Got an email explaining normal $500 trade-in bonus is now $800 with customer coupon code. Code looks unique so probably targeted.
Already got my S23 for a good price using Harvey Norman deal, so I don't need another one!
Got an email explaining normal $500 trade-in bonus is now $800 with customer coupon code. Code looks unique so probably targeted.
Already got my S23 for a good price using Harvey Norman deal, so I don't need another one!
I haven't submitted my order yet because I'm scared of it being cancelled xd
Black 256 gb
I used trade in
Trade in $300 code
10% loyalty
$50 e voucher
Has anyone had their order shipped yet? And what did you order if yes?
Ordered 17th. Shipped today
256 black
Buds live
Thank you! Where do you live?
Western Sydney
@turk182: did you get a shipping code and did it get past the awaiting dispatch stage?
@OzGardian: Changed to on its way. Shipping code sent via text
@turk182: enjoy your S23 Ultra, the waiting game is hard lol
ok just put in my order for S23 Ultra cream 8/256GB. Only claimed cases + power adapter. I used
- $800 trade in coupon
- 10% loyalty
- $50 voucher
hoping this doesn't get cancelled!
Good luck 🤞
a few orders from 22/3 were just marked as on the way, so there's a chance mine will be sent out tomorrow :) hopefully this all goes well
Anyone have trouble uploading or taking photo of their drivers licence for the trade up part. Keeps saying doesnt recognise and tells me to click continue to type manually, but there is no continue button. Tried both taking photo from the site and also uploading photos that has already been taken.
The Trade Up app is so crap. I couldn't enter and select my address for ages. Left it for a day, came back and it suddenly worked.
Order placed for S23 Ultra 512G. Came to $1046 after:
- Trade in $120
- Trade in discount and bonus $800
- 10% discount
- $100 loyalty voucher
- $50 newsletter voucher
- Couldn't find any accessories I really wanted, so got a whole bunch of chargers to make up $250
How did you get the 10% discount and $100 loyalty voucher please?
10% discount voucher I emailed loyalty to say I am an existing Samsung user and want to upgrade to S23 Ultra. The $100 voucher I contacted chat and said I was a iPhone user looking to swap to Samsung.
Good luck!
No luck on getting that $100 voucher.
@morphio: Did you chat with them on iphone/ ipad?
@jimojr: No, on my PC. I mentioned that I'm looking to possibly jump ship from Apple. Spoke to two different agents and both told me to use the newsletter code.
@morphio: Try again with an Apple device, they gave me $100 voucher instantly and didn't asked any question.
@jimojr: What's loyalty's email address please?
@OzGardian: Thanks mate. Deal ends in 1 day 7 hours. Do you know how long they take to respond?
@jimojr: Thank you so much, that worked!
Has anyone received their phone yet?
Holy moly, just was curious and looked in the link about Samsung upgrading their operations.
And found their delivery windows are anything up to 6-7 weeks for metro, or 10-12 weeks for regional depending on state…
https://www.samsung.com/au/shop-faq/delivery-and-installatio…
Come on S10…hope you can hold on a little bit longer. (My charging port has been on the fritz for the past couple of weeks)
The link you sent states delivery from as little as 3-15 days metro, and as large as 10-60 regional?
Thanks for the info, this is pretty bad, my screen protector from Amazon is already here and the phone is still awaiting dispatch forever.
Hahah same here. My screen protectors arrived yesterday.
Wireless charging ftw
Please help me get my head around this!! I have read all the thread and am now just confused!! You ozbargainers know all the tricks LOL
So I have a S21 ultra, but it has a small crack on the screen and on the back - so I won't get much for a trade in! However if I say that it is all fine and cop the $60 for not sending it back thats okay right? I am sure I did similar when I traded s9 to S21
So in easy terms , how do I get the best value out of the current trade in deal? I do have access to the education portal
I am looking at the S23 ultra 256GB
There are multiple explanations on what kind of pricing you can get..
