Received this on email related to the KitchenAid Mixer deal.
Dear Valued SoSharp Customer,
Upon review of the documentation provided to us by the Merchant Panda2U Business Solutions, SoSharp executive team are not satisfied that the KitchenAid Mixer Stand KSM150 that you purchased meets our strict product policy guidelines. After further due diligence we have serious concerns about the authenticity of the product KitchenAid Mixer Stand KSM150.
As a result of this SoSharp are cancelling your order and will refund the full amount that you paid for the KitchenAid Mixer Stand KSM directly to you within the next 3 working days.
SoSharp values its customers and our product policy has been developed to ensure that all products being offered by SoSharp meet our customers expectation, unfortunately the product that was offered by Panda2U Business Solutions does not meet all of this criteria.
We apologise for any inconvenience this may have caused you and hope you understand that this action taken by SoSharp is the result of our charter of customer service, satisfaction and protection. As a result of this charter we have taken this course of action.
We thank you for your business and are always here to ensure your experience with SoSharp exceeds your expectations.
Daniel McDonald
Chief Executive Officer
Kind regards,
Cherry Lou Lendero
Customer Service Agent
So Sharp Corporation Pty Ltd
Telephone: 1300 846 552
Email: [email protected]
Website: www.sosharp.com.au
Wait… What!?