Overview
From 25th May 2023, if you're a Virgin Money customer and sign up and pay your OVO Energy electricity bills with your Virgin Money debit card, you will receive 20,000 Virgin Reward points at sign up, plus 10 points for every $1 spent.
OVO does not operate in QLD Ergon Network, WA, NT.
OP NOTE: Best to use Virgin Money App to sign up so it is tracked.
Key terms and conditions
Virgin Money reserves the right to amend or withdraw this offer at any time without notice.
You will earn points for one billing cycle post the termination date if your payment falls within the month before the offer expiry. If you have set up a direct debit and your payment period falls after this period, you will no longer earn points. To be eligible for points you must access the partner site through the link provided in this application.
The offer is only available to customers who are registering with OVO Energy for the first time.
Applications are subject to credit clearance and the availability of service in your area. This offer cannot be used on conjunction with any other offer. Excludes voucher codes, gift cards, cashback and coupon deals.
Small Print from Virgin Money email
- Offer expires midnight 31/05/2024 AEST. To be eligible for points you must access the partner site through the link provided in this application and pay using your Virgin Money Visa Debit Card. You will earn your bonus 20,000 points within 15 business days of your first bill cycle payment. From your second bill cycle payment onwards, you will earn 10 Virgin Money Points for every $1 spent once you pay using your Virgin Money Debit Visa Card. Allow up to 5 business days from the date of transaction for the points to be credited to your account. You will earn points for one billing cycle post the termination date if your payment falls within the month before the offer expiry date. If you have set up a direct debit and your payment period falls after this period, you will no longer earn points. You are unable to claim the 20,000 bonus points offer if you are an existing OVO Energy customer, however you can still access the ongoing points offer simply by updating your billing details directly with OVO Energy. Applications are subject to credit clearance and the availability of service in your area. This offer cannot be used in conjunction with any other offer. Excludes voucher codes, gift cards, cashback and coupon deals. This offer is subject to the Virgin Money Reward Terms and Conditions which can be found at https://virginmoney.com.au/bank-and-save/forms-and-important….
General FAQs from Ovo
How are the points awarded?
The points awarded are based on customer payments made. The calculation is done by Virgin Money based on the customer using their or debit card to pay OVO Energy for their electricity.
What happens if I pay more than I've used?
If there has been an overpayment, the points are reversed and a cash refund will need to be made. Poktipal is able to see the reversal and will deduct the points accordingly.
When are my points applied?
When the payment has “cleared” (this can take 3 days to clear due to banking transaction timeframes). Once this has happened it will appear in your Rewards Account.
Will my Virgin Rewards reflect in MyOVO account?
No, not yet. These reward points we be reflected in your Pokitpal reward programme app OR directly via Virgin Money.
I'm an existing customer, can I switch to this offer?
Yes. Sign up and ongoing points can be allocated to an existing customer. Points will not be backdated.
Is the offer capped at a certain number of customers or for a certain period of time?
No, customers can receive this indefinitely, unless otherwise advised by OVO Energy.
What happens if I cancel within the cool-off period?
No points are paid; points are allocated once the first transaction is recorded using your Virgin money debit card.
Do I need to stay for a period of time to receive points?
Yes. The sign up points are allocated once the first transaction is recorded using the Virgin money debit card. You will then only receive the additional points for each $ spent with OVO Energy.
Customers who signed up before 25th May 2023
If you're a Virgin Money customer and signed up and pay your OVO Energy electricity bills with your Virgin Money debit card before 25th May 2023, you will receive 18,000 Virgin Reward points at sign up, plus 4 points for every $1 spent.
anyone know what would be the rates after the increase?