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28 Degrees Global Platinum Mastercard - Free Global Data Roaming Offer @ Mastercard X Flexiroam

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28 Degrees Global Platinum Mastercard - Free Global Data Roaming Offer @ Mastercard X Flexiroam
Go to Deal
RogueWolf on 17/11/2022 - 16:41 mastercard.flexiroam.com (7521 clicks)
Last edited 18/11/2022 - 07:51 by 1 other user

As a Latitude 28° Global Platinum Mastercard® credit card traveller, you can already enjoy free global data roaming with Boingo. However from 1 January 2023, we'll be switching to the Flexiroam network, giving you access to over 580 telcos in 150+ countries with a one-time set-up*. If you’re planning a trip in the new year, add Flexiroam to your to-do list.

Exclusive features for 28° Global Platinum Mastercard travellers.

3GB free data
Global data valid for 15 days from your chosen start date.

15% discount*.
Flexiroam data plans purchased with your 28° Global Platinum Mastercard credit card.

3 SIM options.
New users can choose between a Flexiroam SIM card, Microchip or eSIM.

Free Boingo Wi-Fi for Mastercard Cardholders eligibility check @ Boingo - in case you lose 28deg boingo access you can check other MasterCards if eligible, also worth registering your 28deg if you haven't, I assume from 1 Jan you wont be able to register with 28deg card, but no mention if we lose access if we have signed up before that date

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Comments

  • eecchhoo on 04/01/2023 - 16:23

    Well I was trying to do the right thing and as it recommend if I only have single sim slot, I ordered the microchip starter pack. Now I just realised it’s a sim sticker on top of our regular local sim.
    Anything for me to worry using this sticker?

    • vibezoner on 04/01/2023 - 23:23

      Not really, I have it for the last 3 years. Works pretty well with the app

  • eecchhoo on 10/01/2023 - 14:52

    Anyone know if flexishare available on this plan?
    Since me and my wife have 28 degrees and if this feature is available, I am thinking to activate each of our plan one at a time and use the flexishare

  • rickb on 27/01/2023 - 20:32

    Using this now throughout Europe. A bit fiddly to activate and get connected but works well and good speeds.

    • CyberMurning on 27/01/2023 - 20:40

      If you still remember, what are the steps, tips, trick? (To register, to get connected )

      • rickb on 28/01/2023 - 05:31
        -2

        All I can remember was validating my credit card. The rest is a blur.

  • CyberMurning on 09/02/2023 - 16:10

    I think i misunderstood this haha i thought its similar like boingo, so i waited near my flight day.
    My master card is eligible but waiting for the simcard to arrive will be too late…. duh…

    • knobbs on 09/02/2023 - 16:11

      You can get esim instantly

      • CyberMurning on 09/02/2023 - 17:33

        ah too bad mine doesnt support esim (galaxy note 10+)
        hmm but mrs phone is iphone 11. so it can take esim. currently using boost, normal micro sim.
        i have no idea about esim. can i still have the normal sim in there ? or how can i setup this esim into her iphone 11 ? sorry totally noob in apple

        • knobbs on 09/02/2023 - 17:41

          Depends on the phone but I think usually you can have both going at the same time. In apple settings somewhere in the network stuff you can select add esim.

        • rickb on 09/02/2023 - 18:04
          +1

          Yes, you can have both. Mine is an iPhone 11 and I’m using it and my physical Telstra sim right now.
          You install and activate the esim using the Flexiroam app. You manage both sims in the Apple settings -> Mobile

          It’s fiddly but I eventually got it running. Coverage and speed is quite good.

          • CyberMurning on 09/02/2023 - 18:17

            @rickb: the latitude card is my card (ie my name).
            do you think i can install the flexiroam app on my android, order activate esim there but with my wife phone number?
            wait doestn make sense i think i have to install flexiroam app on the iphone and work from there. let me try

            • CyberMurning on 09/02/2023 - 18:46

              @CyberMurning: ok i think i get it works. redeem, activate, blah blah blah…
              on the iphone setting i can see 2sims. for now i turn off the esim until we arrived in destination.

              • rickb on 10/02/2023 - 03:39

                @CyberMurning: Yeah, it’s a bit of a pain to get going but it works fine after that.

  • yoyo6 on 09/02/2023 - 20:01
    +1

    So can secondary cardholders get this in addition to the primary?

    • hellwolf on 09/02/2023 - 22:08
      +1

      Yes, both my wife and I were able to redeem the offer when we travelled in December, she has a supplementary card.

      • CyberMurning on 10/02/2023 - 08:27

        Damn i should applyfor supp long time ago.