For e.g. https://www.ozbargain.com.au/comment/13537831/redir
You're better off saying it's cracked, take the $1 trade in and the fee will only be $30 if you don't send it back. You'll also only need to pay the $1 security charge as opposed to the full value of the trade in.
What if you "lose" your credit card and request a replacement card so the old card is void so they can't charge the fee? Reckon they'll send debt collectors for $30?
"You have 7 days to return your device to Asurion once you receive your new eligible Galaxy device. If you do not return your device within 14 days, you will be automatically charged a Late Return Fee of up to $60, which is non-refundable. The Security Charge will be held until your device is received and graded. Samsung may also charge you for any additional bonus credit applied to your order"
Its from Samsung website. Not sending trade in device maybe not a good idea according to that last line.
Hey mate, I've got a code for you: l173r4lly-r34d-7h3-p057
Thank you. It says invalid code or perhaps someone has used it already. Don't know why you got a negative vote for helping.
And my request for a code got so much hate, it feels like I committed a crime.
Lol, wanna read that code again?
@oohaah: Haha silly me.
No tracking since I ordered on Tuesday, status still shows awaiting dispatch. But come home today and it was delivered. Not complaining in the turn around time but I guess for others who have ordered wouldn't trust the order status from the Samsung website.
That's good to hear, also ordered on Tue and in Mel, wonder if they deliver on weekend as well.
oh damn. I ordered Thursday so there's a chance it'll arrive Tuesday or Wednesday then!
Congratulations on getting your phone delivered. And here I am still searching to get the bonus code lol
how many codes did you used?
I still dont' know if my 2nd order will be cancelled or not..
at what stage did your first order get cancelled? awaiting dispatch or earlier?
I dont know, but i did receive an order confirmation email
@googoogaga: how long did it take to get cancelled?
i used
$800 tade in
10% loyalty
$50 newsletter
$250 evoucher
didnt even think to go down the path of trying to get the other $100 loyalty code. will know for next time
same, I was worried the order would be blocked trying to combine all the codes that you used so I didn't try and get the $100 loyalty code. hopefully my order arrives soon!
Did you chat today? Also did you select "product and services" or "order" option to initiate the chat? I tried twice and both times got declined.
Just ordered s23 ultra 512gb for $1253 woth $1 trade in credit. $100 voucher didn't work.
Placed my order today, hopefully it doesn't get cancelled:
S23 Ultra 128GB Phantom Black + Watch 5 40mm
$1949 + $499
- $150 discount on Watch 5 (takes a bit of fiddling in the Bespoke studio to get)
- $250 accessories evoucher
- $1 trade-in value
- $500 + $300 trade-in bonus
- $114.80 10% loyalty code (10% of $1949-$801)
- $50 newsletter signup
- $100 chat code for switching from iPhone
$982.20 in total
Amazing price, well done
Currently it says Awaiting Dispatch
Also I meant the 256GB S23U, not 128GB
mine is also awaiting dispatch but since Thursday. Based on what Samsung CS said, they're just waiting on AusPost to pickup the devices to be shipped to people. Probably trying to batch ship
If you get the chance do you think you can explain how to get the discount for the watch 5?
Thanks
The Watch 5 website was a bit broken for me and I couldn't select colour, so what I did was enter Bespoke Studio, select the colour and case that I wanted, and then added to cart. For some reason the price on the website is $399, but the price in the Bespoke studio was $349.
It was the 40mm Bluetooth version btw.
For me all it took to get the discount for me was to buy a watch with the frame and watch strap being different colours
Are all cancelled orders are for 256 gb? If anyone can confirm anything more than that also cancelled?
The common trait between cancelled orders are
- Black S23 Ultra
- Contains watch or buds
I think it's a stock issue and not something with the coupons
I am at high risk of getting cancellation then. Ordered black ultra with buds
damn double whammy good luck 😂 what stage are you at now with your order?
@OzGardian: It says awaiting dispatch.
I didn't use $100 code, if that causing the cancellations
@Mregmi: nice same stage as my cream S23 Ultra with only cases and accessories in the $250 eVoucher
@OzGardian: I ordered on the 17th green 256 with an A32 with the evoucher. Still waiting for dispatch.
