• long running

Free Complimentary in-Flight Unlimited Wi-Fi for KrisFlyer Members (Excluding Boeing 737-800 NG Flights) @ Singapore Airlines

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As a KrisFlyer member, we are pleased to share that you will enjoy unlimited complimentary in-flight Wi-Fi from 1 July 2023* when travelling in Premium Economy and Economy Class on Singapore Airlines.

To enjoy this service on your upcoming flight(s), include your KrisFlyer membership number either at the point of booking, or through Manage Booking on SingaporeAir.com or the SingaporeAir mobile app before your trip.

*Available on all aircraft except for Boeing 737-800 NGs.

Complimentary Wi-Fi Allowance PPS Club member KrisFlyer member Non-KrisFlyer member
Suites / First Class Unlimited Unlimited Unlimited
Business Class Unlimited Unlimited Unlimited
Premium Economy Class Unlimited Unlimited NA
Economy Class Unlimited Unlimited NA

Referral Links

KrisPay / Kris+: random (209)

Referrer and referee receive 750 bonus KrisPay Miles for use in Kris+ App.

Related Stores

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Comments

  • +13

    Work from sky!

    • +22

      Browse Ozbargain from the sky!
      Or maybe CheapCheapLah

      • +3

        Statistics
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        • +1

          Cheapcheaplah seems like a clear failure, I wonder why do they still keep putting up new deals on it?

          • @truetypezk: I wonder why? Singaporeans not known for sharing?

            • @t25: They've got other platforms. Seems like Cheap did not go mainstream.

          • @truetypezk: Choicecheapies also pretty dead too

    • This is the reason why I am (profanity) disappointed in Qantas' call to install wifi on its A380 and B789 fleets.

      I am expecting an email from work that I will be expected to work when flying.

      • +1

        Get cracking.

      • Yeah QANTAS could cover the whole fleet with Starlink (exc polar filghts).

    • I worked from Sky during my trip to London via San Francisco on United Air in last December (yep, almost 24 hours airtime). Loved it. It was paid internet though. It is really exciting to be able to work on the go, especially when not eligible for time off from work (IT Contract).

      And yes, I surely browsed OzBargain. I mean that is kind of unofficial part of my job now. 😀

      • How do you find about the zoom meeting in air?
        Any experience?

        • We are Teams team, so didn’t have to use Zoom. Also didn’t expect the internet to be that good, so cancelled meetings that I had that day. Screenshare, messages, VPN etc. worked just great for me.

          If not blocked for security concerns, I don’t think there could be any issues with Zoom calls.

  • +5

    Currently have my Virgin velocity linked to my booking but thinking I should swap for KrisFlyer.
    Is consensus that it won’t be free unless KrisFlyer is on booking?

    • +1

      Same boat here. Cant seem to add both, and I'd like to get the points/status credits with Velocity but 21+ hours having free wifi is a big drawcard.

      • +3

        It’s pretty average , I just flew business to Europe on A350s and couldn’t do much more than send SMS. Add 200 more users and it will be even worse. I’d take the velocity points

      • The status credits are worth way more than the cost of wifi

    • +1

      That's correct, didn't work for me last yr with Velocity linked when they had 200 mb free for KrisFlyers.

      • Same didnt work for me in April this year when i had velocity linked to my booking.

    • +2

      I spoke to check-in staff during my last trip. They said SQ allows 2 Frequent flyer programs to be on the booking, provided one of them is Krisflyer.
      They apparently have a field for point accrual and another for privilege.

      So you can technically put VFF as the accrual and Krisflyer to the other to get free wi-fi.
      But say you're a VFF upper status member and looking to use the lounge, then you'd have to use VFF only as otherwise you can't get the lounge/priority benefits.
      This was my case. So I had to forego complimentary wi-fi.

    • +1
    • +1

      Nah, you just need your KrisFlyer login to access the wifi

    • when you go to check-in, you can add it there iirc.

    • Was flying with SQ with virgin points 2 weeks ago. Couldn't add the krisflyer during booking but there was an option to add krisflyer when I checking in.

    • Added KrisFlyer to booking while checking in at Singapore this week. Got free wifi then.

    • Singapore Airlines gives you the option to provide a Krisflyer number as well as a separate program number where you want to earn points.

  • +8

    Time for QF to have wifi on international flights too.

    • Don't they?

      • -1

        More difficult across the Pacific.

        • +2

          Why? Aren't there enough satellites?

          • @jv: And they can’t use terrestrial backup.

          • +18

            @jv: They use the NBN Sky Muster satellites, which are geostationary over Aus. As a result, when you move out of Aus, you lose the signal and can't talk to those satellites any more.