  • Westpac on 16/02/2023 - 14:55

    Anyone have issues with receiving the esim email? Does anyone have the steps from ordering to activation? Greatly appreciated

    • CyberMurning on 16/02/2023 - 15:46

      I just done it a week ago and now enjoying that 3gb at overseas. Iphone 11.
      Well from the phone you are planning to use (and can take esim) just download the flexi app, register, and follow the steps thats all i can remember. The apn already there (iphone) no need to change/setup anything funny. I turn off the esim once activated, then on arrival at destination turn it on, and select the local provider from the list

  • mikeadwell on 20/02/2023 - 01:16

    Has anyone gotten access with a non-28 degree's Mastercard?

    Anyway to check eligibility without downloading the app?

    • ballistykx on 20/02/2023 - 07:43
      +1

      I have tried all my Mastercards and only the 28 degrees one worked. Used the sim successfully last year but couldn’t get it working this year.

  • Time has come on 22/03/2023 - 13:59
    +1

    Me and my partner had a mixed experience with the Flexiroam 3GB free data eSIM deal from 28º mastercard in Taiwan last week. It worked well except when it didn't!

    On one day out of 9, I got hit with a 2-3 hour no data outage in the middle of Taipei (had a network connection with no signal bars). I tried all the obvious fixes (toggling flight mode, restarting phone, turning off VPN, manually selecting other available networks) but ended up getting half lost on the way back to WifI at the hotel. It randomly started working again 5 minutes before getting back to the hotel.

    I contacted Flexiroam Whatsap support from the hotel and they confirmed "we had a vender issue that affected network registrations". Later on that day my partner lost data in the same way, so it probably was to do with the Flexiroam eSIM unsuccessfully switching networks, not a network wide outage.

    It's great to have free data, but it's not a great bargain if it subtracts half a day off an all-too-short holiday. I've never been stranded in a metro area by a travel SIM card before. Perhaps it was a one off but I'm loath to trust Flexiroam again.

    Like a good OzB member, I angled for compensation for the impact on my holiday time but all Flexiroam support offered was a 20% off code but that doesn't make the risk worth taking IMHO.

    Don't say you haven't been warned.

  • Ray3180 on 28/03/2023 - 01:14

    Besides 28 degrees, I’d there any other card eligible? Westpac?

  • deeevan on 31/05/2023 - 16:26

    It does not need to be an active card.

    Due to their delay sending my card, I declared it lost and it was cancelled. It arrived the next day, but of course I had to wait for the new card. I was able to redeem 2 plans using both card numbers.

    • Outrageous on 31/05/2023 - 21:02

      Did you need to make a new flexiroam account to activate the second one?

      • deeevan on 31/05/2023 - 22:26

        I added both to the same account. Good question about activation as I’ve only done one, I was waiting until I can install the app on the target device. It seems like I can activate but not install the eSim?

  • plain_biscuit on 02/06/2023 - 23:18

    Did anyone have to pay for shipping for SIM? Tried to sign up, it says USD9.90 express shipping? Unable to unselect the option :(

    • bamzero on 15/06/2023 - 02:55

      I've ordered and despite the US$9.90 shown everywhere it wasn't charged. They never asked for card expiry or CCV at any point.

      Under Does this service cost me anything? in the FAQ it says "If you redeem a SIM card or X-Microchip, shipping cost is waived."

      • bodri on 08/07/2023 - 13:01

        I signed up yesterday and was charged USD9.90 for shipping. Latitude 28 degrees customer service said to wait and see if charged to my card and of course it was. According to Flexiroam customer service (who are quite responsive) there is a shipping charge. I ended up cancelling my order direct with Flexiroam.
        So even though Latitude 28 degrees clearing says free shipping on their website, it is not the case.

        • bamzero on 09/07/2023 - 14:56

          Don't know, all I can say is I ordered nearly a month ago, didn't get charged. Did you enter your expiry/CSV at any point? Never asked me for it, and can't charge me without it.

          Was definitely the MasterCard 3gb you ordered?

          • bodri on 09/07/2023 - 17:46

            @bamzero: There was no other option but to enter card details. I was online chat with Latitude 28 degrees customer service representative who said to enter details. I have been charged as it is appearing as a purchase in my account. I can only assume that things may have changed after 1 July. The Mastercard website indicates that the Sim is free and shipping needs to be paid for. Anyway, I have contacted Flexiroam and they are cancelling the order and will reverse the charge.

            • bamzero on 09/07/2023 - 22:34

              @bodri: Yeh looks like it. The FAQ has changed from what I posted in June.