Can we trade a Samsung watch for a Samsung S23 Ultra? Has anyone had luck doing them? Thanks
yes, this is what i did, traded in galaxy watch 3
Thank you and did you use your $800 trade-in? Can i ask how much you paid for the phone? Thanks
After all the codes I think it came to $1056 maybe.
Each time you put a code it all the prices change so was hard to work out where the price was coming off as I had a watch in the order.
Can anyone plz tell me how to get the $800 trade in value and 10% loyalty codes??
$800 trade in is from an email if you had a Samsung account at the time (maybe you also needed to be subscribed to the newsletter). The 10% loyalty code is from emailing [email protected] and telling them that you are a loyal Samsung user and want to buy an S23 Ultra, they will give you a call and ask you some questions before giving you the code.
Thanks for this.. Emailed loyalty.. Lets see when they call..and I have no clue how to get this $800..i have subscribed to my email in every Samsung thing that pops up 😉 anyways for for helping 😊cheers
$800 was sent about 2 weeks ago - you would have had to be subscribed at the time. If you were subscribed then try checking your junk mail for an email from Samsung around 14th-16th March.
@rain-e: Oh thanks for that.. I don't think I subscribed that time 😒 anyways hope someone will send the code.. Waiting for it 😊
just had a chat with online samsung, they mentioned 100$ loyalty voucher is not available for s23 ultra. Not sure how others are getting. they offered 100$ voucher for s22 ultra and mentioned that it will not work for purchasing s23 ultra.
Did anyone's order get shipped? I ordered S23 ultra 512GB on 20th n still in "awaiting dispatch" status.
someone ordered on the 21st and got their device. maybe you ordered items that aren't in stock rn
Just got my order cancelled. Not sure if i can reuse my vouchers.
I was able to, just not the trade id
did you order a watch or buds with your phone? also what colour was it?
did it say why it was cancelled?
@OzGardian: Ordered buds black. Support said the colour was oos.
This is crazy lol :
Welcome to Samsung. Your current wait time is 50 mins 20 secs and there are 63 customer(s) ahead of you. We will connect you shortly.
Welcome to Samsung. Your current wait time is 51 mins 14 secs and there are 36 customer(s) ahead of you. We will connect you shortly.
Looks like it isn't much better 20 something customers ahead on the queue xD
Edit: 12:09 - Waiting for next available rep…10-15 minutes…
Edit2: 12:28 - Generic response saying they're waiting for the courier to pick it up. And gave me the 5-30 working day delivery window….
when did you order?
16th.
With that being said, I ended up not going for the trade in process and purchased through the Edu store.
512 Green S23+ with Buds 2
My order status just got changed to 'on the way'. Didn't use the $100 or $50 vouchers (they weren't working for me).
512gb green ordered 21st.
What other items have you placed in the same order? Mine was also ordered on the 21st but I was told the estimation of the shipment is 04/04 due to extreme backlog.
Just cases and a trio power adapter.
did you order any buds or watches?
I also ordered a green 512GB, didn't use the $100 or the $50 either, except I had a Buds 2 and a case in the order.
i believe the buds/watches are causing the delays
@OzGardian: Guess that would be the reason for the delay, wouldn't it, as long as they do not cancel my order. Anyway, enjoy your new phone, cannot wait to get mine.
@szy2k: still awaiting dispatch but no watch or buds, only cases and a charging adapter so hopefully it doesn't get cancelled or delayed :(
mine is also 'on the way' - it must have changed in the last few hours coz I've checked @ like 9am and it was 'awaiting' that time. Ordered on 21/3 black 256gb w another phone instead of accessories. (y)
Yeah was awaiting dispatch at 10am and changed at around midday. No tracking info provided so far.
I am trying to complete the Trade up process on my S21U right now, and the app has issues clicking on my address, when it pops up.
ANyone else ace this issue and know a solution ?
I have already run the app a few times after clearing app memory, restarting the device and uninstall/install the of the app on the phone.
Didn't you get any confirmation email? Or your order got cancelled after confirmation?