainability issue of polyfoam efficiently.

            However I do appreciate a good healthy discussion on mattress materials, it's always refreshing to talk to someone who works with these materials. Thank you :) And yes you are right, it is kind of marketing to use this terminology that I'm using, but I also feel very passionate about making people aware that what they are buying and returning is ending up in landfill. It's a problem that's exploded since the bed in a box took off. I'm not actually bad mouthing polyfoam either. I'm simply stating some fairly straightforward facts. I'm just saying an un biodegrade-able material, doesn't bio degrade. I actually sell a mattress model that uses poly foam, and one that uses memory foam.

            However, when I sell them to people, I say, "yeah this stuff won't last like the latex, but if it turns to crap, bring it to me, it'll be repurposed for carpet underlay, and I'll give you a fresh piece, you're mattress will be like new again". I do this because I feel strongly about people discarding mattresses. These things are massive, you wouldn't throw your car out because your tyres go bald is my point. Replacing the foam in a mattress should be thought of the same way as replacing the tyres on a car. It would be great for the environment. Kinda my long term goal.

            Mattresses ending up in landfills have quadrupled since people stopped testing them before buying. (buying them rolled in a box) It's something that I'm hyper aware of so I end up on forums ranting and raving like this trying to make people stop and think before they will another 40kg block of plastic into existence. They have their place, as you mentioned your one seems to be good in your guest room and it's still comfy. Although this isn't because the koala is a good mattress. This is because mattresses age with hours laid on, not years sitting in a room. Any mattress will always last many many times longer when it's not used. And for your kids, kids are light, a koala would probably do for a long time as-well.

            What I generally talk about is a long-term solution for an adult. And us adults are just big sweaty sacks of meat that need to lay down for 8 hours a night in a particular position that won't hinder us from going to work the next day. And due to how many combinations of shapes and sizes of these big sweaty sacks of meat there are, there will never be a "best mattress". There will only ever be "mattresses that fit you" and "mattresses that don't fit you".

  • Jared17 on 09/07/2023 - 18:48

    Do they sell double size?

    • 2inchtycoon on 09/07/2023 - 19:20

      Yea

      • postform on 09/07/2023 - 22:09

        I can't see it. Only seeing a single option. Maybe it's sold out?

        • 2inchtycoon on 09/07/2023 - 22:24

          Unfortunately seems to be the case, koala will probably have a sale soon enough, they have them on quite often

        • 2inchtycoon on 11/07/2023 - 18:10

          Back in stock

  • khrome on 09/07/2023 - 23:14

    Interesting they say "Top Rated Mattress in Australia on ProductReview.com.au with 4.9 stars". The Onebed mattress website says they won 2023 Mattress of the Year with ProductReview. Onebed still have their EOFY sale finishing at midnight tonight 9/7/23

    • supergolf10 on 10/07/2023 - 08:49
      +1

      i have news for you about those sales. they never end.

      • khrome on 10/07/2023 - 21:00

        I wasn't talking about the sale so much as both companies claiming to have the best mattress.

  • s41614419 on 10/07/2023 - 01:14
    +1

    is the queen size sold out???? only see the single once click in

    • Peter33 on 10/07/2023 - 09:24

      yea was wondering that. anyone knows if they will restock or have another sale?

      • 2inchtycoon on 10/07/2023 - 10:50

        Probably will have another sale, they have sales quite often

      • 2inchtycoon on 11/07/2023 - 18:10

        Seems to be back

  • Meovel on 11/07/2023 - 10:29
    +1

    Assume this still comes with their 10y warranty?

  • Poorunsdownhill on 11/07/2023 - 13:31

    Koala or Sleeping Duck?

  • dione on 11/07/2023 - 16:29

    There are no options for single?

  • knochelbiter on 11/07/2023 - 17:36
    +1

    Thanks for this. I picked up a Queen to replace our sagging IKEA mattress and it feels great so far.

    Fast delivery, little chemical odor, and the mattress is pleasantly firm with the topper flipped to the "Fim" side.

    • 2inchtycoon on 13/07/2023 - 17:19

      Agree, mine came same day and I had a very pleasent sleep on it

  • tommynolips on 12/07/2023 - 20:29

    Need SleepRepublic to price match! :D

  • Nunubuffs on 18/07/2023 - 21:04

    Does anyone know if the 120 day trial return policy still applies when you have pets at home? By pets I mean dog fur and maybe some minor scratches or w/E on it during that time period. Or does it have to look brand new with no fur.

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