              Did turn out to be quite useful, was supposed to be for first day when we arrived in NZ, and had ordered a Kogan NZ Starter pack a few weeks before to be delivered to our first accommodation stop to use after. It never arrived though so the 3gb was good to have when travelling between WiFi. For free of course, for 10 bucks US prob better options.

  • thangcuoi on 04/07/2023 - 21:35

    I originally got the Sim card for my USA trip later this year. Had to activate it for an emergency today to use in Australia.

    Successfully activated, tested that it work. Switch back to wifi. When I went out later in the evening, the service no longer work.

    Tried many things. Ended up chatting with support only to find out that the Sim card/plan no longer support Australia, despite Australia is listed under the Coverage tab in the Android app. Service available in 153 countries, including Zimbabwe, but not Australia.

    • bamzero on 05/07/2023 - 10:16

      Under View my plans, click the i for the free plan and it shows the supported networks, Australia not listed there

      • thangcuoi on 05/07/2023 - 12:28

        The problem is one cannot see that until they have activated the plan.

        • bamzero on 06/07/2023 - 23:19

          Yeh that's a bit dodgy.

          I activated mine in NZ, and is still working on return to Aus. Will see if it keeps going.

          • bamzero on 16/07/2023 - 23:17
            +1

            @bamzero: BTW, stopped working in Aus. Connected to Vodafone but just got a Sign in to network prompt which only ever showed a blank page.

  • JOHNNO2013 on 20/07/2023 - 16:51
    +2

    It looks like the shipping is free again for the starter pack SIM cards, I had just ordered one today. Don't know how long shipping will remain free, so if you are planning to travel and haven’t ordered the SIM yet, get in quick.

    • bamzero on 21/07/2023 - 23:11
      +1

      Looks like FAQ was updated again to reflect this.

      "Redemption of the Starter Pack and Promotional Data Plan will not cost you anything. If you redeem a SIM card, both SIM card cost and shipping cost are waived."

  • DaTa on 30/01/2024 - 14:36

    So this free data is a one time deal or once per year?

    • ballistykx on 30/01/2024 - 15:25

      Once per year, I have recently redeemed it this year after using it last year.

      • Gaz1 on 03/02/2024 - 15:57

        Do you know if it will work again this year with the same Flexiroam SIM card that I used for the offer last year?
        I click through the appear & it says eligible but wants to attach the offer to a new X-SIM (which won't work in my old phone).
        Can I make it work for a second year with my existing Flexiroam SIM somehow?

        • Gaz1 on 03/02/2024 - 17:28

          …. actually the X SIM is just a normal SIM.
          So I just need to find out how to attach this Mastercard offer to my current SIM (as the only option is to attach to a new SIM).

          • ballistykx on 03/02/2024 - 21:21

            @Gaz1: You'll have to contact Flexiroam, I downloaded a new esim.

      • Brianqpr on 14/11/2024 - 17:26

        So it costs $96 given a monthly fee that didn't exist before now applies to the card?

  • Craze on 20/02/2024 - 01:34
    +1

    Thanks OP- redeemed and using it in KL at the moment. Had to play around with settings to get it to work (first time setting up eSIM) but once set up all good to go.

    • CyberMurning on 29/02/2024 - 10:18

      @Craze if you still remember, with Flexiroam, do we need to set evertying up before hand when we are in australia or all can be done when we arrive at destination? (at the destination airport with their free wifi once landed)

      • ballistykx on 29/02/2024 - 13:19
        +1

        From what I remember, you just need an internet connection to download the esim.

        • CyberMurning on 29/02/2024 - 13:28

          thanks actually i will try to set everything up before departure and just switch the esim off on setting ready for arriving at destination

          • Craze on 01/03/2024 - 12:57
            +1

            @CyberMurning: Hey yes no need to activate before departing Oz, I actually remembered about this after landing and just downloaded/activated eSIM in KL.

            Should also work with what you mentioned above- set it up but switch eSIM off until you arrive at destination- but would just lose out on the time!

            • CyberMurning on 01/03/2024 - 17:18
              +1

              @Craze: only travel for a week so doesnt really matter 15 day should cover it :)

  • MeesusEff on 04/04/2024 - 18:13

    if you go over the 3gb data, does it just stop working? I was going to get one for my sister but if she goes over , i dont want to pay for her facebook usage lol

    • ballistykx on 04/04/2024 - 19:08
      +2

      Yes it just stops, these esims are prepaid.