            They could use other satellites but not get the same awesome speeds they do over land, and would possibly require hardware changes.

            (source, I was on the wifi team when it launched domestically)

            They've got partnerships with Viasat and I expect will take advantage of Viasat 3 for Project Sunrise etc.

            Yes, looks like that's still the plan.

            "Joyce reiterated the airline had held back on international WiFi because current satellites didn’t offer the speed or coverage needed to meet passenger expectations, especially in comparison to its domestic offering."

            • @beatthatflight: Bit of a bummer if you're flying to the USA or Europe then when most of your flight is out of Australia.

        • Starlink have high-gain compatible antennas for planes now.

      • Only for the portion of the flight that's within/near Australia.
        https://www.executivetraveller.com/news/qantas-international…

    • Qantas keep telling it's valued customers that's it's in the pipeline for international flights and say that's there is a chance the wireless is available for the portion of the flight over Oz but this is always BS. Earlier back in the days of AJ some cost cutting decisions has stilted the roll out of wifi on international flights for Qantas. Stuck in the air for min of 8hrs with loss of productivity is a negative for many of the valued customers. Lots of catching up to do. Still waiting.

  • +5

    My KrisFlyer lapsed. They cannot reactivate accounts, and require a new email address and mobile number to create a new account. Email isn't a problem, but I'm not a drug dealer, so I don't know how they expect me to have a second mobile number.

    • +10

      It's easy - become a drug dealer. So many phone numbers!

    • +2

      Search “Boost profit” and get a 30 day SIM delivered plus >100% cash back.

      • +2

        I ended up joining again with my dad's number. It's a ridiculous requirement though.

        • +4

          You might be able to change the number to the one you want now that you've signed up.
          Bit silly that they can't reactivate an old account though.

          • +1

            @SeaWolf au: That worked! I don't understand why they require a unique mobile number at sign up, but then don't care if it isn't unique to the account later.

    • +1

      Is there a way to avoid membership lapsing if you don't fly SQ?

      • +1

        Start flying SQ

      • +2

        A KrisFlyer membership account with no recorded activity for a consecutive period of 39 months or more from the date of the last recorded activity may be closed without prior notice. A KrisFlyer membership account with no recorded activity for a consecutive period of 18 months or more from the date of commencement of membership may also be closed.

        Seems a bit rough.

        I don't mind (that much) if they expire your points but to cancel your membership and not let you re-join!?

      • +1

        Weird. I haven't being on SQ for more than 5 years and still have my KF account - with 0 points. Just login and see my last login was in 2021.

        • The act of "logging in" may well count as activity. It's likely the other guy basically did absolutely nothing with the account. Not logging in. Not accumulating/spending any points. Nothing.

  • +7

    Just means it'll be slow for everyone, to the point of being unusable.

    The speeds have been unbearably slow in business class after SQ switched to unlimited wifi for premium cabins, so this will make it worse.

    • That's true I read this as a pain just gonna fly in biz cabin in Oct with them.

    • +1

      Yep my thoughts too, both Suites and business class IME have been patchy as recently as March. Unless they differentiate users like they do at some hotels, this is a big negative for business/suites travellers.

    • Can confirm, speed was pretty good. I flew from BNE to FRA 1st week of June in Business, and flew back yesterday in first (except the SIN to BNE leg which doesn't have first class). Perfect connectivity, no slow downs for using any of my social media apps (including uploading videos/pictures on Instagram, FB). Web surfing worked perfectly. Could work on Google suites without any problem. Spotify streaming worked as well. You don't have any internet while you over Indian air space though, as their govt. body regulations/tie ups doesn't allow the service. Had perfect reception through the rest of the flight minus take off and landing windows.

    • +1

      Agree, I just flew A350s business to Europe and it was horrendous.

  • -1

    watch porn in airplane

    • +4

      Tinder/Grindr on plane is more fun!

      • +2

        Match with someone on flight and meet in the restroom

        • +1

          Damn it! I missed this opportunity. But I bet Tinder would tell me I have 15 likes 20,000 feet in the air, and buying Tinder plus will be an instant pass to the mile high club…… 😶

        • And create in-air turbulence.

      • How many times have you walked on a plane looked around and thought, there's someone I want to hook up with?
        On a plane with 300 people on it, most of which are old, married, or children, your target market would be about 30 people of which at least 29 of them will be fat and/or ugly. It'd all be over in 3 seconds.

        • Like all the time? I am a horndog.

    • +1

      user name checks out.

    • Remember to use incognito mode

  • +1

    Used it in June, unlimited over to Europe.
    Ok for whatsapp/surfing/emails. Not so much for my VPN work.
    My work VPN halts/crashes ANYTIME there is ANY interruption to the connection. Lag was horrible as well.

