All our Coffee Beans are on sale this week for 20% off. Orders under $50 have a $5 shipping charge or upgrade to Express Post Shipping for more. Happy Shopping and Merry Christmas Everyone!
20% off Coffee Beans (Excludes Subscriptions) + $5 Shipping ($0 with $50 Order) @ Kai Coffee
Last edited 12/12/2022 - 09:51 by 2 other users
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Hey mate sorry your order didn't arrive yet. Aus Post standard is super slow… not a lot we can do. Happy to send you another batch express for free. Please email [email protected] your order number and we will send fresh tomorrow.
Re Auspost - Unless you’re in WA, I don’t believe that is correct
Thanks for the quick reply & offer, but I think you're missing the point. Onus was on Kai to get it out of the door…. in https://www.ozbargain.com.au/node/740035 you advertised roasting starting 24 Nov, but you took 4 business days to actually get my order out of the door (that post has my order no.). Onus was also on Kai to respond to emails - mine asked if you'd dispatched yet or not. No reply. After that, sure, THEN you can start blaming Australia Post.
If you think Aus Post is slow and you want orders to people by Christmas, maybe an offer including Express Post is a better idea?
This all sounds perfect for a delayed dispatch.
@Here to Brew: They don't offer delayed dispatch.
@Gav: Sounds like they do, just not intentionally.
How do I format a title again?
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Nope.
Agree with Gav , they ship late. I stopped buying after 2 weeks shipping to Melbourne. And when you ask they blame aus post, so your coffee is almost 3 weeks old by the time you get it.
I still don't have my order from 27 November (though to be fair, some of the blame is on Aus Post). Other posters have reported slowness in previous deals too.
Good luck getting anything by Christmas!