      • MeesusEff on 04/04/2024 - 20:55
        +1

        Thanks! Lucky for her I have 2 cards lol

      • MeesusEff on 04/04/2024 - 21:24

        If I proceed with buying it, does it activate once I finish checking out? I'm just on the app now and it says instant activation but I only want it to start in 2 weeks

        • ballistykx on 04/04/2024 - 22:57

          I don't remember, probably better to try it the day before you leave.

  • adventurer on 12/04/2024 - 16:24

    Has anyone recently tried to redeem this free 3GB with a 28° card ?

    I have just tried mine, and not valid.

    • ballistykx on 12/04/2024 - 17:43

      What are the steps you have tried? I was able to claim it earlier this year and last year.

      • adventurer on 12/04/2024 - 21:00

        From the App, Mastercard check eligibility.
        Key in the 28° card
        Sorry it seems that the card number you've keyed in is not eligible… bla bla bla….

        I have never redeemed this before, first time trying.

        • eecchhoo on 12/04/2024 - 21:41
          +1

          Try your account number instead of card numbers. I found the same issue on my card but account number works

          • adventurer on 12/04/2024 - 23:12

            @eecchhoo: Same result using account number, not eligible….

            WTF i have this card for a decade now then i notice the account number not the same as card number.

            • ballistykx on 13/04/2024 - 11:46

              @adventurer: Is it the same number from 10 years ago? I remember 28 degrees changed my number a few years ago for some reason and maybe the system doesn't recognise old numbers. I think you'd have to contact Flexiroam and 28 degrees.

              • adventurer on 13/04/2024 - 22:48
                +1

                @ballistykx: I did a compare of my statements, same card number, and same account number for 10 yrs.

                Probably like what you said have to log a case with 28d.

  • plentifoo on 16/05/2024 - 16:21
    +3

    “you have exceeded the number of redemption checks…”

    Yea nah, first time on the app, what nonsense. Installed then deleted the app in a minute flat.

  • techdave on 16/05/2024 - 16:27
    +1

    Keep in mind that their new eSim (FRX Global) is HK based so traffic would be routed through HK. This won't be an issue for most of the case besides the higher latency, depending where you are.

    However, Android Auto and TikTok wouldn't launch whenever you have the flexiroam eSim active (flight mode doesn't do it). This is apparently due to licensing restrictions for AA and TikTok in HongKong. So beware of these limitations if you're planning to use AA on a rental car or something like I did.

    But it is free, so can't complain too much… but definitely won't pay for it due to the above limitations.

  • chanhoz on 16/05/2024 - 16:30
    +1

    Is it still 28 degree benefit?
    Look like this become World Elite (i.e Citi Prestige) benefit.

    For World Elite Cardholders, you are entitled to a complimentary data pack of 3GB for 15 Days. Redeem your benefit now!
    https://specials.priceless.com/en-au/benefitsDetail/Global_D…

  • VBO on 16/05/2024 - 16:34

    Tried last year. Didn't work.

  • colt75 on 16/05/2024 - 16:36

    Does this work with any mastercards?

  • pulpfiction on 16/05/2024 - 16:50

    Tried putting in my email. Got a "Cannot connect to server" error. Tried phone number. Everything I tried is "Invalid".

    Seems like this is a dead deal?

  • roofyapple on 16/05/2024 - 17:25

    If you need to set it up before leaving Australia, does the 15 days start the day you set up?

    • odysseus on 16/05/2024 - 17:40

      Assuming it still works, no, you set it up then you activate the plan. The 15 days starts when you activate the plan, so you can do initial set up without activating the free plan.

      • octagonalman on 16/05/2024 - 20:18

        Mine also had the option of scheduling the starting day of the plan, but it snaps to their chosen timezone. I used an e-SIM with Moto G54.

  • philsw on 16/05/2024 - 20:19

    Set this up last week .. still works with 28 degrees. However wife couldn't load tiktok as mentioned above.

  • Froogal on 16/05/2024 - 20:57
    +1

    I tried to use this a couple of months ago and it was a PITA to set up. Needed to contact support many times. You need to change the APN which was not made clear in instructions and needed me to power cycle phone about 6 times. I’ve used Airalo, TravelKon, SimsDirect and Orange eSIMs before - all were easy and painless but I had real problems with this FlexiRoam eSim.

  • wallet72 on 16/05/2024 - 21:11

    I just did a quick trip to Vietnam and used the Mastercard Flexiroam deal. It was painless and just worked, and was one less thing to worry about.

  • Windows98 on 17/05/2024 - 07:24
    -2

    Wow. Not a single mention of the data beach that everyone was so mad about not too long ago.