    • Yeah satellite internet with 200 other passengers wasn't ever going to be the greatest.

      When I tried a wireguard tunnel it didn't outright crash, but there were periods where there would be almost no traffic flow.

  • whos kris flyer?

    • +6

      She's the matriarch of Kylie Flyer and Kim Flyer. Used to be married to Caitlyn but she was a high jumper and polevolter, never a flyer

      • Kaitlyn?

      • +1

        Kylie and Kim. Bleh.

        Out of all the sisters, I like Klamydia.

      • Caitlyn also use to have a pole.

  • +1

    Sweet, will be nice for my flight back from Europe in October. Doubt it'll be usable for anything more than some emails and light social media though, if it's free for basically everyone.

  • +3

    Torrent from the skies

    • +7

      It's not illegal when you are over international waters!

  • -2

    This is a cynical move that lets SQ to market their flights as free wifi for all, while in practice, it'll mean unusable wifi for everyone.

    • +3

      One person's cynicism is another person's welcome benefit.

      I'm sure all of us KF members sitting up the back won't give a tinker's cuss about what is happening at the front.

    • +1

      the alternative is we don't have wifi on plane… so this is still better.

  • On a different topic dose anyone know the best way to get krisflyer points. I need to book a flight next month and dont want to pay full price.

    • sign up for points earning credit cards…although if you need to fly next month, you won't be able to get your points in time.

      another option if you're a few thousand miles short is to purchase the miles from SQ

      • I have 2 credit cards but one is only qantas the other has horrific value if transferring to Krisflyer. Any recommendations on which card is a good option?

        • You can use Velocity points to book Singapore Airlines flights, so you may be better off with a Velocity points earnings card.

          • @Sim69: better value to transfer directly to Singapore than booking through Velocity. Though Krisflyer transfer rates seem to be dropping so maybe not for long.

        • I’d recommend the Bank of Melbourne Amplify Signature card or Bank of SA in your case. It’s a 2:1 transfer ratio to Krisflyer. I heard though that this ratio might change soon and may not be as worthwhile if it does.

    • +1

      I’m flying in September and just got a HSBC star alliance credit card. Fee free for first year and you get gold status if you spend $4000 in 3 months. You can link your krisflyer to this and you’ll be promoted to KrisFlyer gold so lounge access and priority seats, check-in, boarding and stuff included. Not sure if this suits your need.

    • Citi Premier credit card is the best way to earn KF miles at the moment.

  • I bet they're collecting and selling data on what people are doing on the net while in the air.

    Very handy to offset the cost and useful for their marketing team.

    • +1

      Wait, you dont know about VPN? Did you need a referral?

      • +1

        I do but I bet 99% of flyers don't use it.

    • I bet they're collecting and selling data on what people are doing on the net while in the air.

      How? Do you know what TLS is?

  • Has anyone done a speedtest.net aeroplane Wi-Fi? How does it compare against other airlines?

  • OH WOW HOW EXCITING THANKS SO MUCH SINGAPORE

  • how much is it to join krisflyer?

  • +1

    I sleep during flights anyway

  • will test this out next week and report back. Now I just need some discount disneyland offer like the universal studio one afew weeks ago.

  • +4

    I just came off a 16 hour flight from Copenhagen to Singapore using this. Our flight departed from CPH around noon the 30/6 but it seems the free access was enabled a bit early.

    It's okay (is anything free bad?) but I feel like the speed was A LOT slower today (top of 3/2 Mbps d/u) than on the way here, five weeks ago. It also dropped off alot and latency was always +900ms.

    When we left on Friday the 26th of May, even the shorter 6hr flight, CNS to SIN, had great internet. For that one my wife and I just used the complimentary 2-hour vouchers - Between 5-12 Mbps dl and stable. And upload touched 20 Mbps a few times.

    I paid to have WiFi for the 16hrs from SIN to CPH, so expected it to better than the free option, but it was about the same.

    I was in an hour-long Zoom meeting at an altitude of 12km, four hours out from Copenhagen… And it was great! No stuttering or any of the other issues which sometimes happen with satellite, or even cellular. Mind you, I had to connect via VPN for Zoom and other streaming services to work at all (even speedtest.net ), but then it was awesome.

    But now? I probably wouldn't even attempt it…

    I'll update if wifi for the next flight (in about an hour) turns out any better.

  • took china eastern few days ago and free wifi was only for 10 mins…

    • -3

      Good enough to send a last message to your family before being arbitrarily detained in the PRC

    • Ten minutes was long enough for me to realise pretty much every website was blocked.

  • Sounds like great news but the SQ flight I was on last week only had weak and slow (free) wifi for an hour out of a 5.5 hour flight. So YMMV

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