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Menulog Redeeming Deliveroo Credits/Gift Cards (Maximum $75, Rounding up Every $5) - Messaging via Facebook Required

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Following Deliveroo pulling out of the Australian market and entering voluntary administration, Menulog is now honouring Deliveroo credits and gift cards. Massive respect to Menulog for doing this.

Redeem your Deliveroo voucher with Menulog

Do you have a Deliveroo voucher, gift card or account credit you were planning to use for your next order? For customers holding valid Deliveroo vouchers, gift card or account credit, you can register it with Menulog and we'll honour it!

Follow these steps to get your Menulog voucher:

  1. Send us a DM on the Menulog Facebook page with a screenshot of your Deliveroo account page which has your voucher, gift card or account credit.
    Please make sure that you:
    • Log in to your Deliveroo account via web (not via the Deliveroo app)
    • Take a screenshot of your account, ensuring that your name, email address and the value of your active voucher or credit is clearly visible
    • Send us a DM with your screenshot and contact details (Full name and email address)
  2. Our team will quickly verify some details and then we'll email you a Menulog voucher to the email address that is on the screenshot of your Deliveroo account.
  3. The voucher amount will be rounded up, so if you have a $17 voucher, we'll give you a $20 voucher!
  4. You have until 31 December to use the voucher on the Menulog app and enjoy your discounted order on us!

Terms and conditions:

  1. Maximum voucher value is $75.
  2. Registration of Deliveroo vouchers ends 1 December and Menulog vouchers are valid until 31 December 2022.
  3. One voucher per customer.
  4. Voucher is single use. Your order must be $1 more than the voucher amount excluding the service fee that is applied.
  5. We'll be on this super quickly, but your voucher may take 24 hours to reach your inbox!

Referral Links

Drivers/Couriers: random (12)

Referee gets $50 after completing 25 deliveries. Referrer gets $100. Courier/Driver Signup

Related Stores

Menulog
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closed Comments

  • -4

    Console log ;-)

  • +1

    I just received $75 worth of Menulog vouchers, split into 6 vouchers (1 × $15 and 6 × $10). Only one voucher can be used per transaction.

    Had $110 of Deliveroo voucher/credit on account.

    • I am not sure if it's a good thing that they split the vouchers into such small denomination. Given an average order for a small family costs at least $30 you will be paying $20 out of pocket per order. As the vouchers expire on 31st Dec you will need make 7 orders within 6 weeks and pay $20 or more from your pocket each time.

      I know you can stick to the voucher value per order and not pay anything from your pocket, but that's not practical.

      • As the vouchers expire on 31st Dec you will need

        how do u know this expiry ?

        edit - oh it came with the messanger

    • It is too bad, I got same. Did you ask for a split? I asked for $40+$35 but got $15+6*$10.

      • I asked for 3x $25 vouchers and received them in the chat itself.

      • Yeah it makes it tricky to use, good for small order values. I didn't ask for any split as I assumed it would be a 1 x $50/$75 voucher.

  • Now, start to look for MenuLog promo to join them…(hoping to have an extra discount for first order hehe)

  • +1

    Feast courtesy of Menulog- less go

  • -4

    This is very generous but Inspect Element could be very dangerous to Menulog.

  • +1

    Just crazy. They are trying to commit suicide

  • +1

    This is tricky. I have gift cards that yet to be added to Deliveroo credit. Do i add them and get the menulog voucher or await what shopback does. I have $55 gift cards…will Menulog issue me 1 voucher code and can it be used over multiple orders?

  • +1

    Got a split of 35 and 35.

    Menulog basically spending 10-20k for ozb sainthood right now.

  • Messaged menulog at 3:09 pm but still no reply till now 😔

    Had $68 left on my deliveroo account from shopback gift cards…

    Sadly no more Citi $15 cashback as well…

    • $69 here. Hopefully they come through for us.

    • Yup those Citi $15 monthly credits were great

      • how?where

        • +1

          Game over now, but: in Citi app > Rewards > scroll down to offer

    • I followed up with Menulog and they sent me 2 x $35 codes! Haven't tried to see if they work yet though

  • I'm hearing lots about ppl getting split vouchers? But why??
    Someone explain
    And what would be the best denominations to get?

    • +2

      Because in the T&Cs;

      Voucher is single use. Your order must be $1 more than the voucher amount excluding the service fee that is applied.

      If you get one $75 voucher, you have to make a $76+ order to use it.

      • +1

        I would actually be ok with that, split in 2 is probably ideal.

        • my ~3 ML orders have averaged $60 so at least 2vouchers i agree

      • with menulog do you have say in what denomination you want?

  • Took 2 1/2 for response and received 1x$5 (useless), 2x $10, 3x $20. Just redeemed a $20 and it only gave me $15?. I’m just happy I got something back. But wondering if that happened for anyone else.

    • I'm considering this a very selective freebie from menulog. The coupon doesn't cover delivery and fees so that's likely where the 5 went?

    • Any min spend?

      • Should have added - total bill over $80, so didn’t max out.

  • Good on you Menulog, but why?

    • +1

      Me, get delivery like a G
      See hungry Dogg's gotta eat
      I get mine every day, every week
      Chicken wings to the crib I'm sittin' in

    • +1

      Coz I get what I want when I want it.
      Margarita with extra cheese on it.

  • +1

    The goodness coming from menulog heart will ne forgotten next week.

    Kinda like how shopback is getting ripped a new one. I really can't see how it is shopbacks fault and how they could have foresight to all their gift cards on their site

    • +2

      It's deliveroo's fault and I think most people understand that. The anger probably comes from the up sized cashback giftcard deal that lots bought from and the concern that deliveroo knew they were going bust but still pushed giftcards.