    How quickly we forgive

  • MrFunSocks on 17/05/2024 - 10:37

    "Sorry you have reached the maximum number of redemption checks" after checking eligibility once lol

    • CCDee on 03/06/2024 - 13:26

      Got this error too.

    • ocular on 13/06/2024 - 10:56

      Never used Flexiroam before - had 28 degrees card + supplementary card for ""years"
      Downloaded Flexiroam on android, setup login and checked eligibility with Latitude 28degreed Global Platinum MC details - "Sorry, you have reached the maximum number of redemption checks. If you believe this is an error, please reach out to Flexiroam Support at [email protected]"

      Has anyone done this and worked out if this "deal" has now expired?

      • ocular on 13/06/2024 - 12:57
        +2

        so sent en email off and flexiroam replied:
        Kindly ensure to use the eligible mastercard to redeem this offer then try again after 2 hours.
        Have a great day!
        So had left app open with the above comment " Sorry you have reached…." and after 2 hrs I hit back button in app and fields still had same card number and hit check eligibility and Presto —->
        Congrats, you're eligible!

        Complimentary SIM and 3GB Global data Plan Valid for 15 days available for redemption. Redeem now
        So went thru redemption process and only seemed to give me ability to select sim - no esim possibly because the android I was using did not have an Esim?? says sending express to my address 3-7 days.

        So if get "Sorry, you have reached the maximum number of redemption checks" try again > 2hrs later

  • AndyRates on 14/08/2024 - 08:58

    just latitude mastercard works for this offer or other mastercards as well?

    • CyberMurning on 14/08/2024 - 09:05

      Just click the li k it will ask you to enter card and it will check and let you know

    • crispi on 18/08/2024 - 18:22

      would be handy to know BEFORE applying for a m/card.

  • crispi on 18/08/2024 - 13:56
    +1

    Latitude now charge $8/month account keeping fee. So they can get stuffed. Cancelled my card. Especially after their data leak.

    • microsnot on 14/11/2024 - 17:08

      I got charged the $8 but they never notified me of this change. Cancelled the card and the money was refunded. Super dodgy.

      • Brianqpr on 14/11/2024 - 17:28

        I complained, no response after 3 months (so they've breached regulated complaint timeframes which stipulate 30 days for complaint responses), so referred it to AFCA and awaiting an outcome.

  • yoyobananas on 09/09/2024 - 21:55

    I'm getting asked for a photo of my credit card and driver's licence to identify me before they can activate the plan. This standard or not?

    • ballistykx on 10/09/2024 - 05:30

      Definitely was not asked for ID the times I activated earlier this year and last year.

    • ricky56789 on 10/09/2024 - 18:51

      Yeah same here. Can't activate without contracting support like you used to be able to. Takes hours/days for them to respond on the chat, so lucky I'm not on a short trip. What a crock of shit

      • yoyobananas on 11/09/2024 - 16:04

        Not the only one then. Took hours for them to respond. Basically need to leave them with instructions to complete otherwise they just reply and move on.

  • Poor Ass on 08/11/2024 - 12:09

    how many times can you get the 3gb?

    • DamonT on 08/11/2024 - 13:27

      Once a year I thought

  • Poor Ass on 08/11/2024 - 12:33

    is it 15 days to use after redemption or after activation?

    • DamonT on 08/11/2024 - 13:27

      After activation, you can even schedule the activation. Am using it right now.

      • Poor Ass on 08/11/2024 - 13:34

        where are you?

        issue is they only use 1 e-sim for all plans

        • ballistykx on 08/11/2024 - 14:46
          +1

          Why is it an issue? It looks for a local network so knows where you are and charge you accordingly.

          • Poor Ass on 08/11/2024 - 14:57

            @ballistykx: I got 2 plans:

            Asia 30 day
            Japan 30 day

            I will first stop off in Korea > HK > Japan (longest days) > HK so I will activate use the Asia plan first and activate the Japan plan when I'm there

            The issue is that it will use up the earliest activated plan (confirmed with Flexi) before it will use up Japan. I will have a few days at the start non japan and also few days at the last leg in HK so by using up the Asia data first forced in Japan… it leaves me nothing to use for the last leg.

            While If I had 2 e-sim (in hindsight i should of just got 2 accounts)…. I could use the Asia one for non Japan and have enough for all legs

            • DamonT on 09/11/2024 - 01:23

              @Poor Ass: Does the Asia plan not cover Japan?

              • Poor Ass on 09/11/2024 - 09:58

                @DamonT: It does but if I have both Asia (activated first) and Japan active at the same time. It will use up the Asia first before Japan kicks in. But what I wanted is to save some of Asia data for later

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