Hi all,
Wanting some advice on this situation. I was looking to buy tickets for the Rufus du Sol concert on the 16th Dec (tonight) and got fooled by a pretty elaborate scam. I'm annoyed as I was quite careful and thought I did everything right.
Events:
Posted on FaceBook seeking tickets to the event
Was messaged by an individual selling two tickets for $140 each
The individual requested I pay by Paypal (friends and family) and some details to change the tickets to my name, I provided the details but declined and said I was only comfortable paying by PayPal Goods and Services
They were reluctant but eventually accepted, saying they would only transfer the tickets once payment has cleared - I had no problem with this and transferred the payment across
However, they refunded my payment THEN transferred the tickets to me anyway via MoshTix. This was a legitimate email from MoshTix with PDF tickets from the event (I have attached screenshots here https://imgur.com/a/wr0Mq7K)
They then asked if I could send through the money either via Paypal (F&F) or bank transfer so they could get the money straight away.
In my mind, as these tickets came from MoshTix itself, I wasn't worried about the legitimacy. Acting in good faith (although a bit suspicious) I did a bank transfer after logging onto the MoshTix site and being able to view my ticket so I felt safe.
A day later I received this email from MoshTix (https://imgur.com/a/35R1dqE) saying the event has been cancelled. The event name changed to 'Fake Event Rufus du Sol' and now I am out of pocket.
I have spoken to my bank, they will try to request my money back but its not looking likely. I contacted MoshTix but they have absolved themselves of any responsibility.
Question: I know there is a risk associated with buying resale items but do I have any recourse here? In my view MoshTix have a responsibility to ensure they verify the events on their website. How can they allow fake events like this to be posted on their website?
I interpreted the situation as the other person buying the tickets and then seeking a refund for them prior to the event and AFTER they got your money.
The second dot point from the MoshTix email:
"Tickets have been refunded in line with a request from you"