      The anger then is probably funnelled towards shopback because questions around whether they knew or not and also the more obvious… Deliveroo is gone so can't really rage at them

    • see how it is shopbacks fault and how they could have foresight to all their gift cards on their site

      they should at least have due attention on the promo theyre advertising

      but yeah not their fault this time
      _

      i wonder tho whether they go to business for promos, or the business offloads them? hmmm

  • +1

    Damn i missed the first muted comments

    • +1

      Something about committing fraud to get free or more $$ :)

      • Oh wow

  • +1

    jump on this or wait for shopbacks final response? or cc chargeback? or?…

    • This is not coming out of Deliveroo's money, this is coming out of ML's marketing budget.

      So you could in theory do both.

    • +1

      i am
      -> this deal
      -> wait SB
      -> chargeback

  • +1

    Can we create new Deliveroo account? Tried and just didn't do anything when click 'Create account'. Have a few gift cards and want to create a new account for my partner.

    • +2

      Same here but login through Google works

  • Great Incentive !

  • I messaged Menulog via facebook but haven't got any response yet. Has anyone received converted Menulog gift card by now?

  • +1

    Denied.

    • why

      • “I have just checked the information you have provided, and unfortunately, because your information doesn’t match we won’t be able to provide you with a Menulog voucher this time.”

        • maybe your email in the screenshot was different

        • +1

          Yea i got denied also because i can't login to the desktop deliveroo version with my account although i was able to show screenshots of the app with my phone and clearly showing my current ACTIVE and INACTIVE vouchers. Still denied, guess just gotta wait till ShopBack says no we arn't refunding anyone so i can chargeback.

  • Wow I’ll be shocked if they make more from this than the cost

    • Profit? I don’t think you understand — Menulog is a registered charity, headquartered in the Bahamas. The “food delivery” business is just a cover for drug dealing

  • I still have 3x$100 deliveroo gift cards in my ShopBack account. What should I do? I only have 1 Deliveroo account with $35 credit and I have send screenshots to their FB messenger.

    • If you have redeemed it, i think you are less likely to get a successful chargeback than unredeemed gift cards.

      It is from my experience from Groupon.
      If it hasn't been redeemed, charge back is success
      If it has been redeemed at business (but the service hasn't been utilised like a prepaid voucher issued by business), then charge back is unsuccess

      • The 3x$100 Gift cards are still in my ShopBack 'Purchases' page and are not redeemed or entered into the Deliveroo account yet.
        I have filed a ticket to SB for review but is still waiting for their response.

      • What do you mean by chargeback? As in dispute raised with credit card company?

  • Good initiative from menulog but I fear it could backfire for them if people have issues with the vouchers….

    • backfire

      Either way, they go out with a bang

  • Can I ask for NAB credit card to do a chargeback for the ShopBack purchase of the $100 Deliveroo Giftcards? What reasons should I use to ask for this chargeback? Telling them Deliveroo collapsed?

    • +2

      Shopback sold you something that is not fit for purpose.
      It is not fit for purpose because you can not use it.

  • Messaged them 5 hours ago and they still havent even read the facebook message starting to lose hope.

    • +2

      mate, 5 hours ago was 6pm here on the east coast, now its 11pm, give them a chance

      • yeah thats true, I bet they're being smashed with everyone messaging them

  • Its been 18 hours and still nothing, looks like the money dried out quick, cheap and easy pr for them well played

  • +1

    Trying to add Deliveroo gift card purchased from Shopback in my delivery account it keep saying "use does not meet condition for the voucher" any one else had issues. I wonder if shopback has disabled the gift cards sold by them or something?

    • same:\

      Couldn't redeem code
      Invalid code

    • JUST WORKED…

      it's case sensitive

      Code Redeemed!
      Your Deliveroo account has been credited with $100.00.
      Enjoy your meal!

      lmao enjoy yeahhright

    • I have the same problem. Not impressed.

  • Good on them.

  • wonder if vouchers can be used/sold to UK and wherever else operating ..🤔

    • +1

      vouchers are locked to that specific country, so GBP vouchers can only be used in the UK etc

  • +1

    Got $25x3 from Menulog. Bettet than nothing. Damn you Deliveroo.

  • I messaged Menulog 19.5 hrs ago with a screenshot. No reply yet. Hoping they've got staff on working on the weekends to give out the vouchers…

    • I messaged 20.5 hrs ago and no response yet either.

    • Got my vouchers. Guess they just have a lot of messages to go through.

  • Anyone else vouchers not working ?

    • Basket total is less than voucher amount ? im getting this

  • +1

    Does menulog voucher/code from “for you” section invalidate cashback?

  • Request submitted 6pm yesterday, vouchers received 3pm today. Absolutely brilliant of you Menulog, glad don't have to deal with Chargebacks or Shopback…

    • i still expect a satisfactory resolution from SB, but deffo good to breakeven here

  • +2

    Surprised menulog are doing this and providing vouchers to so many. Even if its a marketing exercise its definitely appreciated and am personally more favourable to them.

    Still waiting on shopback though to see what will happen with the rest of the deliveroo gift cards :/

  • I sent my request yesterday evening and received a $50 voucher and a $25 voucher.

  • +1

    Got 3 * $25 from Menulog FB, but when redeemed the 1st one, only saying $20 off, so confusing lol

  • I had about $56 Deliveroo credit, and only received $10 x4 vouchers. Guess can't complain. Took 5hrs for a response.

  • Any special offers for first time users of menulog like a referral bonus or something similar?

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